Holiday Inn Cardiff North M4 Jct 32, an IHG Hotel
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Holiday Inn Cardiff North M4 Jct 32, an IHG Hotel, is a great choice for those looking for a convenient location with easy access to the motorway and nearby main roads. While it may not be ideal for exploring Cardiff city centre by foot, the hotel has good access to the city by car or bus. The breakfast received mixed reviews with some guests finding it great and others disappointed with poor substitutions and overcooked dishes. The dinner also had mixed reviews with some guests finding the food to be terrible and others enjoying it. The rooms are generally cozy and spacious, but some could do with updating and there were mixed opinions regarding cleanliness. The staff were consistently praised for being amazing, friendly, welcoming and helpful. The swimming pool was loved by children, but some guests found it to be outdated and needing some TLC. Parking is plentiful and free, but disabled guests may find that there are not enough bays available specifically for them. Overall, the hotel provides good quality for the price paid and the staff's friendliness and helpfulness were appreciated by guests.
Show moreRead review summaries for all categories
Categories
Room Types
About Holiday Inn Cardiff North M4 Jct 32, an IHG Hotel
Guest Reviews
The Holiday Inn Cardiff North M4 Jct 32, an IHG Hotel, is situated in a great location with easy access to the motorway, perfect for day trips and accessing nearby main roads. While it may not be ideal for those looking to explore Cardiff city centre by foot, the hotel has good access to the city by car or bus with a bus stop located right outside the hotel. Some guests found the location to be a bit noisy, but overall it was deemed excellent, convenient and perfect for visiting Cardiff. Facilities were good and the breakfast was enjoyable, although the food was said to be average. Guests appreciated the easy access to the hotel from the motorway and were happy to have found rooms available when other hotels in the area were booked out. Overall, the Holiday Inn Cardiff North M4 Jct 32 is a great place to stop for those looking to explore the area by car or day trips.
The breakfast at Holiday Inn Cardiff North M4 Jct 32, an IHG Hotel, has received mixed reviews from guests. While some found the buffet breakfast to be great, good, superb or excellent, others were disappointed with poor substitutions and overcooked dishes. The vegetarian options were also deemed to be poor and plant-based milk was not provided unless specifically requested. However, some guests loved the variety of choices available and appreciated the requests that were taken. It was noted that breakfast and dinner options were included in some packages and the dinner menu was basic pub grub. Overall, breakfast was found to be adequate and enjoyable by most guests, but some were not satisfied with the value for money.
Guests have mixed reviews when it comes to the dinner at Holiday Inn Cardiff North M4 Jct 32. Some guests found the food to be terrible or not special with overcooked or missing items and poor substitutions. Vegetarian options were lacking and some guests had no choices at all. However, others enjoyed the food and found it to be good value. The menu was different from the website and some guests had to wait a long time for their food to be served. Service was a bit slow, but some waitstaff were friendly and helpful. The breakfast and dinner options were included in some packages and guests generally found breakfast to be very good. Overall, there were a few issues with the food, but some guests had an excellent dining experience. Additional vegetarian options on the menu would be appreciated.
Holiday Inn Cardiff North M4 Jct 32 offers cozy and spacious rooms, some of which are well maintained while others could do with updating. However, cleanliness is generally good with some guests commenting on the rooms being very clean, while others didn't find their room as clean as expected or noticed some little bits of cleanliness that needed attention. Standard amenities are provided and some rooms even have lounge areas for families of four. While some rooms received regular cleaning and maintenance, a few guests had some issues with the cleanliness or maintenance of their rooms, such as broken equipment or musky smells. Overall, the rooms are functional and have good facilities that are in good working order and there are some nice touches such as comfy beds and large TVs.
After reading a selection of guest reviews about the beds at the Holiday Inn Cardiff North M4 Jct 32, an IHG Hotel, we can confirm that the majority of guests found the beds to be comfortable, while some found the sofabed to be uncomfortable. Guests found the rooms to be clean and tidy with the beds being identified as being comfortable and of a reasonable size. However, some guests found the pillows to be awful and wished for additional pillows. Some guests did report that some of the fold-up beds were not as comfortable as they had hoped. Overall, it appears that guests enjoyed their stay and found the beds to be comfortable, though there were a few minor issues with the pillows and some of the additional beds.
Guests had mixed opinions regarding the cleanliness of the Holiday Inn Cardiff North M4 Jct 32, an IHG Hotel. Some reviewers were pleased with the clean and modern rooms, while others complained about mould in the shower, cobwebs on the ceiling and tired decor. Many guests found the hotel's cleanliness to be average and some even described the pool as dirty with plasters on the ground. However, the lobby area was consistently noted as very clean and tidy. While some guests thought that their room was adequately cleaned each day, others reported dirty mirrors, dusty silver tissue boxes and green slime passing for soap. The hygiene of the swimming pool was a recurring concern for many guests. Although some found the staff to be friendly and helpful, some guests felt that the hotel was generally run down and needed more care. Overall, the hotel's high hygiene rating could be improved, but some guests were still impressed by the comfortable and spacious rooms.
Guests of the Holiday Inn Cardiff North M4 Jct 32, an IHG Hotel, have left glowing reviews of the hotel's staff. The majority of guests found the staff to be amazing, friendly, welcoming and helpful throughout their stays. Special mentions were made of individual staff members, such as Emiley, Josh, Emma and Lucy, who went above and beyond to provide exceptional service. Guests also reported that the staff were polite, professional and efficient, making their stays all the more enjoyable. However, a few guests reported negative experiences with some staff members, noting that they lacked supervision or were not helpful. Overall, the hotel's staff are a credit to the hotel and make for a comfortable and enjoyable stay.
The Holiday Inn Cardiff North M4 Jct 32, an IHG Hotel boasts various facilities, including a swimming pool that is loved by children. Some guests found the pool a bit small but facilities were great, while others found it to be outdated and needing some TLC. Pre-booking is essential to get in and some reviewers stated that the changing rooms need updating. A few guests mentioned that the jacuzzi is not a real one, while the steam room was out of order during their stay. However, some guests loved using the pool, sauna and jacuzzi, while others found the pool and gym to be poor with no lockable lockers. Nonetheless, the hotel's staff and spacious room were excellent and many guests appreciated the added bonus of having a pool on-site.
Guests of the Holiday Inn Cardiff North M4 Jct 32 can rest assured that there are no issues with parking, thanks to the plenty of free parking available. However, disabled guests may find that there are not enough bays available specifically for them. Additionally, there are reports of tight spacing in the parking area. It's best to ask the hotel for directions to ensure a smooth journey, as satnav can be confusing. Despite these minor issues, guests are grateful for the free parking, especially as it helps to keep costs down, given the reasonable room prices at the hotel.
If you're travelling with young children, the Holiday Inn Cardiff North M4 Jct 32 could be a great choice. The hotel provides baby cots for your little ones and many guests have commented on how much their kids loved staying here. One family even came with their son and granddaughters, aged 2 and 9. Although the hotel was unable to provide an extra bed upon request, the pool for kids was very good and children enjoyed it.
There were some issues with access being difficult for a guest in a wheelchair and some rooms being too hot, but overall the hotel is spacious and comfortable for families. It's great to hear that the rooms were accessible and that the staff were friendly and the kids were happy - which is always a plus for family holidays. Just be aware that some additional requests may not be able to be accommodated and if you're relying on a sofa bed, it may not be ideal for your child.
Holiday Inn Cardiff North M4 Jct 32, an IHG Hotel is a nice and clean hotel with courteous staff and easy access to the motorway. A good choice for those looking for good value for money and a great location for accessing Cardiff. However, some guests were surprised that the hotel is advertised as a four-star hotel and felt that it should be upgraded to a four-star rating. The breakfast was very nice with a decent choice and the room was spacious and comfortable with commendable facilities. The free parking was a bonus for many guests. Some guests loved the swimming pool, but unfortunately, it wasn't always available due to swimming lessons, which some paying customers found inconvenient. While some guests found dinner fine, the service was a bit slow for some. Overall, the hotel provides good quality for the price paid and the staff's friendliness and helpfulness were appreciated by guests.
Yes, Holiday Inn Cardiff North M4 Jct 32, an IHG Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Holiday Inn Cardiff North M4 Jct 32, an IHG Hotel.
No, Holiday Inn Cardiff North M4 Jct 32, an IHG Hotel doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Cardiff North M4 Jct 32, an IHG Hotel.
Yes, Holiday Inn Cardiff North M4 Jct 32, an IHG Hotel has a gym.
