World > South America > French Guiana > Cayenne > Remire Montjoly > Hotels in Cayenne > Grand Hotel Montabo

Grand Hotel Montabo

Cayenne , Chemin Hilaire, Route De Montabo (Show on Map)

6.5

Rated

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Grand Hotel Montabo is a beachside hotel with a fantastic location that guests have described as beautiful and convenient. The hotel's prime spot is ideal for both work and weekend relaxation with an open and sunny atmosphere. The breakfast offered at the hotel received mixed reviews with some guests praising it as excellent and others finding it lacking in choice and diversity. The hotel has a variety of rooms that have been reviewed by guests with some complaints about the outdated decor or cleanliness issues, but the majority of reviews praise the spaciousness and comfort of the rooms. Despite some negative feedback regarding cleanliness and maintenance, the hotel was praised for its overall cleanliness and hygiene by many guests. The staff at the Grand Hotel Montabo received mostly positive comments from guests with many reviewers appreciating the availability of the personnel and their friendly and welcoming attitude. The WIFI at the hotel is generally good and allows for video conferencing. The pool area is beautiful, although some reviews mention the pool needing maintenance. The quality of the bedding was mixed and could use some improvement. Some guests were disappointed with the facilities and services, but others mentioned the hotel's beautiful ocean view from its superior rooms. Overall, guests had a pleasant stay and enjoyed the hotel's cleanliness and reasonable prices, despite some areas of improvement needed in the quality of service.
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Categories

Luxury Hotel

Beachfront Hotel

Hotel near The Beach

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Room Types

Standard Double Room This air-conditioned double room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.

Double Room - Disability Access This air-conditioned double room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.

Family Room (2 Adults + 2 Children) This air-conditioned double room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.

Double Room with Balcony This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit has 1 bed.

Superior King Room This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with pool views. The unit offers 1 bed.

Suite with Balcony and Sea View The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. Boasting a balcony with sea views, this suite also features a minibar and a flat-screen TV with satellite channels. The unit has 2 beds.

About Grand Hotel Montabo

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Guest Reviews

6.5

Rated

Location

Grand Hotel Montabo boasts a fantastic location next to the beach, which guests have described as beautiful and convenient. Many have praised the hotel's prime spot as ideal for both work and weekend relaxation with an open and sunny atmosphere. The hotel's position just 50 meters from Anse de Montabo beach is regarded as a highlight with guests also mentioning the convenient location and great setting. In fact, the location is often cited as the only positive point of the hotel with reviews referring to it as excellent and top-notch. Guests appreciate the opportunity to stay in such a pleasant location with some describing it as the perfect spot. Overall, the hotel's location is highly regarded by guests, making it a prime choice for those seeking a beachside stay in Cayenne.

Breakfast

Guests at Grand Hotel Montabo had mixed experiences with the breakfast offered at the hotel. Some guests praised the breakfast, describing it as "excellent", "varied" and "generous". Others found it lacking in choice and diversity with some even calling it "horrible" and "insatisfying". Some guests had the option for breakfast to be served in their rooms, which they appreciated. The Sunday brunch received positive feedback, while some guests found the breakfast buffet to be poorly stocked or non-existent. The cleanliness of the breakfast area varied with some guests reporting quick table cleaning and others noting some disorganization. While some guests found the breakfast service to be satisfactory, others felt that the staff could have been friendlier and more accommodating. Overall, the quality of the breakfast at Grand Hotel Montabo was a mixed bag with some guests impressed and others disappointed.

Rooms

The Grand Hotel Montabo has a variety of rooms that have been reviewed by guests. While some have complained about the outdated decor or cleanliness issues such as mold and musty smells, the majority of reviews praise the spaciousness and comfort of the rooms. Some guests even mention special touches such as Valentine's Day decorations in their room. However, there were some complaints about broken equipment such as shower heads and lamps and issues with noise and insulation. The hotel's staff have been responsive to these issues with some guests reporting changing rooms upon arrival or requests for special decoration ignored. Despite some of these complaints, there are many positive reviews that highlight the comfortable and spacious rooms.

Beds

If you're looking for a hotel with comfortable beds, Grand Hotel Montabo might not be the best choice. Several guests have reported uncomfortable mattresses with rusty metal bases, resulting in back pains in the morning. Some even complained about the noisy and creaky beds. However, there were a few positive mentions of comfortable pillows and decent sheets and duvets. On the other hand, some guests' bad experiences included children's mattresses with broken metal bases and dangerously exposed springs. Overall, the quality of the bedding was mixed and could use some improvement.

Cleanliness

Despite some negative feedback regarding cleanliness and maintenance, the Grand Hotel Montabo was praised for its overall cleanliness and hygiene by many guests. The hotel's prime location was also highlighted with some guests noting that the quick cleaning of tables at breakfast was impressive. Staff were described as friendly and the rooms as clean by some, although others felt that the hotel was outdated and needed upkeep. Some guests did report issues with mold, musty odors, insects and hygiene in certain areas of the hotel. Despite mixed reviews, guests who enjoyed their stay noted the cleanliness of their room and the pleasantness of their stay.

Staff

The staff at the Grand Hotel Montabo received mostly positive comments from guests. Many reviewers appreciated the availability of the personnel and their friendly and welcoming attitude, especially mentioning kind receptionists and attentive dining staff. Some guests noted that the staff was understaffed, but made up for it with their dedication and efficiency. A few guests had negative experiences, mentioning impolite or incompetent employees or a lack of training. Overall, the staff received praise for their willingness to help and their good service with only a few complaints about slow service or unresponsiveness from some employees. The hotel's dining team was highlighted for their excellent service and efficiency by a number of guests. However, some guests felt that more could be done, especially in terms of proactivity and problem-solving. Despite the mixed feedback, many guests appreciated the effort of the staff to provide quality service amidst challenging circumstances, including the Covid pandemic and a curfew. Overall, guests had a pleasant stay and enjoyed the hotel's cleanliness and reasonable prices, despite some areas of improvement needed in the quality of service.

Wi-Fi

Despite a few technical difficulties, the WIFI at the Grand Hotel Montabo is generally good and allows for video conferencing. The hotel prioritizes guest comfort with its welcoming staff and accommodating barman. However, some rooms may not have a WIFI connection and there is no phone in the room to contact reception. Overall, there are more positive reviews about the WIFI than negative ones, making it a reasonable choice for travelers who need internet access.

Pool

The Grand Hotel Montabo offers a beautiful pool area for guests to unwind and relax in. Although some reviews mention the pool needing maintenance with cracked tiles and unclean water, others describe the pool as large and well-maintained with warm water. Some guests even enjoyed the pool despite minor issues such as missing tiles or broken boards around the deck. Overall, the pool provided a nice view for guests and an opportunity to enjoy the warm climate.

4 Star

Grand Hotel Montabo claims to be a 4-star establishment, but some guests were disappointed with the facilities and services. Some reviews mentioned the lack of a baggage service, outdated rooms that need refurbishing and uncomfortable beds. The breakfast variety was also criticized and some guests felt that the hotel did not provide enough amenities for the price charged. The hotel's general condition did not seem to align with modern 4-star standards and some guests thought it was more akin to a 2 or 3-star hotel. Despite these negative comments, some reviews mentioned the hotel's beautiful ocean view from its superior rooms.

Yes, Grand Hotel Montabo has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Grand Hotel Montabo.

Yes, Grand Hotel Montabo welcomes dogs.

Yes, parking facilities are available at Grand Hotel Montabo.

Yes, Grand Hotel Montabo has a gym.

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