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Wynyard Hall Hotel & Spa

Billingham , Wynyard Hall, Tees Valley, (Show on Map)

9.1

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsWynyard Hall Hotel & Spa provides a mixed experience for guests in terms of dining with some exceptional meals and others being limited and disappointing. The rooms, however, are exceptional with beautiful decor and modern twists, while the staff are exceptional and provide lovely service throughout the stay. The spa is also great, but it's important to pre-book to avoid disappointment. The breakfast provided is hit or miss with some great quality and others being disappointing. Overall, Wynyard Hall Hotel & Spa is a fantastic stay with exceptional rooms and staff, but some areas may require improvement.
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About Wynyard Hall Hotel & Spa

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Guest Reviews

9.1

Excellent

Breakfast

Guests have had a mixed experience with the breakfast at Wynyard Hall Hotel & Spa. Some have praised the quality of the food with many describing it as "very good" and "great." The portion sizes were also noted as being good and some guests even had breakfast brought to their room - a "fantastic idea" that was very much appreciated. However, not all guests were completely satisfied. Some felt that the breakfast was disappointing with one guest stating that they had to ask for bread and there was no marmalade. Others were disappointed that there were no croissants or pastries in their continental breakfast, despite the hotel's COVID response. Finally, a few reviewers were unhappy with the temperature of the breakfast, noting that it was either stone cold or lacking in hot options. Overall, it seems that breakfast at Wynyard Hall Hotel & Spa is hit or miss.

Dinner

Wynyard Hall Hotel & Spa offers a mixed dining experience to its guests. On the one hand, the Sunday lunch is described as superb with high-quality food. Similarly, some guests enjoyed excellent quality and value for money at dinner with great service. The breakfast is also reported to be high quality and cooked fresh to order. However, other guests report limited and disappointing menu options for dinner, while some evenings lacked choice in the main courses. Some guests reported that the food was not of a high enough standard with one guest commenting that the Sirloin steak was thin and poor quality. Another guest noted the absence of dessert options. In addition, some guests found the restaurant's background music to be irritating. Overall, while the restaurant at Wynyard Hall Hotel & Spa provides some outstanding meals, other guests have left with less enthusiasm about the dining experience.

Rooms

The rooms at Wynyard Hall Hotel & Spa are nothing short of exceptional, according to guests. From the beautifully decorated traditional rooms with modern twists to the spacious and clean suites, guests can expect extreme comfort during their stay. The rooms are equipped with lots of plug sockets, perfect for charging devices after a day of exploring the beautiful old hall and surroundings. Room service is also worth a mention, as guests have described it as "beautiful." Some guests have mentioned that the rooms can be warm, but this is being picky. Overall, the rooms and facilities provided are amazing and the setting is definitely one to add to your travel bucket list.

Staff

The staff at Wynyard Hall Hotel & Spa are exceptional with multiple guests thanking them for providing excellent service which exceeded their expectations. They were described as genuine, friendly, accommodating and polite, adding to the authentic and classy nature of the stay. The spa staff were also praised for being lovely and accommodating. Reviewers raved about the high standard of service concerning the evening meal. Despite some issues with noise, one guest was eager to return due to the quality of the staff. However, some reviews did mention small mistakes in service and a lack of support from management towards staff. Overall, the staff were a highlight of the stay at Wynyard Hall Hotel & Spa.

Spa

Wynyard Hall Hotel & Spa boasts an excellent spa with lovely and accommodating staff. However, some guests were disappointed by the additional £15 per person per hour supplement required to use the facilities. Despite this, many guests still enjoyed their time at the spa and were happy to promote it. Unfortunately, some were unable to use the spa due to it being fully booked throughout their stay, indicating high demand. On a positive note, many guests liked the idea of having breakfast in bed, although they were surprised to learn that they had to pre-book spa facilities prior to their stay, leaving some feeling uninformed. Overall, the spa at Wynyard Hall Hotel & Spa is great, but pre-booking is highly recommended to avoid disappointment.

No, Wynyard Hall Hotel & Spa doesn't have any pool.

Yes, a spa is available at Wynyard Hall Hotel & Spa.

No, Wynyard Hall Hotel & Spa doesn't allow dogs.

Yes, parking facilities are available at Wynyard Hall Hotel & Spa.

No, Wynyard Hall Hotel & Spa doesn't have a gym.

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