Cricklade House Hotel, Sure Hotel Collection by Best Western

Cricklade , , Common Hill (Show on Map)


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Summary of reviewsCricklade House Hotel, Sure Hotel Collection by Best Western is a beautiful and picturesque hotel with a great location for exploring nearby attractions. However, the breakfast and dinner received mixed reviews with some guests finding them to be overpriced and basic. The rooms were also a mixed bag with some guests finding them spacious and clean while others found them outdated and in need of renovation. The cleanliness of the hotel also received mixed reviews. On the positive side, the staff were consistently praised for their friendliness and helpfulness. The spa facilities were excellent, although some guests encountered issues with cleanliness and maintenance. The pool also received mixed reviews. The hotel is family-friendly, but noisy children may disturb the peace. The golf course was not up to standard, but the hotel could still be a good option for a couples' retreat. The beds also received mixed reviews with some guests finding them comfortable while others found them uncomfortable. Business travelers may encounter issues with customer service and staffing.
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Hotel with Spa
Nestled in the heart of the countryside, the Fritillary Spa at Cricklade House Hotel, Sure Hotel Collection by Best Western, offers a serene escape from the hustle and bustle of everyday life. Named after the rare and delicate fritillary flower that blooms in the area, this spa provides a unique and rejuvenating experience. Guests are invited to lounge in the luxe beauty suite and take a dip in the indoor heated pool. Recharge with a session in the steam room or the sauna. The spa offers five treatment suites, both single and double, with a wide range of options to choose from. The spa's focus on wellbeing is evident in its treatments, which are designed to soothe the mind and body. Trained therapists use products, known for their commitment to quality and environmental responsibility. Options range from facial, hand and foot treatments to indulgent body rituals.

Hotel near Golf Courses

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Heated Pool    Indoor Pool  


Business Hotel

Accessible Hotel

Hotel with Gym

Hotel with Tennis Courts

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types
Standard Single Room Featuring free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room features a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor and a flat-screen TV. The unit has 1 bed.

Superior Double Room Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor, as well as a flat-screen TV. The unit has 1 bed.

Double Room in Courtyard Area Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a tea and coffee maker, a wardrobe, a safe deposit box, a flat-screen TV, as well as an inner courtyard view. The unit offers 1 bed.

Standard Double Room Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor, as well as a flat-screen TV. The unit offers 1 bed.

Twin Room in Courtyard Area Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box as well as an inner courtyard view. The unit has 2 beds.

Superior Double Room in Courtyard Area Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features a tea and coffee maker, a wardrobe, a safe deposit box, a flat-screen TV, as well as an inner courtyard view. The unit has 1 bed.

Superior Double Suite Offering free toiletries and bathrobes, this suite includes a private bathroom with a shower and a hairdryer. The suite offers a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor and a flat-screen TV.

Superior Double Room with View Featuring free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a hairdryer and slippers. The twin/double room features a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor, as well as a flat-screen TV. The unit has 1 bed.

Family Room in Courtyard Area Featuring free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The family room features a flat-screen TV, a tea and coffee maker, a wardrobe, a safe deposit box as well as an inner courtyard view. The unit has 3 beds.

Deluxe Double Room with Sofa Bed and Balcony - Non-Smoking Offering free toiletries and bathrobes, this family room includes a private bathroom with a shower, a hairdryer and slippers. This family room has a tea and coffee maker, a wardrobe, a flat-screen TV and a terrace. The unit has 2 beds.

Standard Double Room with Kitchenette - Courtyard/Non-Smoking The double room's kitchenette, which has a tea and coffee maker, is available for cooking and storing food. The unit has 1 bed.

Superior Double Room - Main Building/Non-Smoking The double room offers a tea and coffee maker. The unit offers 1 bed.

About Cricklade House Hotel, Sure Hotel Collection by Best Western
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Guest Reviews
7.3
Good
Location
Cricklade House Hotel, Sure Hotel Collection by Best Western's location is highly praised by guests with many describing it as beautiful, picturesque and heavenly. The hotel's lovely grounds offer peaceful and comfortable surroundings with stunning views over the countryside that can be enjoyed from the conservatory and bar area. The hotel's location and parking are excellent, making it a great base for exploring the many lovely places nearby, such as Cotswold water park and Avebury Stone circles. Whether you're looking for a quiet location in a charming village, or an amazing setup and scenery, Cricklade House Hotel's location has something for everyone.

Breakfast
Reviews of the breakfast at Cricklade House Hotel, Sure Hotel Collection by Best Western, were mixed. Some guests found the cooked breakfast portions to be on the small side and wished that more options were available. Others complained about cold or overcooked food or that items like fruit and yogurt were not replenished. However, some guests raved about the excellent food and presentation. There were also comments about the price of the breakfast, which some thought was overpriced. Breakfast service could be slow and limited with some guests shocked to find that food wasn't served between certain hours. While some appreciated the continental breakfast, others were disappointed by the lack of cooked options or poor selection. Overall, while some guests enjoyed the breakfast, others felt it was basic or needs an upgrade.

Dinner
The dinner at Cricklade House Hotel, Sure Hotel Collection by Best Western had mixed reviews according to guest feedback. The Valentine's night meal received positive feedback, but some guests were disappointed with the selection of the main course on the evening menu. The food was generally considered average or tasty with generous portions. Homemade pizzas were particularly enjoyable. However, some guests found the meals to be expensive and not good value for money. The vegetarian option was particularly underwhelming. The Restaurent & Bar had mixed feedback with some guests enjoying excellent dinners while others found the food poor or mediocre. The fish and chips were pricey at £19 and one guest complained that their batter was completely inedible. A few guests were charged twice for their meals and some found the included service charge to be too high. Overall, while some guests enjoyed the food, others were disappointed and opted to eat out instead.

Rooms
The rooms at Cricklade House Hotel, Sure Hotel Collection by Best Western received mixed reviews from guests. While some found them to be spacious, clean and well-appointed, others described them as tired and dated with musty smells and uncomfortable beds. The furniture was often mentioned as being in poor condition with peeling plaster, scratches and stains. Many guests called for updates and renovations, including adding memory foam beds and modern bathroom facilities. Some annex rooms were described as requiring maintenance and were generally not recommended. The decor was often criticized for being outdated, gloomy or not tasteful. Additionally, some guests reported cleanliness issues such as dust, cobwebs and uncleaned items. Despite these shortcomings, some guests had positive experiences, mentioning delightful, great or lovely rooms. Overall, the hotel's room standard and finish were considered to be basic and not worth the value by some guests.

Beds
Guests have had mixed experiences with the beds at Cricklade House Hotel, Sure Hotel Collection by Best Western. While some guests found the beds to be very comfortable, others found them to be uncomfortable and even compared them to sleeping on a park bench. Some guests suggested upgrading the beds to memory foam or adding mini-bars, while others thought the beds were too soft or very firm. Unfortunately, a few guests also reported broken beds or uncomfortable springs with some even saying the beds were on wheels or creaking. On a positive note, some guests found the hotel to be otherwise very comfortable. However, some guests thought the beds were a bit small for tall people and a few even requested twin beds instead of doubles. One guest even reported that the sheets had marks on them. Overall, it seems that guests have had mixed experiences with the beds at this hotel.

Cleanliness
Guests of the Cricklade House Hotel, Sure Hotel Collection by Best Western had mixed experiences with the cleanliness of the hotel. Some found the hotel to be nice and clean with everything very clean and the facilities and accommodation kept tidy. On the other hand, some guests had negative experiences with outdated and filthy rooms that needed refurbishment, moldy and musty smells and stained carpets and wallpaper. There were also reports of finger prints on doors, cobwebs and dirty windows. The changing rooms and pool were generally described as clean and modern, although one guest did report things floating in the pool. The bathroom cleanliness varied with some guests reporting they were not very clean with cracks, flakey paint and broken or non-functioning features. The rest of the hotel's facilities, including the spa and restaurant, were generally kept clean and tidy.

Staff
Guests of Cricklade House Hotel, Sure Hotel Collection by Best Western consistently reported excellent experiences with the staff. From reception to restaurant, guests encountered polite, friendly and professional staff who were always willing to lend a helping hand. Many guests singled out specific staff members for their exceptional service, including Liam at reception and Charlotte in general. However, there were a few negative comments regarding poorly trained staff or specific staff members who were rude or unhelpful. Overall, guests praised the staff for their friendliness, helpfulness and faultless service.

Spa
The Cricklade House Hotel, Sure Hotel Collection by Best Western boasts excellent spa facilities that guests rave about. Although some guests were disappointed that spa treatments could not be booked, they enjoyed using the pool, sauna and steam room. The spa facilities received overall positive comments with some mentioning that they were lovely, well-kept and very clean. Others were pleased with the new and clean pool and nice fluffy towels. However, some guests noted that the spa needed a clean and a few encountered issues such as a closed pool or no running water in the spa showers/sinks. Despite some hiccups, the spa provided a perfect place for guests to relax and unwind during their stay.

Pool
The pool at Cricklade House Hotel, Sure Hotel Collection by Best Western receives mixed reviews with some guests praising it as "very good" and "great!" while others report issues with cleanliness and maintenance. Despite these issues, many guests enjoyed the swimming and spa areas and appreciated the heated indoor pool. The hotel's grounds also offer fantastic views and a relaxing environment. Overall, the pool is considered a nice added bonus to an enjoyable stay at the hotel.

Family
Looking for a family-friendly hotel for your next little break? Look no further than Cricklade House Hotel, Sure Hotel Collection by Best Western. This hotel is very accommodating for children with a lovely big family room and something for everyone to enjoy. Kids will love the swimming pool too! It's a perfect choice for a family group or couple retreat and it's located in a good area for attending family events like weddings. However, noisy kids might disturb your peace, so it's best to prepare for that. Also, be sure to check the prices for children and the comfort level of the baby cot, as some guests have noted that the baby mattress was not up to standard. Overall, our stay was lovely and relaxing with great value for money.

Golf
If you're a golf enthusiast looking for a relaxing weekend getaway, Cricklade House Hotel, Sure Hotel Collection by Best Western, may not be the best place for you. While the hotel boasts a pleasant location, the golf course it offers is not up to a great standard. Several guests have reported the poor condition of the course with unkempt greens that are bumpy and covered in moss. Some even went so far as to call the course a "joke." However, if you don't mind the less-than-perfect greens, the hotel could still be a good option for a couples' retreat. Guests have reported good stays and appreciated the hotel's spa as well. Just don't expect a world-class golf experience.

Business
Cricklade House Hotel, Sure Hotel Collection by Best Western is described as a quiet location with plenty of parking, making it a good choice for business travelers. However, guests have reported issues with customer service with some even suggesting that the hotel is not worth its 4-star rating. Reviews mention a lack of availability for spa treatments and a bar menu only available at lunchtime. Guests have also had to pre-order food and have experienced issues with a cashless establishment. The hotel has also had problems with staffing, resulting in a lack of full breakfast facilities and no option of a cooked breakfast. Some guests were also charged a £25 retention fee upon arrival, which they found insulting as it was not mentioned prior to booking. Due to expensive restaurant prices, guests tend to eat elsewhere.


Yes, Cricklade House Hotel, Sure Hotel Collection by Best Western has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Cricklade House Hotel, Sure Hotel Collection by Best Western.

No, Cricklade House Hotel, Sure Hotel Collection by Best Western doesn't allow dogs.

No, parking facilities aren't available at Cricklade House Hotel, Sure Hotel Collection by Best Western.

Yes, Cricklade House Hotel, Sure Hotel Collection by Best Western has a gym.
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