InterContinental Baku, an IHG Hotel
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Summary of reviewsInterContinental Baku, an IHG Hotel, is a luxurious 5-star hotel that offers exceptional service, a convenient location and elegant rooms. The hotel is situated in the heart of the city and offers easy access to many popular tourist attractions. Guests rave about the friendly and accommodating staff, the comfortable and clean rooms, the exquisite breakfast and the cozy spa area and pool. Although some guests have noted minor issues such as noisy rooms, limited breakfast options and occasional lapses in cleanliness, these concerns are few and far between. This hotel is a top-notch choice for those seeking a deluxe hotel experience in Baku.
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About InterContinental Baku, an IHG Hotel
Guest Reviews
The InterContinental Baku, an IHG Hotel, is located in the heart of the city, offering guests a wonderful and convenient location. Many popular tourist attractions are within walking distance and the hotel is situated near Nizami Street, a popular shopping and dining area. The hotel is also conveniently located near grocery stores, banks and an underground train station. Guests praise the hotel's excellent and ideal location, perfect for family and friends. The hotel is also known for its friendly staff and cleanliness. While some guests note that the street outside can be crowded and noisy, overall guests rave about the hotel's prime location in the center of a beautiful city with plenty of good food and drink options.
The breakfast at InterContinental Baku, an IHG Hotel, has received lots of positive feedback from guests. Many guests have praised the variety of options available with fresh fruits, juices, red fish, meat, cheeses, porridge and more. The restaurant offers excellent service with a special mention to the breakfast staff who went out of their way to ensure guests had a wonderful experience. The restaurant is said to be super delicious and offers a perfect petit déjeuner. However, some guests feel that the breakfast needs improvement and that the options are too limited and not diverse enough. Some guests have also commented on the need to wait for staff to order coffee and others have suggested adding Arabic and Pakistani menu options. Overall, guests have praised the breakfast but feel that there is always room for improvement.
The InterContinental Baku, an IHG Hotel, boasts of a convenient location, great staff and comfortable, spacious and clean rooms that are elegantly designed with new furniture and comfortable beds. The bathrooms also have a modern feel to them. While some rooms can be noisy due to their location, the hotel staff is accommodating and ready to assist in relocating guests to quieter rooms. With the exception of a few negative reviews about small room size and noise, the hotel is praised for its luxury and cleanliness. The pillows and beds are especially comfortable and the housekeeping service is efficient. Overall, the InterContinental Baku, an IHG Hotel is a perfect abode for a comfortable and spacious stay.
Guests who have stayed at the InterContinental Baku, an IHG Hotel, have overwhelmingly praised the hotel's cleanliness. Reviewers have consistently mentioned that the hotel is very clean with some even describing it as brand new. Guests have also commended the staff for their courteousness and for maintaining a clean environment. The hotel's location has also been mentioned as convenient for walking to nearby attractions. However, a few negative reviews mention a lack of attention to detail in cleaning with several guests reporting dirty rooms, sheets and bathrooms. Overall, it seems that the InterContinental Baku is a great choice for those seeking a clean and hospitable stay in Baku.
The staff at InterContinental Baku, an IHG Hotel, are frequently described as friendly, helpful and attentive. Guests commended the personnel for dealing with every detail, being respectful and polite and going out of their way to ensure guests were well taken care of. Specific staff members were mentioned by name, including Mr. Rovshan from the concierge, Guest Relations Coordinator Lana, Front Desk Supervisor Mr. Elnur Gadirli and Lounge Officer Mr. Rovshan. Guests appreciated their recommendations for places to go and restaurants to try. Some reviewers had issues with the experience of certain staff members, such as a lack of English language skills or an unprofessional attitude. However, overall, the majority of comments praised the staff's kindness, tactfulness and willingness to help. Guests also appreciated the hotel's clean environment, excellent location and good service in the restaurant.
The InterContinental Baku hotel has a small but cozy spa area with a clean pool, sauna and Turkish hamam. Special thanks were given to the spa therapist for their excellent service. Although small, the spa has everything you need for a relaxing experience. Some guests noted limited staff and spa options, but overall the spa received positive reviews.
According to guest reviews, the pool at InterContinental Baku, an IHG Hotel, was highly praised for its cleanliness and sauna facilities. Some guests mentioned that the pool was small in size but overall enjoyable. However, a few negative comments mentioned that the pool area had limited facilities and in one case, the water was cold. Overall, the pool area received positive comments from guests.
The InterContinental Baku, an IHG Hotel, is a beautiful location perfect for families and friends. Although there is nothing specific provided for kids, it is a great hotel for those traveling with young children. The spa is small with only 2 loungers by the pool, but it is a perfect spot if only one family occupies the sauna as there might not be enough space for a second group. The hotel's location offers easy access to many attractions nearby. However, some guests have had to pay extra fees for an extra bed even if they booked a room for three adults. The hotel did allow some guests to pay for the extra bed, while others were denied. Overall, it is a lovely hotel for families with children and is near many delightful locations.
The InterContinental Baku, an IHG Hotel, is a perfect choice for those seeking a luxurious experience during their travels. With exceptional service and amenities, this hotel is perfect for families and those looking to be near attractions. Although the price may be higher when booking through IHG, it is worth it for the outstanding quality of this five-star hotel. Guests rave about the attention to detail and the excellent facilities with very few negative comments. Overall, an excellent choice for those looking for a top-notch hotel experience.
InterContinental Baku, an IHG Hotel, is a luxurious experience worth indulging in. The hotel's classic service is at the highest level and the beautiful new building contributes to the upscale atmosphere. The interior is magnificent and elegant with a touch of adventure that adds to the experience. With nothing but positive phrases from confirmed guests, it's clear that this 5-star hotel stands out in all aspects. Don't miss the chance to revel in its beauty and excellence during your next stay in Baku.
Yes, InterContinental Baku, an IHG Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at InterContinental Baku, an IHG Hotel.
No, InterContinental Baku, an IHG Hotel doesn't allow dogs.
No, parking facilities aren't available at InterContinental Baku, an IHG Hotel.
Yes, InterContinental Baku, an IHG Hotel has a gym.
