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Macdonald Frimley Hall Hotel & Spa

Camberley , Lime Avenue, Off Portsmouth Rd (Show on Map)

7.2

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsMacdonald Frimley Hall Hotel & Spa is a conveniently located hotel with beautiful surroundings and exceptional service from friendly and helpful staff. The breakfast and dinner offerings are hit-or-miss with some guests enjoying delicious meals and others finding them lacking. The rooms are clean and comfortable, but some are in need of updating. The spa and pool facilities receive mixed reviews with some guests loving them and others finding them lacking. The parking situation is adequate and the hotel is good for families with older children. Overall, the hotel offers good value for money and is worth considering for an entry-level four-star hotel.
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Hotel with Spa

Located in the peaceful Surrey countryside, Macdonald Frimley Hall Hotel & Spa offers a serene retreat for those seeking relaxation and rejuvenation. With a range of luxurious spa treatments available, as well as a beautiful pool and thermal suite, guests can indulge in a full or half day spa experience or opt for a longer spa break. In addition to ELEMIS treatments, the spa also offers special Jennifer Young treatments for those living with and beyond cancer. Whether looking for a quick escape or an extended retreat, Macdonald Frimley Hall Hotel & Spa provides the perfect setting for some much-needed rest and relaxation.

Hotel near Golf Courses

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Hotel for Yoga

4-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Standard Twin Room This room features a TV with satellite channels and en-suite facilities with free toiletries and a hairdryer.

Standard Double Room This room features a TV with satellite channels and en-suite facilities with free toiletries and a hairdryer.

Deluxe Double Room Executive rooms feature additional living space and flat-screen TVs with Freeview channels. The en-suite facilities offer free Arran Aromatics toiletries, and some have separate showers.

Classic Club Double This double room features a contemporary design and offers a flat-screen TV. The en-suite facilities contain a walk-in shower and free toiletries.

Double Room - Disability Access This double room features air conditioning, a tea and coffee maker and a TV. The unit offers 1 bed.

Superior King Room This double room has air conditioning, a tea and coffee maker and a TV. The unit has 1 bed.

Superior Double Room This double room features air conditioning, a tea and coffee maker and a TV. The unit offers 1 bed.

Superior Suite This suite features air conditioning, a tea and coffee maker and a TV. The unit offers 2 beds.

Deluxe Family Room This double room has air conditioning, a tea and coffee maker and a TV. The unit has 1 bed.

About Macdonald Frimley Hall Hotel & Spa

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Guest Reviews

7.2

Good

Location

Macdonald Frimley Hall Hotel & Spa is a beautiful and conveniently located hotel that has won the admiration of travelers from all over. Guests mention repeatedly the great location, which is easy to reach by car and just off the M3, making it a perfect place for those transiting through Camberley. The hotel is also ideally situated for exploring the surrounding area with picturesque Swindon forest just a 10-minute drive away. The location is also deemed great for shopping and accessing lots of food places nearby. The hotel's location is also convenient to those with specific purposes, such as the proximity to Frimley Park Hospital and meetings that are being held closeby. Hotel staff receives high acclaim from guests for their exceptional service with some mentioning good parking experience, while others found it hard to find a space. The grounds are delightful and the property is beautifully located, making it brilliant for guests to relax in a lovely and quiet environment.

Breakfast

The breakfast at Macdonald Frimley Hall Hotel & Spa had a mixed reception from guests. Some found it disappointing with cold or overcooked items, limited choices and poor value for money. Others, however, enjoyed a great selection of hot and cold options, nicely presented dishes and good quality coffee. A common complaint was waiting times for food or drinks and the inconvenience of table service compared to a self-service buffet. While some praised the eggs, sausages and vegan options, others found the bacon dry or the croissants stale. Some guests also criticized the extra charges for salmon and the lack of fresh fruit or juices. Overall, the breakfast experience was inconsistent with some guests having a terrible or mediocre meal, while others raving about the incredible or excellent quality.

Dinner

The dinner offerings at Macdonald Frimley Hall Hotel & Spa elicit a range of reactions from guests. While some describe the dishes as simple but delicious or very good, others criticize the poor quality, slow service and limited choice. There are also mixed reviews of the menu pricing with some finding it expensive and others feeling it's just a little pricey. The restaurant itself receives mixed reviews as well with some describing it as very nice and others finding it the chairs tatty or lacking atmosphere. Some guests reported experiencing issues with their orders, including burnt food, slow service and incorrect billing, while others found the food to be well-presented and delicious. Overall, while the dining experience at Macdonald Frimley Hall Hotel & Spa is hit-or-miss, it's clear that the restaurant has the potential to offer guests some great meals.

Rooms

The Macdonald Frimley Hall Hotel & Spa is a lovely hotel situated in beautiful surroundings, however, many of the rooms are in need of updating and are dated and tired. Some guests have noted that the rooms were smaller than expected or a bit basic, but others have praised the spacious and well-equipped rooms with everything you could need. While some rooms were clean and comfortable, others were grubby with stains on the bedsheets and holes in the bathroom doors. The outdated nature of the building was also mentioned with some guests noting the need for redecorating or touching up. Despite this, some guests still found the rooms charming and beautiful and the hotel and rooms were clean, warm and comfortable. Overall, if you can overlook the outdated feeling and varied room standards, the hotel provides a peaceful and comfortable stay.

Beds

The Macdonald Frimley Hall Hotel & Spa boasts comfortable rooms with warm and comfy beds. While some guests found the beds a little too soft, others described them as super comfortable with great pillows. Some guests even requested a bigger bed in their room. However, there were a few negative experiences with one guest finding the bed very uncomfortable and pillows like sleeping on a packet of crisps. The sofa bed for one guest's daughter was described as very thin and uncomfortable. Overall, guests enjoyed clean and comfortable rooms with a cozy and comfy atmosphere.

Cleanliness

The Macdonald Frimley Hall Hotel & Spa has received mixed reviews regarding its cleanliness. Some guests have described the hotel as exceptionally clean with beautiful clean rooms and very well looked after facilities including the spa and swimming pool. Others, however, have complained of grubby rooms, broken tiles and curtains covering hoovers and cleaning stuff. Despite some negative comments, many guests have reported pleasant and spacious rooms that are nice and quiet. Some minor issues have also been reported, such as carpets and towels that didn't look so clean. Overall, the hotel appears to be clean but may require some attention to detail in certain areas.

Staff

The staff at Macdonald Frimley Hall Hotel & Spa are a credit to the establishment with many reviewers praising their friendly and helpful nature. The majority of guests felt welcomed and cared for by the staff, who were always on hand to assist with any needs or requests. A few negative reviews were made about some staff with a receptionist being described as rude by one guest and others pointing out that some staff appeared undertrained or unhelpful. However, the majority of reviewers were impressed with the excellent service provided by the staff with particular praise for the charming receptionist, the caring and committed staff and the fantastic bar staff. The hotel catered for vegans and staff were quick to resolve any issues or noise problems. Overall, the staff at Macdonald Frimley Hall were a vital part of many guests' enjoyable stays.

Spa

The reviews of Macdonald Frimley Hall Hotel & Spa's spa facilities are quite mixed with some guests absolutely loving them and others finding them lacking. The spa is said to have brilliant facilities and staff who are helpful and accommodating. Some guests loved the spa facilities, describing them as clean, inviting and relaxing. However, several guests noted that the spa was not very spacious like other Macdonald hotels and that there was no jacuzzi. There were also complaints about having to go out of the hotel for access to the spa and that some of the spa facilities were closed during their stay. Some felt that the spa was just okay or in need of a modernisation while others found the spa to be excellent with good facilities such as a big steam room, options to book massages and it being included in the price. Overall, the spa is a hit or miss for guests, so it may be worth checking with the hotel before booking if a good spa experience is a priority for you.

Pool

The pool at Macdonald Frimley Hall Hotel & Spa received mixed reviews from guests. Some enjoyed the inviting and pleasant swimming pool, while others found it freezing and noisy due to classes or children. Unfortunately, children have limited swimming time and are not allowed in the pool after 6 pm. The pool is located in a separate building and is shared with residents from outside the hotel, so it can be too full at times. However, the spa and pool facilities were great overall with refreshing refreshments available at the pool area. Some guests experienced issues with the maintenance of the pool or slippery poolside. While there were no kids' meals offered, the swimming pool was extremely warm, clean and pleasant.

Parking

Macdonald Frimley Hall Hotel & Spa boasts a good amount of parking options for guests with plenty of spaces available. However, some travelers noted that it could be hard to find a parking spot at times or that the spaces were tight. The hotel offers ample free parking that is easy to access and secure. Unfortunately, there is no EV charger available in the parking lot, so guests with electric cars may need to find an alternative charging option off-site. Some guests also mentioned that to access the hotel, you may need to cross the parking lot, but overall, the parking situation seems adequate for most visitors.

Family

Macdonald Frimley Hall Hotel & Spa is a lovely place for a family stay and is conveniently located close to family. However, parents should be aware that children are not allowed to use the pool after 6 pm and there are set times for swimming. This hotel is also not the best fit for families with very young children, as there is no lift and meals may take a while to be served. While there are no dedicated kids meals offered, the hotel is dog-friendly and good for shopping. Families should also consider renting two rooms if traveling with kids, as sofa beds may be uncomfortable for younger children. Lastly, parents should note that there may be a lot of kids at the hotel during peak seasons.

4 Star

The Macdonald Frimley Hall Hotel & Spa is a beautiful and grand establishment that offers good value for money. While some guests found the rooms to be a little basic, the style of the hotel was universally praised. Although the evening meals were deemed expensive and not up to four-star standards by some, the sports club next door was a great addition to the hotel's facilities. Overall, if you're looking for an entry-level four-star hotel, the Macdonald Frimley Hall is definitely worth considering.

Yes, Macdonald Frimley Hall Hotel & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Macdonald Frimley Hall Hotel & Spa.

Yes, Macdonald Frimley Hall Hotel & Spa welcomes dogs.

Yes, parking facilities are available at Macdonald Frimley Hall Hotel & Spa.

Yes, Macdonald Frimley Hall Hotel & Spa has a gym.

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