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Häcker's Hotel

Bad Ems , Römerstr. 1 - 3 (Show on Map)

8.3

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHäcker's Hotel is a luxurious and historically significant hotel located in the beautiful world heritage town of Bad Ems. The hotel's prime location along the waterfront offers stunning views of the Lahn river and easy access to nearby restaurants and cafes. The hotel's top-notch facilities, including a spacious spa and indoor pool, make it an ideal choice for travelers looking for a luxurious stay. The breakfast is highly regarded by guests with many praising the variety and quality of foods. The staff is described as friendly, helpful and accommodating with excellent service. The hotel's historic architecture and opulent decor create a romantic and grandiose atmosphere, perfect for a special occasion or romantic getaway. Although some guests had issues with the beds and parking, the majority of reviews are positive with guests recommending Häcker's Hotel as a luxurious and top 5-star hotel.
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Hotel with Spa

The spa at Häcker's Grand Hotel offers a range of rejuvenating massages, including face, head-shoulder-neck, back and foot-and-leg massages. For those seeking cosmetic treatments, there are options such as the "Sensitive Treatment" which soothes and strengthens the skin, the "Energy of the Seas" which uses ocean ingredients to smooth and regenerate the skin and the "Pure-Caviar" treatment which uses caviar to moisturize and brighten the skin. Eye treatments and beauty services such as manicures, depilation and solarium tanning are also available. Body treatments include slimming algae body packs, lime-mint-body cream packs and grape seed body cream packs. Guests can choose from several beauty packages for a comprehensive spa experience.

Hotel with EV Charging Stations

Luxury Hotel

Hotel near Golf Courses

Historic Hotel

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Indoor Pool

Business Hotel

Hotel with Parking

EV charging stations

Accessible Hotel

Hotel with Gym

Hotel with Indoor Pool

Room Types

Single Room with Mountain View Bright room with a minibar, wardrobe, and flat-screen TV with satellite channels. Bathrobes, slippers, and complimentary toiletries are provided in the private bathroom.

Double Room with Mountain View Bright room with a minibar, wardrobe, and flat-screen TV with satellite channels. Bathrobes, slippers, and complimentary toiletries are provided in the private bathroom.

Single Room with River View Bright room with a minibar, wardrobe, and flat-screen TV with satellite channels. Bathrobes, slippers, and complimentary toiletries are provided in the private bathroom. Exclusive rooms offer marble bathrooms.

Double Room with River View Bright room with a minibar, wardrobe, and flat-screen TV with satellite channels. Bathrobes, slippers, and complimentary toiletries are provided in the private bathroom. Exclusive rooms offer marble bathrooms.

About Häcker's Hotel

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Guest Reviews

8.3

Very Good

Location

Häcker's Hotel boasts a prime location along the waterfront of the stunning world heritage town of Bad Ems. With plenty of good restaurants and cafes nearby, guests are able to enjoy the wonderful surroundings and beautiful views of the Lahn river. The hotel's top-notch facilities and historic architecture make it an ideal choice for travelers looking for a luxurious stay. The central location of the hotel allows guests to easily explore the town and all its attractions, including the Kurhaus and various shopping opportunities. Overall, the location of the hotel is praised by many with guests noting that it is in a peaceful and traffic-calmed zone, yet still close to everything. The hotel is also lauded for its wheelchair-friendly rooms, making it a unique option in Bad Ems.

Breakfast

The breakfast at Häcker's Grand Hotel is highly regarded by guests with many reviews describing it as nice, good, fantastic, impressive and top quality. Guests praise the breakfast choices, variety and quality of foods, including fresh fruit, smoked salmon, omelettes and freshly squeezed orange juice. Some reviews mention that special requests are accommodated with a smile. The breakfast is served in a beautifully decorated and historic dining room with views of the Lahn river. Despite some negative reviews commenting on a lack of variety, the majority of guests find the breakfast to be excellent with ample choices and attentive service from the staff.

Dinner

The dinner experience at Häcker's Hotel receives mixed reviews from guests with some having a less than satisfactory experience while others rave about the quality of food and service. The restaurant itself is described as nice and with a good atmosphere. Birthdays are particularly well celebrated with attentions from the hotel creating a warm environment. The staff in the restaurant are appreciated for their service and knowledge of the menu. Although some guests found the dining options lacking, many enjoyed the fine dining offered with an especially excellent recommendation for the lamb dish. It is suggested to book the half board option to fully experience the wonderful dinner offerings. However, some guests have reported difficulty in booking tables due to issues with communication between reception and the restaurant, causing overcrowding and a lack of staff on some evenings. Despite this, guests who enjoyed their dinners speak highly of the experience and recommend it to others.

Rooms

Häcker's Grand Hotel is a beautiful hotel with a classic interior style, perfect for those looking to stay in a luxurious establishment. The rooms are generally spacious, clean and comfortable and those with a river view offer a peaceful and pleasant stay. Guests are pleased with the cleanliness of the rooms and the variety of furniture offered. Some rooms have balconies, including some with three small ones facing the river. However, not all rooms have balconies and some of them require a renovation to modernize the interior. Others love the unique decor style that reminds them of a Russian czar's house. While some guests complain about the lack of air conditioning and the noisy isolation between rooms, many enjoy the beautiful location and the accessible sauna area. Despite minor problems, the staff is described as friendly, helpful and accommodating, whose guests enjoy great breakfasts and beautiful views during their stay.

Beds

The beds at Häcker's Hotel have received mixed reviews from guests, but overall they seem to be comfortable for most. Some guests have noted issues with the pillows being uncomfortable or too small, while others have specifically praised the high quality and comfort of the mattresses. Many guests also mentioned that the rooms and beds were clean and spacious. The breakfast at the hotel was also a hit among guests with many praising the excellent service from staff. However, some guests did have negative experiences with the beds being too worn or uncomfortable due to small pillows. Overall, Häcker's Hotel seems to be a great choice for those looking for a comfortable and clean stay with good breakfast and excellent staff.

Cleanliness

Guests of Häcker's Grand Hotel have praised the cleanliness of the hotel with many using words such as impressive, exceptional, well-maintained and top-groomed to describe the facilities. The hotel's staff were described as marvelous and the hygiene and cleanliness were of a high standard. However, a few negative comments were made, such as the uncleanliness of certain facilities and the lack of adherence to hygiene measures to protect against COVID-19. Overall, guests found the hotel to be well-maintained, modern and enjoyable.

Staff

The staff at Häcker's Grand Hotel has received high praise from guests. Words such as "helpful", "attentive", "friendly", "lovely", "excellent", "awesome" and "professional" were used to describe them. Some guests noted that not all staff members spoke English well, but the majority were kind and always cheerful. The hotel staff was described as "wunderbares Personal" and "extraordinar" by guests. Alexander at the reception was particularly attentive. However, a few guests noted that the restaurant staff could use better organization. Overall, the hotel staff received positive reviews for their service and customer-oriented approach.

Spa

Häcker's Grand Hotel boasts an impressive and spacious spa, including a thermal water pool, sauna garden and jacuzzis. The wellness area is beautifully maintained and a real oasis of leisure. Guests have access to the spa included in their stay and many loved taking advantage of it after a long day of traveling. The sauna landscape is particularly noteworthy with tasteful decor and a relaxing atmosphere. Although some parts of the wellness area were closed due to COVID-19 restrictions, guests still had plenty of options to unwind, including a beautiful outside garden. The only drawbacks guests noted were limited parking and a lack of lounge chairs in the wellness area. Despite this, many agreed that Häcker's Grand Hotel has an exceptional spa and wellness experience.

Pool

Häcker's Grand Hotel boasts a beautiful blend of traditional and modern architecture, offering guests a comfortable and luxurious stay. The water temperature of the pool is perfect for a relaxing swim and the outdoor area with a whirlpool is gorgeous. Guests can even swim in the natural spring water of Bad Ems. However, some guests found the pool to be small and cold and there were not enough sun loungers in the wellness area. Sauna and pool areas are on separate floors and some guests noted that the pool was chilly. Despite this, the hotel staff are accommodating and kind, even extending pool hours upon request. Although some guests mentioned being uncomfortable with nudity in the outdoor pool and sauna area, the overall pool experience at Häcker's Grand Hotel is top-notch.

Parking

Visitors to the Häcker's Hotel should be aware that parking options around the hotel can be tricky due to the location. However, there is a reasonably priced garage available nearby. Some guests noted that the number of parking spaces directly in front of the hotel is limited, but there is a car park available with an arrival note. Although some visitors found the parking situation poor and overpriced, others appreciated the practicality of parking directly in front of the hotel. It may be worth considering the hotel's park concept to improve the situation.

Family

Häcker's Grand Hotel is a great choice for a relaxing short stay, especially for families. With something for everyone, this super kid-friendly hotel offers a fantastic experience for families with even small children. Guests noted that the hotel provides morning cereal for children and is overall family-friendly. While pets unfortunately cannot join you for meals in the restaurant, the hotel is accommodating to everyone else's needs and anything else that could go wrong is quickly resolved. Although there were some issues with old, noisy beds, the hotel compensated by easily resolving other inconveniences like upgrading rooms for free.

Indoor Pool

If you're a water baby, you'll be pleased to know that Häcker's Grand Hotel has an indoor pool on offer. Although some guests found it fairly small, the majority seem to enjoy it and there are even comments on how nice the thermal water is. If you're looking to relax, there's a jacuzzi to enjoy and some guests praise the property's sole bath which is within the pool area. The pool area forms part of a larger wellness area, which guests describe as beautiful and spacious. Overall, it sounds like the perfect spot to unwind and enjoy some leisurely swims.

Historic

Häcker's Grand Hotel is a historically important destination and is a lovely old grand hotel that exudes elegance. Guests love the atmosphere in this very old building and the “Grand hôtel” feeling it gives. The hotel's decor and history are impressive, along with its 19th-century setting, which resembles a scene from a Sissi film. The hotel is a combination of original spa architecture and modern amenities and it radiates the grandeur that complements the bad culture of the 18th century. The historical interiors of the restaurant, bar, hall and reception in natural finishing materials are equally impressive. The hotel has a nostalgic and classical appearance and the proximity to the Lahn adds to its charm. It's an exceptional historical hotel with a unique and special past. The hotel boasts a pompous, bombastic and impressive interior and furniture, suitable for a historical film setting. Although it may not be a 5-star hotel due to its vintage interior, it still offers better value than several 4-star hotels. Regardless of the time period, Häcker's Grand Hotel remains an impressive establishment that gives guests a rare peek into the past.

Luxury

Häcker's Grand Hotel offers a wonderful luxury experience that will make you feel like royalty. The hotel is huge and looks like something a king should stay in. The interior is amazing with opulent decor, marble floors and an outstanding design. The atmosphere is traditional, chic and grandiose, making the hotel a sight to see in and of itself. Despite its historic nature, everything looks like a 5-star hotel that should be far more expensive. The hotel has a luxurious and creative atmosphere which will impress you from the moment you arrive. The service is fabelhaft and the hotel is beautifully maintained, making for a prachtige and fabelhafter stay. Although some reviewers found the cost to be high and the breakfast to be unangemessen, many recommend Häcker's Grand Hotel as a luxurious and top 5-star hotel.

Romantic

If you're planning a romantic getaway, Häcker's Hotel should definitely be on your list of places to stay! With luxurious and cozy rooms that will make you feel like royalty, this hotel is perfect for celebrating a special occasion or just spending quality time with your loved one. The breakfast room alone sets the romantic atmosphere with its charming ambiance. And if you're a fan of Sissi, you'll feel like you've stepped into one of her movies with the hotel's Viennese decor. The location is fantastic, offering great views and excellent service by friendly staff. Don't hesitate to book a stay and indulge in the romantic experience, even if it's just for a night!

Yes, Häcker's Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at Häcker's Hotel.

Yes, Häcker's Hotel welcomes dogs.

Yes, parking facilities are available at Häcker's Hotel.

Yes, Häcker's Hotel has a gym.

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