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Kimpton - Hotel Arras, an IHG Hotel

Asheville , 7 Patton Avenue (Show on Map)

9.3

Excellent

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Summary of reviewsKimpton - Hotel Arras, an IHG Hotel is a fantastic option for those looking for a modern, clean and comfortable stay in the heart of downtown Asheville. Guests particularly appreciate the excellent location with easy walking access to restaurants, bars, shops and other attractions. While breakfast is not included in the room rate, it receives high marks for quality and taste. The dinner options have mixed reviews, but the District 42 restaurant is a particular highlight. The rooms are well-appointed with clean, modern decor and comfortable beds. The staff is exceptional with many guests praising the warmth, friendliness and exceptional service. While parking can be difficult to find, the valet service is efficient and courteous. The hotel is also dog-friendly, offering pet amenities and going above and beyond to accommodate furry friends. Overall, guests are extremely satisfied with their stays at Kimpton - Hotel Arras and highly recommend it.
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Dog Friendly Hotel

As honorary guests, the furry, feathery or scaly family members are welcomed by their name to this oasis of a pet loving kingdom. The hotel offers lot of extra attention for the pets and of course a pet-bed, food and water bowls and mats are also available. They also provide a comprehensive list of nearby pet-friendly restaurants, parks, groomers and pet boutiques. Practical door hangers alert other hotel guests and staff that your cat, dog, or other beloved pet is in the room. Waste bags for dog relief walks are provided. No additional charge for pets, no deposit required. There is no limit on the size, weight or number of pets allowed. Free access to the "Wag!" app during your stay at the hotel.

Dogs Stay Free

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Hotel where Dogs Stay Free

Room Types

King Room with City View Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as city views. The unit has 1 bed.

Queen Room with Two Queen Beds and City View Offering free toiletries and bathrobes, this quadruple room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned quadruple room offers a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as city views. The unit has 2 beds.

King Room with Mountain View Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as mountain views. The unit offers 1 bed.

Queen Room with Two Queen Beds and Mountain View Featuring free toiletries and bathrobes, this quadruple room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned quadruple room features a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as mountain views. The unit has 2 beds.

Double Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as city views. The unit offers 1 bed.

King Suite with View Featuring a private entrance, this spacious suite also consists of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite provides a flat-screen TV with streaming services, soundproof walls, a minibar, a wardrobe as well as city views. The unit offers 1 bed.

King Room - Mountain View Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as mountain views. The unit offers 1 bed.

King Room with Mobility Accessible Roll-In Shower - Non-Smoking Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as city views. The unit has 1 bed.

Queen Room with Two Queen Beds - Hearing Accessible - Non-Smoking Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as city views. The unit has 2 beds.

Queen Room with Two Queen Beds and Mobility Accessible Roll-In Shower Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as city views. The unit offers 2 beds.

King Room with Mountain View - Hearing Accessible Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as mountain views. The unit has 1 bed.

Luxury King Suite with Mountain View Featuring a private entrance, this spacious suite also consists of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite provides a flat-screen TV with streaming services, soundproof walls, a minibar, a dining area as well as mountain views. The unit offers 1 bed.

King Suite with Mobility Accessible Roll-In Shower Boasting a private entrance, this spacious suite also includes 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a hairdryer. The air-conditioned suite offers a flat-screen TV with streaming services, soundproof walls, a minibar, a wardrobe as well as city views. The unit has 1 bed.

Executive Suite with Mobility Accessible Roll-In Shower Featuring a private entrance, this spacious suite also is comprised of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a hairdryer. The air-conditioned suite offers a flat-screen TV with streaming services, soundproof walls, a minibar, a wardrobe as well as city views. The unit offers 1 bed.

About Kimpton - Hotel Arras, an IHG Hotel

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Guest Reviews

9.3

Excellent

Location

Kimpton - Hotel Arras, an IHG Hotel, is located in the heart of downtown Asheville and has a wonderful vibe. Almost every guest who stayed here talked about the excellent location, which is a perfect walkable location to Asheville's best restaurants, bars, shops and other attractions. The hotel is situated right in the middle of all things downtown, which makes it an ideal location for exploring the city. The convenience of the location was highly appreciated with easy walking distance to food and shopping. Most guests praised the location as it allowed them to explore the town with ease and the hotel's lobby bar was another popular hangout spot. All in all, Kimpton - Hotel Arras appears to be a beautiful, clean and comfortable hotel with gracious hospitality in a fantastic location.

Breakfast

If you're planning a stay at Kimpton - Hotel Arras, an IHG Hotel, you're in for a treat when it comes to breakfast. From delicious farm-to-kitchen options to a variety of healthy choices, guests rave about the quality of the breakfast at this hotel. While breakfast isn't included in the room rate, there are plenty of options to choose from, including the Bargello restaurant, which comes highly recommended by other guests. Be sure to make reservations and if you're looking for something smaller, coffee is available in the lobby in the mornings. The Kitchen and Bar at the hotel also receive high marks, but if you're looking for brunch, a couple of guests found the two offerings to be "fair at best." While a continental breakfast would have been appreciated given the cost of the room, guests overall were impressed with the quality and taste of the breakfast at Kimpton - Hotel Arras.

Dinner

The dinner options at the Kimpton - Hotel Arras, an IHG Hotel have received mixed reviews from guests. Some have raved about the food, describing it as "great" and "amazing", while others have been less impressed, feeling that the prices were too high for the quality of the food. The District 42 restaurant was a particular highlight for some with guests praising the in-house restaurants as "excellent" and the in-room dining as "delicious". However, some guests felt that there could be more variety on the breakfast and dinner menus and that the staff could benefit from more experience. Overall, the dining options at the hotel seem to offer a pleasant experience with some room for improvement.

Rooms

Kimpton - Hotel Arras, an IHG Hotel is a fantastic place to stay in beautiful Asheville. The rooms are clean, modern and well-appointed with great views, comfortable beds and lots of storage space. Guests loved the lovely design and decor, spacious layouts and wonderful showers with soft towels. The staff was amazing and the facility was always clean. The hotel has interesting elevators too! Some guests noted that the rooms were a little small or too hot and that one bathroom wasn't cleaned to standard, but overall, the rooms exceed expectations. The lobby is also lovely and the hotel is like staying with family.

Beds

Welcome to Kimpton - Hotel Arras, an IHG Hotel! Our guests have spoken and they love our beds! We pride ourselves on offering excellent bedding and pillows and our guests seem to agree with many describing the beds as amazing and the pillows as super comfortable. One guest even said that our bed was the best they have ever slept on!

We take great care to ensure that our rooms are clean and well-appointed with comfortable beds being a top priority. And it shows - many guests have reported that their rooms were very comfortable and that they were able to sleep straight through the night thanks to our cozy beds.

Of course, everyone has their own preferences when it comes to bed firmness and we understand that some guests may find our beds too soft. But overall, our guests have raved about the comfort level of our beds and pillows with many describing them as exceptional, comfy and very comfortable.

At Kimpton - Hotel Arras, we believe that a good night's sleep is essential to any great travel experience and we are thrilled to see that our guests agree. Come experience our comfortable bedding for yourself - we can't wait to see you!

Cleanliness

If you're looking for a clean and comfortable stay in Asheville, then the Kimpton - Hotel Arras is definitely worth considering. The hotel is beautiful with tasteful and trendy decor and the rooms are spacious and immaculate. You can even opt out of daily towel service if you'd like to be eco-friendly. The staff is friendly and the building is well-maintained. Although a few guests noted some cleaning oversights, overall the quality and cleanliness are exceptional. Whether you're exploring the city or just want a relaxing getaway, the Kimpton - Hotel Arras is a modern and clean hotel that won't disappoint!

Staff

The staff at Kimpton - Hotel Arras, an IHG Hotel, is often praised for their warmth, friendliness and exceptional service. Many guests describe the staff as helpful, accommodating and attentive with special mentions of individuals such as Quinton, Dan the bellman and Lynn at the valet. From check-in to departure, the staff ensures guests feel welcome and taken care of. The dining and bar staff are also noted for being friendly and attentive. Overall, the hotel receives high marks for its outstanding staff and top-notch service.

Parking

Guests who have stayed at the Kimpton - Hotel Arras have varying opinions about the parking experience at the hotel. While some guests praise the superb and great valet parking, others find it relatively expensive. Many guests found it difficult to find parking on their own near the hotel and were happy to use the efficient and courteous valet service provided by the hotel. However, some guests complained about the lack of visible signage to guide them to the valet parking area and the relatively long wait to get their cars from the valet. It seems that finding parking at the hotel was tricky and took some time, but the valets were helpful and professional. Some guests mentioned that the hotel reception tried to charge them twice for their rooms, but eventually apologised and waived the parking bill. Overall, guests seem to have a balanced view of the parking situation at the Kimpton - Hotel Arras with some positives and negatives to consider.

Dog Friendly

Traveling with your furry friend? Look no further than Kimpton - Hotel Arras, an IHG Hotel. This hotel is not only in a great location, but it is also known for its excellent pet policy. From giving dogs goodie bags at check-in to offering beds and bowls, they truly have gone above and beyond for our furry friends. However, some guests have mentioned that they could hear dogs barking at times and were annoyed by them. The lobby offers only two small tables for those with pets and it would be nice to have more options. While they suggest going across the street to an office building’s courtyard to take your pet to the bathroom, a few guests mentioned that this was not ideal. Still, overall, guests were thrilled with how accommodating and receptive the hotel was to their dogs and even had a pleasant "parade of dogs" through the lobby. So, if you're looking for a beyond dog-friendly hotel, consider Kimpton - Hotel Arras, an IHG Hotel.

No, Kimpton - Hotel Arras, an IHG Hotel doesn't have any pool.

No, a spa isn't available at Kimpton - Hotel Arras, an IHG Hotel.

Yes, Kimpton - Hotel Arras, an IHG Hotel welcomes dogs.

Yes, parking facilities are available at Kimpton - Hotel Arras, an IHG Hotel.

Yes, Kimpton - Hotel Arras, an IHG Hotel has a gym.

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