Crowne Plaza Frankfurt Congress Hotel, an IHG Hotel
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Summary of reviewsThe Crowne Plaza Frankfurt Congress Hotel, an IHG Hotel, is a great choice for travelers looking for a convenient location with easy access to public transport and proximity to major attractions. The hotel's breakfast receives high praise from guests with many describing it as excellent and fantastic, offering a wide variety of fresh, delicious food and drinks. The hotel's bar-restaurant also offers a full menu with reasonable prices and great taste. The hotel's rooms are comfortable and well-equipped with many guests praising the cleanliness of the rooms and amenities provided. The hotel's staff are a standout feature with many guests using words such as excellent, great, professional, friendly, attentive and fantastic to describe them. The hotel's gym and spa area have also received high praise from guests. While some guests had mixed experiences with the pool, the beds at the hotel receive high praise from guests with many describing them as comfortable and clean. The hotel's parking can be expensive, but guests reported that parking was easy and convenient. Overall, guests seem very satisfied with their stay at the Crowne Plaza Frankfurt Congress Hotel.
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Hotel Taking Steps Towards Sustainability
Do you accept dogs in all rooms?
Yes
Is there an extra charge?
Yes, € 15 per night
Should the dog owner notify you before checking in?
Yes, By Email
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Room Types
About Crowne Plaza Frankfurt Congress Hotel, an IHG Hotel
Guest Reviews
The Crowne Plaza Frankfurt Congress Hotel is a great choice for guests looking for a convenient location with many positive reviews praising its central location and proximity to the airport. The hotel is located near a tram stop, making it easy to access Frankfurt's city center. The stadium is also within walking distance of the hotel, which is perfect for guests attending events or concerts. Furthermore, the hotel is situated in a suburban business park, offering a safe environment for guests. The hotel also has good transport links, making it easy to explore the city. However, some guests felt that there were not many food options around the hotel. Nonetheless with its excellent location, the Crowne Plaza Frankfurt Congress Hotel is an ideal option for travelers looking to explore Frankfurt.
Guests rave about the breakfast at the Crowne Plaza Frankfurt Congress Hotel with many describing it as excellent, fantastic and top-notch. The buffet offers a wide variety of fresh, delicious food and drinks with every tray always filled. There are vegan options available and guests appreciate the varied menu. However, some mention that the layout could be better organized and finding seating can be challenging. Additionally, some guests note that servers can be overbearing at times. Despite these minor criticisms, most agree that the breakfast is well worth the cost, even if it's a bit pricey at 22 euros per person. Overall, guests love the quality, freshness and abundance of food available each morning.
Guests at the Crowne Plaza Frankfurt Congress Hotel enjoyed their evening meals, which were served at the bar. Many praised the quality of the food and drinks and had fun interacting with the friendly barkeeper. The small plates and drinks were also of good quality. The bar-restaurant offered a full menu in the main lobby with reasonable prices and great taste. However, some guests found the reception to be unfriendly and pushy when asking about room types. Overall, the bar food was excellent and the staff in the bar and restaurant were mostly decent or better, but improvements could be made in customer service at the reception.
The Crowne Plaza Frankfurt Congress Hotel offers comfortable rooms with openable windows for a week-long stay. Many guests found the hotel's wellness area to be enjoyable and convenient. Though some guests had minor complaints, the majority praised the cleanliness of the rooms and amenities provided. The hotel offers a range of room sizes and layouts with some guests commenting on the spaciousness of their accommodations. A handful of guests mentioned that their rooms were in need of an upgrade, but overall the rooms were described as clean and well-equipped with comfortable beds. Some rooms offered great views of the surrounding area, while others were peaceful and quiet. Overall, guests found the rooms to be satisfactory for their needs.
The beds at Crowne Plaza Frankfurt Congress Hotel receive high praise from guests with many describing them as comfortable and clean. Some guests note that the beds are the most comfortable they have experienced in Germany. The mattresses are generally of good quality, though a few guests report discomfort due to sagging or excessive firmness. Most rooms feature double beds with one duvet, though some guests note that they would prefer separate duvets. Despite some quibbles, guests agree that the beds are appropriate for the hotel's class and make for a good night's sleep.
Guests who have stayed at the Crowne Plaza Frankfurt Congress Hotel unanimously agree on one thing: the hotel is clean. From the impeccably clean rooms and bathrooms to the overall cleanliness of the property, guests have praised the hotel's cleaning staff for their hard work. Positive comments on the hotel's cleanliness are sprinkled throughout reviews with many mentioning that even the vintage-style property is well-maintained. Staff are also commended for their friendly and professional service. With easy access to public transport and proximity to major attractions, guests note that the hotel's cleanliness coupled with its prime location make for a comfortable and convenient stay.
The staff at the Crowne Plaza Frankfurt Congress Hotel, an IHG Hotel, are a standout feature according to guest reviews. Many guests have used words such as excellent, great, professional, friendly, attentive and fantastic to describe the staff. A few guests noted some instances where the staff seemed grumpy or unhelpful, but even in those cases, they were still able to get the job done. Notable mentions were made for Simon, a server/bartender, who was described as an "angel from heaven" and "the best host". Staff at the hotel were commended for their passion, humor and competence. Although some guests reported instances of unhelpful or rude front desk staff, the overall impression of the hotel's staff was one of friendliness and kindness. The staff's ability to make guests feel at home and their flexibility in accommodating requests was also praised. The breakfast and housekeeping staff received special mentions for their excellence and even the night shift staff were noted as being very helpful. Overall, guests seemed very satisfied with the hotel's staff and their interactions with them.
If you're someone who enjoys staying fit while traveling, then the Crowne Plaza Frankfurt Congress Hotel is definitely the place for you. The gym here has been a big hit with many guests with some even mentioning that it's one of the reasons why they keep coming back to this hotel. The fitness studio has all the equipment you need to get a good workout in and the sauna and steam rooms provide a great place to relax after a hard session. The spa area has also received high praise with some guests calling it "super". While the gym itself may be small, it still has everything you need to get in a good workout, although some guests have noted that it lacks some equipment such as a rowing machine. The pool is another great feature of the hotel, although unfortunately, it was closed during some guests' stays. Overall, this is a great place to stay if you're looking for a hotel with great fitness amenities.
Guests had mixed experiences with the pool at the Crowne Plaza Frankfurt Congress Hotel. Some were disappointed to find that it was closed or too cold to enjoy, while others praised it as a highlight of their stay. One guest even chose the hotel specifically for its climate-controlled pool during the winter. Despite some unexpected closures and limitations, guests who were able to use the pool enjoyed the experience and found the area to be clean and well-maintained. For those who value access to a pool during their travels, this hotel may be worth considering.
Guests of the Crowne Plaza Frankfurt Congress Hotel highlight that parking at the hotel can be expensive with fees of up to €20 per night. Despite this, guests reported that parking was easy and convenient with options available at the hotel or on the nearby streets. Some guests suggested that the cost of parking could be included in the room rate. Although there were some minor issues with parking, including queues during check-in, these did not detract from an otherwise enjoyable stay.
Yes, Crowne Plaza Frankfurt Congress Hotel, an IHG Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Crowne Plaza Frankfurt Congress Hotel, an IHG Hotel.
Yes, Crowne Plaza Frankfurt Congress Hotel, an IHG Hotel welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Crowne Plaza Frankfurt Congress Hotel, an IHG Hotel.
Yes, Crowne Plaza Frankfurt Congress Hotel, an IHG Hotel has a gym.
