Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel

Asheville , , 42 Tunnel Road (Show on Map)


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Summary of reviewsThe Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel is a top choice for travelers seeking easy parking in the heart of Asheville. Guests raved about the plentiful and free parking options, including covered parking that was especially useful during inclement weather. Although some found the parking lot to be tight or challenging to access, the convenience of on-site parking outweighed any minor inconveniences. Some guests even enjoyed the luxury of parking in a covered garage and taking an elevator straight to their room floor. While the hotel's entryway could use some improvement, visitors appreciated the cleanliness of the parking lot and the hotel overall. With ample parking options and free parking, the Holiday Inn Express & Suites is an excellent option for those seeking convenience and affordability in downtown Asheville.
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Room Types
King Room - Hear Accessible/Non-Smoking This hearing accessible double room features a microwave, small refrigerator and satellite TV.

Queen Room with Two Queen Beds - Hear Accessible Tub/Non-Smoking This hearing accessible double room features a flat-screen TV, microwave and small refrigerator. The private bathroom includes an accessible bath.

Queen Room with Two Queen Beds - Disability Access Roll in Shower /Non-Smoking This disability accessible double room has a microwave, small refrigerator and air conditioning. The private bathroom includes a roll-in shower.

Two-Bedroom Executive King Suite - Non-Smoking The spacious suite provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower.

Studio King Suite with Accessible Tub - Non-Smoking The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room provides a wardrobe, a safe deposit box, a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 1 bed.

One-Bedroom King Suite - Non-Smoking Offering free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned suite offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe and a safe deposit box.

Studio King Suite - Hearing Accessible/Non-Smoking Providing free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite provides air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels.

Standard Room The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower.

Standard King Room - Non-Smoking The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room offers a wardrobe, a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Standard Queen Room with Two Queen Beds - Non-Smoking The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room features a wardrobe, a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

Studio King Suite - Non-Smoking This air-conditioned suite is comprised of a flat-screen TV with cable channels and a private bathroom.

King Room with Mobility Accessible Tub - Non-Smoking The double room features a carpeted floor, heating, as well as a private bathroom boasting a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 1 bed.

About Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel
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Guest Reviews
8.9
Excellent
Location
Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel is highly recommended for travelers who are looking for a convenient location to stay while exploring Asheville. The hotel is centrally located, making it easy to find from the highway and convenient to downtown Asheville. It is also within walking distance to plenty of food options and other attractions. Some guests mentioned that they couldn't walk into the heart of downtown, but it is just a short drive or brisk walk through the tunnel. The hotel is close to the Biltmore Estates, making it a great jumping off spot for Asheville adventures. Despite being located next to a busy highway, the hotel was very quiet. There are plenty of nearby restaurants, stores and convenience options on Tunnel Rd., including an Outback restaurant right behind the hotel. The location may not be great for everyone, but overall, the reviews suggested a clean and nice location for a comfortable stay.

Breakfast
If you're looking for a hotel with a delicious breakfast spread, Holiday Inn Express & Suites Asheville Downtown won't disappoint. Guests have raved about the breakfast with phrases like "very good," "great," "delicious," and "excellent" popping up repeatedly. The coffee bar even offers dairy-free milk options, making it easy for those with dietary restrictions to enjoy their morning cup of joe. There's a good selection of breakfast items, including healthy options like turkey sausage and egg white omelets, fruit and yogurt. Some guests particularly loved the pancakes, which are made automatically by a machine. The breakfast area is also nice, clean and well-appointed. Of course, there were a few less-than-stellar reviews with some guests noting that the breakfast selection could be more varied or that there wasn't enough food. But on the whole, the breakfast experience at Holiday Inn Express & Suites Asheville Downtown seems to be on the higher end of the spectrum, making it a great choice for your Asheville stay.

Rooms
The rooms at Holiday Inn Express & Suites Asheville Downtown have left guests impressed, as multiple reviews describe them as clean, comfortable and spacious. Many guests particularly enjoyed the comfortable beds with some describing them as "amazing." The decor of the rooms was also praised with many guests appreciating the updated and modern interiors, beautiful furniture and newer room decor. The hotel itself was described as clean and modern with a relaxing atmosphere. Additionally, many guests noted the helpfulness of the staff. However, a small number of guests reported issues with noise, particularly in one particular room. Overall, the rooms at Holiday Inn Express & Suites Asheville Downtown were a highlight of many guests' stays.

Beds
The beds at Holiday Inn Express & Suites Asheville Downtown are top-notch according to guests! Many positive comments were made about the comfortable beds, which are labeled as soft and firm so you can adjust them to your liking. Some guests raved about the super comfortable beds with one saying they had the best beds and pillows of anywhere they have stayed. The hotel is also praised for its cleanliness and modern styling with clean bedsheets and spacious rooms. The staff is described as helpful and wonderful with one review even mentioning that they give a mix of soft and hard pillows so everyone can be happy. Overall, guests seem very happy with the comfortable, clean and spacious accommodation provided at the hotel.

Cleanliness
If you're looking for a spotlessly clean hotel, the Holiday Inn Express & Suites Asheville Downtown is the perfect choice. Guests raved about the cleanliness of the lobby, breakfast area, pool, grounds and rooms. They noted that the hotel had a wonderful clean crisp smell and many guests said it was the cleanest hotel they'd ever stayed in. Reviews consistently mentioned the exceptional housekeeping staff and courteous staff. The rooms were described as spacious, comfortable and updated. Some guests even noted that the hotel appeared to be recently renovated. Even the breakfast area was spotless with no crumbs to be found. Overall, this hotel is a great pick for travelers looking for a clean, welcoming and comfortable stay.

Staff
The Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel boasts exceptional staff according to guests' reviews. Many guests highlighted that the staff was lovely, friendly and accommodating. Check-in was quick and easy and receptionists were informative and helpful. The breakfast staff worked hard to keep enough food available throughout breakfast, ensuring an enjoyable start to the day. Guests also praised the cleaning staff for ensuring the property was clean and managed correctly. The beds were incredibly comfortable, ensuring a good night's sleep for all guests. The hotel was modern with up-to-date styling and very comfortable beds. The location was excellent and the staff went above and beyond to make guests feel welcome. Many guests mentioned specific staff members by name with Pam, Shay and the front desk ladies receiving high praise. To summarize, guests from all around appreciated the staff's excellent customer service, excellent attention and willingness to help ensure guests had the best stay possible.

Pool
Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel offers a variety of pool options for guests to enjoy, including an indoor pool, outdoor pool and hot tub. While some guests noted that the pool was smaller than anticipated, others raved about how wonderful the pool and Jacuzzi were. Guests also appreciated that the indoor pool extended to the outside, offering a unique swimming experience. Pet peeves of several visitors were the malfunctioning hot tub and the insufficient cleaning of the pool area with broken tiles and a lack of maintenance being the main issues. Additionally, a few guests noticed that the chlorine levels in the pool were high. Despite some negative experiences, many guests enjoyed swimming in the heated pool and taking a dip in the hot tub.

Parking
The Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel is a great choice for travelers looking for easy parking while staying in the heart of Asheville. Guests loved the plentiful and free parking options, including covered parking which came in handy during a rainstorm. Although some guests found the parking lot to be tight or difficult to access, the convenience of being able to park on site outweighed any minor inconveniences. Additionally, some visitors enjoyed the luxury of being able to park in a covered garage and take an elevator straight to their room floor. While the entryway to the hotel could use some improvement, guests appreciated the cleanliness of the parking lot and the hotel as a whole. Overall, the ample parking options and free parking at the Holiday Inn Express & Suites make it a great option for travelers looking for convenience and affordability in downtown Asheville.


Yes, Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.

Yes, a spa is available at Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel.

No, Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel doesn't allow dogs.

Yes, parking facilities are available at Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel.

Yes, Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel has a gym.
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