Hotel Indigo Asheville Downtown, an IHG Hotel

Asheville , , 151 Haywood Street (Show on Map)


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Summary of reviewsThe Hotel Indigo Asheville Downtown, an IHG Hotel is highly regarded for its excellent location, good views and convenient proximity to downtown Asheville. The breakfast receives mixed reviews but is still considered a great value based on guest experiences. The rooms are comfortable and clean with smart layouts, although some guests mentioned that they needed some updating. The staff is exceptional, described as courteous, professional, accommodating, considerate, outstanding and fabulous. The valet parking service is available at an additional cost and the beds are often described as incredibly comfortable and luxurious. The hotel is dog-friendly, but some guests have mentioned downsides such as a high volume of dogs and barking dogs in rooms. Overall, the Hotel Indigo Asheville Downtown receives a solid 4-star rating from its guests.
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Dog Friendly Hotel
The hotel welcomes a maximum of two pets in one room, cats are also accepted. There is an extra charge and weight limitation up to 80 lbs / 36 kg. A grassy pet relief area with waste bins is provided in close proximity to the hotel. Pets may be left unattended in the room. There are treats available in the reception.

Luxury Hotel

Hotel near Golf Courses

Hotel for Honeymoon

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Room Types
Standard Room Bedding is determined upon check-in and based on availability.

Two Queen Beds View Room This room features a view, flat-screen cable TV, and desk.

King Bed View Room This room features a view, flat-screen cable TV, and desk.

King Bed Leisure Room This room features a desk, flat-screen TV, and tea and coffee-making facilities.

Two Queen Beds room This room features a flat-screen cable TV, tea and coffee-making facilities, and a desk.

One Queen Bed Room This room features a flat-screen cable TV, tea and coffee-making facilities, and an iPod docking station.

King Executive Suite This room features a mountain view, small refrigerator, and seating area with sofa bed. A bath tub is also included.

Two Queen Beds Executive Studio This room features a city view, small refrigerator, and flat-screen cable television.

One Bedroom Suite This room features a flat-screen cable TV, small refrigerator, and seating area with sofa bed.

Penthouse King Balcony Suite This suite features a fireplace, balcony with a view, and separate seating area.

One King Penthouse Studio The spacious double room features air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Executive Queen Studio The spacious double room features air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Accessible 1 King Penthouse Studio with Roll In Shower The spacious suite provides air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

King Mobility Accessible Room with Roll in Shower The spacious double room features air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Two Bed Hearing Accessible Room with Roll In Shower The spacious double room offers air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.

About Hotel Indigo Asheville Downtown, an IHG Hotel
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Guest Reviews
8.3
Very Good
Location
Hotel Indigo Asheville Downtown, an IHG Hotel boasts a prime location that is perfect for exploring the beautiful city of Asheville. With its close proximity to downtown, guests can easily walk to everything, including shops, restaurants and art galleries. The hotel is in a great location and guests love how they didn't have to use their cars very much. Views from some of the rooms are spectacular and the staff are friendly and helpful with any questions about downtown Asheville. The convenience to downtown Asheville is a plus and many guests appreciate the location being only a few minutes away from everything. Overall, the hotel's excellent location, good views and convenient proximity to downtown Asheville are highly regarded.

Breakfast
Hotel Indigo Asheville Downtown has received mixed reviews for breakfast but is still considered a great value based on guest experiences. Some guests reported inconsistent pricing, while others found the oatmeal cold. However, the majority of guests raved about the breakfast, calling it amazing, reasonably priced and delicious when made to order. Additionally, the breakfast staff received praise for their efforts. Guests also enjoyed the coffee at the lobby bar and the convenience of the breakfast service. Overall, the hotel's amenities, including the bar and coffee, were thoroughly enjoyed and many guests found the breakfast to be good or decent. While some guests felt breakfast was expensive, it didn't detract from their overall stay.

Rooms
If you're planning to explore downtown Asheville, the Hotel Indigo is a great option for your stay. Guests particularly loved the beautiful bathrooms and good-sized, clean rooms. The mountain view rooms were stunning before nearby buildings were built, but still offered some nice views. The showers in the rooms were said to be fantastic with some even describing them as huge. The hotel had a modern feel with trendy decorations, although some guests mentioned that the decor was starting to show wear and tear. Overall, guests found the rooms to be comfortable and clean with smart layouts, however some mentioned that they needed some updating. While some rooms had some minor issues such as shabby furniture or mildew on the ceiling, the majority of guests reported a positive experience with clean and spacious rooms.

Beds
The beds at Hotel Indigo Asheville Downtown are often described as incredibly comfortable, luxurious and tall. Many guests had no complaints about the comfort of the beds and pillows with some guests specifically mentioning how comfortable their king-sized beds were. However, some shorter guests mentioned difficulty getting into and out of the tall beds. Overall, guests tended to focus on the comfortable beds and bedding at this hotel with only a few negative comments about uncomfortable mattresses or old furniture.

Cleanliness
The Hotel Indigo Asheville Downtown is a lovely and modern hotel in a great location close to downtown. The rooms are spacious, comfortable and clean, although some guests have mentioned a few minor issues with cleanliness, such as dirty bathroom floors or the presence of hairs on the pillows. Overall, the cleaning staff seems to be working hard to turn over rooms and the facilities are mostly clean and well-kept. However, there are a few areas that guests have noted could use some attention, such as the outdated and worn furniture in some rooms or the fact that some common areas are a little tired. Despite these minor issues, the hotel generally receives positive reviews for its cleanliness and friendly staff.

Staff
The staff at Hotel Indigo Asheville Downtown, an IHG Hotel, have received numerous positive reviews from guests. Guests have mentioned that every staff member was extremely friendly and helpful, making their stay enjoyable. The valets, bellmen, front desk staff, food service and housekeeping were all first class. Mark at the front desk was particularly helpful and the bartender was great. Some guests had negative experiences with certain staff members but overall, the level of friendliness and helpfulness was exceptional. The staff were described as courteous, professional, accommodating, considerate, outstanding and fabulous. The hotel's communication with guests was easy and quick and the location was great. The room sizes were large with views and some guests appreciated the hotel staff helping them with special occasions such as engagements. Overall, the friendly and helpful staff made a positive impact on guests' experiences at the hotel.

Parking
If you're planning a stay at Hotel Indigo Asheville Downtown, be aware that parking is valet only and comes at an additional cost of $20 per night. While some guests found the valet service to be quick and affordable, others struggled with chaotic service and small drop-off areas. Some guests also expressed frustration at the requirement for valet parking and the added cost, while others weren't bothered by it. Overall, if you don't mind paying for valet service, the hotel offers a nice car valet experience with speedy service.

4 Star
The Hotel Indigo Asheville Downtown is a great option for travelers looking for an excellent location to explore the area. Guests rave about the superb location with many stating it's perfect. The hotel itself is also described as nice and great - offering guests a comfortable and affordable stay. However, there are some negative comments surrounding the hotel's pricing with some feeling it's not worth the cost for the level of service provided. Despite this, the majority of guests seem satisfied with their stay and would recommend the hotel. Overall, the Hotel Indigo Asheville Downtown receives a solid 4-star rating from its guests.

Dog Friendly
The Hotel Indigo Asheville Downtown, an IHG Hotel is known for its dog-friendly facilities, services and amenities. Some guests mentioned seeing several huge dogs, but everyone was so welcoming and nice to their pets. The hotel's pet-friendliness, however, came with some downsides, including a high volume of dogs, barking dogs in rooms and the lack of green spaces to walk their pets outside. A couple of guests suggested having "dog" rooms to keep their rooms animal-free. Nonetheless, the hotel was thanked for being pet friendly, but some guests also complained regarding the dog hair and the room smelling like a dog.


No, Hotel Indigo Asheville Downtown, an IHG Hotel doesn't have any pool.

No, a spa isn't available at Hotel Indigo Asheville Downtown, an IHG Hotel.

Yes, Hotel Indigo Asheville Downtown, an IHG Hotel welcomes dogs.

Yes, parking facilities are available at Hotel Indigo Asheville Downtown, an IHG Hotel.

Yes, Hotel Indigo Asheville Downtown, an IHG Hotel has a gym.
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