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A downtown Boston hotel placed right in the heart of the city, as it is located just four miles from Boston Logan International Airport and a few blocks from Copley Square, the Charles River, the Museum of Fine Arts or Fenway Park.
Summary of reviewsPositive reviews of the Sheraton Boston Hotel consistently highlight its great value for money and convenient location in the heart of downtown Boston. Guests praise the comfortable rooms and the pleasant and helpful staff. While some reviews suggest that the hotel could use some updating, overall guests have a memorable and enjoyable stay. Marriott rewards members in particular are delighted with their experience at this property. If you're planning a trip to Boston, the Sheraton is definitely worth considering.
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Take a break from your daily routine swimming in the Boston's largest heated indoor lap pool with retractable roof for warmer summer months. Heated Pool Rooftop Pool Pool Lap Lanes Outdoor Pool
Sheraton Boston Hotel is located in the heart of Boston and offers a luxurious 4-star accommodation experience with its comfortable and elegant rooms and suites, a full-service spa, a fitness area with an indoor lap pool, family amenities and conference venues, making it an ideal choice for both leisure and business trips.
Hotel Taking Steps Towards Sustainability
Hotel near Nightlife Spots
Hotel with Pool Lap Lanes
Room Types
About Sheraton Boston Hotel
Guest Reviews
The Sheraton Boston Hotel boasts a fantastic location in the heart of Back Bay within walking distance to Boston Common and other popular destinations. Guests love the convenience of being located inside the Prudential Mall and right next to Newbury Street with easy access to stores, restaurants and public transportation. The hotel's central location also makes it a great choice for events at Fenway Park or nearby universities. The spacious rooms, well-equipped gym and friendly staff all add to the positive experience of staying here. Overall, guests agree that the location of this hotel is absolutely superb and worth the stay.
The breakfast options at Sheraton Boston Hotel received mixed reviews from guests. While some guests found it expensive and not worth the high price, others enjoyed the variety and quality of the breakfast. Some guests suggested the addition of vegetables to the breakfast menu. The Market breakfast option was popular among guests who liked the variety it offered. A few guests complimented the breakfast, stating that it was good. However, the buffet was criticized by some guests who found it poor and expensive, costing $100 for four people. Some guests were disappointed that breakfast was not included in the room rate and had to be paid for separately. Additionally, some guests were unhappy about having to pay extra for Wi-Fi and believed it should've been free along with breakfast.
The Sheraton Boston Hotel offers a mix of outdated and modern rooms that vary in size and decor. While some guests report worn furnishings and small bathrooms, many note that the rooms are clean, spacious and well-kept. Several rave about the comfortable beds and excellent views of the Charles River. Some reviewers mention difficulties with adjusting room temperatures or hearing noise from adjacent rooms or elevators. Room service receives high praise for promptness, fair pricing and excellent food quality. Though some guests report difficulty sleeping due to strong smoke smells or thin walls, others highlight the quiet, private atmosphere of their rooms. However, some guests argue that the hotel rooms do not offer value for money. Despite mixed reviews, the hotel's central location and variety of services, like spacious family rooms and room service, make it a good choice for travelers seeking a comfortable and convenient stay in Boston.
If you're looking for a cozy spot to rest after exploring the streets of Boston, you'll be pleased to know that the Sheraton Boston Hotel has some fantastic beds. Many of our guests raved about how comfortable their beds were, using words like 'wonderful' and 'fantastic'. Some even specifically mentioned enjoying the comfy king size beds in their rooms. Even those who didn't have the best experience at the hotel had positive things to say about the beds themselves. While there were a few complaints about terrible beds and pillows, most guests found their bed to be very comfortable. One guest even mentioned that their hotel bed was more comfortable than their bed at home. So, whether you're staying in Boston for business or pleasure, you can rest easy knowing that you'll have a comfy spot to lay your head at the Sheraton Boston Hotel.
Guests are generally pleased with the level of cleanliness at Sheraton Boston Hotel with many describing the rooms as clean and well-kept. Despite some complaints about housekeeping not cleaning every day or not vacuuming unless asked, guests still note that the housekeeping staff is friendly and accommodating. Some guests did have issues with certain aspects of cleanliness, such as old pee spots on the toilet seat, dirty curtains, or not properly functioning bath drains. However, these reviews are in the minority with the majority of guests praising the hotel's cleanliness. Overall, the hotel is viewed as a nice, exceptionally clean place to stay.
The Sheraton Boston Hotel boasts friendly, efficient and helpful staff according to guests' reviews. From the receptionists to the housekeeping to the concierge, the staff went above and beyond what was expected of them. Despite a few isolated incidents reported of rude and unhelpful staff, most guests had nothing but praise for the hotel's personnel. The cleaning ladies were particularly singled out for their kind demeanor. The hotel's great location, upscale ambiance and excellent room amenities combined with the staff's attentive service made for a wonderful stay.
The Sheraton Boston Hotel provides both free and paid WiFi services for its guests. Reviews from guests show that some are frustrated with having to pay for in-room WiFi, while others appreciate the free WiFi in the lobby. However, those who have paid for the premium WiFi service have reported good internet speed. Some guests have also mentioned the expensive charges for WiFi, which has left a negative impression on their stay. Despite this, many guests have highlighted the hotel's convenient location, spacious rooms and other amenities that compensate for the WiFi charges.
When it comes to the pool and fitness facilities at Sheraton Boston Hotel, guests have had varying experiences. For those who were able to use it, the inside pool was "fantastic" and "amazing," with one guest being "most impressed" by it. Another guest loved swimming at the outdoor pool. The gym and pool were also "very well maintained" and "nice," according to reviews. However, some guests were unable to use the pool as it was out of service or closed for maintenance with one mentioning that the chemicals had been mixed wrongly. Others felt that the pool was in need of work and described it as uneven, rippled or murky. Despite these mixed reviews, it seems that those who were able to use the pool enjoyed it thoroughly.
The Sheraton Boston Hotel is a fantastic choice for those looking to stay in the heart of downtown Boston without breaking the bank. Guests consistently raved about the hotel's great value for money and convenient location. The rooms were described as comfortable and the staff were praised for their pleasant and helpful demeanor. Although some reviews mentioned that the hotel could use a bit of updating, overall, guests seemed to have a memorable and enjoyable stay. In particular, Marriott rewards members were delighted with their experience at this property. If you're planning a trip to Boston, the Sheraton is definitely worth checking out!
Yes, Sheraton Boston Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Pool Lap Lanes, Rooftop Pool, Outdoor Pool.
Yes, a spa is available at Sheraton Boston Hotel.
No, Sheraton Boston Hotel doesn't allow dogs.
No, parking facilities aren't available at Sheraton Boston Hotel.
Yes, Sheraton Boston Hotel has a gym.
