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Serenada Golden Palace - Boutique Hotel

Beirut , Abdel Aziz Street, Hamra (Show on Map)

8.5

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsSerenada Golden Palace - Boutique Hotel is a great choice for those looking for a hotel with an excellent location in Beirut. The hotel is situated in the heart of the bustling Hamra district, making it easy to access a wide variety of shops, restaurants and cafes. Guests appreciate the convenient position near the American University of Beirut, midtown and the corniche for catching a breathtaking sunset. The staff is helpful and willing to go above and beyond to make guests' stays memorable. The breakfast has received mixed reviews with some finding it quite good with a lot of choices, while others found it to be poor and very limited. The rooms are large and comfortable, although some reviews mention outdated furniture and room carpets that need to be removed. The hotel is generally very clean, although some reviews note that the cleanliness of the room could be improved. The staff has received glowing reviews from guests, who have praised their professionalism, helpfulness and friendliness. While there are mixed reviews on the wifi service, the majority of guests have been impressed by the staff's friendly and proactive approach, making their stay at the hotel a memorable experience.
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Categories

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Rooftop Pool Outdoor Pool

Location of the pool: Outdoor pool

Is it a pool of special type?

Rooftop with partial sea view

Pool surface size: 15 m²

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Cost for using the gym: Free for guests

Gym opening hours: 07:00 - 19:00

Do you organise fitness classes? No

4-Star Hotel

Hotel where Extra Health & Safety Measures Have Been Taken

Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
Yes, to all guests

Hotel with Outdoor Pool

Hotel with Rooftop Pool

Room Types

Deluxe King Room This double room's standout feature is the rooftop pool. Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.

Deluxe Twin Room Guests will have a special experience as the double room offers a rooftop pool. Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.

Executive King Suite Guests will have a special experience as the suite offers a rooftop pool. The spacious suite features 1 bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.

Deluxe Room with Three Single Beds The rooftop pool is the standout feature of this triple room. Featuring free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a bidet and a hairdryer. The spacious air-conditioned triple room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 3 beds.

Deluxe Family Suite Guests will have a special experience as the family room features a rooftop pool. Providing free toiletries and bathrobes, this family room includes a private bathroom with a bath, a bidet and a hairdryer. The spacious air-conditioned family room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 3 beds.

Two-Bedroom Apartment The rooftop pool is the standout feature of this apartment. This spacious apartment comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The air-conditioned apartment features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 3 beds.

About Serenada Golden Palace - Boutique Hotel

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Guest Reviews

8.5

Very Good

Location

If you're searching for a hotel with an excellent location in Beirut, look no further than Serenada Golden Palace - Boutique Hotel. With a central location in the heart of the bustling Hamra district, you can easily access a wide variety of shops, restaurants and cafes. Guests rave about the convenient position near the American University of Beirut, midtown and the corniche for catching a breathtaking sunset. The hotel is also situated in a friendly zone that is perfect for visiting the museum of archeology or sipping a drink in the evening. The staff receives high marks for their helpfulness and willingness to go above and beyond. Plus, the hotel is just a few minutes' walk from Hamra Street, where you'll find the best shopping and dining in the city. Overall, if you want to be in the heart of the action in Beirut, Serenada Golden Palace - Boutique Hotel is an excellent choice.

Breakfast

The breakfast at Serenada Golden Palace - Boutique Hotel has received mixed reviews from guests. Some found it to be quite good with a lot of choices, while others found it to be poor and very limited. The breakfast selection was found to be quite simple and tasteless by some, while others enjoyed the regional and fresh ingredients. Although some found the breakfast to be repetitive everyday, others found it to be varied and complete. Some guests suggested adding fruits to the breakfast, while others found it to be excessively savoury. Guests cited that due to COVID measures, they did not go for breakfast, but the room service was excellent.

Rooms

Serenada Golden Palace - Boutique Hotel is a beautiful traditional Lebanese palace with large and comfortable rooms. The rooms are adequately furnished and have comfy beds, efficient aircon and lots of storage space. Although some reviews mention outdated furniture and room carpets that need to be removed, most guests praise the cleanliness of the rooms and bathrooms. The hotel has a lovely ambiance and a period charm. Some guests mention bugs and mold in the rooms and bathrooms. But, the staff is friendly and helpful and room service is active. Overall, guests find the rooms very comfortable and clean, although some mention that the hotel rooms need a bit of renovation.

Cleanliness

According to guest reviews, the Serenada Golden Palace - Boutique Hotel is generally very clean with daily cleaning and towel changes. However, some reviews note that the cleanliness of the room could be improved with some mentioning stains and mold in the toilets. Overall, guests appreciated the cleanliness of the hotel with many describing it as "propre" or "very clean." Additionally, reviews mentioned other positive aspects of the hotel, such as its central location and friendly staff.

Staff

The staff at Serenada Golden Palace - Boutique Hotel have received glowing reviews from guests, who have praised their professionalism, helpfulness and friendliness. Many guests have described the staff as amazing and fantastic and have highlighted their exceptional service at the front desk. Several guests have also mentioned specific staff members, such as Mahmood and Ayman, for their outstanding cooperation, kindness and hospitality. The staff have been described as welcoming, nice and always ready to help with one guest even comparing them to family. Despite some mixed reviews, the majority of guests have been impressed by the staff's friendly and proactive approach, making their stay at the hotel a memorable experience.

Wi-Fi

While some guests had negative experiences with the wifi service at Serenada Golden Palace - Boutique Hotel, others found it to work very well. The cleverly designed system provides each room with its own unique login information, although some guests found it easily disconnected by external factors or interrupted by frequent electricity outages. There are mixed reviews on the speed and stability of the internet with some describing it as slow, bad or poor in quality. However, some guests were understanding and didn't blame the hotel for the bad internet as it might have been a city-wide issue. Overall, there are both positive and negative points to the wifi service at this hotel.

Yes, Serenada Golden Palace - Boutique Hotel has pool(s) that belong to one or more of the following categories: Rooftop Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire

Yes, a spa is available at Serenada Golden Palace - Boutique Hotel.

No, Serenada Golden Palace - Boutique Hotel doesn't allow dogs.

Yes, parking facilities are available at Serenada Golden Palace - Boutique Hotel.

Yes, Serenada Golden Palace - Boutique Hotel has a gym. For more information, read the answers to the Gym questionnaire

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