Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? No
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? No
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 00:00 - Check-out: 00:00
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? No
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Has there been a person appointed to supervise the correct implementation of the measures? No
Do you check temperature for all onsite staff on a scheduled basis? No
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? No
Is there a doctor available either on-site or on-call? No
Has the hotel closed during the pandemic? Yes Reopening Date: Unknown
Additional Information: CORONAVIRUS STATEMENT FROM THE BAY TREE HOTEL
As with all well-run boutique hotels the Bay Tree is kept spotlessly clean. Each day our two or three
housekeeping staff clean the hotel from top to bottom.
Coronavirus is a respiratory illness and is therefore generally spread by airborne droplets coming from
an infected person’s coughs or sneezes. The virus can survive on hard surfaces but for a limited time
only. The virus prefers the cold (around 8C) which is why it is expected – or at least hoped – that it will
naturally die out as Spring and Summer approach. The Bay Tree is kept warm all day and night long
with the central heating system.
The Bay Tree does not have any air conditioning units.
The hot water in the taps and showers is maintained between 50C and 55C and this is in a ‘sealed’
system. Hot water, particularly when used with soap, will kill the virus. Be assured that the Bay Tree
has a hot water system with two boilers and three hot water tanks; the hot water will not run out!
Our kitchen runs at a high standard of cleanliness and we are delighted to say that the Environmental
Health inspection on 17 February 2020 re-awarded the Bay Tree with the highest hygiene rating of ‘5’.
All food is temperature controlled using temperature probes and refrigeration. All surfaces are kept
clean after each service using antibacterial spray. Staff are trained in hand washing using anti-bacterial
soap provided in the kitchen. Crockery, cutlery and cooking equipment is washed in the dishwasher
which has a final rinse temperature of around 80C.
Precautions Being Taken
In addition to our normal cleaning schedule we have introduced some additional procedures, and
these will stay in place into the coronavirus threat is over
• Hand wipes and / or gel is provided at the entrance lobby at the front door
• All doorknobs, handles and locks in the public area are cleaned three times a day with antibacterial cleaner. Similarly, with the stair rails. Guest room door furniture is cleaned once a
day.
• In the en suite bathrooms, taps, showers and washbasins are cleaned with anti-bacterial
cleaner each day.
• Servicing staff’s training on hand washing has been re-enforced and no food or drink will be
served to guests without thoroughly washing their hands
What should Bay Tree Guests do?
On arrival at the hotel please use a hand wipe (xx we may switch to sanitising gel) that is provided at
the front door. This hand wipe is safe to use on your face as well. Alternatively, you can use the hand
wash gel that is provided in the Ladies and the Gentlemen’s lavatories on the ground floor towards the
back door.
Before coming into the restaurant for breakfast or any other meal please wash your hands in your
room using the hand wash gel in the dispensers located in the en suite shower room.
Company Registration 03896006
Follow the government guidelines in:
• Regular handwashing
• Not touching your face (eyes, nose and mouth) with your hands unless in the shower
• Only sneezing or nose blowing into a paper tissue which is then disposed of in a waste bin,
Deluxe Double RoomThis double room's special feature is the fireplace. Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This double room features a tea and coffee maker, flat-screen TV, garden views, as well as wine/champagne for guests. The unit offers 1 bed.
Deluxe Double Room with Balcony and Sea ViewThe double room offers a tea and coffee maker, a seating area, a balcony with sea views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Deluxe Double or Twin Room with Sea ViewProviding free toiletries, this twin/double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This twin/double room features a tea and coffee maker, flat-screen TV, sea views, as well as wine/champagne for guests. The unit offers 2 beds.
Deluxe Double or Twin Room with Partial Sea ViewOffering free toiletries, this twin/double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. This twin/double room has a tea and coffee maker, a seating area, flat-screen TV, as well as wine/champagne for guests.
Deluxe Double RoomGuests will have a special experience as the double room provides a fireplace. Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This double room features a tea and coffee maker, flat-screen TV, garden views, as well as wine/champagne for guests. The unit offers 1 bed.
Deluxe Double Room with Sea ViewProviding free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This double room features a tea and coffee maker, flat-screen TV, sea views, as well as wine/champagne for guests. The unit offers 1 bed.
Deluxe Double or Twin RoomProviding free toiletries, this twin/double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This twin/double room features a tea and coffee maker, a seating area, flat-screen TV, as well as wine/champagne for guests.
Deluxe Single RoomProviding free toiletries, this single room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This single room features a tea and coffee maker, a seating area, flat-screen TV, as well as wine/champagne for guests. The unit offers 1 bed.
Deluxe Double or Twin Room Disability accessDogs can be accommodated in this room for an additional fee.
Deluxe Double Room with Sea View Picture WindowProviding free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This double room features a tea and coffee maker, flat-screen TV, sea views, as well as wine/champagne for guests. The unit offers 1 bed.