Summary of reviewsThe Oterra hotel is highly praised by guests for its excellent location, surrounded by lush greens and easily accessible to Electronic City. The breakfast buffet is a highlight of guests' stays, offering a wide range of options and consistently good quality food. The spacious and well-maintained rooms with helpful amenities provide a cozy atmosphere with awesome lighting. The hotel prides itself on cleanliness and maintaining high standards of hygiene with impeccably clean rooms and spacious bathrooms. The staff are known for their exceptional customer service and friendly demeanor, going above and beyond to make guests' stays more comfortable. Overall, The Oterra delivers an exceptional five-star experience that sets the standard for cleanliness and customer service. Show more
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Categories
Hotel with EV Charging Stations
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Infinity Pool Panoramic View Pool Outdoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
5-Star Hotel
Hotel with Infinity Pool
Hotel with Outdoor Pool
Hotel with Panoramic View Pool
Room Types
Superior Twin RoomRooms are 39 square metres.
Superior King RoomRooms are 39 square metres.
*Swimming Pool is not operational until further notice*
Deluxe King RoomRooms are 39 square metres.
Deluxe Twin RoomRooms are 39 square metres.
Executive SuiteRooms are 76 square metres.
Club King RoomRooms are 42 square metres.
Club Twin RoomRooms are 42 square metres.
Superior Double or Twin RoomThe unit offers 3 beds.
The Oterra hotel boasts a prime location which was a highlight for many guests. The hotel is situated near a major hospital and is surrounded by lush greens, providing a calm and serene environment for guests. The hotel is also well-connected to Electronic City and is easily accessible, making it a good choice for business trips. Guests were pleased with the proximity to shops, restaurants and other facilities, including pubs. Additionally, the location was deemed perfect and very good for the purpose of visit by many guests. In summary, guests have raved about the excellent location of The Oterra hotel.
Breakfast
The breakfast at The Oterra is a highlight of guests' stays. The buffet offers a wide range of options and the quality of the food is consistently good. Staff provide outstanding service, though some could benefit from further training. Vegetarian options are somewhat limited, but there are plenty of choices for other dietary requirements. Despite some negative reviews, calling the Chinese items pointless and the Idly and Crepes not great, the majority of guests rave about the amazing breakfast with lots of options. Overall, location and breakfast are praised with the only downside being when breakfast is not included.
Rooms
If you're looking for a spacious and comfortable stay in Bangalore, The Oterra is a great choice. The rooms are quite big compared to other hotels and are well-maintained with clean bathrooms and toilets. The green views from large windows provide a cozy atmosphere with awesome lighting. The rooms are equipped with helpful amenities such as a mini fridge, kettle, good quality tea bags and drinking water in glass bottles. The rain shower, big mirror, makeup mirror and LED lighting work wonders for guests' convenience. If your concern is the age of the rooms, some guests found them old and in need of some renovation, however, others found the rooms clean and well-maintained. But overall, the ambiance of the Large spacious rooms along with the excellent location and room service make The Oterra a comfortable and enjoyable stay with the added bonus of free upgrades to better rooms.
Cleanliness
The Oterra is a hotel that prides itself on cleanliness and maintaining high standards of hygiene. Guest reviews consistently mentioned how well the rooms were maintained with spacious bathrooms and toilets that were perfectly cleaned. The hotel staff was lauded for keeping the rooms clean and hygienic. Guests loved the spacious and comfortable rooms that were impeccably clean, showing that the hotel values guest satisfaction. The only negative feedback we found was that guests felt the bath towels provided were of poor quality. Minor complaints such as run-down bathrooms were noted but these did not detract from the overall cleanliness of the hotel. Some guests experienced poor housekeeping and needed to call for room cleaning. Overall, The Oterra ensures a clean stay for its guests.
Staff
The staff at The Oterra are known for their exceptional customer service and friendly demeanor. Many guests mentioned specific staff members, such as Mr. Melvin at reception, who went above and beyond to make their stay more comfortable. The front office staff were particularly skilled at providing multiple options to guests. Though a few guests mentioned that some staff members could be more courteous, the overwhelming majority praised the staff's friendliness, professionalism, hospitality and care. From the greeting doorman to the final luggage loading guy, every staff member was cheerful and accommodating. The Duty Manager, Ashish, was especially helpful and interacted with guests from the booking process through check-out. Other staff members, such as Vishal and Swathi, were also mentioned for their attentive and friendly service. Overall, the hotel's staff provided quality service that exceeded guests' expectations.
5 Star
If you're looking for a top-quality hotel experience at a great price, The Oterra is definitely worth considering. This new hotel sets the standard for cleanliness and customer service, offering exceptional experiences all around. Despite some negative feedback, the majority of guests have given overwhelmingly positive reviews. From the great views to the amazing stay, The Oterra delivers an exceptional five-star experience that you won't soon forget.
Yes, The Oterra has pool(s) that belong to one or more of the following categories: Infinity Pool, Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at The Oterra.
No, The Oterra doesn't allow dogs.
Yes, parking facilities are available at The Oterra.