Holiday Inn Brentwood, an IHG Hotel

Brentwood , , Brook Street (Show on Map)


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Summary of reviewsThe Holiday Inn Brentwood, an IHG Hotel is a conveniently located hotel with a great range of amenities for guests. While the breakfast and rooms received mixed reviews, guests loved the restaurant and raved about the comfortable beds. The staff were generally friendly and helpful with the exception of some receptionists. The hotel's gym, swimming pool and location were praised with guests appreciating the close proximity to nearby destinations. Parking was somewhat of a bone of contention for some, who felt the charges were too high. Overall, the hotel provided good value for money, making it a great choice for those on a budget. However, guests with disabilities had mixed experiences with accessibility and cleanliness was also an issue, as some rooms and bathrooms were not up to standard.
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Hotel with Spa
Experience pure relaxation at the spa of Holiday Inn Brentwood, an IHG Hotel. Take a dip in the jacuzzi, unwind in the steam room or the sauna and indulge in beauty treatments that will leave you feeling refreshed and rejuvenated. Rejuvenate your mind, body and soul at the spa of Holiday Inn Brentwood.

Hotel with Pool Lap Lanes
Guests have the privilege of utilising the Spirit Leisure Club, situated within the hotel premises. This health and fitness hub boasts of a swimming pool designed with lap lanes for fitness enthusiasts, and a fully-equipped gymnasium for all your workout needs. To add a touch of luxury, beauty treatments can also be availed at the club.

As for the indoor pool, it's not just about swimming. Lap lanes are there for those seeking an active workout, while the jacuzzi, steam room, and sauna cater to guests yearning for a more relaxed experience. The pool facility is accessible throughout the week and usage is complimentary for hotel guests. A safety policy is in place that requires one adult for every three children below 16 years of age in the pool. Please note, guests need to bring their own towels.

Hotel near Golf Courses

Eco Friendly Hotel

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Indoor Pool    Pool Lap Lanes  


Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Indoor Pool

Room Types
Standard Double or Twin Room Room features a work desk, and comes with double-glazed windows. There is a TV with pay-per-view movies, and you can also enjoy facilities for making tea and coffee. When you arrive at the hotel the receptionists will do their best to meet your room type preference but this is subject to availability upon check in and cannot be guaranteed in advance.

Executive Double Room Located on the 2nd floor, features complimentary water, a bathroom with luxury toiletries, bathrobes and slippers. In addition, the Holiday Inn Executive room product has been enhanced and guests booking this room type will now receive the following amenities & services: -Super fast complimentary WiFi -Premium hot drinks refreshment amenities -Still and sparkling water in your room -Bluetooth sound system & 37-inch flat-screen TV -Bathrobes and slippers

Twin Room Room features a work desk, and comes with double-glazed windows. There is a TV with pay-per-view movies, and you can also enjoy facilities for making tea and coffee.

Double Room - Disability Access Room features a work desk, and comes with double-glazed windows. There is a TV with pay-per-view movies, and you can also enjoy facilities for making tea and coffee.

Double Room Room features a work desk, and comes with double-glazed windows. There is a TV with pay-per-view movies, and you can also enjoy facilities for making tea and coffee.

Double Room with Two Double Beds Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit offers 2 beds.

Premium King Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room features carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit offers 1 bed.

Premium King Room - Accessible Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. This wheelchair accessible double room features air conditioning, a seating area with a flat-screen TV and a toilet with grab rails. The unit offers 1 bed.

Family Room with Sofa Bed Offering free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room has carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit has 1 bed.

About Holiday Inn Brentwood, an IHG Hotel
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Guest Reviews
7.7
Good
Location
Holiday Inn Brentwood, an IHG Hotel, is a fantastic choice for travellers looking for a conveniently located place to stay. Reviewers rave about the hotel's location, describing it as perfect or excellent. Whether you're in town for an evening out, visiting Brentwood's high street, or attending a nearby event, the hotel's location won't disappoint. Guests appreciate the hotel's close proximity to the M25, railway station and other destinations. Plus with pubs and other ideal places just a stone's throw away, you won't have to wander far to find fun things to do. Overall, visitors agree that Holiday Inn Brentwood's location is unbeatable, making it an ideal choice for your next trip.

Breakfast
The breakfast at Holiday Inn Brentwood has received mixed reviews from guests. Some have described it as excellent with a great choice of food at the buffet and lovely pancakes made with a pancake making machine. Others have found it to be just okay with cold food and tough hash browns. Some guests have mentioned that they had to pay for breakfast, which used to be free previously. However, many guests have praised the quality of the food and the range of options available. Despite some complaints about cleanliness and vegetarian sausages taking a long time, the breakfast has been described as tasty and even the best some guests have ever experienced in a hotel. Kids have especially enjoyed the pancakes, while adults have appreciated the Starbucks coffee. Overall, while the breakfast at Holiday Inn Brentwood may not be the traditional English breakfast, most guests have found it satisfying and varied.

Dinner
Many guests report a positive experience dining at the on-site Marco's restaurant at the Holiday Inn Brentwood. The food has been described as lovely, delicious and exceptional with standout dishes including sweet potato and cajun fries. However, some guests have found the prices to be high with one guest feeling let down by their experience in Marco's. For those looking to dine elsewhere, it's an easy walk into Brentwood for dinner. It's important to note that on Friday nights, there is loud music, which may not be ideal for those looking for a quiet dinner. Overall, the restaurant at the Holiday Inn Brentwood offers a great dining experience for hotel guests.

Rooms
The Holiday Inn Brentwood, an IHG Hotel, offers a range of basic to contemporary rooms, but some may be pricey for their quality. While some guests found their rooms clean and nicely prepared, others experienced issues such as leaking showers, dirty bathrooms and worn out carpets. Some of the rooms may also be dated, tatty or poorly finished. However, many found the rooms to be comfortable with nice decorations, comfortable beds and pillows and good space - especially for accessible rooms. The hotel's bar area was praised for being lovely and open, while others described the hotel as a basic and outdated establishment. Despite cleanliness being generally appreciated, some guests noted dirty bathrooms and carpets that needed a clean. Temperature control may also be an issue as some rooms were either uncomfortably hot or cold. Some rooms were not what guests expected and there were reports of missing amenities such as switched main lights or cracked tea cups. Overall, guests seem to have had mixed experiences with the hotel's rooms.

Beds
The beds at the Holiday Inn Brentwood, an IHG Hotel are a highlight according to guest reviews. Visitors have praised the hotel's comfortable and cozy beds, including king size and double beds that guests found to be comfortable, warm and comfy. Though some guests had issues with the pillows, the majority of visitors enjoyed a restful night's sleep. A few mentioned that their bed was too soft or too small, but most found the beds to be a highlight of their stay. The hotel also provided a good breakfast to start the day after a night spent in the awesome beds. Despite some water issues, guests found that the rooms at the hotel were comfortable and met expectations. The hotel prides itself on its quiet rooms, which feature nice and comfortable beds according to guest reviews.

Cleanliness
Travelers who have stayed at Holiday Inn Brentwood, an IHG Hotel, have left mixed reviews regarding the cleanliness of the hotel. Some guests found the hotel to be clean and tidy with pleasant staff and comfortable rooms. However, others were disappointed with the lack of cleanliness in the bathrooms, particularly under the toilet seat. Some guests found dirty towels and stained bed sheets and carpets that looked like they needed a good clean. Some complained of worn-out carpets and smelly rooms. The hotel is said to be in need of substantial refurbishment and small things like breakfast tables not being cleaned thoroughly before being reset. There were also some reports of toilets not being cleaned regularly and pubic hair found in the bathroom. Nonetheless, travelers who haven't experienced any such issues found superb value for money, good facilities, clean bedding and rooms, contemporary furnishings, a bright and neat atmosphere and a friendly staff.

Staff
The staff at Holiday Inn Brentwood, an IHG Hotel, have received a mixed response from guests. While many reviewers have praised the staff for their friendliness, helpfulness and professionalism, some have reported negative experiences. Several guests have highlighted the helpfulness of the waiting and dining staff and have commended the housekeeping team for their efficiency. The reception staff have received mixed reviews with some guests citing their professionalism and others criticizing their attitude. Many guests have mentioned specific staff members by name, including Julie the manager, Rebbeca at reception and Okane at check-in, for providing excellent service. Despite some negative comments from a few guests, the overwhelming consensus is that the staff are a major asset to the hotel and go out of their way to ensure guests have an enjoyable stay.

Wi-Fi
Guests staying at the Holiday Inn Brentwood, an IHG Hotel, have had mixed experiences with the wifi at the property. Some have had no wifi connection at all, while others have reported weak or abysmal wifi signals. Additionally, the paid wifi option is no longer available and basic internet is only offered for free. On top of this, some guests have had trouble with other technological amenities, such as electric car chargers not working and no working telephones in their rooms. Overall, connectivity at the hotel has been described as dreadful and frustrating, making it difficult for guests to stay connected during their stay.

Gym
If you're someone who likes to stay active during your travels, you'll be happy to know that Holiday Inn Brentwood offers a gym for guests to use for free. While some reviewers didn't make use of it, others praised the gym, noting that it was very good, despite being a bit crowded at times. For those looking for more than just basic gym facilities, the hotel also offers a swimming pool, jacuzzi and Sunna room. However, some reviewers caution that the gym and other sport facilities are outdated, so keep that in mind when booking. Overall, guests appreciate having a fitness centre available on site that isn't too busy.

Pool
If you're looking for a hotel with top-notch pool and gym facilities, look no further than the Holiday Inn Brentwood. Guests rave about the lovely pool and good jacuzzi with steam rooms and saunas for ultimate relaxation. Plus, the best part? Free use of the gym and swimming pool during your stay. While some reviewers wished for more seating around the pool, everyone agrees that the swimming pool itself is excellent - great temperature and just the right size for a good swim. Even little ones can enjoy the pool, as one reviewer said. It's worth noting, though, that some guests found the rooms, gym and swimming pool outdated. That aside, the hotel has excellent facilities and the swimming pool is a highlight for many. So, take the plunge and enjoy a refreshing swim during your stay at the Holiday Inn Brentwood.

Parking
Guests of the Holiday Inn Brentwood have varied opinions on the hotel's parking situation. Some found the car park well-organised with easy-to-follow parking fees, while others were surprised and resented the extortionate parking costs of £8 per night. Several guests were unhappy with having to pay for parking, especially when the charges were not mentioned in their booking or when booking through third-party sites. Some suggested that parking should be free for staying guests or creditable on check-out. Despite the confusion and frustration with parking costs, guests appreciate that the hotel has its own car park, which is spacious with plenty of parking space.

Family
Holiday Inn Brentwood, an IHG Hotel is a great location for families traveling with children. While some guests mentioned that there could be more outdoor activities for younger children, the hotel had plenty to offer in terms of indoor entertainment. The swimming pool was especially popular among children and the staff was super friendly towards families. The on-site restaurant had great breakfast options and children even received a special goody bag upon check-in. While the room size wasn't ideal for everyone, it worked fine for families of four. Overall, the hotel provided a comfortable and enjoyable stay for families traveling with kids.

4 Star
Looking for a comfortable and affordable stay in Brentwood? Look no further than the Holiday Inn Brentwood, an IHG Hotel. Reviews from confirmed guests consistently praise this hotel for its exceptional service, superb amenities and overall great value for money. Rooms are well-presented and meet the standard of a 4-star hotel, making it an ideal choice for those looking to balance comfort and budget. While some guests may find the property just okay, it is generally agreed that this hotel exceeds expectations, making for an enjoyable 4-night stay. Overall, the Holiday Inn Brentwood is a top pick for those looking for a great hotel experience without breaking the bank.

Accessible
Guests with disabilities had varied experiences at the Holiday Inn Brentwood, an IHG Hotel. Some found the accessible rooms to be spacious with all necessary facilities, while others found the hotel unsuitable for wheelchair users due to narrow doors and tight spaces in the showers. The inconsistency in accessibility was also noted, especially if guests did not have their own vehicle. Staff could have been more helpful in ensuring automatic doors were installed in disabled bedrooms. Despite this, some guests found the hotel easily accessible and conveniently linked to the highway.


Yes, Holiday Inn Brentwood, an IHG Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Lap Lanes.

Yes, a spa is available at Holiday Inn Brentwood, an IHG Hotel.

No, Holiday Inn Brentwood, an IHG Hotel doesn't allow dogs.

Yes, parking facilities are available at Holiday Inn Brentwood, an IHG Hotel.

Yes, Holiday Inn Brentwood, an IHG Hotel has a gym.
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