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Faisalabad Serena Hotel

Faisalabad , Faisalabad Serena Hotel, Club Road, Faisalabad, Pakistan. (Show on Map)

8.5

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsFaisalabad Serena Hotel is a highly recommended accommodation option due to its perfect location, surrounded by beautiful scenery that guests adore. The hotel's staff is friendly and accommodating, adding to the already warm atmosphere of the hotel. The hotel has a beautiful lawn that adds to the serene environment. The breakfast at Faisalabad Serena Hotel has received mixed reviews, but overall, it is satisfactory with some room for improvement. The rooms are spacious and luxurious with traditional decor and are highly praised for their quality and attention to detail. The hotel is known for its cleanliness and neatness with guests raving about the impeccable customer service. The staff is generally praised for being friendly, polite and accommodating with some standout exceptional service provided by specific staff members. Overall, Faisalabad Serena Hotel is the best choice for those looking for a delightful stay in Faisalabad.
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Categories

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

5-Star Hotel

Hotel with Outdoor Pool

Room Types

Standard Double Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit has 1 bed.

Executive Double Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, executive lounge access as well as garden views. The unit offers 1 bed.

About Faisalabad Serena Hotel

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Guest Reviews

8.5

Very Good

Location

Faisalabad Serena Hotel is a top-rated accommodation option, largely owing to its perfect location. The hotel is situated in Islamabad, surrounded by amazing scenery that guests absolutely adore. The location is OK, but is made up for by the nice food, sizeable rooms and refreshing vibe. In fact, many guests specifically commend the hotel's location; it's the perfect place to spend a relaxing vacation with family and friends. The staff are also very friendly, adding to the already warm atmosphere of the hotel. The hotel has a beautiful lawn that adds to the serene environment. All in all, if you're looking for a perfect location, Faisalabad Serena Hotel should be your top choice.

Breakfast

The breakfast at Faisalabad Serena Hotel has received mixed reviews from guests, but the overall consensus is positive. Some guests thoroughly enjoyed the breakfast, stating that it was very good and that they really enjoyed it. Others, however, felt that the breakfast had a very limited choice and that it could be better. It's important to note that during Ramadan, the breakfast was very limited, but that guests respected that. Unfortunately, there was no buffet breakfast available during some stays. On the positive side, the hotel does offer breakfast outdoor service, which some guests found to be enjoyable. While there was limited variety in the breakfast, some dishes were satisfactory and overall, the breakfast was good. However, one guest did mention that it was a bit of a letdown as a particular dish they were looking forward to was missing. All in all, the breakfast at Faisalabad Serena Hotel seems to be satisfactory with some room for improvement.

Rooms

If you're looking for a luxurious stay in the heart of Faisalabad, look no further than Faisalabad Serena Hotel. With spacious and traditional decor, the rooms are an excellent choice for those seeking comfort and relaxation. The hotel is known for its cleanliness and neatness with guests raving about the impeccable customer service. Although there have been some minor issues with insects, overall, the rooms are highly praised for their quality and attention to detail. The hotel grounds are also worth exploring with beautiful gardens adding to the serene ambiance. Overall, this hotel is the best choice for those looking for a delightful stay in Faisalabad.

Cleanliness

The Faisalabad Serena Hotel has received many compliments from its guests about the cleanliness and hygiene of the hotel. The rooms and bathrooms are pristine with good quality bedding and the hotel maintains a secure and clean environment. The ambiance of the hotel is also commended for being neat and tidy, exceeding guest expectations. However, a few guests noted that the bathrooms require updating and there was an unpleasant smell emanating from some toilets. Despite this, the hotel was generally described as being excellent and clean with some guests even praising the hotel's gardens. Nonetheless, a few negative reviews were noted with some guests commenting on the lack of hot water or heat in their rooms and some had issues with staff not being courteous or the refund process being problematic.

Staff

The staff at Faisalabad Serena Hotel are generally praised for being friendly, polite and accommodating. However, some guests have expressed dissatisfaction with the reception staff, stating that they could be more attentive and experienced. Management is also mentioned with some guests having negative experiences with untrained staff members. On the positive side, several guests have highlighted the exceptional service provided by specific staff members with one guest mentioning Farrwa in particular. The hotel's amenities and cleanliness are also a standout and while some guests have experienced delays with room service, the behavior of the room service staff and waiters is generally praised.

Yes, Faisalabad Serena Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Faisalabad Serena Hotel.

No, Faisalabad Serena Hotel doesn't allow dogs.

Yes, parking facilities are available at Faisalabad Serena Hotel.

Yes, Faisalabad Serena Hotel has a gym.

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