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Durrant House Hotel

Bideford , Heywood Road, Northam (Show on Map)

6.8

Rated

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Durrant House Hotel is a conveniently located hotel that offers excellent value for money. While some rooms are outdated and in need of refurbishment, others are modern, comfortable and offer great views. The hotel has an ideal location for those exploring North Devon with easy access to a bus stop and a main road. The staff at the hotel are friendly, helpful and offer excellent service. The breakfast and dinner options receive mixed reviews with some guests praising the quality and variety, while others criticize the portion sizes and price. The outside pool and lounging area are a lovely place to relax, although some guests feel that the pool needs attention. Families can book rooms that fit all their members, but some note that the hotel is not very disabled-friendly. Overall, the Durrant House Hotel is a great choice for those visiting the area, offering a range of amenities and services at an affordable price.
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Hotel for Honeymoon

Spend the most comfortable and luxurious honeymoon in the English countryside when staying at this hotel. Offering 8 rooms ideal for a romantic break, as well as The Appledore Honeymoon Suite, couples can choose the accommodation that best suits their needs and spend the most romantic and memorable honeymoon.

Hotel with Spa

The Durrant House Hotel in Bideford is home to the R&R Spa, an Elemis approved spa and beauty salon. Visitors can choose from a variety of treatments including massage, manicures, pedicures, hot stone therapy and more. For brides-to-be, the R&R Spa offers wedding hair and beauty packages. After their pampering session, guests can relax and enjoy a meal at the Olive Tree Restaurant or a drink at the Appledore Bar. The spa's massage treatments range from Swedish to specialty massages, and the beauty treatments include grooming, tanning and waxing. The spa's therapy treatments include ear candling and hot stone therapy. The R&R Spa is open daily to residents and non-residents and is conveniently located with plenty of free parking.

Hotel with EV Charging Stations

Hotel near Golf Courses

Family Friendly Hotel

Hotel with Swimming Pool

Heated Pool Outdoor Pool

Business Hotel

Hotel with Parking

EV charging stations

Hotel with Gym

Hotel with Outdoor Pool

Hotel with Heated Pool

Room Types

Single Room This single room has a seating area, electric kettle and tea/coffee maker.

Double Room This double room features a tea/coffee maker, seating area and electric kettle.

Twin Room This twin room features a tea/coffee maker, electric kettle and seating area.

Superior Estuary Double or Twin Room Large rain showers, luxury toiletries, sofas and views across the Torridge estuary and Taw Valley.

Superior Room with Spa Bath These superior rooms have a spa bath, luxury toiletries and sofa.

Family Room Featuring a TV, tea/coffee making facilities, a desk and an en suite bathroom with complimentary toiletries.

Honeymoon Suite The fireplace is the standout feature of this suite. This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite has a seating area, a wardrobe, flat-screen TV, as well as chocolate for guests. The unit has 1 bed.

Economy Twin Room Featuring free toiletries, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The twin room features a wardrobe, an electric kettle, a carpeted floor, a flat-screen TV, as well as an inner courtyard view. The unit has 2 beds.

Economy Double Room Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room offers a wardrobe, an electric kettle, a carpeted floor, a flat-screen TV, as well as an inner courtyard view. The unit offers 1 bed.

Economy Single Room Featuring free toiletries, this single room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The single room features a wardrobe, an electric kettle, a carpeted floor, a flat-screen TV, as well as an inner courtyard view. The unit has 1 bed.

Quadruple Room Offering free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room is fitted with a flat-screen TV, a wardrobe, an electric kettle, as well as heating. The unit has 3 beds.

About Durrant House Hotel

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Guest Reviews

6.8

Rated

Location

The Durrant House Hotel is a great place to stay with its ideal location for those visiting family or traveling to different towns and beaches in North Devon. Conveniently located with easy access to a bus stop and right by a main road, it is a good base for exploring the area. The hotel is also in the center of everything guests may want to do, making it a convenient location for their purpose of stay. Despite its location, the hotel is in a lovely, quiet spot and guests have enjoyed the view of the magnificent surroundings. Additionally, the hotel offers parking and a pool making it perfect for those wanting to relax. The staff at the hotel are lovely and helpful, adding to the great value for money. While some guests stated that the hotel isn't in walking distance to Bideford and shops, others found its location to be excellent and perfect for their needs. Whether guests are visiting family, attending a wedding or traveling for leisure, the location, price and staff at the Durrant House Hotel make it a great choice for a place to stay in North Devon.

Breakfast

The breakfast at Durrant House Hotel receives mixed reviews from guests with some describing it as "fantastic," "amazing," and "excellent." Many appreciate the good selection of items, including a full English breakfast and note the use of fresh and good quality ingredients. The buffet-style breakfast is served in a lovely oak-panelled room with the option for cooked-to-order dishes. However, some criticize the portion sizes and quality with a few describing it as "nothing like the photos." A common complaint is the price with some finding it too expensive and others wishing it had been included in the room rate. Overall, the breakfast experience is described as good with some standout dishes but room for improvement. The service from breakfast staff is well-regarded and the hotel also receives praise for its affordable and tasty dinner options.

Dinner

Guests at Durrant House Hotel have mixed reviews about the hotel's dinner offerings. Some raved about the good food, lovely presentation and tasty, freshly cooked meals, while others were disappointed with the limited choices and high prices on the menu. However, many thought that the evening meal was exceptional with wonderful flavors and excellent delivery. Some guests opted for a bar meal instead, which they found to be excellent. One guest complained that ordering vegetables meant being charged extra and receiving a paltry amount of overcooked produce. Overall, meals were reasonably priced and worth the money, while the ala carte menu received praise for its enjoyable and well-cooked offerings.

Rooms

The Durrant House Hotel has rooms that range from good sized with comfortable beds and modern facilities, to those that are somewhat dated and unhygienic with brown stains and insects in the bathroom. Some rooms have large windows, spacious interiors and nicely decorated walls with colour changing fires, while others have rickety floors, faulty lights and a musty smell on the landings. The availability of coffee and storage varies from room to room and some may also lack air conditioning, power sockets or walk-in showers for disabled guests. Despite some rooms being clean and cosy, others are not cleaned properly and some have a damp smell or the window steams up. While some guests had a lovely and smashing experience, others were disappointed with the poor comfort of the bed, lack of grouting or the limited size of their rooms. However, the hotel offers good value for a great price with a few modern, spacious and comfortable rooms that have a nice view and a jacuzzi tub, but the overall state of the hotel is in need of refurbishment and updating.

Beds

The Durrant House Hotel, located in a great spot for exploring Bideford, Appledore and Westward Ho!, has a variety of rooms with different sleeping arrangements. While some guests reported comfy bedding and comfortable beds, others weren't so fortunate. Several guests mentioned that the beds were far too low, uncomfortable or even collapsing. Some guests suggested that the hotel should upgrade the size of their beds for better comfort. Despite those issues, some guests still enjoyed their stay and loved the comfy beds they slept on. However, a few guests noted that the bedding wasn't entirely clean with hairs and stains found on pillowcases and beds. For those sensitive to bed quality, it's best to double-check the bed's condition before settling in.

Cleanliness

The Durrant House Hotel is a tired, old establishment in need of some updating. While some guests report that the hotel was clean and comfortable, others were disappointed with the level of cleanliness. Many guests complained about dirty bathrooms, moldy shower heads/hoses, slow sink and shower drains and even pubic hair around the spa bath. Several guests also noted broken tiles and wallpaper falling off the walls. Some guests reported that their rooms were not cleaned properly and one even found a laminated sheet of dirty paper. There were also reports of pool detritus and issues with limited spa facilities, likely due to a lack of staff. However, some guests did note that the hotel staff themselves were welcoming and helpful. Overall, it seems that while the hotel may have its charms, potential guests should manage their expectations when it comes to cleanliness.

Staff

Durrant House Hotel has a great reputation for having a fantastic staff. Reviews from former guests speak positively about the friendliness and helpfulness of the staff members. From receptionists to restaurant waitstaff, everyone was welcoming and attentive. Many commend specific staff members, such as Sandy and Amanda in the dining room or Michelle in the restaurant, for going above and beyond to ensure their needs were met. Guests appreciate the smooth, friendly and efficient check-in process and nothing was too much trouble. The hotel has excellent service and every staff member is professional, cheerful and helpful. The hotel staff offers excellent food and the breakfast service was brilliant, helpful, friendly, just what you need to start the day off. Overall, the staff at Durrant House Hotel offers guests an ice personal touch and truly makes a difference in the quality of the stay.

Wi-Fi

Many guests have expressed their disappointment with the wifi at Durrant House Hotel with several reviews stating that the signal was very weak or non-existent in their bedrooms. Some guests also noted a lack of power sockets and poor TV reception. Overall, the poor connectivity of the wifi was a common issue for guests. Some guests had to resort to hanging off the end of the bed or going outside of their room to get a connection. Suggestions have been made for the hotel to install wifi signal extenders to improve the signal strength throughout the hotel. The fact that the wifi did not work at all was a major inconvenience for guests.

Spa

The Durrant House Hotel boasts a spa facility that offers various treatments, including R&R facilities for nails, facials and massages. Guests rave about the R&R Spa, which they describe as a must-try. One guest even had a fantastic treatment with therapist Alison. However, other guests complain that the advertised spa hotel lacks staff and limited facilities. Some also noted that the spa was fully booked for treatments during their stay. Moreover, some guests had issues with their in-room spa baths with some finding them unusable due to broken extractors and others finding pubic hair around them. Additionally, guests must pay an extra £15.00 for 30 minutes to access the sauna. Overall, while the R&R Spa is a highlight for guests, the hotel's spa facilities need improvement.

Pool

The Durrant House Hotel boasts a lovely outdoor pool with seating areas, providing guests with a secluded and relaxing space to unwind. However, some guests noted that the pool was in need of attention with broken tiles in and around the bath and detritus in the water. Additionally, the pool pump appeared to not be functioning properly, leading to some concerns about the cleanliness of the pool. Despite these minor issues, guests generally found the pool to be good and enjoyable with some even noting that it was heated. Those who preferred indoor activities were disappointed to find that the pool table on the 1st floor was not in use, as it was in a corridor and would get in the way if pulled out. Overall, the Durrant House Hotel's outdoor pool and lounging area offered a nice place to relax and soak up the sun.

Parking

Durrant House Hotel is the perfect stay for those traveling by car with plenty of free and safe parking available. The car park is well spaced and there is a lot of space, ensuring that you will always be able to find a spot to park your car. Additionally, the hotel has two fast chargers and even Tesla charge points at the rear for environmentally friendly guests. The hotel is also ideally placed with a bus stop immediately outside, making it easy to get around. Overall, guests have found the parking to be easy and convenient during their stay at Durrant House Hotel.

Family

If you're looking for a good base to explore Devon with your family, Durrant House Hotel may be a good fit. The hotel seems to be a popular choice for family holidays, as many reviewers mention booking a room that could fit all their family members. In terms of the rooms themselves, they are described as nice and big with three beds in some rooms. However, some reviewers note that the hotel is not very disabled-friendly with no handle bars in the showers. As for activities for kids, there doesn't seem to be much to do on the hotel grounds, so families may need to venture offsite for entertainment. Additionally, some reviewers warn that the windows of the hotel rooms can be opened wide, which could be a potential hazard for children. Despite these drawbacks, the hotel's bar area is mentioned as a place where families can eat meals together.

Outdoor Pool

The Durrant House Hotel boasts a great outdoor pool perfect for those sunny days. Surrounded by palm trees, the lovely secluded swimming pool is a real oasis in the garden. However, some guests felt that the outside pool was dated and in need of attention. It's located around the back of the hotel, so you'll need to walk a bit to get there. Also worth mentioning, the swimming pool is not heated, which might be an issue for some. Nevertheless, the outdoor pool looks pleasant and is definitely worth a dip on a hot day. If you're looking for a beach day, the Westward Ho! Beach is just a short car ride away.

Yes, Durrant House Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

Yes, a spa is available at Durrant House Hotel.

No, Durrant House Hotel doesn't allow dogs.

Yes, parking facilities are available at Durrant House Hotel.

Yes, Durrant House Hotel has a gym.

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