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Bushtown Hotel & Spa

Coleraine , 283 Drumcroon Road (Show on Map)

8.1

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsBushtown Hotel & Spa is a comfortable and relaxing hotel located in a beautiful rural area that's perfect for exploring Northern Ireland's top destinations. Guests rave about the quality and variety of breakfast with the Sunday carvery being a standout. The staff is friendly and accommodating, adding to the lovely overall experience. While the dinner received mixed reviews, the food quality generally ranged from gorgeous to disappointing. The rooms may be hit-or-miss with some guests finding them comfortable and clean with nice decor while others found them outdated and in need of refurbishment. Guests generally find the hotel to be clean and comfortable, despite some issues with cleanliness. The staff is helpful and welcoming, although a few complaints were made about unfriendly or unhelpful staff members. The spa and leisure facilities are well-maintained and relaxing, but the limited booking times are inconvenient for some guests. Families with children will appreciate the small kids' pool and free upgrade to a family room. The beds were found to be comfortable overall, although there were some issues with thin mattresses and hard pillows. While Bushtown Hotel & Spa is a decent hotel for its three-star rating, some guests were disappointed with its basic and outdated furnishings during peak wedding season when the guest areas are often overcrowded. Finally, the hotel provides accessible accommodations for disabled guests, although some details, such as the lack of grab rails around the toilet and elevators, should be addressed.
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Hotel with Spa

The Bushtown Hotel & Spa is a luxurious wellness destination located in the north coast triangle area. The spa features a thermal pool, steam room, jacuzzi, and four treatment rooms, all designed to provide a relaxing and rejuvenating experience. The talented therapists offer a variety of services, including facial treatments, body treatments, and massage treatments. Whether you're looking to unwind after a long day or simply pamper yourself, this incredible spa has something for everyone.

Hotel near Golf Courses

Hotel for Honeymoon

Family Friendly Hotel

Hotel with Swimming Pool

Indoor Pool

Accessible Hotel

3-Star Hotel

Hotel with Indoor Pool

Room Types

Double Room Each en suite room comes with a TV and free Wi-Fi.

Family Room (2 Adults + 2 Children) Each en suite room comes with a TV and free Wi-Fi.

Twin Room Each en suite room comes with a TV and free Wi-Fi.

Single Room Each en suite room comes with a TV and free Wi-Fi.

Deluxe Double Room Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides a wardrobe, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV. The unit offers 1 bed.

About Bushtown Hotel & Spa

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Guest Reviews

8.1

Very Good

Location

If you're looking for a location that's perfect for exploring Northern Ireland, look no further than Bushtown Hotel & Spa. The hotel's rural location provides beautiful mature surroundings and is only a few miles out of town, allowing for a pleasant experience by car. You'll be within 30 minutes of so many gorgeous locations, including castles and the Dark Hedges. Plus, all the major tourist attractions are within a short driving range. The hotel is great for exploring the area and guests loved how the location was central to their needs and easily found with SatNav. If you're interested in visiting the North Coast, it's only a 10-minute drive away. While the entrance to the hotel carpark and from the road was not lit, the location itself was great and ideal for visiting family and the local attractions include Giants Causeway, Rope Bridge and more. Plus, the hotel's location is perfect for catching a train from Coleraine to Belfast, Derry and Portrush. Whether you're looking to relax in the hotel's beautiful surroundings or explore Northern Ireland's top destinations, Bushtown Hotel & Spa provides an excellent location that any traveler will appreciate.

Breakfast

The breakfast at Bushtown Hotel & Spa is a standout feature with guests raving about the food quality and variety. Whether you opt for the self-service option or order breakfast to your room, you won't be disappointed. Hot plates keep your food warm and there's a wide selection of both continental and cooked options to choose from. Try the waffles with fruit and bacon for something special. Guests also praise the food in the restaurant with the Sunday carvery being a standout. The staff are friendly and accommodating, making for a lovely overall experience. The hotel is comfortable and well-appointed with plenty of facilities to enjoy during your stay. A few guests note some issues with breakfast not arriving or occasional disappointments with certain dishes, but overall, the breakfast at Bushtown Hotel & Spa is a great way to start your day.

Dinner

The dinner at Bushtown Hotel & Spa has received mixed reviews from guests. Some were absolutely delighted with the food with one guest describing it as "amazing." The steak in particular received high praise, being described as chargrilled and delicious. Others, however, had a less positive experience with one guest even describing the food as "shocking bad." Some guests felt that the quality of the food was hit-or-miss with some dishes being "gorgeous" while others were "disappointing." A common complaint was the presence of greasy and overcooked food with some guests likening it to "bad pub grub." Despite this, the majority of guests were satisfied with the restaurant's selection and the efficiency of its staff. The breakfast also received praise for being delicious. Overall, while the reviews were somewhat mixed, the hotel's friendly staff and lovely accommodations made for a pleasant stay.

Rooms

The Bushtown Hotel & Spa may be an affordable option for travelers, although opinions on the rooms may vary. Some found the rooms comfortable and clean with nice decor and spacious layouts. Others, however, noted that the furniture and decor were outdated and some rooms were in need of refurbishment. Some guests also experienced issues with outdated or faulty amenities, such as hard beds, noisy extractor fans and a lack of accessible plugs. Additionally, certain rooms were reported to feel damp or too cold. However, the hotel still had its redeeming qualities with some guests praising the bathrooms as lush and spacious and others appreciating the ample storage space in the rooms.

Beds

Guests of Bushtown Hotel & Spa have generally found the beds in their rooms to be comfortable with phrases such as "comfy," "supercómoda," and "very comfortable" appearing frequently in reviews. While some guests found the beds to be a bit too firm or uncomfortable, the majority reported getting a good night's sleep. There were a few reports of thin mattresses that offered little support, but these were in the minority. One guest noted that the lack of towels in the room was an issue, while another commented on the hard pillows. Overall, most guests found the beds to be a strong point of their stay at Bushtown Hotel & Spa.

Cleanliness

According to guest reviews of Bushtown Hotel & Spa, the hotel is generally very clean and relaxing. The spa area in particular is described as clean and relaxing. Some guests describe the hotel as spotless and excellent with clean and comfortable rooms. The decor is also praised for being really nice. However, a few guests note issues with cleanliness, such as a rubbish bin that had not been emptied, dusty changing areas and poor hygiene in some places like empty sanatising liquid dispensers. Overall, while some areas may be outdated or not very clean, guests generally find Bushtown Hotel & Spa to be a clean and comfortable choice for a relaxing stay.

Staff

The staff at Bushtown Hotel & Spa truly make the guests' stay an enjoyable one with many praising their exceptional friendliness and helpfulness. Guests appreciate the warm and welcoming atmosphere with all staff members - from reception to dining to cleaning - being polite, cheerful and always willing to go above and beyond. While some reviews note a few unfriendly or unhelpful staff members, these experiences are the exception rather than the rule. The hotel's location and amenities, including music on every night and evening entertainment, add to the overall positive experience. Guests also rave about the good food and excellent breakfast, often served by the lovely and attentive waiting staff. While there are a few complaints about uncomfortable rooms and rude waiters, many guests feel that the lovely staff members help to make up for any shortcomings. Overall, Bushtown Hotel & Spa is a lovely, comfortable hotel staffed by a team of friendly and helpful individuals.

Spa

The Bushtown Hotel & Spa offers guests a beautiful, clean and relaxing spa area with pleasant staff, excellent pool and sauna and great spa facilities. However, some guests were disappointed with the short and restricted opening hours, making it difficult to secure an appointment or fully enjoy the facilities. Others would have liked to have seen more space and options available, while some expressed that the massages were amazing. The leisure facilities, including the pool and jacuzzi, were ideal for unwinding, but locker availability and the limited time frame for spa use were issues for some. Overall, the spa is a lovely touch for guests and an excellent addition to the hotel.

Pool

Guests at the Bushtown Hotel & Spa have mixed reviews about the pool. Some loved it, praising the warmth and amenities like the steam room and jacuzzi. However, others found it cold and the limited booking times inconvenient. Despite this, guests agree that the breakfast is amazing and the spa and leisure facilities like the pool area are clean and well-maintained. Families with children will appreciate the small kids' pool, but it can become crowded during peak times. All in all, the pool is a great place to relax before a good meal and a restful night's sleep.

Family

Bushtown Hotel & Spa is a wonderful retreat for families looking for a break. Guests rave about the excellent hotel staff and facilities with a great selection of food for both adults and children. The location is perfectly situated for visiting family and the hotel offers a free upgrade to a family room. The swimming pool is a hit with the kids, although some guests were disappointed that they had to pay for ice cream that was advertised as free on the kids menu. Despite some noise and chaos from other families with small children, guests were pleased with their spacious rooms. However, some found their family rooms to be dark and dated. All in all, Bushtown Hotel & Spa is a lovely choice for a family getaway with plenty to keep kids entertained.

3 Star

Bushtown Hotel & Spa is a decent hotel with good facilities for a three-star rating. While mostly lovely, some guests were disappointed with basic and outdated furnishings. Despite being a nice hotel, the experience may be affected during peak wedding season when the guest areas, particularly the foyer, are constantly commandeered, resulting in long queues at the small bar. The food could be better with many plates going unfinished and the carvery was too overwhelming. Despite these shortcomings, it is a nice hotel that would suit its star rating.

Accessible

Bushtown Hotel & Spa is an accessible stay for those with disabilities, but certain details should not be overlooked. While accessibility was deemed easy overall, there were several complaints about specific accommodations. The disabled room lacked a handle to assist at the toilet and grab rails around the toilet were missing as well. Additionally, there were no elevators, making it essential for disabled guests to request a ground floor room. Despite these concerns, the hotel staff were described as helpful and available. Its location was seen as particularly advantageous, being situated in a quiet area with plenty of parking spaces and easy access from the main road. The rooms were found to be good value, but in some cases not without drawbacks such as late check-ins and no available space for a hairdryer.

Yes, Bushtown Hotel & Spa has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at Bushtown Hotel & Spa.

No, Bushtown Hotel & Spa doesn't allow dogs.

No, parking facilities aren't available at Bushtown Hotel & Spa.

No, Bushtown Hotel & Spa doesn't have a gym.

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