Eser Premium Hotel & Spa

Buyukcekmece , , Fatih Mah. Gazi Mustafa Kemal Cad. No:11 (Show on Map)


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Info This luxury hotel is situated in Istanbul, near Buyukcekmece Beach and Endem TV Tower.
Summary of reviewsEser Premium Hotel & Spa is a luxurious retreat that offers a peaceful and family-friendly atmosphere with stunning sea views. Its location is strategic, close to the beach, an exhibition center and a shopping mall, along with many nearby amenities. The hotel's breakfast and staff are exceptional with guests praising the large and comfortable rooms, friendly staff and outstanding guest service. The pool, fitness gym and spa are also highly recommended with amazing hairdressers and high-quality treatments. While some areas could use additional updates and attention to detail in terms of cleanliness and accessibility, guests overwhelmingly praised the hotel's opulent amenities and exceptional service. Overall, Eser Premium Hotel & Spa is a top choice for business travelers and those seeking a relaxing and indulgent stay.
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Categories
Hotel with Spa
Eser SPA has 5 treatment rooms; its services include massages, body wraps, facials and body scrubs, plus a variety of treatment therapies.

Family Friendly Hotel
Babysitting or childcare (surcharge)

Accessible Hotel
Facilities for the disabled are available.

5-Star Hotel
5-star luxury hotel with high quality service standards in Istanbul.

Luxury Hotel

Eco Friendly Hotel

Hotel for Honeymoon

Romantic Hotel

Hotel with Swimming Pool

  Heated Pool    Indoor Pool    Panoramic View Pool  


Business Hotel

Hotel with Parking

Hotel with Gym

Hotel for Yoga

Hotel with Panoramic View Pool

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types
Senior Suite A very large suite featuring a hot tub and a seating area.

Junior Suite This spacious suite has a seating area.

Exclusive Room This room has an interactive LCD TV with satellite channels.

Deluxe Double Room This spacious room has an interactive LCD TV with satellite channels and an electronic safety box.

Family Room This spacious room features a flat-screen TV with satellite channels, safety deposit box, minibar and electric kettle.

Double Room with Sea View The spacious double room offers air conditioning, soundproof walls, a balcony with sea views as well as a private bathroom boasting a bath.

Exclusive Room Included Airport Transfer & Upgrade to Deluxe Room Featuring free toiletries, this double room includes a private bathroom with a bath, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar and a wardrobe.

About Eser Premium Hotel & Spa
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Guest Reviews
7.9
Good
Location
Eser Premium Hotel & Spa boasts a great location, steps away from the coast and close to a newly developed promenade. Guests can enjoy stunning views of the sea and there are plenty of nearby restaurants, cafes and shops to explore. The hotel is also conveniently located close to an exhibition center and a shopping mall. Visitors appreciate the peaceful and family-friendly atmosphere while enjoying the convenience of having many amenities nearby. One drawback is that the hotel is located slightly away from Istanbul's city center, but it is near the beach. Overall, the location of the hotel receives high praise from guests with many describing it as exceptional and strategic.

Breakfast
If you're a foodie looking for a hotel that places emphasis on breakfast, Eser Premium Hotel & Spa is definitely worth considering. According to guest reviews, the breakfast is a highlight of the stay with many describing it as "good," "amazing," "diverse," and "fantastic." The rooftop breakfast area offers stunning views and a great selection of food options. Despite some negative comments about the quality and variety of dishes, most guests seem to thoroughly enjoy the breakfast experience. The staff's attention to detail and excellent service also add to the overall positive impression of the hotel.

Rooms
If you're looking for a spacious and clean room to stay in while visiting Turkey, Eser Premium Hotel & Spa may be just the place for you. Many guest reviews praise the hotel's large and comfortable rooms, equipped with everything necessary for a comfortable stay. Some rooms even offer a balcony with a view of the sea. The hotel's staff is described as friendly and helpful with a focus on exceptional guest service. While some reviews mention that the hotel is showing its age and may not be up to 5-star standards, most guests seem satisfied with their experience. Keep in mind that some guests reported issues with smoking rooms being given to non-smoking guests and a lack of TOILETRIES in the bathroom, so make sure to communicate your preferences when booking.

Beds
The beds at Eser Premium Hotel & Spa have received high praise from guests. Many commented on the comfortable and well-maintained beds with several mentioning the option to choose the firmness of their pillows. Some found the bed to be extremely soft, while others described it as just right. One guest even called the bed "super." The hotel also offers the convenience of extra sleep accommodations such as sofa beds in some rooms. The only negative feedback related to the bed was a single comment about a dirty and worn-out bed found in one room. Overall, guests seem very satisfied with the quality and comfort of the beds at Eser Premium Hotel & Spa.

Cleanliness
Eser Premium Hotel & Spa is a mixed bag when it comes to cleanliness. On the bright side, many guests have reported clean rooms and excellent cleaning services. However, there have been complaints about dirty bathrooms, mold and spider webs. Some guests have also reported broken fixtures and frayed linens. It seems that while some areas of the hotel could use some attention, the staff is friendly and attentive. Additionally, the hotel's location and views have left many guests impressed. Overall, the hotel has potential but could benefit from additional updates and attention to detail in terms of cleanliness.

Staff
Eser Premium Hotel & Spa boasts a high-quality and friendly staff with many guests mentioning specific individuals who went above and beyond to ensure a pleasant stay. Guest relation manager Natalia was particularly lauded for her responsiveness and professionalism. The hotel had both English and Russian-speaking staff and guests were particularly grateful for their helpfulness. Guests were also impressed with the level of service provided by the housekeeping staff and the exceptional guest service. However, some guests did mention that the staff at reception could be unfriendly at times. Overall, the staff at Eser Premium Hotel & Spa were attentive, efficient, courteous and made for a memorable stay.

Wi-Fi
If you're looking for a hotel with top-notch wifi, Eser Premium Hotel & Spa might not be the best choice. Some guests have reported that the connection is unstable and limited to only two devices per room. Additionally, there have been complaints about having to ask for special passwords from reception to get connected. One reviewer even mentioned having continuous issues with the wifi because the connection is structured in a primitive way, forcing users to input their passport and room numbers each time they reconnect. However, there have been others who have found the wifi to be okay, even if it's not available all the time. Despite the wifi issues, the hotel offers other services that may still make it a worthwhile stay.

Spa
The fitness zone and SPA at Eser Premium Hotel & Spa will leave you impressed. Guests rave about the spa services, including amazing hairdressers and high-quality treatments like hammam and massage. The pool on the top floor offers a stunning view. Access to the gym, spa and pool is included in your stay. Although some guests reported that not all features were working or available, overall the spa experience is highly recommended. The staff is friendly and accommodating, ensuring a relaxing and enjoyable visit.

Pool
The pool at Eser Premium Hotel & Spa seems to be a highlight for many guests. It is described as large and great with a super view of the city from the jacuzzi and sauna. Some guests specifically mention the heated pool, which is described as warm and clean. The fitness facility gym and pool are also mentioned. Although there are some complaints about the chlorine level in the pool making eyes sore, many guests appreciate the opportunity to use the pool for free at any time. Some guests found access to the pool complicated, but overall, the pool area is said to be of very good quality.

5 Star
Eser Premium Hotel & Spa is a 5-star hotel that has received mixed reviews from guests. While some have rated it as 'exceptional', others have felt that it does not live up to its supposed 5-star rating. Some guests have complained about the low quality of service and amenities, including in-room fridges that don't work well and a lack of variety in toiletries. Some have even suggested that the hotel is only worth a 3-star rating. However, there are positive reviews as well. One guest has recommended the hotel as a true 5-star experience and plans to return, while another guest specifically thanked Madame Gulnar for their positive experience. Overall, it seems that while Eser Premium Hotel & Spa may have some areas for improvement, it still has much to offer guests looking for a high-end experience.

Business
If you're a business traveler heading to Istanbul for an exhibition at Tüyap Messe, then Eser Premium Hotel & Spa should be your top choice. Not only is it conveniently located near the event, but the hotel also offers shuttle service to get you there hassle-free. Guests have praised the efficient and attentive staff, mentioning Maryam as an outstanding member. The reception and breakfast personnel have also been described as "very zamechatelnyy," indicating a more than satisfactory experience. For business travelers, a good location is key and Eser Premium Hotel & Spa understands this, making it a top pick among savvy travelers.

Accessible
Guests of Eser Premium Hotel & Spa have reported mixed experiences regarding accessibility for individuals with disabilities. Unfortunately, some guests have mentioned that certain facilities need renovation and that the hotel as a whole may not be fully handicap-accessible, despite being advertised as such. However, others have noted that staff members were accommodating and helpful, even when guests made special requests or had specific accessibility needs. While some rooms may not be 100% accessible, the hotel's strategic location close to the sea, grocery stores and restaurants may make up for any accessibility limitations. Overall, guests should inquire with the hotel directly about their specific accessibility needs before booking.

Luxury
Welcome to Eser Premium Hotel & Spa, a truly luxurious retreat for those seeking a relaxing and indulgent stay. Despite a few negative reviews stating that the services were not up to 5-star standards, our guests overwhelmingly praised the hotel's lavish amenities. With free access to the pool, hammam and sauna at any time, guests felt pampered and refreshed. The stunning pool, gym and hammam also received high marks and many guests found it difficult to leave the resort. While there were a few dissenting opinions, the majority of guests agreed that this hotel was worth a visit and even a return stay. Madame Gulnar was especially noted for her exceptional service. Come experience the opulence for yourself and find out why so many recommend Eser Premium Hotel & Spa as a true 5-star destination.


Yes, Eser Premium Hotel & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Panoramic View Pool.

Yes, a spa is available at Eser Premium Hotel & Spa.

No, Eser Premium Hotel & Spa doesn't allow dogs.

Yes, parking facilities are available at Eser Premium Hotel & Spa.

Yes, Eser Premium Hotel & Spa has a gym.
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