Rhinefield House Hotel

Brockenhurst , , Rhinefield Rd (Show on Map)


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Summary of reviewsRhinefield House Hotel is a stunning and luxurious retreat located in the heart of the New Forest. Guests can enjoy beautiful surroundings and gardens while exploring nearby woodland areas. The hotel's breakfast options are mixed with some guests raving about the wide range and well-presented food, while others were disappointed with the cooked breakfast and service. The two main dining options offered by the hotel are well received with some describing the fine dining experience as exquisite, although some felt the Armada menu was overpriced. The hotel's rooms are generally comfortable and well-appointed, although some in need of refurbishment. The hotel's cleanliness is noted to be excellent with COVID-19 cleaning procedures being adhered to extremely well. The staff provide outstanding service and cater well to families with flexible options for children's activities. The outdoor pool is a favourite among guests, particularly in summer and the hotel is known for its luxurious, yet tranquil atmosphere. It is a great choice for a romantic getaway, although some guests found it overpriced for what it is.
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Hotel with Spa
Rhinefield House Hotel boasts a tranquil spa environment for reviving both mind and body. Guests can choose from a variety of luxurious treatments in contemporary styled rooms. The facilities include an outdoor and indoor pool, two treatment rooms, sauna, steam room and more. Spa breaks are also available for those seeking a true escape. Guests can also choose from a range of facials and massages, including anti-aging and deep tissue treatments. The spa uses products from leading brands and employs expert therapists to enhance each guest's experience.

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Room Types
Double Room Classic bedrooms include fine cotton sheets, a flat-screen TV, and free broadband internet access. Please note that this room can accommodate a baby cot. This room strictly cannot accommodate an extra bed for a child or adult.

Executive Double or Twin Room Spacious rooms with views over the hotel or into the New Forest. Each is located in the garden wing, with a plasma-screen TV, and bathroom with power shower and luxury toiletries.

Superior Family Room Offering free toiletries and bathrobes, this family room includes a private bathroom with a bath, a shower and a hairdryer. This family room features air conditioning, a tea and coffee maker, flat-screen TV with satellite channels, as well as chocolate for guests.

One-Bedroom Apartment This apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The kitchenette comes with a refrigerator, kitchenware and an oven. This apartment features a tea and coffee maker, a seating area, flat-screen TV with satellite channels, as well as chocolate for guests. The unit offers 1 bed.

Two-Bedroom Apartment This apartment includes 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. The kitchenette has a refrigerator, kitchenware and an oven. This apartment has a tea and coffee maker, a seating area, flat-screen TV with satellite channels, as well as chocolate for guests. The unit has 2 beds.

Superior Apartment This spacious apartment features 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. A kitchenette fitted with a refrigerator, kitchenware and an oven is available for cooking and storing food. This apartment has a tea and coffee maker, a seating area, flat-screen TV with satellite channels, as well as chocolate for guests. The unit has 2 beds.

Three-Bedroom Apartment This spacious apartment features 1 living room, 3 separate bedrooms and 1 bathroom with a bath and free toiletries. A kitchenette fitted with a refrigerator, kitchenware and an oven is available for cooking and storing food. This apartment has a tea and coffee maker, a seating area, flat-screen TV with satellite channels, as well as chocolate for guests. The unit has 3 beds.

About Rhinefield House Hotel
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Guest Reviews
8.7
Very Good
Location
Rhinefield House Hotel is a stunning retreat set in the heart of the New Forest, offering guests an unparalleled escape from the world. With excellent staff, food and atmosphere, it's perfect for a lovely relaxing break. Guests loved the hotel's beautiful building and grounds, including the picturesque surroundings and lovely gardens. The location of the hotel is ideal for walking and exploring the scenic roads and woodland areas of the New Forest with guests especially enjoying the black water tall trees trail nearby. It's also great for exploring the local area with many wonderful walks on the doorstep. All in all, a wonderful location in a beautiful setting and an excellent base for exploring the New Forest.

Breakfast
Focusing on the breakfast served at Rhinefield House Hotel, reviews suggest that the overall experience varies. Guests comment on the breakfast being fantastic, excellent, amazing, delicious, fresh and tasty, superb and perfect with a wide range and huge choice of well presented food. Some guests also enjoyed having breakfast in their room. However, others mention that the cooked breakfast was less than average, the breakfast service was poor, disappointing or only just adequate and the food ingredients were not remarkable or special. Some suggest that the hotel could consider offering a selection of toppings or playing background music in the breakfast area to improve the experience. The breakfast is typically served in 1 or 2 rooms depending on demand. Despite mixed feedback, guests generally praised the food and service at the hotel with some even recommending the restaurant options.

Dinner
The Rhinefield House Hotel offers two main options for dining: a large formal dining room aimed at fine dining and an Orangery annex that provides a more casual experience. Many guests enjoyed the food with some describing it as fantastic, wonderful and excellent. The al a carte and tasting menus are well-cooked and accompanied by good service. However, some reviewers felt that the Armada menu was overpriced and not exceptional with one noting that the dinner menu was not changed. Additionally, some guests had negative experiences with service, ranging from slow to nonexistent and food quality with some describing their meals as uninteresting, of poor quality or cold. Despite these issues, however, many guests were pleased with the food overall and considered the fine dining to be exquisite. The breakfast and dinner options were well-presented and delicious with the conservatory restaurant being noted as very relaxing. In summary, guests should expect to find a variety of dining options at Rhinefield House Hotel and while some may find the food and service to be inconsistent, others may have a more positive experience.

Rooms
The Rhinefield House Hotel offers a mix of modern and traditional rooms with each room having its own style and feel. While some rooms are well appointed and comfortable, others can be lacking in light or feel basic for the price of the hotel. The cleaning and maintenance of the rooms is generally good with spotless rooms and quality towels and robes. Guests enjoy the spaciousness and comfort of the rooms with many mentioning large beds, quality furnishings and air conditioning. However, some rooms are in need of refurbishment and updating with bathrooms showing signs of limescale and rust marks. Overall, the hotel is known for its lovely ambiance and excellent garden and guests are impressed with the unique features of some of the rooms, such as the fabulous floor-to-ceiling glass wall in the Armada room that allows guests to watch animals without disrupting them.

Beds
The Rhinefield House Hotel is a great family-friendly option with comfortable beds that guests rave about. While some found the bed a bit too hard for their taste and experienced aches in the morning, the majority of guests said that the beds were really comfortable and changed daily. The rooms themselves were smart, clean and spacious with soft towels provided. However, some guests found it difficult to sleep due to only having a duvet on the bed. Overall, if you're looking for a clean and comfortable stay, the Rhinefield House Hotel is a great option.

Cleanliness
Guests at Rhinefield House Hotel agree that the overall cleanliness of the hotel is excellent - from the spa area to the rooms themselves. Rooms are consistently described as spotless and well-maintained with towels and robes of an excellent standard. However, a few guests noted that certain areas, such as the bar and some timber clad areas, could benefit from a more thorough clean and one guest commented that the bathrooms showed signs of limescale and rust. Guests also noticed that the outside tables and chairs were not always cleaned between guests. Despite these minor concerns, most guests were impressed by the hotel's standard of cleanliness and noted that COVID-19 cleaning procedures were being adhered to extremely well.

Staff
The staff at Rhinefield House Hotel are nothing short of outstanding. From the moment you arrive, you will be greeted by friendly and highly trained individuals who are more than happy to go the extra mile for you. Whether you need assistance with your luggage or recommendations for local activities, the staff will be there to help. The service is exceptional with staff being both professional and attentive. Along with superb facilities, the lovely atmosphere and grounds are complemented by the exceptional staff who work tirelessly to ensure a comfortable and enjoyable stay for all guests. The restaurant staff stand out as the stars of the hotel, providing friendly and efficient service. However, there were a few instances where some staff lacked motivation or failed to provide adequate service, causing some guests to feel inconvenienced. Overall, the staff at Rhinefield House Hotel are a standout component of any stay, providing exceptional service and experiences that will be remembered for a long time.

Spa
Rhinefield House Hotel boasts a spa with excellent facilities that cater to guests' relaxation needs. Many guests enjoyed pampering themselves with incredible massages and luxury facials, all while being assisted by the great spa staff. However, some guests reported that their experience was made unsatisfactory due to the steam room not working. They did highlight that the indoor pool and sauna are great, though. Overall, the spa is described as lovely, great, lush and super by guests who had a chance to use it. For those who did not, unfortunately, it was fully booked. Some guests called attention to a limited time to use the spa and outdoor pool, as well as restrictions caused by Covid-19. Despite that, many guests found the spa treatments to be of extremely high quality, even if there was a limited supply of staff. However, a few guests noted the spa's minimal facilities and reported that it was poorly maintained and monitored, lacked a relaxation room and was relatively small. Nevertheless, some guests found a spa with a jacuzzi a soothing way to end their cycling day, while others had a great manicure at the spa with Hollie or Rebecca.

Pool
Rhinefield House Hotel offers both indoor and outdoor pool facilities to its guests. The outdoor heated pool provides a pleasant experience, although it can be fully occupied by children at times. The indoor pool is much smaller than expected, but it still offers a pleasant evening swim. Some guests find the swimming pools to be too small, crowding the area during peak hours. Due to Covid-19 restrictions, guests must pre-book pool and spa usage. While some guests find the spa pool full of kids jumping and shouting, others praise the excellent spa facilities and outdoor pool. The outside gardens are well kept, making it worth exploring. However, the pool area needs to expand to accommodate more guests. The hotel's outdoor pool is warm and pleasant, but it can be dirty at times and the sunbeds have no cushions. Although the overall experience can be hampered by the Covid-19 rules, the outdoor heated swimming pool is amazing and the pool staff is super helpful.

Family
Rhinefield House Hotel is a great place for families to stay at. We found it very comfortable for our family and our daughter especially loved it. We were pleased to find that the hotel is also welcoming to dogs. The hotel staff was great and prepared to be flexible for our 7 year old daughter's tastes. She simply adored the activities for kids at the hotel. Bikes were also mentioned as a great activity for families to do together. We found lots of children around the pool area and the hotel was so accommodating with the children. Overall, we had a very enjoyable family stay at Rhinefield House Hotel.

Outdoor Pool
Rhinefield House Hotel offers a delightful outdoor pool where guests can enjoy a refreshing swim amid stunning surroundings. Although the pool is sometimes fully occupied by children, there are many lovely outdoor seating areas where you can relax and soak up the sun. Due to Covid restrictions, the use of the outdoor pool and spa facilities are limited to only 30 minutes a day and pre-booking is required. However, those who did enjoy the spa and outdoor pool complimented on the excellent facilities. There is also an indoor pool for those who prefer to swim inside. The outdoor heated swimming pool is an absolute favorite among guests. The beautiful grounds of the hotel and the lovely outdoor spaces make for a pleasant stay.

Luxury
Rhinefield House Hotel is the ultimate destination for those seeking relaxed luxury in a stunning country setting. This exceptional hotel boasts a grand, beautiful old building and well-kept grounds, making it one of the most beautiful places you'll ever stay. The stunning stately home, gardens and water features make for a smart hotel that oozes class and elegance. Guests rave about the exceptional service, facilities, linen quality and high-quality environment. The lovely surrounding country setting and beautiful property make Rhinefield House our favourite hotel. The cuisine is truly exceptional and the toiletries provided are a great added touch. While some guests may find it overpriced for what it now is, the majority believe it's worth the money, making it one of the best in the new forest. However, for £300 a room, they expected better. Overall, Rhinefield House Hotel is a nearly perfect hotel for those who appreciate luxurious surroundings and high-class service.

Romantic
If you're looking for a dreamy romantic trip away, then Rhinefield House Hotel is the perfect destination. The beautiful surroundings provide a tranquil and idyllic backdrop for your romantic getaway. Not only that, but the staff were warm and hospitable, making our stay extra special. We spent our honeymoon here, celebrating both our birthdays ahead of our stay. The hotel made some lovely gestures when they knew it was my partner's birthday, adding an extra special touch to our romantic break. We had a luxurious trip away and my partner and I both loved our time at the Rhinefield. The candlelit dinner we had was very nice indeed and this was an amazing destination for our honeymoon. The hotel made our honeymoon so special and our beautiful room to dine in was the perfect setting to celebrate our wedding anniversary too. Whether you're looking for a pre-wedding getaway or just a romantic break, Rhinefield House Hotel's building and setting are excellent for making your stay the perfect getaway.


Yes, Rhinefield House Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.

Yes, a spa is available at Rhinefield House Hotel.

No, Rhinefield House Hotel doesn't allow dogs.

Yes, parking facilities are available at Rhinefield House Hotel.

Yes, Rhinefield House Hotel has a gym.
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