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Rowhill Grange Hotel & Utopia Spa

Dartford , Top Dartford Road, Wilmington (Show on Map)

7.9

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsRowhill Grange Hotel & Utopia Spa is a lovely secluded hotel with stunning natural views that guests truly love. The breakfast experience receives mixed reviews with some describing it as very nice while others criticize the lack of a buffet and high prices. The dinner experience is a mixed bag with some guests finding the food to be excellent while others feel it is overpriced with limited menu options. The hotel offers comfortable rooms, although some require updating and decoration with issues such as hot temperatures and cleanliness mixed. The staff receives high praise from guests for their exceptional customer service, friendliness and helpfulness. The spa facilities are excellent, although there is an extra charge and the pool is heated and next level with some complaints about the extra cost. The beds and pillows are described as very comfy and super comfortable, adding to the overall blissful experience.
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Hotel with Spa

The award-winning Rowhill Grange Hotel & Utopia Spa offers a luxurious spa experience that will transport you away from the everyday. The spa, Utopia, features nineteen treatment rooms including two couple's treatment rooms, saunas, steam rooms, whirlpools, and more. It is the perfect destination for an invigorating and refreshing break. The spa offers a range of bio-nutritional therapies from OSKIA of London and deeply aromatic treatments from Temple Spa, along with their own unique Utopia rituals. Whether you want to unwind with a massage in a private therapy room, relax in a jacuzzi or a hydrotherapy pool, or even be pampered in the hair spa, you have everything you need to take it easy. Enjoy a curated selection of body treatments, massages, facials, and nail treatments, as well as specialist microcurrent non-surgical lifts from CACI.

Boutique-style Hotel

Luxury Hotel

Hotel near Golf Courses

Historic Hotel

Hotel for Honeymoon

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Hotel with Free Wi-Fi

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Comfy King Room With free Wi-Fi, this spacious room offers contemporary decor and comfortable beds.

Luxury Super King Room Individually designed, large rooms, some with king-size bed, LCD TV and mineral water.

Junior Suite Individual, larger rooms with lounge area. Some marble bathrooms have twin basins. Separate walk-in shower.

Master Suite Master Suites are equipped with luxury amenities including a deluxe tea and coffee tray, mineral water, LCD TV, DVD Player, an iPod dock, stereo, and a safe.

Standard Double Room With free Wi-Fi, this spacious room offers contemporary decor and comfortable beds.

Traditional Suite This traditional suite is situated within the historic old house. It offers a bedroom and a separate lounge and dining area. The contemporary suite has a modern shower room with a walk-in power shower.

Comfy Double A seating area with a flat-screen TV, a desk and a private bathroom are offered in this spacious double room. The unit has 1 bed.

About Rowhill Grange Hotel & Utopia Spa

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Guest Reviews

7.9

Good

Location

Rowhill Grange Hotel & Utopia Spa is a lovely secluded hotel with stunning natural views. Though the surrounding area isn't the nicest, guests can take a short drive or bus journey to the nearby Bluewater Shopping Centre. It's a great location for business trips with a peaceful atmosphere and the beautiful grounds make it a perfect location for weddings. The hotel is tucked away in a nice, quiet spot close to London, making it a convenient and beautiful location for visitors. The scenery is beautiful and guests praise the lovely location multiple times throughout their reviews, along with the friendly staff and comfortable rooms. Overall, Rowhill Grange Hotel & Utopia Spa is in a brilliant location that guests truly love.

Breakfast

The breakfast experience at Rowhill Grange Hotel & Utopia Spa receives mixed reviews from guests. Some describe it as very nice, lovely, excellent and incredible with exceptional food and an excellent eggs florentine option. However, other reviews criticize the lack of a breakfast buffet, the overpriced a la carte menu (£16.95 for breakfast) and the disappointment of the full English breakfast with long waits to order and receive it. Some guests report issues with incorrect orders, stale rolls and items that looked and tasted overcooked. Many guests are disappointed that breakfast isn't included in the room rate, given the hotel's luxury status and high prices. The service is also said to be shockingly slow and inadequate. While some appreciate the breakfast delivered to their room, others found the app for placing breakfast orders poorly laid out and confusing.

Dinner

The dinner experience at Rowhill Grange Hotel & Utopia Spa is a mixed bag with some guests finding the food to be excellent and others feeling it is overpriced. The fine dining restaurant is reportedly incredible, but there are complaints about tiny portions, delays in service and menu shortcuts. Staff attentiveness is also a hit or miss, making some diners feel neglected. Overall, while the food does taste good, the limited menu options and high prices may be a deterrent for some guests.

Rooms

Rowhill Grange Hotel & Utopia Spa offers a range of comfortable rooms, although some require updating and decoration. Despite the size of some rooms, there were issues with hot temperatures and no temperature control, as well as dust, mould and stains in the bathrooms. Some rooms had lovely views, while others had views of rubbish on roofs. The bed comfort varied, but when clean, the rooms were spotless and beautiful. Some rooms had limited views despite being advertised as luxury. The hotel offers upgrades, including a honeymoon suite. The changing rooms were very cold and some rooms were noisy due to thin walls. Despite some issues, the beautiful grounds, spa and a few great rooms make this hotel worth considering for a comfortable and relaxing stay.

Beds

Guests of Rowhill Grange Hotel & Utopia Spa can look forward to a comfortable night's sleep in their rooms. The beds and pillows are described as very comfy and super comfortable, providing the perfect setting for a relaxing stay. The rooms themselves are also comfortable and cosy, adding to the overall blissful experience. However, it should be noted that there were a few reviews stating that their bed and duvet were not very comfortable or perhaps too comfortable, so communication with the hotel beforehand may be beneficial to ensure a more enjoyable stay. Ultimately, the majority of guests were pleased with the quality of the beds and bedding, ensuring a peaceful and restful night at Rowhill Grange Hotel & Utopia Spa.

Cleanliness

Rowhill Grange Hotel & Utopia Spa is a mixed bag when it comes to cleanliness with guests offering both high praise and significant criticism. Some guests found the hotel to be very clean with spotless rooms and a spa area that was "lovely for relaxing." Others, however, noted issues such as mould in the bathroom, crusty paintwork and even "previous shocking repairs." Some guests found the cleanliness to be only surface level with grubby chairs and cobwebs in the dining area. Base of the tables were filthy and inappropriate items were found in the bathroom bin. Some guests were pleased with how quiet and calm the hotel was overall, while others were unhappy with issues such as shower leaks and wallpaper coming away. However, for those guests who were satisfied with the cleanliness, they found the room to be modern and nice with decent bathrooms. Overall, opinions on the cleanliness of the hotel were mixed.

Staff

The staff at Rowhill Grange Hotel & Utopia Spa have received high praise from guests for their exceptional customer service, friendliness and helpfulness. The reception staff has been described as amazing and excellent with some guests singling out individuals for special mention. The spa staff and reception staff were also commended for being great and friendly. However, some guests noted that there were not enough staff to provide adequate service in some areas, such as the bar and restaurant. Despite some complaints about poor service and unprofessionalism, guests generally felt that the staff were courteous and welcoming with exceptional customer service. Overall, the staff at Rowhill Grange Hotel & Utopia Spa were a highlight for many guests, along with the clean and peaceful surroundings of the property.

Spa

The Rowhill Grange Hotel & Utopia Spa boasts a fabulous range of spa treatments and excellent spa facilities, including a beautiful pool area ideal for relaxation. However, it's worth noting that there is an extra charge to use the spa and some guests found the prices of treatments to be quite expensive. Overall, the spa was widely praised for its spacious and spotless facilities with many guests noting the therapeutic benefits of their treatments. Unfortunately, not all guests had a positive experience with the spa with some reporting cold treatment rooms and issues with the condition of certain areas. Despite this, many felt that the spa was one of the highlight amenities of the hotel, describing it as amazing, lovely and beautiful. It's worth considering whether the extra charge for the spa is worth it for your stay, but if you're looking for an exceptional spa experience, the Utopia Spa at the Rowhill Grange Hotel is definitely worth checking out.

Pool

The Rowhill Grange Hotel & Utopia Spa is a luxurious hotel with outstanding facilities, including a heated swimming pool and jacuzzi pool that are next level. However, several guests were disappointed that they had to pay an extra £20 per person to use the pool, which they found unreasonable and a rip-off. Some guests didn't like that the use of the pool and sauna wasn't included in the room price. In addition, the pools in the spa were actually quite cold and some guests noticed that the ceiling panels were coming down and tiles off the wall in the spa area. Still, many guests thought that the pool facilities were fantastic and they enjoyed using the pool and the bathroom. On the other hand, some guests paid an extra £40 for using the swimming pool for only one hour, which they found rushed. Half of the umbrellas outside on the terrace were broken. Despite these complaints, one guest noted that the pool area was good, as was the afternoon tea.

Yes, Rowhill Grange Hotel & Utopia Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Rowhill Grange Hotel & Utopia Spa.

No, Rowhill Grange Hotel & Utopia Spa doesn't allow dogs.

Yes, parking facilities are available at Rowhill Grange Hotel & Utopia Spa.

Yes, Rowhill Grange Hotel & Utopia Spa has a gym.

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