The Elms Hotel & Spa, a Destination by Hyatt Hotel

Excelsior Springs , , 401 Regent Street (Show on Map)


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Summary of reviewsThe Elms Hotel & Spa, a Destination by Hyatt Hotel, is a beautiful and historic property that offers a comfortable and restful stay. Guests have praised the hotel's location, amenities and pool facilities with many describing the spa as the highlight of their stay. The staff has received endless compliments for their kindness, accommodation and professionalism, although some guests experienced difficulty during check-in and check-out. While some guests encountered cleanliness issues, many others found the hotel nice, clean and well-maintained. The hotel's historic value and charm have also been highly praised, making it a perfect destination for those who love history. Overall, The Elms Hotel & Spa is a beautiful and welcoming place to stay with an exceptional staff that goes above and beyond to make guests feel comfortable.
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Resort near Golf Courses

Historic Resort

Resort for Honeymoon

Resort with Spa

Family Friendly Resort

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Resort with Swimming Pool

  Indoor Pool    Outdoor Pool  


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3-Star Resort

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Resort with Indoor Pool

Room Types
King Room with Accessible Shower - Disability Access This room features air conditioning, a flat-screen TV and a Keurig® coffee maker. The bathroom features a roll-in shower.

King Room This room features air conditioning, a flat-screen TV and a Keurig® coffee maker.

Queen Room with Accessible Shower - Disability Access This room features air conditioning, a flat-screen TV and a Keurig® coffee maker. The bathroom features a roll-in shower.

Queen Room This room features air conditioning, a flat-screen TV and a Keurig® coffee maker.

Queen Room with Two Queen Beds This room features air conditioning, a flat-screen TV and a Keurig® coffee maker.

Deluxe King Room This room features air conditioning, a flat-screen TV and a Keurig® coffee maker. The bathroom features a jetted tub.

Deluxe Queen Room This room features air conditioning, a separate seating area, a flat-screen TV and a Keurig® coffee maker. The bathroom features a jetted tub.

Parlor King Suite This suite features air conditioning, a separate seating area, a flat-screen TV, a Keurig® coffee maker.

Parlor Queen Suite This suite features air conditioning, a separate seating area, a flat-screen TV, a Keurig® coffee maker.

Parlor Suite with Two Queen Beds This suite features air conditioning, a separate seating area, a flat-screen TV, a Keurig® coffee maker.

Royal King Room This room features air conditioning, a flat-screen TV and a Keurig® coffee maker.

Deluxe King Room This room features air conditioning, a flat-screen TV and a Keurig® coffee maker. The bathroom features a jetted tub.

Royal Queen Room with Two Queen Beds This room features air conditioning, a flat-screen TV and a Keurig® coffee maker.

Royal Parlor King Suite This suite features air conditioning, a separate seating area, a flat-screen TV and a Keurig® coffee maker.

Signature King Suite This suite features air conditioning, a separate seating area, a dining area, a flat-screen TV, a Keurig® coffee maker and a wet bar.

Presidential King Suite This suite features air conditioning, a separate seating area, a dining area, a flat-screen TV, a Keurig® coffee maker and a wet bar. The bathroom features a jetted tub.

About The Elms Hotel & Spa, a Destination by Hyatt Hotel
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Guest Reviews
8.1
Very Good
Location
The Elms Hotel & Spa, a Destination by Hyatt Hotel is a perfect destination for those who love history and want to be in a good location. The hotel is in a great location with walkable access to restaurants, small town shops and bars. Guests loved the location and vibe of the hotel as it added to their overall experience. The hotel facility is up-to-date and classy with a 16-acre floral surrounded walkway that guests enjoyed. Although some rooms may not have the best views, allowing dogs is a plus and there are plenty of places to walk them. The hotel recommends trying the Ozarks, but it is a little out of the way to get there. Overall, guests loved the hotel's location and highly recommend it to others.

Breakfast
If you're looking for a delicious breakfast during your stay at The Elms Hotel & Spa, you're in luck! Whether you dine in the breakfast cafe or enjoy breakfast in bed, you won't be disappointed. Guests rave about the bakery goods in Cafe and the service is excellent. One guest even loved the potatoes, bacon and eggs so much that they had to mention it specifically! While some guests were unaware that breakfast was offered, those who did indulge found it to be great. However, be aware that on busy mornings, service in the breakfast cafe may be slower due to limited staff. Regardless, make sure to try the steel cut oatmeal during your stay- it's a guest favorite!

Dinner
The dinner experience at The Elms Hotel & Spa, a Destination by Hyatt Hotel, has received mixed reviews from guests. While some found the restaurant overpriced and the food mediocre, others thought it was exceptional and the best they have had in a long time. The menu at the restaurant was limited, but the atmosphere was lovely. Unfortunately, some guests experienced poor service from certain staff members who were rude unless you were dressed up with hair and makeup done. However, the bartender Tim was mentioned as a nice person. There were also complaints about noise from a party on the upper floor disrupting sleep. Despite some negative feedback, those who enjoyed their dining experience thought the food was amazing and the entire dinner was excellent. If you are unsure about the restaurant, it is worth trying for yourself to form your own opinion.

Rooms
The Elms Hotel & Spa, a Destination by Hyatt Hotel, is a beautiful and historic property that boasts of modern conveniences. The rooms are always comfortable and beautiful with some guests even describing them as amazing. While some guests noted issues like a mildew smell in parts of the room, small bathroom vanity, low lighting or inadequate bathrooms, others praised the updated and very nice rooms with everything they needed. There were also reports of great support from the lady who manages the front desk when there were issues with the rooms. The location of the hotel is awesome and perfect for wedding photos. However, some guests had reservations about the lack of handicap-friendly features or rooms being too small. Overall, the hotel is nice, clean and elegant with a nice room and friendly staff.

Beds
The beds at The Elms Hotel & Spa were highly praised by guests with many describing them as luscious, soft and very comfortable. Some guests noted that their beds were memory foam and felt wonderful after camping or spending time on the road. The hotel itself was described as warm and cozy, providing a comfortable atmosphere for a good night's sleep. However, there were a few negative reviews that mentioned uncomfortable beds, loud rooms and small bathrooms. Overall, The Elms Hotel & Spa seems to excel in providing guests with a comfortable and restful stay.

Cleanliness
The Elms Hotel & Spa, a Destination by Hyatt Hotel, has garnered some mixed reviews regarding their cleanliness. Some guests reported that they found areas of the hotel to be dirty, including showers and common areas. They noted black mold or mildew in the shower, stains on the sheets and cigarette butts and trash around the pool areas. However, many guests praised the hotel for being immaculate and clean with a relaxing and clean spa area. The staff was also noted for being attentive and friendly. While some guests encountered cleanliness issues, many others found the hotel nice, clean and well-maintained.

Staff
The Elms Hotel & Spa, a Destination by Hyatt Hotel has been praised for its excellent amenities, although some guests experienced difficulty during check-in and check-out. However, the staff at the hotel has received endless compliments for their kindness, accommodation and professionalism. Many guests recommended the ghost tour led by Jay and expressed their gratitude towards the night auditor for his friendliness and helpfulness. Moreover, the lady who manages the front desk was specifically mentioned for her great support. Although there were some negative experiences with staff in the 88 restaurant, specifically the older lady with short white hair and glasses, many other workers were described as wonderful, kind and hardworking. Apart from the restaurant, the staff was praised for their politeness, friendliness and courteousness, particularly the workers at the spa, maintenance and front desk. Guests also enjoyed the Grotto experience and the Ghost Tour, which were made even better by the hospitable workers. Overall, The Elms Hotel & Spa is a beautiful and welcoming place to stay with an exceptional staff that goes above and beyond to make guests feel comfortable.

Spa
The Elms Hotel & Spa, a Destination by Hyatt Hotel has a spa that guests simply rave about! From massages to hydrotherapy and grotto experiences, guests have only positive things to say about the spa. It seems like the spa is the highlight of the property for many guests, as they mention how wonderful, great, relaxing and amazing it is. The renovated spa and grotto are also top-notch according to some guests. However, there were a few negative reviews about the spa management and front desk. Despite this, many guests highly recommend a spa weekend at The Elms Hotel & Spa, describing the pool and spa as awesome and loved. While some guests had issues with booking spa services or finding them too expensive, others truly enjoyed the spa treatments and found the staff to be accommodating. Overall, the spa at The Elms Hotel & Spa, a Destination by Hyatt Hotel seems incredible and worth a visit for anyone in need of some relaxation and rejuvenation.

Pool
The Elms Hotel & Spa, a Destination by Hyatt Hotel has garnered a lot of positive attention from guests due to its wonderful pool and hot tub amenities. Many have praised the pool for its relaxing atmosphere, perfect for spending a lazy afternoon sipping drinks poolside. The pool is absolute gorgeous and guests have appreciated the poolside bar, where they could enjoy a chilled beer while soaking up the sun.

The hotel also offers an outdoor hot tub, which guests remarked was amazing. However, some guests have noted litter and cigarette butts left around the pool area, indicating the need for regular cleaning. Some also expressed the desire for more pool towels, which were not always easily accessible.

Despite the few negatives, guests have enjoyed the hotel's lap pool and grotto, especially the beautiful underground pool. Some have praised the hotel's strict adult hour in the swimming pool, allowing for a more peaceful and less crowded swim.

All in all, guests have been raving about The Elms Hotel & Spa pool facilities, calling it beautiful and exceptional, making them wish they could swim there every day for a pool fee.

3 Star
The Elms Hotel & Spa, a Destination by Hyatt Hotel, offers a decent stay with several positives such as a good location, good amenities and a pool that guests wish they could swim in every day. While some guests found the bathroom vanity to be small and were not impressed with the quality of breakfast in bed, overall the hotel's facilities were considered to be of good quality. The only criticisms of the hotel were related to certain ignored messes and the lack of recycling for plastic, cans or glass. Despite some negative reviews, many guests enjoyed their stay and found the hotel to be decently priced for the quality of the amenities offered.

Outdoor Pool
The outdoor pool at The Elms Hotel & Spa is a perfect spot for guests to unwind and relax. The beautiful pool and grounds offer guests a peaceful getaway from their hectic lives. The pool may be smaller than expected for some, but there is no denying its charm. The highlight definitely has to be the outdoor hot tub which guests have raved about; it's a great way to soothe any aches and pains. However, it has been pointed out that the pool chairs were not always clean due to bird poop and leaves and bugs were spotted in the pool. It is also unfortunate that some guests were seen smoking in the hot tub and pool, causing some discomfort for non-smoking guests. Despite this, the outdoor pool was still a nice area to relax, especially with the option of an additional lap pool for exercise. Guests have described the pool area as beautiful with a serene atmosphere that helps to create a stress-free vacation.

Historic
The Elms Hotel & Spa is a true gem for those who love history with a building that exudes charm and spirit. Built in 1912, the hotel holds great historical value and intrigues visitors with its past. The location is perfect for exploring the area and the decor transports you to another time. While some question the nightly rate, the beauty and history of this haunted hotel are worth every penny. It's a charming and quaint historic hotel with plenty of lounge areas and porches to relax on. Overall, The Elms Hotel & Spa is a beautiful and historic destination that every history lover will adore.


Yes, The Elms Hotel & Spa, a Destination by Hyatt Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.

Yes, a spa is available at The Elms Hotel & Spa, a Destination by Hyatt Hotel.

Yes, The Elms Hotel & Spa, a Destination by Hyatt Hotel welcomes dogs.

Yes, parking facilities are available at The Elms Hotel & Spa, a Destination by Hyatt Hotel.

Yes, The Elms Hotel & Spa, a Destination by Hyatt Hotel has a gym.
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