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Hilton Des Moines Downtown

Des Moines , 435 Park Street (Show on Map)

8.6

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Hilton Des Moines Downtown is a luxurious and convenient hotel located in the heart of downtown Des Moines. Guests appreciate the skywalk system that connects to the Wells Fargo Center and many restaurants and shops, as well as the easy access to downtown entertainment and court avenue activities. The hotel offers secure and enclosed parking, as well as EV Chargers right in front of the hotel. The breakfast options were limited due to Covid, but some guests had a fantastic breakfast experience and the hotel's supper was excellent. The rooms are clean, modernly appointed and spacious with many commenting on the luxurious feel and exceptional cleanliness of the facilities. The staff is friendly, supportive and knowledgeable about local attractions with an exceptional shuttle service. The parking situation disappointed some guests, but the hotel does offer secure parking. The beds are comfortable with many nice pillows, which made their stay enjoyable. Overall, the Hilton Des Moines Downtown is a great option for travelers looking for a comfortable and convenient stay in the heart of the city.
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Categories

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Romantic Hotel

Hotel with Swimming Pool

Indoor Pool

Business Hotel

Hotel with Parking

Hotel with Gym

4-Star Hotel

Hotel with Indoor Pool

Room Types

King Room The spacious double room features air conditioning, a tea and coffee maker and heating. The unit has 1 bed.

Deluxe King Room Air conditioning, a tea and coffee maker and heating are provided in this spacious double room. The unit offers 1 bed.

Deluxe Suite The spacious suite features air conditioning, a tea and coffee maker and heating. The unit has 2 beds.

Corner Suite Air conditioning, a tea and coffee maker and heating are offered in this spacious suite. The unit has 2 beds.

King Room - Hearing Accessible Air conditioning, a tea and coffee maker and heating are offered in this spacious double room. The unit has 1 bed.

Skyline Suite Air conditioning, a tea and coffee maker and heating are featured in this spacious suite. The unit offers 2 beds.

Queen Room with Two Queen Beds This quadruple room is air-conditioned and has a tea and coffee maker and heating. The unit has 2 beds.

Double Room with Two Queen Beds and Bath Tub - Mobility/Hearing Accessible Air conditioning, a tea and coffee maker and heating are available in this quadruple room. The unit has 2 beds.

Queen Room with Two Queen Beds - Mobility and Hearing Access This quadruple room is air-conditioned and features a tea and coffee maker and heating. The unit offers 2 beds.

Queen Room with Two Queen Beds - Hearing Access Air conditioning, a tea and coffee maker and heating are available in this quadruple room. The unit has 2 beds.

Corner Suite With View The unit has 2 beds.

About Hilton Des Moines Downtown

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Guest Reviews

8.6

Very Good

Location

Hilton Des Moines Downtown has a convenient location in the heart of the downtown area. Guests enjoy the use of the skywalk system that connects to the Wells Fargo Center and many restaurants and shops. The hotel also offers easy access to downtown entertainment and court avenue activities. Guests appreciate the secure and enclosed parking, as well as the EV Chargers right in front of the hotel. Despite one negative comment about the location, most guests find it to be a nice and safe area with lots of restaurants within walking distance. The hotel is also connected to the event center by skywalk, making it a great choice for those attending concerts and conventions. Overall, Hilton Des Moines Downtown is perfect for travelers looking for a comfortable and convenient stay in the heart of the city.

Breakfast

Guests who stayed at Hilton Des Moines Downtown were a little divided on the quality of the breakfast offerings. Some guests found the breakfast buffet lacking in freshness and expensive for what it provided, while others found it good and very tasty. The menu was reportedly severely lacking, likely due to the pandemic, which is why some of the guests opted to go to other dining options nearby, like St. Kilda's. The grab-and-go option was available for a fee and the sandwich was delicious, according to one guest. Overall, breakfast options were limited due to Covid and false information was provided to some guests about breakfast being included in their rate. However, some guests had a fantastic breakfast experience and the hotel's supper was excellent.

Rooms

The Hilton Des Moines Downtown had guests swooning over the clean and modernly appointed rooms with many commenting on the luxurious feel and exceptional cleanliness of the facilities. The large sizes of the rooms were much appreciated and guests also enjoyed the nice views and quiet atmosphere. Despite one or two negative comments about high prices or small rooms, the overwhelming consensus was that the rooms were comfortable, well-kept and nicely set up with modern amenities. Families traveling with kids even found the rooms to be fun and enjoyable for all ages. Overall, guests were thoroughly impressed with the beautiful and spacious rooms at the Hilton Des Moines Downtown.

Beds

Guests who stayed at the Hilton Des Moines Downtown praised the hotel for its comfortable beds and soft sheets. Most guests found the beds to be very comfortable with many nice pillows, which made their stay enjoyable. Although a couple of guests felt the pillows needed work, many agreed that the bed size and comfort were impressive. There were a few negative comments about the beds being too soft or uncomfortable. However, most guests found the beds to be amazingly comfortable along with the pillows. The hotel rooms were described as nice, but a few guests had issues with the bedding, such as an orange stain on the sheets or something on the duvet. Overall, guests were pleased with the comfort of the beds and the good night's sleep they had during their stay.

Cleanliness

Looking for a nice clean hotel in the heart of Des Moines? Hilton Des Moines Downtown has got you covered. Guests raved about how clean the hotel was with several commenting on the cleanliness of their rooms and the facilities. The accommodations were described as stupendous and the hotel itself was gorgeous. The modern and quiet environment was appreciated by many and the hotel's location near downtown court avenue activities was a big plus. Even the shared community areas were relaxed and clean. While a few guests reported issues with bedding or floors being dirty, the majority of reviews emphasized how clean everything was, from the pool and fitness center to the bathrooms and room upholstery. And in the rare cases where something wasn't up to par, the staff was quick to rectify the situation, changing out bedsheets or addressing noisy AC units. All in all, Hilton Des Moines Downtown seems to have cleanliness down to a science.

Staff

The Hilton Des Moines Downtown offers a warm, inviting atmosphere with an exceptional staff that is friendly, supportive and knowledgeable about local attractions. Guests rave about the top-notch shuttle service and their driver Yessir, who knows the best routes to take. Even the maid overcame a language barrier to provide excellent service. Most of the staff members are described as welcoming, friendly and professional with excellent service and a helpful attitude. While some guests reported encountering a few poorly trained or rude staff members, the majority of reviews are overwhelmingly positive. The bartender and waitress were particularly praised for their attentiveness and the cleaning staff during check-out received mixed reviews. Overall, travelers can expect a great experience with an amazing staff at the Hilton Des Moines Downtown.

Parking

The Hilton Des Moines Downtown boasts a great location and nice facilities according to guests. The parking situation, however, disappointed many with some feeling the cost of $18-$25 per night was too high. While there is free parking for guests, the lot was not always well-monitored and could fill up quickly. Some guests also had trouble finding a spot to fit their vehicle as the underground parking spots were small. Others found street parking to be a better and cheaper option. Despite these concerns, the hotel does offer secure parking and requires guests to have their room key in order to park in the lot.

4 Star

If you're looking for a luxurious stay in downtown Des Moines, look no further than the Hilton Des Moines Downtown. Guest reviews rave about the exceptional service and facilities with many mentioning the beautiful and modern decor throughout the hotel. Despite the reasonable prices, the hotel maintains a high level of quality with superb amenities like a nice pool and comfortable rooms. And location-wise, you can't beat it - situated right in the heart of the city, you're just steps away from all the best local attractions. Whether you're in town for a weekend getaway or a longer stay, the Hilton Des Moines Downtown is a great option for your trip.

Yes, Hilton Des Moines Downtown has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Hilton Des Moines Downtown.

No, Hilton Des Moines Downtown doesn't allow dogs.

Yes, parking facilities are available at Hilton Des Moines Downtown.

Yes, Hilton Des Moines Downtown has a gym.

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