Apex City Quay Hotel & Spa

Dundee , , 1 West Victoria Dock Road (Show on Map)


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Summary of reviewsThe Apex City Quay Hotel & Spa is a great choice for those looking for a hotel in the heart of Dundee city centre. The location is ideal for exploring the city and its attractions with easy access to shops, restaurants and supermarkets. The hotel offers great value for money and guests can enjoy stunning views of the quay from their rooms. While opinions on the breakfast and dinner are mixed, guests appreciate the convenience of late breakfast availability and the friendly staff. The rooms are spacious, clean and well-equipped with comfortable beds and luxurious bathrooms. The hotel's cleanliness is consistently praised, as is the exceptional customer service provided by the staff. The spa and pool facilities are fantastic, although some guests were disappointed with the limited pool times for children. Overall, the Apex City Quay Hotel & Spa is a family-friendly hotel that offers a comfortable and relaxing stay in Dundee.
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Hotel with Spa
Located at the Apex City Quay Hotel & Spa, the Yu Spa is a haven of relaxation and rejuvenation in Dundee. Inspired by the ancient Japanese tradition of "Yu", the spa is designed to help you relax, regenerate, and repose. At Yu Spa, you'll find everything you need for a day of pampering and relaxation. With a spacious swimming pool, steam room, sauna, and hydrotherapy spa pool, as well as a well-equipped gym, there's no shortage of ways to unwind and recharge. Enjoy a range of treatments, from soothing facials to rejuvenating massages that will help you look and feel your best. If you're looking for a couples experience, the Yu Spa also offers duet rooms for you and a loved one to enjoy some tranquil time together.
Spa facilities:
Indoor pool(s)
Private massage and treatment room(s)
Sauna(s)
Steam room(s) / Hammam(s)
Hot tub(s) / Jacuzzi(s)
Relaxation Room(s)
Fitness area
Spa facilities opening hours: Mon-Fri 06:30am-22:00pm, Sat-Sun 08:00am-21:00pm
Spa services:
Facial treatments
Body treatments
Signature treatments
Full body massage
Back massage
Head massage
Hand massage
Foot massage
Couples massage
Maternity massage
Hot stone massage
Ayurvedic massage
Body scrub
Foot bath
Aromatherapy
Answers last updated according to the official website.

Eco Friendly Hotel

Hotel for Honeymoon

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Hotel with Swimming Pool

  Heated Pool    Indoor Pool  


Business Hotel

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Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types
City Twin Room This room features 2 single beds, a bath and walk-in shower, free WiFi and local calls. Additional features include a 49-inch TV with Freeview, complimentary mineral water, tea and coffee making facilities, mini fridge, safe, iron and board.

City Double Room A king-size bed, bath and walk-in shower, free WiFi and local calls are featured in this room. Additional features include a 49-inch TV with Freeview, complimentary mineral water, tea and coffee making facilities, mini fridge, safe, iron and board. Please note this room cannot accommodate extra beds.

Quay View Double Room With views across the quay, this room offers a king-size bed, bath and walk-in shower, free WiFi and local calls. Additional features include a 49-inch TV with Freeview, complimentary mineral water, tea and coffee making facilities, mini fridge, safe, iron and board.

Quay View Twin Room With views across the quay, this room offers 2 single beds, a bath and walk-in shower, free WiFi and local calls. Additional features include a 49-inch TV with Freeview, complimentary mineral water, tea and coffee making facilities, mini fridge, safe, iron and board.

Quay View Superior Room With views across the quay, this spacious room offers a king-size bed, bath and walk-in shower, bathrobes and slippers, free WiFi and local calls. Additional features include a 49-inch TV with Freeview, complimentary mineral water, tea and coffee making facilities, mini fridge, safe, iron and board.

Junior Suite This suite offers a king-size bed and separate living area with sofa, a bath and walk-in shower, bathrobes and slippers, free WiFi and local calls. Additional features include a 49-inch TV with Freeview, complimentary mineral water, tea and coffee making facilities, mini fridge, safe, iron and board.

Master Suite This suite offers a king-size bed and separate living area with sofa, a bath and double-headed walk-in shower, bathrobes and slippers, free WiFi and local calls. Additional features include a 49-inch TV with Freeview, complimentary mineral water, tea and coffee making facilities, mini fridge, safe, iron and board.

Family Room This room overlooking the quay includes 2 double beds, a bath and walk-in shower, free WiFi and local calls. Additional features include a 49-inch TV with Freeview, complimentary mineral water, tea and coffee making facilities, mini fridge, safe, iron and board.

Triple Room This room overlooking the quay includes 2 double beds, a bath and walk-in shower, free WiFi and local calls. Additional features include a 49-inch TV with Freeview, complimentary mineral water, tea and coffee making facilities, mini fridge, safe, iron and board.

Quadruple Room This room overlooking the quay includes 2 double beds, a bath and walk-in shower, free WiFi and local calls. Additional features include a 42-inch TV with Freeview, complimentary mineral water, tea and coffee making facilities, safe, iron and board.

About Apex City Quay Hotel & Spa
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Guest Reviews
8.6
Very Good
Location
Apex City Quay Hotel & Spa boasts an excellent location in the heart of Dundee city centre. Guests can enjoy the convenience of being within walking distance to the train station, bus depot, shops, restaurants and supermarkets like M&S. It's an ideal venue for couples and families who want to explore the city and its attractions like the V&A Museum and Discovery point. The hotel offers great value for money with easy access to the city centre and friendly staff. Guests can also enjoy stunning views of the quay from their rooms. Parking is easy and the hotel is just a short walk from popular cafes, bars and restaurants, making it the perfect location for a lovely weekend in Dundee.

Breakfast
Guests seem to have mixed opinions about the breakfast at Apex City Quay Hotel & Spa in Dundee. Some describe it as excellent, fantastic and the best buffet in Dundee. They appreciate the hot and cold selection and the large choice available. Some guests, however, find it overpriced with some even disappointed with their experience stating that items under heat lamps appeared overcooked and dried out. Several guests still enjoyed the food served in the hotel restaurant, which offers an a la carte menu with generally good dishes. Despite mixed opinions, guests enjoyed the convenience of a late breakfast availability and the friendly staff.

Dinner
Guests of Apex City Quay Hotel & Spa have mixed opinions about the hotel restaurant. Those who enjoyed their meals describe them as excellent, delicious and great. However, some people felt that the restaurant was a bit pricey for the quality of the food and that the menu was limited. Some guests were disappointed by their evening meals, finding them overcooked and dry. The restaurant atmosphere is described as stale and the printed menu was squinty, making it difficult to read. Despite some negative comments, many guests enjoyed both their dinner and breakfast experiences and one person even received a reduction on their bill due to their dissatisfaction with their meal. Overall, while some guests have criticisms of the hotel restaurant, others found the food to be excellent.

Rooms
Guests of the Apex City Quay Hotel & Spa have raved about the comfort and cleanliness of the hotel's rooms. Many commented on the ample space and lovely views with some even enjoying a suite on the top floor. The beds are described as very comfortable with soft pillows and cozy bedding, while the bathrooms are noted for their modern design and luxurious features. The hotel's location and style were also praised with guests appreciating the beverages and amenities provided in the rooms as well as the exceptional helpful and friendly staff. Overall, visitors can expect spacious, clean and well-equipped rooms perfect for a comfortable and relaxing stay.

Beds
The Apex City Quay Hotel & Spa offers a variety of beds that received mixed reviews from guests. Some found the beds to be extremely comfortable with soft pillows, while others felt that the mattresses were too hard. There were also a few complaints about the double beds with an uncomfortable join and some guests found the beds too high to climb onto. On the positive side, many guests were pleased with the spacious and comfortable beds with some describing them as large and wide. The hotel's bedding also received praise for being comfortable. Overall, while some guests had issues with the beds, many still found them to be very comfortable and enjoyed a good night's sleep.

Cleanliness
If cleanliness is high on your list of priorities for accommodation, then the Apex City Quay Hotel & Spa might just be the perfect choice for you. Guest reviews consistently praise the spotless state of the rooms and overall property. The hotel has a modern and stylish interior design, but this is not at the expense of cleanliness as guests are impressed by the hotel's excellent housekeeping. Whether you are enjoying the spacious and clean rooms or making use of the well-appointed facilities, you can be reassured that everything will be spotlessly clean, making for a comfortable stay.

Staff
The staff at Apex City Quay Hotel & Spa are exceptional, receiving endless praise from guests for their attentiveness, helpfulness and friendliness. From the reception team to the housekeeping staff, guests felt welcomed and accommodated throughout their stay. The events team received particular commendation for their excellent service, while the breakfast staff were noted as being rushed but still friendly and polite. The spa staff were also highlighted as being friendly and attentive. The modern decor of the hotel paired well with the positive and sympathetic attitudes of the staff, making for a lovely and welcoming experience for all guests. Caleb the bar man stood out as being superb, mixing cocktails with a super friendly attitude. Location, facilities and breakfast were also well-received, but it is the staff who truly steal the show with their exceptional customer service.

Spa
The Apex City Quay Hotel & Spa boasts a fantastic location near various attractions and the presence of a spa and pool adds to its allure. Guests speak highly of the superb spa facilities where they enjoyed treatments from experienced staff. The separate systems for the spa, restaurant and hotel add to the convenience of guests. Leisure facilities including a gym, swimming pool and sauna are also available. While some guests were disappointed with the spa being closed, others thoroughly loved the spa facilities and recommended them to anyone. There were some changes to the changing facilities at the spa, which were much better. The hotel room was lovely and the breakfast fine with the only downside being that there is only one hotel in the area with a spa. Overall, the leisure facilities were superb and the spa experience was great.

Pool
The Apex City Quay Hotel & Spa in a perfect location with easy access to the spa and pool. The hotel offers men's changing rooms at the gym, spa and swimming pool. Families had a lovely weekend enjoying the fantastic breakfast and lunch, as well as the pool and spa. However, some were disappointed that the pool was quite cold and some guests were unable to use the pool and hot tub due to closure. Despite this, some guests had a wonderful experience with two pool/sauna sessions during their overnight stay. The hotel offered access to the indoor heated pool and gym, but children were restricted to certain hours for usage. While the limited pool times for kids may be a downside, the overall experience was enjoyable with the lovely room and nice pool being highlights.

Parking
Guests at the Apex City Quay Hotel & Spa had mixed experiences with the parking offered by the hotel. Some reviewers were pleased with the convenience of easy and free parking, especially for guests joining them for meals. Others mentioned the safety of the onsite parking and the reasonable cost of £5 a day. However, there were some complaints about having to pay for parking with some guests feeling that this wasn't fair on top of the cost of their rooms. There were also comments about the surprise charge for parking with some guests feeling they were given different rates for the same stay. Despite the occasional parking issues, many guests found their stay at the hotel enjoyable.

Family
Looking for a family-friendly hotel in Dundee? Look no further than Apex City Quay Hotel & Spa! Our guests have raved about the ease of facilities for their disabled relatives and the fantastic size of our family rooms that are perfect for a family of four. Kids will love our swimming pool, although do note that there are limited pool times for younger guests. However, there are still plenty of activities to keep the little ones entertained, including the Discovery programme which was a particular favourite with one of our 13-year-old guests. And with delicious meals served at both breakfast and lunch, the whole family is sure to have a lovely stay. So why not book a family trip to Apex City Quay Hotel & Spa today?


Yes, Apex City Quay Hotel & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Apex City Quay Hotel & Spa. For more information, read the answers to the Spa questionnaire

No, Apex City Quay Hotel & Spa doesn't allow dogs.

Yes, parking facilities are available at Apex City Quay Hotel & Spa.

Yes, Apex City Quay Hotel & Spa has a gym.
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