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Novotel Cardiff Centre

Cardiff , Schooner Way - Atlantic Wharf, Atlantic Wharf (Show on Map)

7.6

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsNovotel Cardiff Centre is a great choice for visitors who value location with easy access to the town center, shops, pubs and Cardiff Bay. The hotel impresses with its wonderful breakfast, varied choices and attentive staff. While some guests have mixed reviews when it comes to dining, the hotel offers clean, comfortable and quiet rooms, although some may need refurbishment. The staff at Novotel Cardiff Centre are widely praised for their professionalism and attentiveness, helping to create a warm and welcoming atmosphere for guests. The gym and swimming facilities received rave reviews from guests and the hotel is a great destination for families with children. The Novotel Cardiff Centre boasts comfortable beds that are sure to provide a good night's sleep for most guests.
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Categories

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool,

Heated Pool Indoor Pool

Hotel with Free Wi-Fi,

Business Hotel

Hotel with Parking,

Accessible Hotel

Hotel with Gym,

4-Star Hotel

Hotel with Indoor Pool,

Hotel with Heated Pool,

Room Types

Double Room Features include a satellite TV, minibar and an en suite bathroom.

Executive Room Room with Nespresso coffee machine, iPod dock, bathrobes, slippers, local calls and water.

Superior Queen Room The spacious double room provides soundproof walls, a minibar, as well as a private bathroom featuring a bath and a shower. The double room features a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

About Novotel Cardiff Centre

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Guest Reviews

7.6

Good

Location

Novotel Cardiff Centre is a great choice for visitors who value location. The hotel is well located, only a short walk away from the town center, shops, pubs and Cardiff Bay. The surrounding buildings give the hotel a unique flair, while remaining out of the hustle and bustle of the city center. The hotel's location makes it an ideal base to explore the city and the bay. Guests have noted that the location is convenient and easily accessible by car or public transportation. Families with children will also appreciate the perfect location for children. For those interested in attending events, Cardiff International Arena and Principality Stadium are not very far from the hotel. With friendly staff at reception and at the bar, this is definitely a good location for those interested in sightseeing, shopping and enjoying Cardiff's nightlife.

Breakfast

Guests of Novotel Cardiff Centre rave about the breakfast with many describing it as plentiful, tasty and with lots of choice. The hotel even caters to dietary requirements with plenty of dairy-free and gluten-free options available. Some guests complimented the premium quality and great selection, while others enjoyed the variety of items available. While some guests found the breakfast area a bit cold, others appreciated the wonderful staff and great atmosphere in the bar. The hotel even offers to-go boxes for the food guests can't finish and a room hanger to have breakfast in bed. Guests with children appreciated the pancake machine and everyone loved the exceptional swimming pool and gym. Although some guests found the full breakfast prohibitively expensive, others deemed it excellent with everything one could want. Overall, Novotel Cardiff Centre impresses with its wonderful breakfast, varied choices and attentive staff.

Dinner

Guests have mixed reviews when it comes to dining at the Novotel Cardiff Centre. While some found the restaurant to be very good and the food delicious, others found it to be quite expensive and disappointing. Some guests complained about the cost of food and the restaurant's lack of heating, but praised the lovely staff who provided solutions such as mobile radiators. Breakfast was described as average at best and cold. There were heating breakdowns reported and some had to eat with overcoats on. Room service food was also described as not arriving hot, but guests who dined in the restaurant had an amazing experience and found the food to be tasty.

Rooms

Novotel Cardiff Centre is a lovely property with beautiful facilities and a modern appearance. The hotel offers a variety of room sizes, some of which are very spacious and comfortable with large beds. Guests have reported very comfortable rooms and clean, nicely designed rooms. However, some guests have reported that the rooms are showing their age and that some rooms need refurbishment. A common complaint is that the carpet in some rooms is old and quite dirty, while wallpaper is peeling off some corridor walls. In some cases, guests have reported unclean bathrooms, broken fridges or poor water supply. Overall, the hotel provides good value for money with some guests finding the pricing a bit expensive for the room quality. Despite this, there are many positive reviews about the clean, comfortable and quiet rooms.

Beds

The Novotel Cardiff Centre boasts comfortable beds that are sure to provide a good night's sleep for most guests. Many travelers complimented the nice size of the rooms and the comfort of the beds. While some guests found the beds to be extremely firm or uncomfortable, most guests reported a good night's sleep. Some guests noted that the sofa bed was not as comfortable as the regular beds. Despite some mixed reviews, the overall consensus is that the hotel provides comfortable sleeping arrangements.

Cleanliness

The Novotel Cardiff Centre has a mix of reviews on its cleanliness with some mentioning how nicely designed and clean the hotel is and others mentioning the need for a deep clean in some areas. While some guests found the place to be very clean and modern, others found the hotel shabby and dirty with grubby walls and stained carpets. Some guests also noted the presence of black mold in the shower, cracked bathroom tiles and a buildup of limescale. Despite concerns raised by some guests, others noted that the rooms and facilities were clean and tidy, including the pool area. While the hotel itself was described as clean and comfortable, some guests did note that public areas and some rooms could use a deep cleaning.

Staff

Guests have praised the staff at Novotel Cardiff Centre as being some of the best they have ever encountered. Reviews consistently mention the friendliness and helpfulness of the staff, particularly at the front desk, bar and restaurant. Many guests note that the staff were willing to go above and beyond to make their stay enjoyable with some even receiving special attention for dietary requirements. However, a few guests did report encountering rude or intimidating staff members. Overall, the staff at Novotel Cardiff Centre are widely praised for their professionalism and attentiveness, helping to create a warm and welcoming atmosphere for guests.

Gym

If you're looking to stay fit while travelling, look no further than Novotel Cardiff Centre! Their gym and swimming facilities received rave reviews from guests with many calling them "excellent" and "outstanding". Even if you don't have time for a workout, the lovely pool with steam room and hot tub is the perfect place to relax and unwind after a long day of sightseeing. And with the leisure facilities not included in the room rate, you'll definitely want to make good use of them during your stay. Plus with the added bonus of not being too busy, you can enjoy your workout and swim without feeling cramped.

Pool

Guests of Novotel Cardiff Centre have praised the hotel's pool and leisure facilities. The swimming pool, sauna, steam room and hot tub have all been described as great or fabulous. Some guests have also mentioned that the pool and gym facilities are excellent and outstanding. However, there have been a few issues with the pool being closed due to maintenance, disappointing guests who specifically booked the hotel for the pool. Nevertheless, the majority of guests have enjoyed using the lovely and nice pool area and have appreciated having access to the pool and spa facilities. Additionally, guests have enjoyed the breakfast and the convenience of having the pool and other amenities available for their use.

Parking

The Novotel Cardiff Centre is a great hotel located conveniently close to the city centre. The hotel offers various parking options, such as on-site parking and electric parking spaces. While some guests had to pay for parking, others were given complimentary parking or free parking through Accor membership. Some guests even received free parking and breakfast during their stay. However, there were a few complaints that parking should be free for all hotel guests. Nevertheless, the hotel's proximity to the city centre and its convenient parking options make it an excellent choice for those traveling by car. Plus, check-out is at a reasonable time of 12 pm!

Family

Novotel Cardiff Centre is a great destination for families with children. The hotel staff are extremely accommodating and perfect for a family and the location is just right for kids. There are ample family rooms available, although some may feel small for bigger families. However, the rooms are very clean, modern and comfortable and it's great that kids eat free. The hotel also provides toys for children at check-in, which our young guests absolutely loved. The swimming pool is a great source of entertainment for the family and the food is to a very good standard with children often loving the pancake machine at breakfast. Some guests may experience interruptions during meals, especially if children are running around barefoot or staring at them. Overall, the Novotel is an excellent family-friendly hotel and we highly recommend it for families with young children.

Yes, Novotel Cardiff Centre has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Novotel Cardiff Centre.

Yes, Novotel Cardiff Centre welcomes dogs.

Yes, parking facilities are available at Novotel Cardiff Centre.

Yes, Novotel Cardiff Centre has a gym.

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