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Palazzo Montebello

Florence , Via Giuseppe Garibaldi 14 (Show on Map)

8.4

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsPalazzo Montebello enjoys a tranquil yet central location in Florence, making it an ideal base for exploring the city’s cultural and historical landmarks. Guests appreciate its peaceful atmosphere with the hotel situated in a family-friendly neighborhood, around a 15-to-20-minute walk from major attractions like the Duomo square and the downtown area. The proximity to the river Arno and the main train station further enhances its convenience.

The hotel’s breakfast experience is well-received for its generous, fresh offerings and friendly, professional service. Many guests highlight the variety and quality, particularly enjoying the personalized service and lovely conservatory setting. Despite some critique regarding limited variety and slow service, the majority find the breakfast to be a delightful start to their day.

Palazzo Montebello’s restaurant has mixed reviews but is generally praised for the quality of its cuisine and pleasant dining ambiance. The setting, including a glass veranda, adds to the experience, though some guests noted slow service and the necessity of reservations as minor drawbacks.

Guests often commend the rooms for their blend of elegance and comfort with spacious interiors, large bathrooms and appealing amenities like balconies and terraces. Although the hotel shows some signs of age and could benefit from updates in certain areas, it maintains a clean and comfortable environment, offering good value for its classic charm.

Cleanliness is a strong point at Palazzo Montebello with many praising the immaculate condition of the rooms and common areas. The professional and attentive staff further enhance the hotel’s welcoming atmosphere, contributing to a comfortable stay for guests.

The staff’s friendliness and exceptional service are frequently highlighted. Many guests note the team’s diligence and willingness to go above and beyond to meet their needs, contributing to a highly recommended experience.

However, areas such as the gym and parking receive mixed feedback. The fitness center, though clean, is seen as poorly equipped and in need of modernization. Parking is appreciated for its convenience but is also noted for being limited, expensive and sometimes difficult to manage.

The beds at Palazzo Montebello are highly regarded with many guests finding them extremely comfortable and conducive to a good night’s rest. The hotel’s cleanliness and comfortable bedding contribute positively to the overall guest experience.

While Palazzo Montebello offers a luxurious atmosphere with beautiful, classic Tuscan decor, some guests feel that certain aspects, such as room and service quality, do not fully meet five-star expectations. Despite this, the hotel is still seen as providing upscale comfort and elegance.

Business travelers appreciate the hotel’s beautiful building, excellent meeting facilities and friendly staff, albeit with some concerns over the reliability of the wifi.

Accessibility is another strong point with facilities accommodating guests with disabilities and convenient access to the city center and key attractions.

Palazzo Montebello stands out as a boutique hotel, earning praise for its attention to detail and luxurious atmosphere. Its classical and romantic ambiance, combined with a prime location and unique charm, make it a favored choice, especially among couples seeking a special getaway.

In summary, Palazzo Montebello offers a tranquil and elegant stay in Florence with commendable breakfast and dining experiences, spacious and clean rooms, exceptional staff service and a generally luxurious atmosphere. While there are areas for improvement, it remains a popular and recommended choice for travelers seeking comfort and classic charm.
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Boutique-style Hotel

Luxury Hotel

Hotel for Honeymoon

Family Friendly Hotel

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Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

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Hotel where Dogs Stay Free

Room Types

Small Single Room Room for 1 person only air-conditioned, with free wifi, minibar, flat-screen satellite TV, bathroom with toiletries and hairdryer.

Junior Suite Spacious suite with living area and separate bedroom.

Deluxe Double Room Providing free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a bidet and an hairdryer. The air-conditioned twin/double room provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker as well as a wardrobe.

Suite The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a bidet. The suite provides a minibar, a tea and coffee maker, a seating area, a flat-screen TV with satellite channels, as well as a quiet street view. The unit offers 2 beds.

Deluxe Double or Twin Room with Balcony This air-conditioned twin/double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit has 1 bed.

Double or Twin Room Providing free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin/double room provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as a quiet street view.

Double or Twin Room with View Providing free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin/double room provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views.

Large Double or Twin Room Providing free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned twin/double room provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as a quiet street view.

About Palazzo Montebello

License: IT048017A1HU2WVBZB

Guest Reviews

8.4

Very Good

Location

Palazzo Montebello enjoys a generally favorable location for visitors exploring Florence. It is situated in a quiet yet central neighborhood, offering excellent accessibility whether arriving by train or car. Many guests appreciated its peaceful atmosphere while still being within walking distance of the city center and its attractions. The hotel is commonly described as being around a 15-to-20-minute walk from major historical sites, the Duomo square and the bustling downtown area. The proximity to the river Arno and the main train station adds to its convenience.

The location allows guests to easily reach the key sights on foot without being amidst the city's hustle and bustle. The area around the hotel is calm and family-friendly, making it appealing for those seeking tranquility. Some reviews do mention that it was slightly further from restaurants and shops than expected and a few felt it was a bit off the beaten path. Nonetheless, for those willing to take a short walk, Palazzo Montebello offers a strategic and quiet base for exploring Florence’s cultural and historical gems.

Breakfast

Palazzo Montebello offers a diverse range of breakfast experiences, generally receiving praise for quality and selection. Many guests highlight the generous and fresh offerings each morning with a variety of European and American options available. The breakfast is often described as plentiful, fresh and delicious with personalized service contributing to a first-class experience. The presence of friendly and professional staff significantly enhances the morning dining experience.

Notably, several reviews commend the breakfast for its excellent quality and superb range with some guests even describing it as the best part of their stay. A standout element includes omelets, which were particularly well-received. The lovely conservatory setting also adds to the pleasant atmosphere.

However, the feedback is not without its criticisms. Some guests found the breakfast to be disappointing, citing limited variety, poor organization and long waiting times. There were also mentions of the high cost not aligning with the perceived value with some experiences falling short of the expectations for a 5-star hotel. Issues like slow service and additional charges for items like omelets were also noted.

Overall, while there are areas for improvement, particularly in terms of variety and speed of service, the breakfast at Palazzo Montebello generally satisfies guests with its quality and the kindness of its staff.

Dinner

Located in the picturesque setting of Palazzo Montebello, the hotel's restaurant has garnered a mix of opinions from its guests. Most commonly praised is the quality of the food with many describing the cuisine as very good and even excellent. The restaurant operates at a high standard, providing an open and welcoming atmosphere every evening. Patrons have particularly enjoyed the delightful dinners and noted that the bar area and lounge add to the overall appealing ambiance.

However, there have been some critiques as well. Some guests found the dining service to be slow, citing a lack of staff as the primary reason. While the food quality was often praised, there were a few mentions of the restaurant not meeting expectations. Reservations are required, which some guests found inconvenient.

Despite these mixed reviews, the restaurant’s aesthetic appeal, particularly its glass veranda, provides a unique dining experience. Many still recommend trying the hotel’s restaurant, especially for the first night of the stay. For those looking for a quiet and beautiful dining setting with generally lauded cuisine, Palazzo Montebello’s restaurant remains an attractive option.

Rooms

At Palazzo Montebello, guests can expect a blend of elegance and comfort in its rooms, many of which are spacious and beautifully decorated with classic and stylish interiors. The rooms often feature large bathrooms, comfortable king-sized beds and pleasant amenities like balconies and terraces that offer a touch of luxury. Additionally, the common areas and the property's facade are noted to be beautiful and evocative, contributing to an overall charming atmosphere.

Though the hotel's older structure shows signs of age and some rooms and bathrooms could benefit from updates and renovations, the rooms maintain a clean and comfortable environment. A recurring praise is the spaciousness of the rooms with guests frequently appreciating the size and cleanliness, which aligns with the provided luxury.

However, there are occasional issues with room maintenance, such as outdated furnishings, narrow showers and older carpet that does not meet the modern standards some guests expect. Issues like mold in some showers, non-functional fixtures and temperature control problems are also mentioned. Despite these drawbacks, the property with its elegant decor and accommodating staff, presents a good value for money, especially for those who appreciate classic charm and atmospheric settings.

Beds

Palazzo Montebello is well-regarded for its bedding, frequently praised in guest reviews. Visitors describe their beds as wonderful, super comfortable and amazing, highlighting the exceptional comfort they provide. Many reviews specifically mention comfortable mattresses and soft, great pillows, contributing to an overall excellent sleep experience.

Despite a few mentions of discomfort and firmness, particularly in some mattresses and pillows, the majority of guests found the beds to be extremely comfortable and a real pleasure for the back. The upkeep of the rooms also received positive comments, underscoring the hotel's commitment to cleanliness and comfort.

Whether guests encountered a queen-sized bed or two single beds put together, the consistent feedback points toward a reliably pleasant and restful stay. The occasional minor issues didn’t overshadow the general consensus that Palazzo Montebello provides a high standard of comfort for travelers seeking relaxation.

Cleanliness

Palazzo Montebello receives impressive feedback for its overall cleanliness, frequently described as very clean, immaculately clean and pristine. Guests appreciate the clean, spacious rooms and tidiness throughout the hotel, which contributes to its elegant and well-organized ambiance. Many reviews highlight the comfort and modernity of the accommodations, emphasizing the beautifully decorated and stylish interiors. The hotel’s strategic, central location is repeatedly praised, allowing convenient access to the surrounding areas.

However, some reviews bring minor concerns to light regarding bathroom hygiene, noting issues like mold, stains and outdated fixtures. Despite these occasional lapses, the majority of guests commend the cleanliness and upkeep of both the rooms and common areas. The kindness and professionalism of the staff further enhance the positive experience, ensuring that guests feel safe and well-attended to. The hotel provides a tranquil, luxurious environment ideally suited for couples with a pleasant and quiet neighborhood adding to the overall appeal. Overall, Palazzo Montebello stands out for its strong emphasis on cleanliness, comfort and a welcoming atmosphere.

Staff

Palazzo Montebello is renowned for its incredibly friendly, helpful and attentive staff. Guests repeatedly highlight the warm and welcoming atmosphere created by the team with numerous mentions of their kindness and professionalism. The staff members are often described as going above and beyond, providing exceptional service that exceeds expectations. An extension of this high level of service is seen throughout the hotel, from the reception to the dining room and housekeeping staff.

Despite a few isolated comments about less friendly reception experiences, the majority of reviews reflect positively on the overall demeanor and efficiency of the entire team. Specific praises include instances of room upgrades, diligent flower arrangements and multilingual staff fluent in French, further showcasing their dedication to fulfilling guest needs.

Whether interacting with the attentive bartenders, enjoying courteous and engaging service in the dining areas or benefiting from the helpful front desk team, guests can expect a high standard of care throughout their stay. The consistent quality and professionalism from the staff at Palazzo Montebello make it a highly recommended destination for travelers seeking attentive and accommodating service.

Gym

The gym at Palazzo Montebello garners mixed reviews from guests with a tendency towards highlighting areas of improvement. On the positive side, the fitness center is consistently praised for its cleanliness. However, several guests found the gym to be poorly equipped and noted that some equipment, like the treadmill, is outdated. Issues such as the fitness room being out of service at times and the absence of gym towels or cleaning supplies were also mentioned. Overall, while the fitness center meets basic needs, it could benefit from modernization and better maintenance.

Parking

Guests have shared mixed experiences regarding parking at Palazzo Montebello. Some praised the convenience and relevance of the underground parking, especially for a busy city like Florence, mentioning the availability of valet service as a positive aspect. The parking is noted to be good and the staff helpful in managing it. However, several guests highlighted significant drawbacks: the parking is limited, often full and can be expensive since it is not included in the room rate. Some faced difficulties with the parking garage being too small and unsuitable for low cars, leading to instances where they had to find alternative, pricier parking options nearby. The inability to reserve parking spaces in advance and occasional lack of assistance from staff added to the challenges. Overall, while the parking facility itself is appreciated, the limited availability and additional costs are notable concerns.

5 Star

Palazzo Montebello is a luxury hotel with a beautiful setting and classic traditional Tuscan decor that many guests find welcoming. The hotel is generally clean and the quality of its amenities often garners praise. Guests highlight the high-level quality of the hotel, recommending it for those seeking a five-star experience. The ambiance and luxurious decor contribute to an overall pleasing atmosphere.

However, there are several points of contention regarding its five-star rating. Many guests feel that the hotel does not fully meet the five-star standard, mentioning issues like small suite sizes, non-functional curtains and a breakfast that falls short of five-star expectations. Some remarks also point out that the hotel is more akin to a four-star establishment rather than a five-star one. Additionally, the disappointing food and perceived poor value for money do not align with what one might expect from a five-star hotel.

In summary, Palazzo Montebello excels in its aesthetic appeal and general quality but has notable areas for improvement if it is to meet the high standards associated with a five-star rating.

Business

The Palazzo Montebello impresses with its stately and classic quality, making it a great choice for a short stay. The hotel is housed in a beautiful building and is recognized for its five-star facilities. Business travelers will appreciate the excellent meeting rooms and equipment available for business meetings. The staff stands out for being friendly and helpful, contributing positively to the stay. However, a drawback noted is the unreliable wifi, which can be a concern for those needing stable connectivity. Overall, the Palazzo Montebello remains a top choice for its elegant decor, lovely rooms and outstanding service.

Accessible

Palazzo Montebello boasts excellent accessibility for guests with disabilities, thanks to its thoughtful design and accessible facilities throughout the hotel. Whether arriving by train or car, the location is convenient with easy access to the city center and other major attractions. The hotel's unique rooms provide a comfortable stay, complemented by an underground garage for secure parking. Although the property does not offer late-night services, the overall level of accessibility and proximity to key areas in town make it a strong choice for travelers seeking convenience and comfort.

Boutique-Style

Palazzo Montebello impresses with its great attention to detail, earning it the designation of a true boutique hotel. Renowned for its luxurious atmosphere, it offers a unique luxury experience, embodying the essence of a beautiful, small palace. Guests frequently praise its prime location, just a 15-minute walk from Palazzo Strozzi, making it an ideal and convenient choice. Its classical and romantic ambiance makes it particularly appealing for couples seeking a charming getaway. Overall, Palazzo Montebello stands out as a well-located, beautiful and unique boutique hotel, providing an exceptional stay amidst the elegance of European travel.

Luxury

Palazzo Montebello offers a beautifully luxurious stay with outstanding quality and service. Guests frequently describe the hotel as modern, quiet and beautifully maintained, clearly marking it as a lovely place for a luxurious escape. With meticulously cleaned rooms and a beautiful building, it stands out as a complete luxury experience that is highly recommended.

Descriptions of the hotel repeatedly emphasize its luxurious nature with many guests referring to it as a 5-star hotel, although some felt it did not fully meet all the expected services of a 5-star establishment. Despite this, the overall sentiment reflects satisfaction with the experience, highlighting the hotel as a small luxury gem where everything was deemed perfect by many visitors.

Romantic

Palazzo Montebello stands out as a romantic destination with its classic style and beautiful design. Guests frequently highlight the romantic ambiance and memorable atmosphere of the hotel, making it an appropriate choice for a romantic night or a relaxing getaway. The rooms are described as quiet, stylish and comfortable, adding to the overall romantic experience. The hotel’s courtyard and terrace are noted as lovely areas, perfect for a serene and intimate setting. Additionally, its location is convenient for exploring the center of Florence, offering a picturesque backdrop for romantic walks. Despite one mention of a lack of romantic atmosphere, the majority of reviews confirm that Palazzo Montebello is a truly perfect romantic spot.

No, Palazzo Montebello doesn't have any pool.

No, a spa isn't available at Palazzo Montebello.

Yes, Palazzo Montebello welcomes dogs.

Yes, parking facilities are available at Palazzo Montebello.

Yes, Palazzo Montebello has a gym.

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