Summary of reviewsThe JW Marriott Minneapolis Mall of America is a highly recommended hotel for those planning a shopping trip to the Mall of America. Its convenient location, attached to the mall, provides direct access to shopping and dining options. The hotel is also in close proximity to tourist attractions and the airport, making it an ideal choice for travelers. The rooms are spacious, clean and comfortable with spectacular views. The staff is outstanding, providing exceptional customer service and going above and beyond to make guests feel comfortable and well taken care of. The hotel is well-maintained and exceeds expectations with their preparations in dealing with COVID. The fitness center is top-notch and the food quality is great. While some guests noted that the hotel is dated and has some worn areas, the overall consensus is positive regarding the quality of the rooms. Despite a few minor complaints, the JW Marriott Minneapolis Mall of America is a wonderful and clean hotel with exceptional staff and amenities. Show more
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Categories
Luxury Hotel
Hotel near Ski Resorts
Hotel for Honeymoon,
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool,
Heated Pool Indoor Pool
Business Hotel
Hotel with Parking,
Accessible Hotel
Hotel with Gym,
4-Star Hotel
Hotel with Indoor Pool,
Hotel with Heated Pool,
Room Types
King RoomThis room includes a seating area, desk, coffee maker and flat-screen cable TV. It has a mini-fridge as well.
Queen RoomThis room includes a seating area, desk, coffee maker and flat-screen cable TV. It has a mini-fridge as well.
One-Bedroom SuiteFeaturing a separate living room, this suite includes a sofa bed, mini-fridge and flat-screen cable TV.
Deluxe King RoomThis room includes a seating area with a sofa bed, desk, coffee maker and flat-screen cable TV. It has a mini-fridge as well.
King or Queen Room - Concierge LevelThis room includes a seating area, desk, coffee maker and flat-screen cable TV. It has a mini-fridge as well.
Includes access to the concierge lounge that features hors d'oeuvres, complimentary non-alcoholic beverages. Business services and a bar are available for a fee as well.
King or Queen Room - High FloorThe spacious double room features air conditioning, a coffee machine, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.
Guest room with Two Queen Beds - High FloorThe spacious double room features air conditioning, a coffee machine, as well as a private bathroom boasting a bath and a shower. The unit has 1 bed.
Concierge Level Guest Room with Two Queen BedsThe spacious double room offers air conditioning, a coffee machine, as well as a private bathroom featuring a bath and a shower. The double room features a flat-screen TV with cable channels, a seating area, a carpeted floor and heating. The unit offers 1 bed.
Queen Room with Two Queen Beds - Hearing AccessibleThe unit has 2 beds.
King Room - Hearing AccessibleThe unit offers 1 bed.
King Room with Adapted Tub - Mobility AccessibleThe unit offers 1 bed.
If you're planning a shopping trip to the Mall of America, the JW Marriott Minneapolis is the perfect place to stay. Not only is it conveniently located right next to the mall, but guests also love that it's attached, providing direct access to all of the shopping and dining options inside. But the location isn't just great for shopping - it's also in close proximity to tourist attractions and the airport, making it an ideal choice for travelers. Plus, the rooms themselves are pretty good too. Overall, the convenient and central location of the hotel is definitely a highlight according to guest reviews.
Rooms
The JW Marriott Minneapolis Mall of America is a beautiful and upscale hotel that offers comfortable and spacious rooms with spectacular views. Guests praise the cleanliness and quietness of the rooms and hallways. The beds are comfortable and some rooms feature both a bathtub and separate walk-in shower. The hotel is also praised for its excellent location, friendly staff and good food. While some guests noted that the hotel is dated and has some worn areas, the overall consensus is positive regarding the quality of the rooms.
Cleanliness
The JW Marriott Minneapolis Mall of America is a beautiful and well-maintained hotel with exceptional cleanliness. The staff is very friendly and courteous, making for wonderful accommodations. The rooms are large with comfy beds and tasteful decor. The hotel exceeds expectations with their preparations in dealing with COVID, making guests feel safe and well taken care of. The fitness center is top-notch and the food quality is great. Despite one guest's experience with old towels and a language barrier with a cleaning lady, overall the hotel is immaculate and the cleanliness is rated 10/10. The pool, restaurant and rooms are all very clean and welcoming, making for a truly nice and clean stay.
Staff
The staff at the JW Marriott Minneapolis Mall of America receives glowing reviews from guests with many noting their outstanding customer service and friendliness. Guests consistently report feeling welcomed and appreciated by the courteous and professional staff. From the front desk to the bellhop, the team is praised for going above and beyond to make guests feel comfortable and well taken care of. Reviewers note that the upscale hotel is impeccably clean and the staff is responsive, helpful and always willing to assist with any requests. However, some guests did complain about long lines and a single occasion with a cleaning lady who was unable to speak English. Overall, the staff is hailed as amazing, exceptional and among the best in the industry.
Yes, JW Marriott Minneapolis Mall of America has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at JW Marriott Minneapolis Mall of America.
No, JW Marriott Minneapolis Mall of America doesn't allow dogs.
Yes, parking facilities are available at JW Marriott Minneapolis Mall of America.
Yes, JW Marriott Minneapolis Mall of America has a gym.