The Great Northern Hotel has mixed reviews when it comes to its rooms. Some guests found the rooms outdated and in need of a major upgrade, while others labeled them 'comfy' and 'spotless'. Many guests had issues with the beds, finding them uncomfortable and the pillows flat. Additionally, the size of the rooms was criticized by some, while others found them spacious and large with excellent views. There were also concerns about cleanliness with some guests finding evidence of uncleaned rooms such as cobwebs on the ceiling and dirty marks on skirting boards. However, staff were praised for their friendly attitude and cleanliness in general. The hotel was described as basic for a four-star, but with a lovely real hotel feel. Finally, while some were disappointed by the noise or coldness of the rooms, others were lucky enough to be upgraded to larger rooms and enjoyed a comfortable stay with lovely clean rooms, excellent counter space and even Netflix on the TV.
