Hotel & Spa Le Pavillon

Charbonnieres-les-Bains , , 3, Avenue Georges Bassinet (Show on Map)


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Info This 5-star Spa resort is located near Lyon, France. Le Pavillon de la Rotonde & Spa has 16 rooms which offer comfort and exclusive stay. Very impressive is also the hotel's park with waterways and amazing landscape.
Summary of reviewsHotel & Spa Le Pavillon is a luxurious and beautiful hotel located in a peaceful and idyllic environment surrounded by park-like surroundings and a beautiful garden. Despite ongoing construction for the expansion of the nearby casino, the hotel's location is still very convenient and well-situated with Lyon easily accessible by train from the nearby station. Guests appreciate the exceptional location and beautiful surroundings of Hotel & Spa Le Pavillon. The breakfast is a mixed experience with some guests praising it as amazing, excellent, superb or perfect, while others found several issues with it. However, the dinner at the Rotonde is truly magical and the cuisine is nothing short of excellent. The hotel offers spacious and well-decorated rooms that have beautiful garden views with luxurious suites being a particular highlight. The staff is attentive, friendly and professional, going above and beyond to make guests feel welcome. The spa and pool area are often praised for being comfortable and immaculately clean. Hotel & Spa Le Pavillon is the perfect destination for those seeking luxury during their stay with impressive amenities and a high level of service from the attentive staff. Overall, this hotel is an outstanding, luxurious destination for a truly exceptional experience.
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Categories
Boutique-style Hotel
The hotel is a combination of impressive outside architecture, luxury room with outstanding decor and beautiful gardens.

Casino Hotel
Lyon Vert Casino which had been recently renovated offers an exclusive entertainment, combination of slot machines, gaming tables and electronic roulette.

Hotel with Spa
The hotel has one of the largest Spa relaxation centers including hot tubs, heated pool, steam baths and Jacuzzi. It is the only place where a massage with Polynesian sand is offered.

Family Friendly Hotel
Kids would love the game room.

Dog Friendly Hotel
Pets are allowed in the hotel with a prior request and you can explore the hotel's garden with your best companion.

Romantic Hotel
Sophisticated decorations and impressive architecture make this 5 star hotel to be rated as a Romantic Hotel. Moreover, the waterways and the greenery that surround it add to the romantic atmosphere.

5-Star Hotel
The French Tourist Agency ATOUT rated this property as a 5-star hotel.

Hotel with EV Charging Stations

Luxury Hotel

Hotel for Honeymoon

Hotel with Swimming Pool

  Heated Pool    Indoor Pool  


Hotel with Parking

EV charging stations  


Hotel with Gym

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types
Deluxe Double Room The room has a private terrace and a private bathroom with bathrobe and slippers. It also equipped with a TV with satellite channels and iPod docking station. Access to the spa is included for this room.

Junior Suite The room has a private terrace and a private bathroom with bathrobes and slippers. It also equipped with a TV with satellite channels. Access to the spa is included for this room.

Junior Suite (1 Adult) The room has a private terrace and a private bathroom with bathrobes and slippers. It also equipped with a TV with satellite channels. Access to the spa is included for this room.

Deluxe Single Room The room has a private terrace and a private bathroom with bathrobe and slippers. It also equipped with a TV with satellite channels and iPod docking station. Access to the spa is included for this room.

About Hotel & Spa Le Pavillon
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Guest Reviews
8.6
Very Good
Location
Hotel & Spa Le Pavillon is a beautiful hotel located in a quiet and peaceful environment, surrounded by park-like surroundings and a beautiful garden. Despite the ongoing construction for the expansion of the nearby casino, the hotel's location is still very convenient and well-situated with Lyon easily accessible by train from the nearby station. Although parking is not available on the hotel premises, guests can park at the casino's parking lot just 200 meters away. The charming village within walking distance adds more charm to the already idyllic location. Overall, guests appreciate the exceptional location and beautiful surroundings of Hotel & Spa Le Pavillon.

Breakfast
The breakfast at Hotel & Spa Le Pavillon is a mixed experience according to guest reviews. Many reviewers praised the breakfast as amazing, excellent, superb or perfect, especially in terms of the quality, freshness, variety and organic options. Some guests also appreciated the attentive and friendly service of the staff during breakfast, despite some exceptions. However, some guests found several issues with the breakfast, such as the lack of hot or fresh items, the poor coffee quality, the limited choice, the outdated or rotten fruit and the high price. Some guests also criticized the buffet layout, the lighting, the cold or non-existent water and the absence of waiters. Moreover, some guests felt rushed or ignored during breakfast, especially when the staff were absent, unavailable or unresponsive to their requests or complaints. Overall, while some guests felt that the breakfast exceeded their expectations and matched the 5-star rating of the hotel, others felt that it fell short and needed improvement in terms of quantity, variety, freshness and service.

Dinner
Hotel & Spa Le Pavillon offers a great dining experience with high-quality room service, dinner and breakfast. The restaurant is well-regarded and offers an excellent gastronomic selection. The dinner at the Rotonde is truly magical and the cuisine is nothing short of excellent. Guests praise the remarkable pâté croûte served at the restaurant and the PDF room service offers exceptional quality products such as bread, pastries, jams, yogurt and fruits. The restaurant also features a pleasant dining terrace. However, some guests were disappointed that the reservation system for the restaurant is only available online. Moreover, some guests were surprised that the Hotel's bistro was actually located in the nearby casino and were not satisfied with the experience. Still, these isolated incidents should not deter you from enjoying a meal at one of Hotel & Spa Le Pavillon's top-rated eateries.

Rooms
Hotel & Spa Le Pavillon offers an exceptional stay with its spacious and well-decorated rooms that have beautiful garden views. Guests love the comfort and cleanliness of the rooms with luxurious suites being a particular highlight. The bathrooms are impressive with a combination of shower and bathtub to accommodate personal preferences. Soundproofing and blackout curtains make for a peaceful night's sleep. Though some guests note issues with maintenance like a stained carpet, these do not detract from the overall experience. With helpful and attentive staff, this hotel is an ideal place to relax and enjoy Lyon's beautiful greenery.

Beds
Hotel & Spa Le Pavillon offers luxurious and spacious rooms with comfortable and amazing beds, according to guests' reviews. Some rooms have two single beds that can be transformed into a double bed, while others have a very large and cozy bed perfect for a good night's sleep. Guests rave about the quality and freshness of the bedding, declaring it excellent and perfect with amazing pillows to top it off. Although, there were a few reviews mentioning that the mattress was too hard for their liking. Otherwise, visitors note that the comfort of the bed and the spaciousness of the bathroom was incredible. Overall, guests find the rooms superb with lovely bedding that offers a comfortable and restful stay.

Cleanliness
Hotel & Spa Le Pavillon has received mixed reviews when it comes to cleanliness. However, most guests were satisfied with the overall cleanliness of the hotel and appreciated the efficiency of the hotel staff. The spa and pool area were often praised for being comfortable and immaculately clean. Some guests did mention issues with uncleaned balcony and toilet areas, stained carpet and poor cleanliness in the hamam, but these were largely outweighed by positive feedback. Overall, guests felt the hotel was well-maintained and presented in a tidy and inviting manner with excellent quality amenities and a peaceful, comfortable ambiance.

Staff
Hotel & Spa Le Pavillon boasts a location and quality that guests rave about, but what really stands out is the staff. Many reviewers describe the staff as attentive, friendly and professional, going above and beyond to make guests feel welcome. Some even describe the staff as being "aux petits soins," or extremely caring. However, some guests mention that the staff at the front desk could use more training and that there seems to be a lack of personnel at times. Despite some negative reviews, the majority of guests praise the staff for their kindness, professionalism and willingness to make guests feel right at home.

Spa
Hotel & Spa Le Pavillon boasts a spa that has left many guests impressed. The spa is easily accessible and very pleasant, despite some comments about it being too small for the number of users or the steam room. The spa area meets high standards with some describing it as intimate and beautiful. The spa's environment and facilities are also noteworthy with guests recommending the sauna and hammam. There were a few unfortunate incidents, such as the unavailability of spa services, broken jacuzzis and saunas and reportedly rude staff. However, these were overshadowed by the spa's overall excellence, as described by many guests who mentioned positive experiences with massage and relaxation treatments. The hotel's general hospitality and top-notch restaurant further enhance its prestige, which is evident from the moment one arrives. If you're looking for a relaxing getaway, Hotel & Spa Le Pavillon with its well-equipped and serene spa is definitely worth considering.

Pool
Hotel & Spa Le Pavillon boasts a beautiful and peaceful spa area, complete with a lovely swimming pool and sauna. Guests raved about the pleasantness of the pool, which also offers stunning views, as well as the fact that it's heated. Despite some noting that the pool may be a bit small for a 5-star hotel, many guests enjoyed the green surroundings and beautiful park. Some even commented on the added comfort of an indoor pool. Although a few guests mentioned disturbances from other pool-goers, the overall consensus was that the pool was magnificent. The spa facilities were highly rated as well with only a few guests taking issue with the temperature of the water in the pool and jacuzzi. Overall, the pool and spa of Hotel & Spa Le Pavillon received high praise from guests.

Parking
Reviews of Hotel & Spa Le Pavillon mention the limited parking available due to ongoing construction at the nearby casino. Some guests noted that there were reserved spots for electric vehicles, but that non-electric cars were sometimes parked in those spots. Charging for electric vehicle recharge was also mentioned. Guests felt that the hotel should have provided more information about parking options, as some had to park far away from the hotel without prior warning. However, some positive comments were made about the ability to charge electric cars and the presence of a valet service.

5 Star
If you're looking for a five star hotel and spa experience, Hotel & Spa Le Pavillon may be just what you need. Guests rave about the exceptional decor and comfort provided by the 5-star rooms, calling them "magnifique" and "5 étoiles". The hotel's restaurant gets similar praise with phrases such as "fantastico" and "simplement fantastique." However, some reviewers had mixed feelings about the level of service and amenities provided by the hotel. While some felt the hotel was "digne de ses 5 étoiles," others expressed disappointment about the "service indigne d’un cinq étoiles" and "no bar ni restaurant" amenities. Certain reviewers even found issues with the cleanliness, noting problems such as "stained carpet and unmaintained balcony and toilet area." All in all, Hotel & Spa Le Pavillon seems to offer a luxurious experience at a relatively low price, though it's not without its flaws.

Casino
Hotel & Spa Le Pavillon is a beautiful green getaway located near Lyon. The hotel's proximity to the casino is a convenient feature for guests looking to try their luck. Some guests even dined at the casino's restaurant, where the staff was friendly, although the food wasn't quite up to par. The casino is owned by the Partouche group but was currently undergoing some renovations during some guests' stay. The parking is communal with casino customers and some rooms may face the casino undergoing works. It's worth noting that the bistro is located in the casino building, amongst the slot machines. Despite the close proximity, some guests found that the hotel didn't quite live up to its advertised peacefulness due to evening events taking place on the opposite side of the hotel.

Luxury
Hotel & Spa Le Pavillon is the perfect destination for those seeking luxury during their stay. Guests have described the hotel as a magnificent, exceptional and five-star establishment with impressive amenities and a high level of service from the attentive staff. The rooms are spacious, luxurious and offer extraordinary bed comfort. Despite being a five-star hotel, the price is excellent value for money. The hotel's spa is of top quality and guests can enjoy it in grand comfort. The Palace Five-Star Hotel also offers high-end services such as laundry and valet parking to be expected from an establishment of grand standing. The hotel's only downside is that there have been some comments about a lack of luggage and valet services. Overall, this hotel is an outstanding, luxurious destination for a truly exceptional experience.


Yes, Hotel & Spa Le Pavillon has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Hotel & Spa Le Pavillon.

Yes, Hotel & Spa Le Pavillon welcomes dogs.

Yes, parking facilities are available at Hotel & Spa Le Pavillon.

Yes, Hotel & Spa Le Pavillon has a gym.
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