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Relais & Châteaux Hotel Heritage

Bruges , Niklaas Desparsstraat 11 (Show on Map)

8.9

Excellent

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1 room2 guests 1 room, 2 guests

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Info Perfectly located near the Market Place, the boutique Hotel is within walking distance of the city’s top desirable sites.

Summary of reviewsIf you're looking for a luxurious stay in the heart of Bruges, the Relais & Châteaux Hotel Heritage is highly recommended. Guests love the hotel's exceptional location near the main square, making it the perfect starting point to explore the city. The breakfast is highly praised as outstanding with fresh and high-quality ingredients provided and the dining experience is superb as well. Rooms are elegant and clean, although some guests found them small for the high price. The hotel's cleanliness is praised and the staff is described as exceptional, making guests feel like royalty throughout their stay. The hotel is perfect for a romantic getaway with attention to detail making guests feel special. All in all, if you're looking for a luxurious, romantic vacation in Bruges, the Relais & Châteaux Hotel Heritage is a top choice.
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Boutique-style Hotel

This charming boutique hotel in the heart of Bruges's Old Town features 22 luxurious and individually decorated rooms, equipped with all the amenities that guests might need. From excellent services and luxurious accommodation to an unparalleled historic atmosphere, this boutique hotel will offer an unforgettable stay to every guest.

Historic Hotel

Built as a private mansion in 1869

Year erected: 1869

What is the history of the property?
Build as a mansion house, converted into a hotel in 1993

What was the era and/or the architectural style in which the property was built?
Built in Neo-Classical style in 1869

Family Friendly Hotel

Visit an awesome city and grab the opportunity to make together with your family unforgettable memories.

What percentage of your guests are families? Under 50%

Family-Friendly room types:

Family rooms. Number: 1

Triple rooms. Number: 2

Please suggest which room type a family with one child should choose and where the child will sleep:
Deluxe room with extra bed (sofa bed)

Romantic Hotel

Set in the historic old town and featuring lavish decoration, antique furniture and the highest quality of services, this boutique hotel is the perfect destination for the most romantic getaway.

Hotel near Nightlife Spots

Near the theater district and gourmet restaurants.

Hotel with EV Charging Stations

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Size of the spa facilities: Indoor area: 120 m² (1292 ft²)

Spa facilities:

Private massage and treatment room(s)

Sauna(s)

Steam room(s) / Hammam(s)

Fitness area

Spa facilities opening hours: 08:00 - 23:00

Business Hotel

Hotel with Parking

EV charging stations

Location of parking spaces:

At the basement(s). Number of spaces: 12

Cost of parking: Cost per night: € 35

Self parking or valet parking?

Valet parking: Guests' vehicles are parked for them.

Hotel with Gym

Size of the gym: 30 m² (323 ft²)

Gym equipment:

Treadmill(s) - Stationery bicycle(s) - Rowing machine(s) - Elliptical(s) - etc. Number: 2

Exercise machine(s) - Multi exercise station(s) - Special-purpose exercise device(s) - etc. Number: 1

Training bench(es) - Dumbbell sets - Barbell sets - Kettlebells - etc.

Resistance bands - Balance trainers - etc.

Cost for using the gym: Free for guests

5-Star Hotel

Hotel where Extra Health & Safety Measures Have Been Taken

Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
No

Room Types

Classic Double Room This uniquely decorated room features warm decor with an authentic chandelier. This room includes an Ipad 2, a Nespresso coffee machine and tea making facilities. Please note that no extra beds are available for this room type.

Deluxe Double Room Enjoy the free aperitif offered in your room every evening. This room includes an Ipad 2, a Nespresso coffee machine and tea making facilities.

Junior Suite with Theatre View This suite overlooks the theatre and includes: - a separate seating area - a luxurious marble bathroom with a spa bath, shower and Hermès toiletries - bathrobes and slippers - a bowl of fresh fruit - a house aperitif each evening - an Ipad 2 - a Nespresso coffee machine and tea making facilities. Please note that no extra beds are available for this room type.

Junior Suite with Belfry View This suite benefits from picturesque views and includes: - a luxurious marble bathroom with a spa bath, shower and Hermès toiletries - bathrobes and slippers - access to the sun terrace, gym and sauna - a basket of fresh fruit - an aperitif each evening - an iPad 2 - a Nespresso coffee machine and tea making facilities. Please note that no extra beds are available for this room type.

Family Suite with Balcony Guests will have a special experience as this family room provides a spa bath. The spacious family room offers air conditioning, a minibar, a terrace with city views as well as a private bathroom featuring a walk-in shower.

About Relais & Châteaux Hotel Heritage

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Guest Reviews

8.9

Excellent

Location

The Relais & Châteaux Hotel Heritage is a beautiful boutique hotel located in the heart of Bruges. Its lovely historical building is just off a side street near the main square, providing guests with a super location to explore central Bruges. In fact, many reviews mention the hotel's excellent location, ideal for visiting the historic center with some even calling it perfect. The refined atmosphere of the hotel and its exceptional location make it an excellent choice for a stay in Bruges. Guests love the lovely looking hotel in a great location and its convenient proximity to the Grande Place makes it a top choice for those looking to explore the city. The central location of the hotel is described as simply ideal with many guests commenting on its easy access to all the city's attractions. Whether you're in Bruges for sightseeing or just to relax and soak up the charming atmosphere, the Relais & Châteaux Hotel Heritage is sure to please with its beautiful building, prime location and excellent customer service.

Breakfast

The breakfast experience at Relais & Châteaux Hotel Heritage is highly praised by guests with words like 'outstanding', 'exquisite' and 'formidable' being used to describe it. The beautiful dining room adds to the elegance of the central hotel. The breakfast is packed with fresh and high-quality ingredients, providing a varied and gourmet buffet. However, some guests had a disappointing experience with one review describing it as a 'disaster' with missing dishes and forgotten orders. Despite this, the majority of guests highly recommend the breakfast with many enjoying extra treats like champagne and gastronomic dishes. The hotel provides personal touches and fresh produce, making it a 'royal' and 'exceptional' breakfast experience.

Dinner

Relais & Châteaux Hotel Heritage offers an exceptional restaurant experience that leaves guests wowed with the quality of the food. Many guests rave about the excellent breakfast and dinner served at the hotel, which is on par with gastronomic restaurants. The hotel's concierge service is also highly commended for providing excellent recommendations on outside restaurants to dine at. There are a few reviews, however, that claim the restaurant's quality is overrated and one guest was disappointed with the portion sizes and prices at the restaurant Mystik. Nonetheless, many guests highly recommend the restaurant, saying that it's worth dining there during your stay.

Rooms

Relais & Châteaux Hotel Heritage is a charming and cozy hotel with beautiful rooms. Guests can expect elegant and clean rooms with comfortable beds and impeccable attention to detail. However, some guests have found the size of the rooms to be small and disappointing, especially for the high price. The hotel is also small and rooms facing the street can be noisy despite the double glazing. Some guests have also mentioned that the bathrooms and rooms could benefit from a more modern touch. Nevertheless, the hotel's decoration and cleanliness have received much praise. Overall, guests can expect a delightful and comfortable stay at Relais & Châteaux Hotel Heritage.

Cleanliness

Relais & Châteaux Hotel Heritage is the epitome of luxurious cleanliness. Guests are raving about the immaculate conditions of the hotel, boasting that the cleanliness was pristine and the customer service was impeccable. Although one guest did find some open items from the previous occupant in the mini-bar, all other reviewers unanimously agree that the rooms were spotless. Rooms may be small, but they are reminiscent of palaces and guests feel personally welcomed into the clean, pleasant space. The staff display professionalism and attention to detail, creating an overall atmosphere of luxury that guests cannot stop raving about. For those seeking a clean and sophisticated stay, Relais & Châteaux Hotel Heritage is the perfect choice.

Staff

The staff at Relais & Châteaux Hotel Heritage receives overwhelming praise from guests with phrases such as "unbelievable staff," "personnel exceptionnel," and "staff are the crowning glory of the hotel." Reviews repeatedly emphasize the impeccable service and caring nature of the staff, who are friendly, helpful, attentive and professional. The front desk, restaurant, concierge and cleaning staff are all welcoming and accommodating and even the owners receive compliments for being friendly and approachable. Guests note that the staff go above and beyond, such as following them out to the street to make sure they are okay. The breakfast service is particularly noteworthy with guests describing the staff as "super gentils" and "au petit soin." The only downside mentioned is that the staff may not always be knowledgeable about local restaurant recommendations. Overall, guests are impressed by the exceptional hospitality and warmth of the staff at this hotel.

5 Star

If you're looking for an exceptional five star stay in the heart of Bruges, the Relais & Châteaux Hotel Heritage might just be the perfect choice for you. Despite a few negative reviews, the majority of guests praise the hotel for its luxurious facilities and exceptional service. From the moment you arrive, you'll be treated like royalty with staff who go above and beyond to make sure everything is just right. Of course, this kind of experience isn't cheap, but most guests agree that it's well worth the price. The hotel itself is stunning with a grandeur that's reminiscent of a palace. Rooms are well-appointed and comfortable and everything is kept in immaculate condition. Highlights of the stay include the excellent service, exceptional attention to detail and the perfect location right in the heart of Bruges. Overall, we highly recommend the Relais & Châteaux Hotel Heritage for anyone seeking a truly luxurious experience.

Luxury

Relais & Châteaux Hotel Heritage is a luxury boutique hotel that offers a luxurious old-world atmosphere. Guests found the stay to be well worth the extra bucks they paid and felt like they were staying in a palace. The lovely staff provided exceptional service throughout their stay. While some guests felt that the hotel fell short of their expectations for a 5-star experience, others thought that it was a top-notch establishment with superb facilities, professional staff and delicious food. Everything was top-notch and guests found the comfort on par with that of a palace. However, some also thought that the hotel was a little pricey. Regardless, staying at Hotel Heritage is sure to make for a successful trip to Bruges for those who appreciate luxury and fine living.

Romantic

If you're looking for the perfect romantic getaway, Relais & Châteaux Hotel Heritage is the place to be. Its luxury, boutique hotel setting is the perfect destination for an amazing romantic experience. From the moment you step into your room, you will feel like you are living in a romantic film with Champagne and Chocolate waiting for you. Guests have said that their anniversary and honeymoon celebrations were made truly memorable by the hotel's attention to detail. And it's not just couples - even a Valentine's weekend with girlfriends was made deugdendoend (or enjoyable) because the hotel paid attention to every detail. Our guests have described their stay as an "exceptionally beautiful experience" and "a wonderful weekend" (un week-end merveilleux). So, if a weekend amoureux formidable (or an amazing romantic weekend) is what you're after, book your stay at Relais & Châteaux Hotel Heritage.

No, Relais & Châteaux Hotel Heritage doesn't have any pool.

Yes, a spa is available at Relais & Châteaux Hotel Heritage. For more information, read the answers to the Spa questionnaire

No, Relais & Châteaux Hotel Heritage doesn't allow dogs.

Yes, parking facilities are available at Relais & Châteaux Hotel Heritage. For more information, read the answers to the Parking questionnaire

Yes, Relais & Châteaux Hotel Heritage has a gym. For more information, read the answers to the Gym questionnaire

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