The Abbey Hotel & Apartments

Bury Saint Edmunds , , 35 Southgate Street (Show on Map)


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Info
Summary of reviewsOverall, The Abbey Hotel & Apartments is a charming, historic property located in the heart of lovely Bury St Edmunds, perfect for those looking for a blend of old English charm and modern amenities. Despite being very old, the hotel is well-maintained and the tasteful conversion of the old building with its exposed timber beams adds to its appeal. Guests appreciate the interesting design, quirky atmosphere and the way that historical features have been blended with modern facilities. The location is excellent, just a short walk from the center of Bury St Edmunds and its various attractions and restaurants and the fact that it is a family run business adds to the charm of the place. For those looking for an affordable stay in a hidden gem filled with character, The Abbey Hotel & Apartments is an excellent choice.
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Categories
Hotel for Adults Only
Steeped in history and period charm, The Abbey Hotel and Apartments is an adult oriented property that offers the most comfortable, relaxing and unique accommodation experience to every guest that visits Bury Saint Edmunds. Since the hotel is housed on a building of historical significance and features antique furniture and unique decorations that cannot be replicated, it cannot accommodate any children below the age of 10.

Boutique-style Hotel

Luxury Hotel

Historic Hotel

Eco Friendly Hotel

Hotel for Honeymoon

Romantic Hotel

Business Hotel

Hotel with Parking

Small Hotel

4-Star Hotel

Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
Do you perform temperature checks upon guests' arrivals?
No
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Room Types
Classic Double Room Free Wi-Fi, a king-size bed and an en suite bathroom are featured in this room.

Apartment This apartment has a large bedroom with built-in wardrobe and dressing space, a kitchenette and a shower-room. The kitchenette is furnished with a fridge, microwave, tea and coffee facilities and wash basin.

Superior Cottage Superior Cottage is a converted stable which offers a private entrance, a kitchenette and a ground floor bathroom with full sized bathtub and separate shower. The living room overlooks the garden.

Junior Suite The suite has 1 bedroom and 1 bathroom with a walk-in shower and free toiletries. The suite features carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a dining area, as well as a wardrobe. The unit has 1 bed.

Classic Double Room with Bath Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath and a hairdryer. The double room features carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a dining area, as well as a wardrobe. The unit offers 1 bed.

Deluxe Double Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The double room features carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a dining area, as well as a wardrobe. The unit offers 1 bed.

Two-Bedroom House Featuring a private entrance, this holiday home consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a hairdryer. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The holiday home features parquet floors, a seating area with a flat-screen TV, a tea and coffee maker, a dining area, as well as a wardrobe. The unit offers 2 beds.

Single Room with Shower Featuring free toiletries and bathrobes, this single room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The single room features a tea and coffee maker, a dining area, a wardrobe, a flat-screen TV, as well as garden views. The unit has 1 bed.

About The Abbey Hotel & Apartments
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Guest Reviews
8.8
Excellent
Location
The Abbey Hotel & Apartments is a fantastic choice for those looking for a hotel in the heart of Bury St Edmunds. Guests have raved about the hotel's excellent location with many stating that it is within walking distance of everything the town has to offer. Visitors have enjoyed the pleasant 10-15 minute walk into the charming town centre and have particularly liked that the hotel is located in a quiet area despite being fairly central. The hotel's proximity to the town centre has been praised with guests pleased to find a great selection of restaurants, cafes and shops just a short walk away. The hotel is ideally located for those wanting to explore the fascinating historic town with plenty of sights to see and attractions to enjoy. Guests have also liked the convenience of the hotel's parking facilities and ease of access to major routes to nearby cities and coastal resorts. Overall, The Abbey Hotel & Apartments is the perfect accommodation option for anyone looking for a safe and well-located place to stay in Bury St Edmunds.

Breakfast
The Abbey Hotel & Own Access Apartments offers a breakfast that guests can't help but rave about. With phrases like "beautiful breakfasts" and "fantastic and very quick!" appearing in guest reviews, it's clear that the breakfast is a highlight of the experience. Guests mention the excellent quality of the food and the variety of options available, including a cereals and toast bar and the ability to make their own toast. The hotel's staff, like Natasha, are also praised for their contributions to the breakfast experience with guests describing the breakfast as "delicious," "fantastic and generous," and "top class." Whether it's enjoyed in the communal dining room or delivered straight to the guest's room, the breakfast is a definite crowd-pleaser. Overall, guests absolutely love the breakfast at The Abbey Hotel & Own Access Apartments and appreciate the excellent service and quality.

Rooms
The Abbey Hotel & Apartments offers cozy and clean rooms that are well-appointed, spacious and comfortable with lovely Tudor architecture and beautiful decor. The rooms have everything you need and more with generous sizes and plenty of space, including two-bedroom apartments and self-contained cottages. Each room is clean, comfortable and full of character with period features and nice touches such as slippers and dressing gowns. Some rooms may have steep stairs, but all are well-maintained and equipped with modern amenities like power sockets with USB charge points and the hotel provides glasses, crockery and a small kitchen area for all guests who might want to self cater - a brilliant idea! Breakfast is brought to the room and guests love the old beams and dreamy thick carpets. However, some rooms may have cobwebs and a few guests found the beds hard or the apartments a little tired. But overall, guests love the hotel’s historic interior, quaint and charmingly informal style and the warm and welcoming atmosphere made for a pleasant stay.

Beds
The Abbey Hotel & Apartments boasts comfortable beds with many guests praising how comfy and clean they are. There are a few criticisms, such as the occasional lumpy or hard bed, but these seem to be rare occurrences. Most describe the beds as very comfortable with some mentioning that they appreciated the spaciousness of the bed. The only negative review noted a particularly uncomfortable bed, though it seems to be an outlier as no other guests mentioned similar issues. Overall, guests can expect a decently comfortable bed during their stay at The Abbey Hotel & Apartments.

Cleanliness
Guests at The Abbey Hotel & Apartments have noted the hotel's overall cleanliness in their reviews. Many guests have complimented the lovely and clean rooms, which are spacious and comfortable. The hotel is described as spotlessly clean and guests were happy to see that it was also very safety-conscious regarding Covid-19 measures. Some minor issues were also reported, such as staining on the skirting board in the bathroom, minor grubbiness in some areas and a few dated features. However, guests generally appreciated the basic cleanliness of the property and noted that the staff was responding well to the current situation. Overall, visitors felt that the hotel was a pleasant and clean place to stay.

Staff
The Abbey Hotel & Apartments boasts exceptional and friendly staff with guests repeatedly describing them as amazing, helpful and accommodating. The thoughtful and approachable hosts, Quentin and Claire, stand out for going above and beyond to make their guests feel welcome, from upgrading their rooms to serving them delicious breakfasts in bed. The staff's warmth and hospitality are evident in small gestures, such as offering recommendations and local knowledge, accommodating late checkouts and ensuring that nothing is too much trouble for their guests. Many rave about Natasha, who is described as smiley, efficient and a joy to be around. Even the owners themselves are noted for being friendly and approachable, always available on-site to assist. With the hotel's historic, atmospheric building and excellent cooked breakfasts, it's the staff's charm that truly makes The Abbey Hotel a standout destination for travelers seeking a warm and welcoming stay.

Parking
If you're planning on driving to The Abbey Hotel & Apartments, don't worry: there is parking available. While the car park might be small and tight, there are marked out spaces and even a public car charger. Guests appreciated the on-site free parking, which even allocated a specific space to each room. While there may have been some issues with the limited space and narrow entrance, it was still considered a bonus to have safe and free parking in a great location within the historic town. If you have a larger car, you might find the car park a bit of a squeeze, but overall the parking is adequate and available. There is even free but time-limited on-street parking just opposite the hotel. So, feel free to drive on over and enjoy your stay without worrying about where to park your car.

Historic
The Abbey Hotel & Apartments is a charming historical property located in the heart of Bury St Edmunds, a lovely old town. It is a beautifully converted Tudor era property, featuring exposed beams, sloping floors and low ceilings that add to its appeal. The hotel has a lot of character and is a perfect blend of old English charm and modern amenities. The tasteful conversion of the old building with its gorgeous timber beams is admirable and the lovely thick carpets make it a joy to walk around. It's a quirky hotel with lots of stairs, interesting design and a historic atmosphere. Despite being very old, it is well-maintained and the way that the historical features of the building had been blended with the modern facilities is impressive. The intimacy of being a family run business added to the charm of the place. It is an excellent location, a short walk to the center of Bury St Edmunds and its various historic attractions and good choice of restaurants. The hotel is a hidden gem, oozing with so much character at an affordable price.


No, The Abbey Hotel & Apartments doesn't have any pool.

No, a spa isn't available at The Abbey Hotel & Apartments.

No, The Abbey Hotel & Apartments doesn't allow dogs.

Yes, parking facilities are available at The Abbey Hotel & Apartments.

No, The Abbey Hotel & Apartments doesn't have a gym.
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