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Manor House Hotel

Bishop Auckland , The Green (Show on Map)

7.7

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Manor House Hotel offers a mixed experience for guests with opinions varying on different aspects of the hotel. While some guests found the location to be perfect and lovely, others found it to be a little remote. The breakfast was praised for its tasty options, but some guests were disappointed with slow service and limited choices for vegans. Reviews of the dinner were mixed with some guests delighted with the quality of the food, while others found it underwhelming. The rooms also received mixed reviews with some guests praising the cleanliness and comfort, while others found them old-fashioned and dated. However, the staff was consistently praised for their friendliness and willingness to go above and beyond. The spa was described as amazing and luxurious, but some guests found the extra charge for basic facilities to be poor. The historic charm of the building was a highlight for many guests, but some found it lacking in modern conveniences. Overall, the Manor House Hotel is a charming and comfortable location for those looking for a quiet and historic stay in Bishop Auckland.
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Hotel with Spa

The Manor House Hotel offers a tranquil spa experience that is centered around pampering and rejuvenation. The spa features a heated indoor pool, a sauna, a steam room, a jacuzzi, and a relaxation area for guests to fully unwind in. The luxurious treatments are designed to melt away stress. Individual spa treatments range from head-to-toe massages, drawing from both eastern and western techniques, to release tension and stimulate the nervous system. Whether you are looking to escape the hustle and bustle or simply pamper yourself, the Manor House Hotel spa promises a truly rejuvenating experience.

Hotel near Golf Courses

Historic Hotel

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Business Hotel

Hotel with Gym

3-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Small Double Room This double room provides a TV. The unit offers 1 bed.

Double Room This double room features a TV. The unit has 1 bed.

Twin Room This twin room offers a TV. The unit has 2 beds.

Family Double Room This family room features a TV. The unit has 1 bed.

Superior Double Room This double room offers a TV. The unit has 1 bed.

Deluxe Double Room This double room features a TV. The unit has 1 bed.

About Manor House Hotel

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Guest Reviews

7.7

Good

Location

The Manor House Hotel offers a variety of opinions amongst guests when it comes to the location. Some found it to be a perfect and lovely setting with interesting and authentic historical value, even complimenting the front entrance's history. Others found the location to be a little remote, but still appreciated its convenience for a short stay or its proximity to local attractions such as Kynren, Bishop Auckland and Barnards Castle. Many guests also praised the beautiful gardens surrounding the property. A few guests found the hotel to be a bit pricey for its location, but overall, the property appearance and good location was well-received. Regardless, the Manor House Hotel is a nice and quiet location for those looking for a comfortable and convenient stay in Bishop Auckland.

Breakfast

Guest reviews of the Manor House Hotel highlight the tasty breakfast options offered at the hotel's restaurant. Diners rave about the delicious dishes served with many noting the full English breakfast as a standout menu item. Vegetarians also enjoy good options for breakfast. Additionally, reviewers praise the hotel's desserts as noteworthy. However, some guests were disappointed with slow service and limited choices for vegans with some reviewers describing certain breakfast items as tasteless or poorly prepared. Despite some negative feedback, many reviewers were impressed with the breakfast experience, noting the good value for money and the opportunity to enjoy a quiet location near Bishop Auckland.

Dinner

Reviews of the dinner at the Manor House Hotel are mixed. Some guests were delighted with the quality of the food, praising both the taste and presentation, while others found it underwhelming with some describing it as average pub grub or poor quality. The dinner menu had a decent selection, including a good vegetarian option, but some guests reported that not all the choices were available. There were a few negative experiences, including a lengthy wait for food, an uncooked steak and poorly cooked sides like overcooked mushrooms and bacon. However, guests who had their meals in a private room reported a better experience with excellent food and service. Desserts, in particular, were a standout feature of the dinner with many guests praising them as outstanding. Overall, while the food at the Manor House Hotel was hit or miss, guests were pleased with the lovely staff and ambiance of the restaurant.

Rooms

Guests of Manor House Hotel have varied opinions about the rooms. Some guests praise the cleanliness of the room, including the comfortable bedding, while others mention that the rooms are beautiful, spacious and well-furnished. On the downside, some guests feel that the rooms are old-fashioned, dated, or rustic with poor décor, stained carpets, or poor lighting. Several guests mention the need for a phone in the room to contact reception or complain about sliding unlockable doors on the bathroom. Additionally, some guests report issues with noisy plumbing, stained duvets, or the lack of basics in the bathroom, such as soap or shampoo. However, guests appreciate the hotel's lovely old buildings, attractive grounds and friendly staff. Overall, the quality of the rooms seems to depend on the specific room assigned with some guests enjoying a lovely, modern space, while others are disappointed with a small, cramped room.

Beds

Guests of the Manor House Hotel had mixed experiences with the beds during their stay. Some found the beds to be super comfy and had the best night sleep they've had in a while. The cleanliness of the room and decor were also positively noted by many guests. However, others found the beds to be uncomfortable with old, grubby duvets and uncomfortable pillows leading to a bad night sleep. Some guests also experienced issues such as the bed being too small or squeaky, broken blinds and mould/stains on pillowcases. Despite this, many guests still found the beds to be comfortable and described them as beautiful. Ultimately, the comfort of the beds may depend on individual preferences and potential room issues that should be addressed by the hotel.

Cleanliness

The Manor House Hotel is a lovely old building with nice grounds, according to guest reviews. While some guests have had negative experiences with the location, staff and food, many praised the cleanliness of their rooms. Guests have described their rooms as clean, fresh and spotlessly clean with comfortable beds and good showers. However, some rooms were found to be dusty or in need of updating and more thorough cleaning. While some guests have had issues with unclean bathrooms or mouldy bread at breakfast, many have found their rooms to be nipping clean. Some guests have reported odd maintenance issues, such as cobwebs or blood stains, but overall the rooms were described as clean and comfortable. Some guests have reported issues with cleanliness such as dirty carpets, blinds, or floors, but other guests have had positive experiences with the standard of cleanliness.

Staff

The Manor House Hotel boasts an amazing staff with many guests highlighting their friendliness and willingness to go above and beyond. Guests particularly appreciated the help of specific staff members such as Dave and Chloe. The hotel's spa manager and staff were also said to be very friendly and welcoming. On the downside, some guests noted that some staff members were inexperienced, untrained or lacking communication skills, while others were rude or unaccommodating. However, overall the service was described as friendly, although erratic and sometimes hit and miss. The hotel's restaurant and bar seemed to suffer from service issues with many guests describing chaos and long wait times, but the food was generally praised as fantastic. The hotel's reception was sometimes understaffed, while some staff seemed overwhelmed or disengaged, though others were described as professional and attentive. Despite some hiccups, the staff's friendliness and professionalism were frequently cited as highlights of the hotel.

Spa

The Manor House Hotel boasts of a beautiful house and a relaxing spa that guests have enjoyed during their stay. While some guests found the spa facilities to be very good, others thought that the extra charge for using basic facilities was poor. Despite this, many guests loved the hotel and spa and some even paid extra to use the spa facilities. The spa itself was described as amazing, clean and sensationally luxurious with lovely staff and a great atmosphere. The on-site spa was also noted as an extra special touch, although some guests experienced loud music from the adjacent spa next door. Overall, the spa and pool were described as beautiful and fantastic and the massage deemed amazing by some guests.

3 Star

The three star rating of the Manor House Hotel does not accurately reflect a five star experience, according to guest reviews. Some guests were disappointed in the quality of their standard room, feeling that they were not valued during their short stay. While the building itself was charming with an affordable price of £97 for the night, it was noted that attention to detail was lacking and certain changes were needed to improve the overall experience. Unfortunately, the restaurant was also understaffed during some guests' stays, causing frustration. While some reviewers found the hotel to be average or passable, others believed that they would have been better off at a Travelodge due to issues with cleanliness and room size. Despite the tired appearance of the hotel, some guests found the female manager to be a bright spot, as she explained how improvements were being made. However with limits to what is possible, it seems that overall guests were let down by the facilities and services at the Manor House Hotel.

Historic

The Manor House Hotel is a perfect choice for lovers of historical architecture. Once King Henry VIII's hunting lodge, the building boasts incredible history and oozes old-world charm. Its period atmosphere and rustic old-fashioned character have been maintained and modernized, offering oodles of charm and an authentic look. Guests raved about the spectacular and steeped in history atmosphere, an amazing historic building that looks wonderful and is undergoing needed restoration. The lovely old manor has a fabulous history and a lot of character, especially in the bar area. The property is also surrounded by nice grounds and outdoor seating areas. Overall, the whole hotel has a lovely, old yet relaxed feel, making it a charming place to escape to. However, some guests did mention the hotel suffers from its antiquity and may not be suited for those seeking modern conveniences.

Yes, Manor House Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Manor House Hotel.

Yes, Manor House Hotel welcomes dogs.

No, parking facilities aren't available at Manor House Hotel.

Yes, Manor House Hotel has a gym.

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