Best Western Premier Dover Marina Hotel & Spa

Dover , , Dover Waterfront (Show on Map)


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Summary of reviewsThe Best Western Premier Dover Marina Hotel & Spa offers a fantastic location with stunning sea views and easy access to local attractions. The hotel staff are friendly and attentive, providing excellent customer service throughout guests' stays. While some guests had mixed opinions on the breakfast and dinner options, the Marco Pierre White restaurant was generally a popular attraction. The rooms vary in size and style, but are mostly clean and well-maintained with some offering great sea views. The spa had some mixed reviews, but was generally recommended for a relaxing treat. Despite some minor issues, the hotel is considered a good value for money option for a night or getaway.
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Hotel with Spa
Nestled on the waterfront of Dover, the BEST WESTERN PLUS Dover Marina Hotel & Spa offers guests a luxurious spa experience with 7 intimate treatment rooms and a dedicated relaxation area. The spa's menu includes a wide range of treatments designed to help you relax and rejuvenate, all of which are performed by highly trained and experienced therapists. The spa's facilities are designed to enhance the benefits of the treatments, including a large jacuzzi, a sauna, and a steam room. With its commitment to providing personalised care in a luxurious environment, the BEST WESTERN PLUS Dover Marina Hotel & Spa is considered one of the best spa hotels in Kent.

Historic Hotel

Eco Friendly Hotel

Family Friendly Hotel

Romantic Hotel

Business Hotel

Hotel with Gym

Hotel for Yoga

4-Star Hotel

Room Types
Standard Single Room with Single Bed - Non-Smoking The single room has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The single room offers a wardrobe, a safe deposit box, a carpeted floor, heating and a TV. The unit has 1 bed.

Standard Double Room with Double Bed - Non-Smoking The twin/double room features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The twin/double room offers a wardrobe, a safe deposit box, a sofa, a carpeted floor and a TV. The unit offers 1 bed.

Twin Room with Two Single Beds - Non-Smoking The twin/double room features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The twin/double room offers a wardrobe, a safe deposit box, a carpeted floor, heating, as well as a TV. The unit offers 2 beds.

Superior Double Room with Double Bed and Sea View - Non-Smoking The twin/double room provides air conditioning, a tea and coffee maker, a balcony with sea views as well as a private bathroom featuring a shower. The unit offers 1 bed.

Double Room with Double Bed and Sea View - Non-Smoking Featuring free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin/double room features a flat-screen TV, a tea and coffee maker, a seating area, a wardrobe as well as sea views. The unit has 1 bed.

Deluxe Double Room with Double Bed and Sea View The twin/double room provides air conditioning, a tea and coffee maker, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 1 bed.

Family Room with Two Double Beds The family room features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The family room provides a wardrobe, a safe deposit box, a carpeted floor, heating, as well as a TV. The unit offers 2 beds.

Family Room with One Double and One Single Bed The triple room features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The triple room provides a wardrobe, a safe deposit box, a carpeted floor, heating, as well as a TV. The unit offers 2 beds.

Family Room with Two Double Beds and One Single Bed The family room has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The family room offers a wardrobe, a safe deposit box, a carpeted floor, heating and a TV. The unit has 3 beds.

Presidential Suite The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. Featuring a balcony with sea views, this suite also offers a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.

About Best Western Premier Dover Marina Hotel & Spa
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Guest Reviews
7.7
Good
Location
The Best Western Premier Dover Marina Hotel & Spa is known for its great location according to guest reviews. The hotel is perfect for travellers who need to catch an early morning ferry, as it is conveniently situated near the ferry terminal. The stunning location overlooking the harbour invites guests to take in breathtaking views of the seafront and cliffs. The hotel is also just a 5-minute walk from the town centre, where you can explore a range of restaurants, bars and shops. Walking distance from the hotel are the famous Dover Castle and the beach, perfect for taking in the fresh sea air. Some guests caution that the area can be rough at night, but overall the location is ideal for exploring Dover's many attractions. Rooms with balconies and sea views are available for guests who wish to enjoy the picturesque scenery from their own private space. With friendly and attentive staff, an exquisite restaurant and convenient location, the Best Western Premier Dover Marina Hotel & Spa is a fantastic place to stay when visiting Dover.

Breakfast
Guests have mixed opinions on the breakfast at BEST WESTERN PLUS Dover Marina Hotel & Spa. While some found it acceptable and decent, others thought it was overpriced for staying guests or too expensive for what it offered. However, many guests still enjoyed the breakfast with comments ranging from "pretty good and well-stocked" to "excellent" and "really nice". There were decent options and a great selection of teas and coffees. Some guests also noted that the Marco Pierre restaurant, which serves dinner, also offers the breakfast and was very enjoyable. Overall, guests found plenty of options to choose from and appreciated the quality and taste of the food, even though some thought it could have been better or cheaper.

Dinner
The dinner options at Best Western Premier Dover Marina Hotel & Spa have received mixed reviews from guests. While the Marco Pierre White restaurant was a popular attraction, some diners were disappointed with the food and felt it did not meet the expectations of first-class dining. On the other hand, some guests enjoyed their meals and found them to be delicious and well-presented. However, those who opted for bar meals instead found them to be mediocre pub food and not up to the MPW standard they were hoping for. The restaurant staff were praised for their professionalism and the restaurant ambiance was noted as great. Vegetarians may be disappointed to find no option available. Prices for food and drinks were found to be expensive across the board. Overall, while reviews were mixed, guests recommend giving the restaurant a try for a fantastic dining experience.

Rooms
The rooms at the Best Western Premier Dover Marina Hotel & Spa come in varying sizes and styles with some guests reporting that their rooms were smaller than expected. However, many guests appreciate the clean and modern facilities and comfortable beds. Some rooms have excellent sea views, large TVs and balconies. The bathrooms are generally well-maintained and clean, though water spillage is an issue in some showers. Some guests report issues with the room temperature and the heating system, while others commented on the quirky sloping floor. While some guests report issues such as broken amenities, missing towels and musty smells, most find the rooms clean and tidy. Overall, the rooms can be hit or miss, but guests seem to enjoy the fantastic location and welcoming service at the hotel.

Beds
Guests have mixed reviews about the beds at the Best Western Premier Dover Marina Hotel & Spa. While some were pleased to find a comfortable and large bed that ensured a good night's sleep, others found the beds to be a bit on the small side or uncomfortable with two separate mattresses pushed together. Some guests had issues with the pillows provided by the hotel. The sofa bed, however, was uncomfortable for some and the room was also small. Despite these concerns, guests were generally satisfied with the facilities and cleanliness of the hotel, mentioning amenities such as free parking, modern bathrooms and coffee machines in rooms.

Cleanliness
The Best Western Premier Dover Marina Hotel & Spa is a beautifully maintained hotel with very friendly and helpful staff. The rooms and common areas were impeccably clean with good decor and modern bathrooms. The facilities were clean and comfortable and many guests were impressed with how fresh and clean everything was. The hotel offers free parking and amenities such as coffee machines in the rooms and Netflix on the TV. However, there were some negative comments about cleanliness with a few guests mentioning dirty rooms, stains on the walls, hair in the bed and even towels with faeces. Overall, most guests were happy with the cleanliness of the hotel, but some attention to detail is needed in certain areas.

Staff
The staff at the Best Western Premier Dover Marina Hotel & Spa are a highlight of this hotel! From friendly and professional receptionists like Mayur and Ravi, to bar staff who go out of their way to accommodate your needs, the service here is exceptional. The staff are attentive, polite and always willing to help, making you feel valued and appreciated throughout your stay. Whether you need assistance with a booking error, an upgrade for a special occasion or even just advice on where to park your Blue Badge, the staff here will go above and beyond to ensure your comfort and satisfaction. Special mention to Mayur, who many guests raved about for his efficiency, professionalism and friendly demeanour. From greeting you with enthusiasm to offering complimentary drinks while you wait for noise to finish, the staff here are a true asset to this hotel.

Spa
Guests had mixed reviews of the spa at Best Western Premier Dover Marina Hotel & Spa. Some found it to be lovely, well-maintained and peaceful with a range of relaxing treatments available. Others, however, were disappointed with the limited facilities, such as the small jacuzzi or disorganized spa team. Despite this, some guests did recommend using the spa and gym facilities, particularly after a cold seaside stroll or for a wonderful massage from one of the professional therapists. Access to the spa was included in the booking, making it a great value for money.

4 Star
The Best Western Premier Dover Marina Hotel & Spa is a decent hotel that offers good value for money with exceptional facilities. The hotel is located in a good spot overlooking the harbour and has good kerbside appeal. The rooms are well decorated, clean and comfortable; some even offer a fantastic sea view. The sauna and steam room are lovely and a great way to unwind after a cold seaside stroll. The staff are friendly and helpful, making the hotel a nice venue for a wedding too. However, there are some cons to consider such as the high price of drinks, small and noisy rooms and faulty jacuzzi. Despite these minor issues, the hotel is still considered a good place to stay for a night or a getaway, especially if no renovations are ongoing. So, it's a decent hotel in a good location, definitely worth considering for a stay.


No, Best Western Premier Dover Marina Hotel & Spa doesn't have any pool.

Yes, a spa is available at Best Western Premier Dover Marina Hotel & Spa.

No, Best Western Premier Dover Marina Hotel & Spa doesn't allow dogs.

No, parking facilities aren't available at Best Western Premier Dover Marina Hotel & Spa.

Yes, Best Western Premier Dover Marina Hotel & Spa has a gym.
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