Aurora Resort & Spa

Berovo , , Ul.3 Bb (Show on Map)


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Summary of reviewsAurora Resort & Spa is a luxurious 5-star retreat located in the heart of a picturesque forest with stunning mountain views. The location is idyllic, offering guests the opportunity to connect with nature and breathe in the fresh air. The hotel boasts exceptional gardens and an amazing infinity pool with a view. The breakfast is diverse and delicious, featuring traditional Macedonian fare, while the dinner experience is a mixed bag. The rooms are clean and well-maintained with lovely views from the balconies. The staff is friendly, kind and helpful, providing top-notch hospitality. The spa center received mixed reviews, but those who had a positive experience found it to be heavenly. The pool experience is fantastic with various options to suit every guest. Aurora Resort & Spa is a great place for families to spend their vacation with a small zoo and slides for kids to enjoy. The beds are exceptionally comfortable, ensuring a good night's sleep for all. While some guests have questioned the 5-star rating, the facilities are of exceptional quality, providing guests with a sense of opulence. Overall, Aurora Resort & Spa is a rejuvenating experience you won't soon forget, allowing guests to unwind and indulge in luxury tranquility.
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Categories
Boutique-style Resort

Luxury Resort

Eco Friendly Resort

Resort for Honeymoon

Resort with Spa

Family Friendly Resort

Romantic Resort

Resort with Swimming Pool

Infinity Pool    Heated Pool    Panoramic View Pool    Outdoor Pool  


Business Resort

Resort with Parking

Accessible Resort

Resort with Gym

5-Star Resort

Resort with Infinity Pool

Resort with Outdoor Pool

Resort with Panoramic View Pool

Resort with Heated Pool

Room Types
Superior Double or Twin Room - balcony - LCD cable TV - 1 king-size double bed or 2 single beds - sofa bed for 1 person - private bathroom with a shower

Deluxe Double or Twin Room - extra spacious - LCD cable TV - 1 king-size double bed or 2 queen size beds - sofa bed for 1 person - large bathroom with a shower

One-Bedroom Apartment - extra spacious - balcony - LCD cable TV - 1 king-size double bed or 2 single beds - separate living room with a sofa bed - bathroom with a shower

Junior Suite - extra spacious - balcony with seating area - LCD cable TV - 1 king-size double bed or 2 single beds - separate living room with a sofa bed - private bathroom with a bathtub or shower

Duplex Suite This suite has a balcony, seating area and bathrobe.

Studio with Garden View This elegantly-furnished studio has a fireplace, a balcony, sofa and minibar. A private patio is available.

Superior Double or Twin Room with Mountain View The spacious twin/double room offers a private entrance, a minibar, a balcony with mountain views as well as a private bathroom boasting a walk-in shower.

Suite with Mountain View Featuring a private entrance, this suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. Boasting a balcony with mountain views, this suite also offers a minibar and a flat-screen TV with cable channels. The unit offers 2 beds.

Duplex Apartment This spacious apartment is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The apartment offers a flat-screen TV with cable channels, a private entrance, a minibar, a tea and coffee maker as well as mountain views. The unit offers 3 beds.

About Aurora Resort & Spa
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Guest Reviews
8.9
Excellent
Location
The Aurora Resort & Spa is a wonderful retreat, situated in the heart of a picturesque forest and surrounded by stunning mountains. The location is idyllic with clean air and beautiful, natural surroundings. An amazing infinity pool with a view and exceptional gardens are available for guests to connect with nature and disconnect from city life. The hotel is perfectly situated, just a short distance away from the Berovo Lake and there are perfect trails for hiking around the area. Being in the middle of the forest, the location offers an opportunity for guests to breathe in the fresh air and rejuvenate. Overall, the location of this resort is excellent with a huge property and great for outdoor walking in the nature. The hotel's location and ambience are superb and the staff is friendly and welcoming. A car may be necessary if guests would like to eat at a restaurant in the city. Nevertheless, the Aurora Resort & Spa is a beautifully located hotel accessible by car, parking available on the hotel's premises.

Breakfast
The breakfast at Aurora Resort & Spa is a highlight according to guest reviews. The food is diverse, delicious and well-organized with many options, including traditional Macedonian fare. The buffet breakfast is especially enjoyable, featuring a vast variety of food and beverages and the portions are huge. Guests appreciate the staff's excellent service and the calm and peaceful atmosphere while enjoying the food. Some guests mention that the breakfast could be improved by adding more fresh and warm options and breakfast safety measures could be enhanced. However, overall, the breakfast is liked by many and dinner is also praised for its exceptional quality and large portions.

Dinner
The dinner at Aurora Resort & Spa seems to be a hit or miss with some guests loving the delicious and varied meals, as well as the local Macedonian cuisine offered on theme nights. The prices are also described as great value for money with unique wines and local liquor adding to the experience. However, some guests have complained about the poor quality and limited offerings of certain dishes, as well as the slow service and high prices - sometimes triple the standard. Despite this, many reviews commend the exceptional food and attentive service from restaurant staff, although some guests suggest that more training may be necessary. Overall, the dinner experience at Aurora Resort & Spa seems to be a mixed bag, so it may be wise to approach with some caution.

Rooms
The Aurora Resort & Spa offers clean and well-maintained rooms with lovely views from the balconies. While some guests found the rooms a bit outdated and in need of renovation, others described them as cozy and spacious with comfortable beds. A few guests had issues with the cleanliness of the rooms, but most praised the cleanliness and organization. Some guests received upgrades to suites or larger rooms, while others had reservations for specific rooms but received different accommodations. Some reviewers noted the lack of proper facilities and the need for repairs or renovations, but overall guests found the rooms comfortable and lovely with rustic modern design elements.

Beds
The Aurora Resort & Spa is a fantastic destination for travelers seeking comfort and relaxation. Guests have raved about the comfortable beds with many commenting that the bed and sheets are exceptionally comfortable. The beds are also described as big and accommodating, ensuring a good night's sleep for all. Additionally, despite the occasional discomfort in other areas of the room (such as the junior suite sofa), the pillows are praised for their size and height. Overall, guests agree that the rooms, beds, breakfast and amenities are excellent, making the Aurora Resort & Spa a must-visit destination for anyone looking for a comfortable and enjoyable stay.

Cleanliness
Aurora Resort & Spa boasts an impressive level of cleanliness with guests noting the high level of attention to detail and daily housekeeping. The hotel's immaculate gardens and well-maintained landscape add to the neat and organized feel of the property. Guests also appreciated the fresh and clean air and spacious rooms. While some guests did note some areas for improvement with regards to cleanliness, overall the resort had good hygiene on a very high level.

Staff
When it comes to the staff at Aurora Resort & Spa, guests have plenty of positive things to say. Multiple reviews describe the staff as friendly, kind and helpful. The hospitality is top-notch with many guests feeling like royalty due to the lovely treatment they receive. The restaurant staff is particularly impressive with reviews highlighting their professionalism and helpfulness. The hotel staff is described as great and wonderful with one guest even labeling them the best example of Macedonian hospitality.

However, there are also some negative comments about the staff. Some guests mention poor English skills among the staff, while others describe rude or disorganized behavior. Despite these comments, the majority of reviews emphasize the warmth and helpfulness of the staff at Aurora Resort & Spa.

Spa
Guests of Aurora Resort & Spa had mixed experiences with the spa facilities. Some were disappointed that they had to pay extra for access and felt that the facilities were not appropriate for a spa resort with some areas being empty or outdated. However, others enjoyed the environmentally friendly and modern atmosphere and appreciated the opportunity for private hours due to COVID-19 restrictions. Guests who utilized the services at the spa were pleased with the quality of treatments offered, though some felt that the massage services needed better organization. There were also complaints about the jacuzzi being out of order or the limited time allowed for use. Overall, the spa center received mixed reviews, but those who had a positive experience found it to be heavenly.

Pool
The Aurora Resort & Spa offers a pool experience with various options to suit every guest. There is a beautiful outside pool with a divine view, surrounded by a huge green area. Guests can enjoy a nice and heated outdoor or infinity pool as well. Despite some guests mentioning extra fees to access the indoor pool, the surrounding and temperature of all pools are perfect. Some reviews highlight that guests are allowed to stay at the pool even after check-out. However, some guests mention that the pool can get noisy or crowded with too many babies. The views from the pools are magnificent with exceptional mountain and lake views. Some reviews suggest that the pool should be open longer and there should be an increase in the time for guests to enjoy these facilities. There are some negative reviews about the cleanliness of the pool or its facilities and the absence of a shower to rinse off. Yet, there are overwhelmingly positive reviews about the pool, its temperature, size and beauty. Guests love the experience, making the money paid for the hotel worth it.

Family
Aurora Resort & Spa is a great place for families to spend their vacation. The hotel boasts a small zoo and slides for kids to enjoy and guests can also go horse riding or take a walk by the wonderful lake. The resort is family-friendly and geared toward kids with a playroom and nice areas around villas for children to play. The staff is super friendly and always trying to engage the children. The animal feeding activity is a must-try and the design of the resort is centered around children. Families with small children and toddlers will find this resort perfect for their needs as there is a big, clean and well-maintained yard for kids to play. While some guests noted there were too many babies, overall, the place is recommended for families with kids.

5 Star
Aurora Resort & Spa has received mixed reviews from guests regarding its 5-star rating. Some guests have praised the exceptional and outstanding facilities and services offered by the hotel, perfectly situated among stunning natural surroundings. However, others have questioned the 5-star rating, stating that the comfort and quality do not correspond to the high price point. Some guests have also criticized the hotel's management, stating that it is more like a 3-star hotel. Some guests have also expressed disappointment with small details such as the hair dryers provided in the room or the quality of the food in the hotel's restaurant. Despite these criticisms, some guests have had a pleasant and exceptional stay and are eagerly awaiting their next visit.

Luxury
Aurora Resort & Spa is the perfect destination for those seeking a peaceful retreat. This luxurious 5-star resort was masterfully crafted with attention to detail. The facilities are of exceptional quality, providing guests with a sense of opulence. While some have argued that it isn't a true 5-star experience, we beg to differ. The room assortment is fabulous and the hotel's services are remarkable. The Spa department is recommended to enhance its massage menu, as it deserves to be the centerpiece of the resort. The staff could benefit from additional training to improve service. Despite this, the stay at Aurora Resort & Spa is a rejuvenating experience you won't soon forget. Allow yourself to unwind and indulge in luxury tranquility.


Yes, Aurora Resort & Spa has pool(s) that belong to one or more of the following categories: Infinity Pool, Heated Pool, Panoramic View Pool, Outdoor Pool.

Yes, a spa is available at Aurora Resort & Spa.

No, Aurora Resort & Spa doesn't allow dogs.

Yes, parking facilities are available at Aurora Resort & Spa.

Yes, Aurora Resort & Spa has a gym.

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