Connaught Lodge

Bournemouth , , 32 West Hill Rd, West Cliff (Show on Map)


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Info The property has a central location, neighboring the sister hotel Best Western Connaught. Guest staying at Connaught lodge can use all the facilities at Best Western hotel for free including the spa center and gym.
Summary of reviewsConnaught Lodge is a great choice for those looking for a reasonably priced hotel in a convenient location, just a 5-minute walk from Bournemouth's beautiful beach. The hotel offers a good breakfast with a lovely range of food, although some guests experienced long queues due to private functions. The rooms are generally clean and spacious with comfortable beds, although some guests found the decor and furnishings a bit dated. The staff are a highlight of the hotel with many guests praising their helpfulness, politeness and friendliness. The spa and pool received mixed reviews with some guests finding the facilities excellent while others found them below expectations. The parking situation is a point of contention among guests with some feeling unfairly charged and others reporting limited availability. Overall, Connaught Lodge offers decent rooms and facilities at a reasonable price with the added bonus of a lovely pool and spa amenities.
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Hotel with Spa
Located in Bournemouth, Connaught Lodge boasts a world-class spa facility, ideal for those seeking a relaxing escape from daily life. The spa features an 18-meter indoor swimming pool with sun loungers, a heated jacuzzi, a double sauna with discreet lighting, an eucalyptus-infused steam room with mood lighting and four intimate spa treatment rooms including two double rooms for couples. The spa offers a range of indulgent treatments including massages, facials, body scrubs, wraps, and more. Guests can personalize their experience with the help of a professional and dedicated team, ensuring that their time at the spa is tailored to their specific needs. After their treatment, guests can lounge in the stunning relaxation lounge, surrounded by an atmosphere of peace and tranquility. From deep tissue massages to head-to-toe full-body massages and even a special pregnancy massage, Connaught Lodge offers a luxurious choice of massage options guaranteed to leave visitors feeling refreshed and rejuvenated. Come and experience the ultimate in luxury and relaxation at Connaught Lodge's Bluewater Spa.

Hotel with Swimming Pool
Located adjacent to the main hotel, The Connaught Lodge offers guests a tranquil escape in a separate building. To reach it, guests can take a leisurely stroll through the gardens of the main hotel or make use of the lodge's private entrance. With 28 bedrooms, including two luxurious suites, The Connaught Lodge provides the perfect setting for those who prefer a quieter retreat yet still want access to all the amenities of the main hotel. This includes the AA Rosette brasserie, the gin bar, the spa and of course, the inviting swimming pool. Set at a comfortably warm temperature of 28°C, the pool offers a relaxing space to unwind and float away. For those seeking a little extra pampering, the Jacuzzi is the perfect spot to soak up the bubbles while enjoying the massage jets. With a temperature of 37°C, it's like a tropical paradise within the tranquil confines of the property. Poolside loungers are also available for soaking up the peaceful atmosphere.

  Indoor Pool    Pool Lap Lanes  


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Room Types
Junior Suite This suite comes with an en-suite bathroom, a separate lounge with sofa bed and offers 2 flat-screen TVs, bathrobes, slippers, Nespresso coffee machine and complimentary mineral water throughout your stay. Please refer to the Children and Extra Bed Policy for more information.

Single Room All single bedrooms have a private bathroom with shower, flat-screen TV with Freeview channel, free Wi-Fi and hospitality tray of tea, coffee and hot chocolate.

Standard Double Room This tastefully decorated room features a 40-inch Freeview TV, free Wi-Fi and free tea and coffee making facilities and an en suite bathroom with hairdryer. Please note that this room cannot accommodate any children.

Standard Twin Room This tastefully decorated room features a 40-inch Freeview TV, free Wi-Fi and free tea and coffee making facilities and an en suite bathroom with hairdryer. Please note that this room cannot accommodate any children.

About Connaught Lodge
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Guest Reviews
7.9
Good
Location
Connaught Lodge is a great choice for those who want to enjoy Bournemouth's beautiful beach as it is only a 5-minute walk away. The hotel is conveniently situated in the city center, making it easy to explore the town's top attractions, shops and entertainment options. Guests can also enjoy the benefits of the hotel's good parking facilities and have the freedom to leave their car parked for the whole stay while walking around. With a short walk through either the garden or car park to the main building, guests can access the terrace garden, staff that is polite and helpful and good facilities at a reasonable price. However, some guests have mentioned that the hotel needs updating. Nonetheless, it is still a perfect location for short trips that do not require luxury.

Breakfast
Connaught Lodge definitely doesn't disappoint when it comes to breakfast. Guests mentioned great quality and a lovely range of food, including a delicious English breakfast. The buffet was well laid out and there was plenty of choice to suit everyone. Some guests even mentioned that staff catered to dietary restrictions such as veganism. Others also appreciated the little touches, such as having a pot of tea instead of using a machine and staff filling up water bottles with ice. While a few reviewers noted some small issues with the hot food, the general consensus was that the breakfast was excellent. Unfortunately, some guests experienced long queues at breakfast due to private functions. Nonetheless, breakfast was a highlight of their stay at Connaught Lodge.

Rooms
The Connaught Lodge offers a variety of rooms for different preferences and budgets. The rooms are generally clean and spacious with comfortable beds, although some guests found the decor and furnishings a bit dated and in need of attention. The bathrooms range from excellent to small with some needing upgrades. Some guests also experienced issues with heating, noisy plumbing and thin walls. However, the hotel staff were generally accommodating and responsive to guests' needs, such as changing rooms to a more suitable size or providing additional amenities. Some rooms come with nice extras like a small sofa, table and desk with tea/coffee/kettle. Overall, the reviews suggest that while not a luxury hotel, Connaught Lodge offers decent rooms and reasonable prices.

Beds
The beds at Connaught Lodge have been a topic of discussion among guests with most reviews praising their comfort. Guests enjoyed large rooms and very comfortable beds with some describing them as fantastic. However, a few guests found the beds too hard or firm to their liking. Flat pillows were also a minor issue for some guests. Despite this, the overall consensus was that the rooms were comfortable and the facilities in the main hotel available to Lodge customers was a lovely perk, especially since they were free.

Cleanliness
Guests have mixed opinions on the cleanliness of Connaught Lodge. While some guests say that their rooms and the hotel in general were clean, others found the hotel building and rooms to be old and run down. Some guests reported dirty bathrooms, mirrors and pools. On the other hand, some guests were impressed with the cleanliness of their spacious, well-organized rooms and good quality bedding. Despite some comments about areas needing updates and deep cleans, many guests noted the helpful staff and convenient location of the hotel, as well as the access to facilities in the main hotel.

Staff
The staff at Connaught Lodge are definitely a highlight of this hotel with many guests praising their helpfulness, politeness and friendliness. The reception staff were particularly welcoming and guests appreciated the convenience of being able to communicate with them via WhatsApp. The restaurant staff also received high praise with some guests even mentioning specific employees by name. The staff was also very informative, providing guests with excellent recommendations for dining out. While there were some reviews mentioning rude or inexperienced staff, the majority of guests had positive experiences. The gin bar was noted as a particularly lovely feature and the breakfast was deemed delicious with a good variety. Overall, guests felt that the staff at Connaught Lodge made their stay a pleasant and memorable one.

Spa
The spa at Connaught Lodge received mixed reviews from guests. Some found the facilities to be excellent, including a good steam room and sauna, a lovely spa area and fabulous swimming pool and spa amenities. Guests also enjoyed treatments such as massages with one guest stating they had an amazing massage in the spa. However, some guests were disappointed with the spa, finding that it looked tired, run down and below expectations. There were also complaints about dirty swimming pool water and changing areas, broken lockers and showers and poor arrangements of chairs and loungers. Some guests noted that the spa was not manned and that towels had to be obtained at the main reception. However, for those who enjoyed the spa, they found it to be a nice bonus feature for a short break. Recommendations for improvement included providing discounted spa treatment prices for guests and having robes available at the spa.

Pool
The Connaught Lodge hotel comes with a lovely spa and pool that is a favourite among guests. The swimming pool is of a good size and provides a great opportunity for a lovely afternoon swim. Some guests have noted that the pool was a little cold, others loved the addition of a hot tub and steam sauna. The pool and leisure facilities are clean and well-maintained - perfect for relaxation. However, the cleanliness of the pool has been a concern for some as sand, dirt and grime have been observed at the bottom of the pool. The changing rooms, in particular, are in need of some renovation, as they look tired and one of the showers was not in use. Despite this, the pool area is an excellent place to relax with rattan recliners available. The location of the hotel, along with parking, good breakfast and evening meals and the lovely pool make it an ideal spot for a short break.

Parking
The parking situation at Connaught Lodge seems to be a point of contention among guests. While some reviewers were pleased with the hotel's parking options and convenient location, others had less-than-stellar experiences. A few guests felt unfairly charged for parking with one stating that it should be free for hotel guests. Others reported that there was simply no parking available and that staff didn't offer any help in finding alternatives. Some reviewers were frustrated by the small and poorly-monitored parking lot with tight spaces and inexperienced drivers causing issues. Some guests also noted that parking was limited and only available until 1 pm with no guaranteed space for those arriving later. While the cost of parking was considered reasonable by some, others felt that the charge of £8 was too steep. Overall, those planning to stay at Connaught Lodge may want to consider the parking situation and plan accordingly, especially if arriving in peak season.


Yes, Connaught Lodge has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Lap Lanes.

Yes, a spa is available at Connaught Lodge.

No, Connaught Lodge doesn't allow dogs.

Yes, parking facilities are available at Connaught Lodge.

Yes, Connaught Lodge has a gym.
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