Summary of reviewsDoubleTree by Hilton Dearborn is a convenient hotel located near restaurants and stores, making it an ideal base for exploring the area. While some guests had mixed experiences with breakfast, many raved about the famous warm cookies served at the hotel. The rooms are comfortable and spacious with multiple guests praising the comfortable beds and sofas and the clean and well-designed bathrooms. The staff is friendly, polite and accommodating with the manager going above and beyond to accommodate guests. The pool area may have some room for improvement, but it is available for those looking to take a swim during their stay. Overall, despite some minor issues, most guests had a pleasant and comfortable experience and would recommend this hotel to others. Show more
Read review summaries for all categories
Categories
Luxury Hotel
Hotel near Golf Courses
Eco Friendly Hotel
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool Children's Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Children's Pool
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Double Room with Two Double Beds - Non-SmokingBoasting free Wi-Fi and a TV with cable channels, this room is equipped with tea and coffee-making facilities.
King Room - Non-SmokingBoasting free Wi-Fi and a TV with cable channels, this room is equipped with tea and coffee-making facilities.
King Room with Sofa Bed - Non-SmokingThis room offers a sofa bed.
King Suite with Whirlpool - Non-SmokingThis spacious suite features a spa bath.
Double Room - Non-Smoking Boasting free Wi-Fi and a TV with cable channels, this room is equipped with tea and coffee-making facilities.
King Room Accessible Tub - Mobility Access/Non-SmokingBoasting free Wi-Fi and a TV with cable channels, this room is equipped with tea and coffee-making facilities.
King Room with Roll-In Shower - Mobility Access/Non-SmokingThe double room features a tea and coffee maker. The unit has 1 bed.
Guests of the DoubleTree by Hilton Dearborn hotel have raved about its convenient location, surrounded by restaurants and stores, making it an ideal base for exploring the area. The hotel is situated near retail stores and restaurants, including grill39 and is just a five-minute drive from Target. Several guests reported that the location was perfect for them, either to rest before an event or to be close to family. While some reviewers noted that the hotel itself needs an upgrade, the convenient location has made it a popular choice for many visitors.
Breakfast
Guests at the DoubleTree by Hilton Dearborn had mixed experiences when it came to breakfast. Some were happy with the morning spread, saying that it was good and that the box breakfast provided was nice. However, others were disappointed to find out that the breakfast wasn't included in their reservation or that it wasn't available at all. A few guests even discovered remnants of food under the bed upon arrival. Despite these occasional mishaps, many guests raved about the famous warm cookies served at the hotel.
Rooms
If you're looking for a comfortable and spacious room, DoubleTree by Hilton Dearborn might be just the place for you. Multiple guests praise the comfortable beds and sofas and the clean and well-designed bathrooms. Some were also pleased with the unexpected bonus of a mini fridge in the room. However, a few guests encountered issues with cleanliness and maintenance, including dirty sheets, broken toilet handles and a lack of proper room cleaning. Despite some minor issues, most guests had a pleasant and cozy stay, free from disturbances and noise.
Beds
If you're looking for a comfortable and spacious room for your stay in Dearborn, you're in luck. The beds and sofas in the rooms at DoubleTree by Hilton are well-cushioned and great for sinking into after a long day of exploring the city. Reviews rave about the comfortable beds with many guests saying they had a great night's sleep on a soft, cozy bed. The size of the rooms also come in at a high score with plenty of space for all your belongings. While there were a couple of reports of old, dirty beds and linens that weren't washed properly, overall, the majority of guests found their beds to be clean and of good quality. So, whether you're here for business or pleasure, you can rest easy knowing you'll have a comfortable bed to rest on at the end of the day.
Cleanliness
DoubleTree by Hilton Dearborn is a mixed bag when it comes to cleanliness, according to guest reviews. Some guests loved how clean the rooms and lobby were, along with the friendly and polite staff. Other guests were disappointed with the cleanliness, citing dirty sheets, stained beddings and hair in the tub. Some also encountered bugs and unpleasant smells throughout the hotel, including weed smoke and garbage odor in the hallways. However, a few guests found the hotel very clean and comfortable with the exception of a few maintenance and housekeeping issues, such as slow drains and uncleaned bathrooms.
Staff
The staff at the DoubleTree by Hilton Dearborn hotel have been described as friendly, polite and accommodating in their confirmed guest reviews. Despite a few negative experiences with certain staff members, guests generally felt that the staff were helpful and kind. The manager was particularly praised for going above and beyond to accommodate guests, even during a sold-out hotel. Guests appreciated the staff's efforts to keep things clean and safe during the pandemic. Although some guests experienced rude or unprofessional behavior, most guests had positive interactions with the staff and felt well taken care of during their stay.
Pool
The DoubleTree by Hilton Dearborn offers a swimming pool and jacuzzi that are both open to guests. The pool is available until 10 pm for an enjoyable swim. While some guests had negative experiences, such as an overflow of people in the pool area and multiple teenage parties creating noise in the hotel, other guests were pleased with their time in the pool. For some, the pool was visibly dirty and needed maintenance, but for others the pool and hot tub were clean and enjoyable. Overall, the pool area may have some room for improvement, but it is available for those looking to take a swim during their stay.
4 Star
DoubleTree by Hilton Dearborn is a hotel that provides guests with a pleasant and comfortable experience. Despite a few negative comments, the majority of guests had a very good time during their stay. The hotel's facilities and services received high praise with some describing them as superb. While some guests found the hotel to be just passable, most found it to be of a higher standard than its supposed 3-star rating. Overall, although there were some issues, most guests would recommend this hotel to others.
Yes, DoubleTree by Hilton Dearborn has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool.
No, a spa isn't available at DoubleTree by Hilton Dearborn.
No, DoubleTree by Hilton Dearborn doesn't allow dogs.
Yes, parking facilities are available at DoubleTree by Hilton Dearborn.