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21c Museum Hotel Chicago

Chicago , 55 East Ontario Street (Show on Map)

8.3

Very Good

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1 room2 guests 1 room, 2 guests

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Info Α luxury hotel on the world-famous Magnificent Mile, redefining the boutique hotel experience in downtown Chicago.

Summary of reviewsThe 21c Museum Hotel Chicago offers a great location in downtown and is convenient to explore nearby restaurants and attractions with affordable self-park garages just a walk away. The valet service was appreciated by some guests, while others found it expensive with additional fees. Despite a few negative experiences with parking, the hotel's location and amenities make for a pleasant stay. It is recommended to research parking options beforehand for a better deal.
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Categories

Luxury Hotel

Eco-friendly luxury: all guestrooms are elegantly decorated in earthy tones with stylish touches.

Hotel with Spa

Spa services are available in the relaxing spa area and also in the comfort of your own room. A comprehensive fitness center is at your disposal. Special experiences may be created by percussion therapy, hot stones and CBD oil massages.

Dog Friendly Hotel

Pets are allowed upon request, some charges may be applicable.

Romantic Hotel

The James Chicago offers you the possibility to transform your own room into a spa haven. Your in-room service begins with a purifying shower ritual which takes place while your therapist transforms your room into a serene spa getaway.

Hotel near Nightlife Spots

The James Chicago puts you one block from Michigan Avenue with many restaurants and vivid nightlife.

Business Hotel

A 24-hour fitness center is available.

Hotel with Parking

Private parking is possible on site.

Accessible Hotel

The hotel features accessible bathroom, in-room accessibility and roll-in shower.

Hotel with Gym

A 24-hour fitness center is available.

4-Star Hotel

This 297 room luxury boutique hotel has received recognition on Travel Leisure’s World’s Best Awards.

Hotel for Honeymoon

Room Types

Deluxe Double Room with Two Double Beds Providing free toiletries and bathrobes, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a minibar, as well as a tea and coffee maker. The unit offers 2 beds.

Deluxe King Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers air conditioning, a minibar, a tea and coffee maker, a seating area and a flat-screen TV with cable channels. The unit has 1 bed.

Corner Suite The spacious suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a minibar, as well as a tea and coffee maker. The unit offers 1 bed.

Luxury Suite This spacious suite consists of 1 bedroom, a seating area and 1 bathroom with a bath and a shower. This suite is air-conditioned and features a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a dining area. The unit offers 1 bed.

Studio Suite The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, a minibar, a tea and coffee maker, as well as a dining area. The unit has 1 bed.

Deluxe Queen Room with Two Queen Beds Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room provides air conditioning, a minibar, a tea and coffee maker, a seating area and a flat-screen TV with cable channels. The unit offers 2 beds.

Deluxe Queen Suite Providing free toiletries and bathrobes, this suite includes a private bathroom with a shower and a hairdryer. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a minibar, as well as a dining area.

Deluxe King Room with Accessible Roll-In Shower The spacious air-conditioned double room provides a wardrobe, a safe deposit box and a carpeted floor. The unit offers 1 bed.

Deluxe Queen Room with Two Queen Beds - Disability Access The spacious air-conditioned double room features a wardrobe, a safe deposit box and a carpeted floor. The unit has 2 beds.

Luxury Suite with Accessible Roll-In Shower The spacious air-conditioned suite features a seating area, a wardrobe and a safe deposit box. The unit has 1 bed.

Deluxe King Room - Accessible The spacious air-conditioned triple room features a wardrobe, a safe deposit box and a carpeted floor. The unit has 1 bed.

21c Suite The spacious air-conditioned suite offers a seating area, a wardrobe and a safe deposit box.

About 21c Museum Hotel Chicago

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Guest Reviews

8.3

Very Good

Location

The 21c Museum Hotel Chicago is strategically located in the heart of downtown, making it the perfect choice for travelers who want to be close to everything. Guests love the hotel's convenient location which offers easy access to many tourist attractions, restaurants and shops - all within walking distance! The hotel's position is secure and quiet, offering the best of both worlds. Many visitors appreciate the excellent location for its practicality, while others rave about its perfect location. Adjacent to a great bar and dining area, the hotel is perfectly positioned for those who prefer to explore the city on foot. Guests have also noted the hotel's proximity to Michigan Ave and the Magnificent Mile, making it an ideal spot for shopping and enjoying delicious local cuisines. The excellent location combined with clean and spacious rooms, friendly and helpful staff and a great in-house gallery, make the 21c Museum Hotel Chicago an excellent choice for an unforgettable stay in the Windy City.

Rooms

If you're looking for a stylish and modern stay in the heart of Chicago, 21c Museum Hotel has you covered. The meticulously kept rooms are spacious with good space and clever design that includes comfortable seating areas in front of the TV. The contemporary vibe and stylish interior fixtures offer luxury touches that elevate the experience. You can choose from a range of sizes, from small deluxe rooms to huge, cozy rooms, all immaculately clean and well-designed. The bathrooms are lovely with some guests appreciating the clever separation of the bedroom and bathroom. The beds are very comfortable, ensuring a good night's sleep. The rooms are also quiet and nicely cold, perfect for hot Chicago summers. Some guests did mention some minor issues, such as broken curtains or non-working electric window shades, but overall the reviews skew positive. While a few guests noted that furniture could use refreshing and carpets could use a deep clean, others found the room fixtures beautiful with great views. In terms of amenities, some guests wished there was a microwave or refrigerator in the rooms and a few noticed housekeeping could be hit or miss. Overall, if you're looking for a great place to stay in the Windy City, you can't go wrong with 21c Museum Hotel Chicago.

Beds

Welcome to the 21c Museum Hotel Chicago, a beautiful hotel located in the heart of Chicago. The hotel offers an exceptional experience with comfortable and welcoming rooms. During your stay, enjoy the comfort of the excellent beds, which many guests have described as extra-large and super comfy. Some guests have had a bit of trouble finding the bed comfortable, but overall, the beds have been praised as excellent and very comfortable. Sink into the bed after a long day of exploring the city and marvel at the comfort of the bedding. This hotel truly is a great place to stay in Chicago with nothing but positive comments from guests regarding the comfortable rooms. Book now and rest assured you'll have a comfortable night's sleep!

Cleanliness

If you're looking for a comfortable and hip hotel that is immaculately clean, 21c Museum Hotel Chicago is the perfect choice. While some guests had minor issues such as broken curtains or black tape in the bathroom, the majority of reviews raved about the cleanliness of the property. The staff was incredibly nice and professional and the location was great. Some guests did feel that the hallways could be cleaner, but overall the rooms were spacious and clean with lovely decor. The artistic space is perfect for those who appreciate modern design. While some guests had issues with housekeeping not replenishing amenities or not cleaning the room, this was not the majority of the reviews. If you're looking for a clean and fully-renovated hotel in a great location, 21c Museum Hotel Chicago should definitely be on your list.

Staff

The 21c Museum Hotel in Chicago has a fantastic team of staff who are largely praised for their friendliness and helpfulness. Guests describe the staff as wonderful, fantastic, fabulous and amazing and appreciate the fantastic customer service provided by individuals like Francisco at the front desk. Most staff are described as being friendly and courteous with many guests enjoying interactions with the restaurant and bar staff. However, a small number of guests experienced difficulty with certain team members with some finding the front desk staff to be cold and unhelpful. Despite a few organizational issues at check-in, guests still appreciate the hotel's great location and would recommend it to others. The staff were also praised for their prompt and generous responses to guest requests.

Parking

The 21c Museum Hotel Chicago boasts a great location downtown with public parking and cheaper self-park garages within walking distance, making it easy to explore the different restaurants and attractions nearby. While some guests found the valet parking expensive and had issues with additional fees, others appreciated the convenience of valet service and the fact that the hotel was able to offer discounts for parking. However, a few guests did have negative experiences with parking, including car break-ins and unexpected charges. Overall, it's recommended to research parking options ahead of time to find the best deal, but the hotel's location and amenities are sure to make for an enjoyable stay.

No, 21c Museum Hotel Chicago doesn't have any pool.

Yes, a spa is available at 21c Museum Hotel Chicago.

Yes, 21c Museum Hotel Chicago welcomes dogs.

Yes, parking facilities are available at 21c Museum Hotel Chicago.

Yes, 21c Museum Hotel Chicago has a gym.

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