Holiday Inn Express & Suites - Mall of America - MSP Airport by IHG
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Summary of reviewsHoliday Inn Express & Suites - Mall of America - MSP Airport by IHG enjoys a favorable reputation among guests, primarily due to its prime location, exceptional service, and comfort. Positioned conveniently near the Mall of America and MSP Airport, the hotel offers easy access to key attractions with the added benefit of a complimentary shuttle service. This strategic location, coupled with reasonable pricing, makes it a top choice for travelers seeking convenience and value.
Guests are largely impressed by the breakfast offerings, which feature a broad range of choices including eggs, pancakes, sausage, and pastries. The breakfast is generally viewed as satisfying and a good start to the day, though a minor suggestion is to extend the breakfast hours for added convenience. The rooms receive praise for their spaciousness, cleanliness, and modern amenities, providing a relaxing environment for visitors. Comfortable beds and clean bathrooms add to the overall positive room experience, despite a few noting the beds' softness may not suit everyone's preferences.
Cleanliness is a standout feature, with rooms and common areas consistently maintained to high standards, creating a quiet and inviting atmosphere. The staff are frequently commended for their friendliness and attentiveness, often going the extra mile to fulfill guests' needs, including efficient shuttle service facilitation.
While the hotel excels in many areas, the parking fees have raised some concerns among guests, as they are occasionally unexpected and not clearly communicated at booking. Nonetheless, comfort, service, and location are highlights at this hotel, making it a favored choice among visitors looking for a welcoming and convenient stay near the Mall of America and MSP Airport.
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Guests are largely impressed by the breakfast offerings, which feature a broad range of choices including eggs, pancakes, sausage, and pastries. The breakfast is generally viewed as satisfying and a good start to the day, though a minor suggestion is to extend the breakfast hours for added convenience. The rooms receive praise for their spaciousness, cleanliness, and modern amenities, providing a relaxing environment for visitors. Comfortable beds and clean bathrooms add to the overall positive room experience, despite a few noting the beds' softness may not suit everyone's preferences.
Cleanliness is a standout feature, with rooms and common areas consistently maintained to high standards, creating a quiet and inviting atmosphere. The staff are frequently commended for their friendliness and attentiveness, often going the extra mile to fulfill guests' needs, including efficient shuttle service facilitation.
While the hotel excels in many areas, the parking fees have raised some concerns among guests, as they are occasionally unexpected and not clearly communicated at booking. Nonetheless, comfort, service, and location are highlights at this hotel, making it a favored choice among visitors looking for a welcoming and convenient stay near the Mall of America and MSP Airport.
Hotel near Ski Resorts
This hotel offers a convenient location near Hyland Ski & Snowboard Area, with amenities including free breakfast and an indoor pool.
Family Friendly Hotel
Offers comfortable accommodations, complimentary breakfast, and a convenient location near the Mall of America and airport. The indoor pool provides added entertainment for kids.
Hotel with Swimming Pool
Features an indoor pool, offering a refreshing amenity for guests. The pool area is family-friendly and well-maintained.
Heated Pool Indoor Pool
Location of the pool: Indoor pool
Is it a pool of special type?
Heated pool
When is the pool open? All year
Show more...Hotel with Parking
This hotel offers self-parking (for a surcharge) and provides a free airport shuttle. This combination ensures convenient access for guests traveling to or from the airport and visiting the Mall of America.
Hotel with Indoor Pool
This hotel provides a well-maintained indoor pool. It is frequently praised by guests for its cleanliness and serves as a good option for unwinding after a day of activities.
Hotel with Heated Pool
This hotel offers a heated indoor pool for guests to enjoy. It is listed as one of the key amenities available at the property.
Hotel for Honeymoon
Business Hotel
Cheap Hotel
Accessible Hotel
Hotel with Gym
Guest Reviews
Nestled in a prime spot, the Holiday Inn Express & Suites near Mall of America and MSP Airport offers an ideal location for travelers visiting the area. Conveniently situated, the hotel grants easy access to the Mall of America, one of the region's key attractions. Visitors appreciate the proximity to the airport, with complimentary shuttle services facilitating seamless travel between the hotel and these major hubs. Additionally, the hotel is strategically positioned near highways, making it an accessible choice for those looking to explore further afield. Guests also applaud the reasonable pricing that complements the enviable location, ensuring a comfortable stay with both leisure and transport facilities efficiently covered.
The breakfast at Holiday Inn Express & Suites - Mall of America - MSP Airport by IHG receives generally positive feedback from guests. Visitors frequently highlight the breadth of choices available, describing it as very good and better than average. The spread typically includes eggs, pancakes, sausage, pastries, cereal, hash browns, and a variety of juices, presenting a fulfilling and varied start to the day. Most guests find the breakfast satisfying and appreciate the hotel’s friendliness, underscoring its reputation for excellent hospitality.
Although the majority of reviews commend the breakfast experience, suggesting it as a great and delicious aspect of their stay, there is a note about the breakfast hours needing extension past 9:30 for greater convenience. While one review described the breakfast as disappointing, the overwhelming sentiment reflects contentment with the quality and selection provided.
The rooms at Holiday Inn Express & Suites near Mall of America and MSP Airport boast impressive size and cleanliness, offering guests ample space to relax. Well-equipped and accompanied by various amenities, they provide a comfortable stay for travelers. Many visitors highlight the beds as particularly cozy, though some find them too soft for their preference. The bathrooms feature great showers, enhancing the overall experience. Additionally, children find delight in the hotel pool, adding to the family-friendly atmosphere. Occasionally, guests encounter issues with the key cards, but overall, the rooms stand out for their spaciousness and cleanliness.
The beds at the Holiday Inn Express & Suites near Mall of America and MSP Airport generally receive praise for their comfort. Guests repeatedly comment on the softness and comfort, noting the beds as a highlight during their stay, along with pillows that add to the restful experience. Many visitors find the mattresses comfortable, allowing them to enjoy a great night's sleep. Additionally, clean bedsheets further contribute to the pleasant experience. However, a couple of reviews mention that the beds might be too soft for some individuals, occasionally leading to discomfort. Overall, the hotel offers a satisfactory bed experience, with just a few exceptions.
Holiday Inn Express & Suites - Mall of America - MSP Airport by IHG consistently impresses guests with its high standards of cleanliness. Rooms are frequently described as very clean and updated, offering a modern and comfortable environment. The bathrooms also receive positive attention for their cleanliness, adding to the overall sense of tidiness throughout the hotel. It's clear that the team places a strong emphasis on maintaining the hotel's cleanliness, even being noted as impeccable by some. Although there was an isolated concern involving housekeeping leaving dirty cups behind, the overall feedback on cleanliness remains highly favorable. In addition to cleanliness, the hotel provides a quiet atmosphere, which enhances the comfort experienced by guests. In sum, cleanliness features prominently in guest reviews, reflecting the hotel’s commitment to providing an inviting and well-maintained environment.
The staff at Holiday Inn Express & Suites - Mall of America - MSP Airport receives consistent praise for their friendliness and helpfulness. Many guests highlight the attentive service, noting that the staff goes out of their way to accommodate special requests, such as offering pickup from the car rental location. The reception staff is often described as pleasant and caring, contributing to a welcoming atmosphere. Guests also appreciate the availability of a free shuttle service to both the airport and the Mall of America, facilitated efficiently by the attentive staff. However, there are occasional mentions of less attentive service experiences, but these appear to be exceptions rather than the norm. Overall, the staff's effort to enhance guest experiences stands out in the reviews.
At the Holiday Inn Express & Suites near the Mall of America and MSP Airport, parking seems to be a point of contention for many guests. Several reviews reflect surprise and dissatisfaction regarding the additional parking fee. While some guests were caught off guard by charges ranging from $10 to $15, others mentioned that these fees were only communicated during billing. Although a few guests managed to have the fee waived by providing their IHG member number, the overall sentiment indicates that parking costs and communication surrounding them could be improved to enhance guest satisfaction.
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Location
Breakfast
Although the majority of reviews commend the breakfast experience, suggesting it as a great and delicious aspect of their stay, there is a note about the breakfast hours needing extension past 9:30 for greater convenience. While one review described the breakfast as disappointing, the overwhelming sentiment reflects contentment with the quality and selection provided.
Rooms
Beds
Cleanliness
Staff
Parking
Yes, Holiday Inn Express & Suites - Mall of America - MSP Airport by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Holiday Inn Express & Suites - Mall of America - MSP Airport by IHG.
No, Holiday Inn Express & Suites - Mall of America - MSP Airport by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express & Suites - Mall of America - MSP Airport by IHG.
Yes, Holiday Inn Express & Suites - Mall of America - MSP Airport by IHG has a gym.
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