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Sofitel Chicago Magnificent Mile

Chicago , 20 East Chestnut Street (Show on Map)

8.9

Excellent

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1 room2 guests 1 room, 2 guests

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Info A five-star luxury hotel located in the heart of the Gold Coast Historic District, just steps from the exclusive shopping of the Magnificent Mile, the nightlife of Rush Street and a delightful array of downtown Chicago’s world-famous galleries and museums.

Summary of reviewsThe Sofitel Chicago Magnificent Mile is a highly recommended hotel for visitors to Chicago with its great location being a top positive aspect. The hotel is located in the heart of the city and provides easy access to a multitude of shopping, dining and entertainment options. The rooms are modern, spacious and clean with stunning city views, plush beds and excellent amenities. The staff is exceptional, friendly and professional, providing immaculate service that leaves guests feeling appreciated. While breakfast and dinner received mixed reviews, the lunch restaurant was consistently praised. The hotel is known for its extreme cleanliness and parking convenience is available at a cost that some guests may find to be steep. A majority of guests felt that the hotel exceeded their expectations and provided an exceptional five-star luxury experience, although some felt that the hotel could improve on some basic attention to detail for the price.
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Categories

Luxury Hotel

From the avant-garde exterior to the fully renovated rooms and suites, the hotel exceeds expectations when it comes to a luxurious, modern stay.

Hotel for Honeymoon

The hotel features a package including luxurious accommodation, two bottle of champagne, special gifts, romantic dinners and more, making it ideal for the most unique and romantic honeymoon getaway.

Family Friendly Hotel

Family amenities include cribs in the guestrooms; 3 children up to 11 years old stay free when using existing bedding.

Dog Friendly Hotel

The Sofitel Chicago Magnificent Mile hotel allows two pets in one room. Pet weight limit is 31 lbs/ 14 kg. Cats are not permitted.

Hotel near Nightlife Spots

The hotel is a few steps from the nightlife of Rush Street.

Business Hotel

A 24-hour business center is available.

Accessible Hotel

Accessible path of travel and bathroom, roll-in shower, in-room accessibility, accessibility equipment for the deaf and Braille or raised signage.

Hotel with Gym

The onsite 24-hour fitness center offers treadmills, free weights, stationary bicycles and weight-training machines.

Skyscraper Hotel

This luxurious hotel is housed in a skyscraper reaching up to 105.8 m / 347 ft. It has 33 floors and offers 415 guestrooms and 63 suites, allowing guests to combine a luxurious stay with magnificent views over Chicago.

Hotel with EV Charging Stations

Hotel Taking Steps Towards Sustainability

Romantic Hotel

Hotel with Parking

EV charging stations

5-Star Hotel

Room Types

Luxury King Room Located on floors 22-32, this room offers the hotel's best views of the iconic city skyline. Please note that the room rate is based on 2 guests. Maximum occupancy is 2 guests (see Hotel Policies).

Superior King Room Located on floors 11-21, this room includes a 55-inch flat-screen LCD TV, a high-tech audio music system and a work desk with an ergonomic chair. Please note that the room rate is based on 2 guests. Maximum occupancy is 2 guests (see Hotel Policies).

King Room This room includes a 55-inch flat-screen LCD TV, a high-tech audio music system and a work desk with an ergonomic chair.

Prestige King Suite Featuring a private living room with a sofa bed and a 55-inch flat-screen LCD TV, this spacious suite includes a large marble bathroom with upscale Hermes bath amenities and a Nespresso coffee maker.

Junior Suite This suite offers a separate seating area with a sofa bed and a large marble bathroom with upscale Hermes bath amenities.

Superior Double Room with Two Double Beds Located on floors 11-21, this room includes a 55-inch flat-screen LCD TV, a high-tech audio music system and a work desk with an ergonomic chair.

Superior Double Room with Two Double Beds and Accessible Tub Providing free toiletries and bathrobes, this quadruple room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned quadruple room provides a flat-screen TV with cable channels, soundproof walls, a coffee machine, a wardrobe as well as city views. The unit offers 2 beds.

Luxury King Room with Accessible Tub and View Featuring free toiletries and bathrobes, this triple room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned triple room features a flat-screen TV with cable channels, soundproof walls, a coffee machine, a wardrobe as well as city views. The unit has 1 bed.

Superior King Room with Accessible Tub Featuring free toiletries and bathrobes, this triple room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned triple room features a flat-screen TV with cable channels, soundproof walls, a coffee machine, a wardrobe as well as city views. The unit has 1 bed.

Classic King Room with Accessible Tub Providing free toiletries and bathrobes, this triple room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned triple room provides a flat-screen TV with cable channels, soundproof walls, a coffee machine, a wardrobe as well as city views. The unit offers 1 bed.

Signature King Suite with Sofa Bed This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a coffee machine, a seating area as well as city views. The unit offers 2 beds.

Junior King Suite with Sofa Bed and Accessible Tub The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a bath. This wheelchair accessible suite features soundproof walls, a seating area with a flat-screen TV and a toilet with grab rails. The unit has 2 beds.

Junior King Suite with Sofa Bed, Accessible Tub and Roll-In Shower The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a bath. This wheelchair accessible suite has soundproof walls, a seating area with a flat-screen TV and a roll-in shower. The unit offers 2 beds.

Corner King Suite with Sofa Bed, Accessible Tub and Shower This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a coffee machine, a seating area as well as city views. The unit offers 2 beds.

King Corner Suite with Sofabed and Living Room This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a coffee machine, a seating area as well as city views. The unit has 2 beds.

Presidential King Suite with One King Bed and One Sofa Bed - Corner Suite This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a coffee machine, a seating area as well as city views. The unit offers 1 bed.

About Sofitel Chicago Magnificent MileSofitel Chicago Magnificent Mile offers a luxurious, one-of-a-kind hotel experience that embodies the French art de vivre while drawing inspiration from local culture and traditions. Located in the heart of the Gold Coast Historic District, this Magnificent Mile hotel boasts a central location that provides a dynamic starting point for exploring the vibrant attractions, outstanding restaurants and prestigious corporations that the Windy City has to offer.

The hotel features accessible guest rooms, with five elevators requiring room keys to access floors above the first through the third. The 20th floor houses innovative PURE Wellness Rooms, designed for guests with allergies, asthma or those who require a hypoallergenic environment. PURE rooms offer optimal wellness with air purification systems that continuously filter the air, surfaces treated to eliminate bacterial growth, and feather-free bedding with mold-proof, spore-proof and hypoallergenic mattress casings.

Sofitel Chicago Magnificent Mile has hosted thousands of successful meetings and events over the years, and is excited to continue welcoming guests in the future, in a comfortable and secure environment for guests to enjoy their stay in the heart of Chicago.

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Guest Reviews

8.9

Excellent

Location

The Sofitel Chicago Magnificent Mile is a wonderful choice for visitors to Chicago with guests raving about its great location. The hotel is conveniently located near to Michigan Avenue, providing easy access to a multitude of shopping options. With many restaurants and shops within walking distance, guests couldn't have asked for a better location. The hotel is situated in the heart of the city and provides easy access to the Waterfront. Guests loved the hotel’s central location, being surrounded by businesses and restaurants and the hyper center. The city views from the hotel are amazing and rooms are spacious, comfortable and clean. There is also ample parking available. The location was perfect for tourists with many lounge options and dining spots nearby. Whether you're visiting for business or pleasure, the Sofitel Chicago Magnificent Mile is the perfect location for your trip to the Windy City.

Breakfast

When it comes to breakfast at the Sofitel Chicago Magnificent Mile, guests have mixed reviews. Some rave about the "delish" offerings at the hotel restaurant and the "excellent breakfast," while others were disappointed with the limited choices in the café or the fact that there was no room service menu in the room. Slow service at breakfast was also a common negative mention. Many guests loved the coffee in the lobby and the croissants, but others warn to "not take the breakfast" as it was not worth the extra cost. Some wished that breakfast was included in the room rate or that there were more breakfast options. Overall, if breakfast is important to you, it may be worth exploring other options in the area.

Dinner

Sofitel Chicago Magnificent Mile offers a mixed bag of dining experiences according to guest reviews. While some enjoyed the lovely atmosphere and great food in the downtown location, others found the restaurant to be super expensive with a lackluster menu. The bar area also received mixed reviews with some finding the food to be overpriced, while others thought the drinks and food were very good. The hotel unfortunately does not offer any other dining options, which disappointed some guests who were looking for other choices.Overall, the lunch restaurant was praised as being very good, while the cafe and room service were considered to be on the expensive side.

Rooms

If you're looking for a luxurious stay in Chicago, Sofitel Chicago Magnificent Mile should definitely be on your list. The rooms are modern, clean and well-designed with plush beds that promise a good night's sleep. The views from many of the rooms are absolutely stunning, making it worth asking for a higher floor. Guests also rave about the spaciousness and quietness of the rooms, making them perfect for families or couples looking for some relaxation. The hotel's location is unbeatable with many attractions within walking distance, plus the staff is amazing and personable. Some guests do complain about small rooms and cleanliness issues, but those seem to be isolated incidents. Overall, the rooms are chic and clean with excellent amenities and comfortable beds, making it the perfect place to relax after a day exploring the city.

Beds

The beds at Sofitel Chicago Magnificent Mile are a mixed bag with guests reporting a range of experiences. Some found their mattresses to have a significant divot, while others found the beds too soft or small in double rooms. However, many guests raved about the super comfortable and even "great" beds with some noting a particularly good night's sleep. Location and bed were high points for some, though others reported discomfort and even not-so-great pillows. Overall, the rooms were described as comfortable and relaxing with the beds earning praise from many guests (with the exception of a few who found them too soft).

Cleanliness

Guest reviews of the Sofitel Chicago Magnificent Mile all agree on one thing: the hotel is extremely clean. Visitors rave about the immaculate rooms that are kept tidy and sparkling by the housekeeping staff. The property itself is also said to be well-kept and presentable with guests praising its chic and convenient location. The cleanliness is a direct result of the daily staff cleaning, which ensures that everything is pristine and ready for guests. Though there were a few isolated incidents of dirty carpets or accumulation of dirt, overall the hotel is known for its cleanliness and ease of access. Visitors can rest assured that they will be staying in a clean and comfortable environment with helpful and friendly staff.

Staff

Sofitel Chicago Magnificent Mile boasts an exceptional staff that consistently goes above and beyond for their guests. Reviews repeatedly praise the friendly, helpful and polite staff who are approachable and customer-focused. The hotel personnel are professional and knowledgeable, providing immaculate service that leaves guests feeling welcomed and appreciated. From the concierge to valet service, staff are always smiling, accommodating and able to put in the extra effort to make your stay enjoyable. However, there are a few isolated incidents of unfriendly front desk staff, poor valet service and bartenders who appear moody. Nevertheless, the majority of guests have positive experiences with the staff, who are quick, courteous and exceptional, delivering prompt and courteous service throughout the hotel.

Parking

Guests of the Sofitel Chicago Magnificent Mile have mixed feelings about the parking situation at the hotel. While the valet parking option is convenient, some guests find it too expensive at $76 per night. Others mention that the garage is not attached to the hotel and requires a short walk around the corner to get to the entrance. Some also note that there isn't much space for cars at the entrance unless you use valet parking. A few guests were disappointed that there is no direct access to parking and that valet is the only option. One reviewer mentioned that self-parking is available, but it costs $20 less than valet. Despite the convenience, some reviewers felt that the price for valet parking was a bit steep. Overall, the location and parking were important factors to guests when staying at the Sofitel Chicago Magnificent Mile.

5 Star

Based on guest reviews, the Sofitel Chicago Magnificent Mile is a five-star hotel that offers exceptional facilities and services. Many guests were impressed with the great time they had during their stay and expressed their desire to return. They found everything to be perfect, from the service to the wonderful view. The hotel's location, installation and comfort were also praised by guests. The majority of guests rated the hotel exceptional with many describing it as "mind-blowing" and the "best experience by far". Some guests, however, felt the hotel did not deserve a five-star rating and were disappointed that it did not provide simple things they expected. Despite this, the staff and facilities were still rated as top tier, making it a great location for first-time visitors to Chicago who want a genuine five-star experience.

Luxury

The Sofitel Chicago Magnificent Mile is a nice laid out, elegant downtown Chicago hotel that provides guests with an affordable luxury experience. Guests appreciate the luxury soap collection and enjoy a genuine five-star experience. However, some guests feel that the hotel charges according to its 5-star rating and expected better attention to detail in simple things. Despite some mixed reviews, the hotel still exudes an air of luxury and elegance.

No, Sofitel Chicago Magnificent Mile doesn't have any pool.

No, a spa isn't available at Sofitel Chicago Magnificent Mile.

Yes, Sofitel Chicago Magnificent Mile welcomes dogs.

Yes, parking facilities are available at Sofitel Chicago Magnificent Mile.

Yes, Sofitel Chicago Magnificent Mile has a gym.

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