Crowne Plaza Resort Asheville, an IHG Hotel

Asheville , , 1 Resort Drive (Show on Map)


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Summary of reviewsThe Crowne Plaza Resort Asheville, an IHG Hotel, has received mixed reviews with some guests disappointed and others praising the hotel's facilities and services. Positive reviews highlight the top-notch amenities, comfortable beds and recent updates to the hotel. The lobby and outdoor areas are also praised as great escapes from the city and there were no noise disruptions during stays. While some guests did not feel it was a true four-star hotel, others found it to be a good value for the money. Overall, the hotel offers a range of amenities and entertainment options, but travelers should be aware that it may not meet every expectation.
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Resort with Spa
One of the highlights of the resort is its on-site Adelaide Spa, where guests can indulge in a wide range of treatments designed to soothe both the body and mind. At Adelaide Spa, the focus is on providing an unparalleled spa experience. The spa features a range of services, including rejuvenating facials, therapeutic massages, and invigorating body treatments. Whether you are looking to unwind after a long day exploring the city, or simply seeking a relaxing escape from the stress of everyday life, Adelaide Spa has you covered.
Each treatment at Adelaide Spa is carefully crafted to provide the ultimate in relaxation and rejuvenation. The spa's skilled therapists use a variety of techniques, from traditional Swedish massage to more innovative approaches, to help you unwind and let go of the stress of daily life. And for those looking for a more indulgent experience, the spa also offers a range of body treatments, including exfoliating scrubs, hydrating wraps, and more. The spa also features a number of luxurious amenities, including a sauna, a steam room, and a hot tub.

Dog Friendly Resort
Up to four pets, any size, are welcome to the hotel. Additional fee applies per night basis. The furry family members are not allowed to stay unattended in the room. There are treats and bowls available at the front desk. Both dogs and cats are accepted.

Luxury Resort

Resort near Golf Courses

Resort for Honeymoon

Family Friendly Resort

Romantic Resort

Resort with Swimming Pool

  Heated Pool    Indoor Pool    Outdoor Pool  


Business Resort

Accessible Resort

Resort with Gym

Resort with Tennis Courts

4-Star Resort

Resort with Outdoor Pool

Resort with Indoor Pool

Resort with Heated Pool

Room Types
Run of House Room Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.

King Room with Sofa Bed Features a seating area with a sofa bed.

Executive King Room - Non-Smoking This spacious room features a balcony, small refrigerator, and flat-screen cable television. A desk is also included.

King Room with Bath Tub - Hearing and Disability Access/Non-Smoking This accessible room features a bath tub, patio, and visual telephone and door alarms. A small refrigerator is also included.

Queen Room - Non-Smoking This room features a small refrigerator, flat-screen TV, and desk.

Queen Room with Bath Tub - Disability Access/Non-Smoking This accessible room features a bath tub and visual telephone and door alarms. A small refrigerator is also included.

King Room - Mobility Access/Roll in Shower - Non-Smoking The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. This double room has a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 1 bed.

Queen Room with Two Queen Beds - Non-Smoking The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. This double room has a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 2 beds.

Queen Room with Two Queen Beds - Mobility Access Tub/Non-Smoking The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. This double room has a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 2 beds.

Twin Room - Mobility Access The spacious twin room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. This twin room features a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 2 beds.

Standard Queen Room with Two Queen Beds The unit offers 2 beds.

Standard King Room The unit has 1 bed.

Standard Queen Room with Pool Access The unit has 2 beds.

Standard King Room with Pool Access The unit has 1 bed.

About Crowne Plaza Resort Asheville, an IHG Hotel
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Guest Reviews
7.6
Good
Location
The Crowne Plaza Resort Asheville, an IHG Hotel, is an excellent choice for a stay in the charming city of Asheville. Its location is perfect for those who want to be close to the downtown area but away from the foot traffic. The hotel offers a shuttle service to downtown, which is convenient for guests. The hotel is situated in a nice, quiet area just on the outskirts of Asheville, making it an 8-minute drive to everything. It's also centrally located and close to many restaurants and shopping areas. The staff is knowledgeable of the area and can provide excellent recommendations for activities and places to visit. The location is great, although some guests found it hard to navigate and locate the entrance. Nonetheless, it is an affordable downtown shuttle that guests can avail of. The lobby offers a nice view and balcony, while the rooms provide good amenities. Finally, some guests mentioned that the outside of the property could use some upkeep. Despite that, the Crowne Plaza Resort Asheville, an IHG Hotel, is a fantastic location for a snow getaway with great food and exceptional staff.

Breakfast
The breakfast at Crowne Plaza Resort Asheville, an IHG Hotel, received mixed reviews from guests. Some guests raved about the quality and variety of the breakfast buffet, citing delicious items like fresh fruit, lox and bagels and omelets made to order. The restaurant staff was also praised for being hospitable and welcoming. However, others felt that the prices charged for breakfast (which was not always included in the room rate) were far too expensive for the quality of food served. A few guests had issues with missing reservations or limited options on the breakfast menu. Despite some negative reviews, many guests still found the breakfast to be great, fantastic, or amazing. If you're looking for a resort that includes breakfast in the rate, be sure to double-check the details of your booking.

Dinner
The dinner experience at the Crowne Plaza Resort Asheville, an IHG Hotel, was generally a hit with guests. Chef Amy received accolades for her phenomenal food and the staff was consistently excellent. While some guests found limited food choices at times, others were impressed with the bar and Joe the Bartender's above-and-beyond service. The Overlook Restaurant was a standout with its Cuban sandwich earning high praise, although some guests felt that overall, the dinner menu could use some improvement. There were some isolated incidents wherein guests received burnt and dry food, but these were the exception rather than the norm.

Rooms
The Crowne Plaza Resort Asheville, an IHG Hotel, boasts large and comfortable rooms, making for a relaxing stay. Guests appreciate the cleanliness and privacy of their rooms and are delighted with the friendly and welcoming staff. Scenic views of the mountains from some rooms add to the ambiance. While some rooms could benefit from updates, others are outdated and have small, poorly-lit bathrooms. Some guests experience cleanliness issues, rust stains or outdated decor, while others find their room to be clean, spacious and comfortable. Amenities such as microwaves or bathtubs are not available in all rooms. Some guests enjoy the balcony, mini fridge and sofa in their room. Overall, the hotel is a comfortable option and many guests appreciate the value for money.

Beds
If comfortable beds are a must-have for your hotel stay, then look no further than Crowne Plaza Resort Asheville, an IHG Hotel! The beds here are consistently amazing according to guest reviews. Not only were the pillows exceptional, but the beds themselves were also incredibly comfortable. Some guests even described them as absolutely amazing. The rooms were well-appointed with plenty of pillows, ensuring a restful night's sleep. While there were some isolated concerns such as stains on sheets or mattresses that were too firm, the majority of guests found the beds to be a highlight of their stay. So if a comfortable bed is a top priority for your travels, book your stay at Crowne Plaza Resort Asheville today!

Cleanliness
Crowne Plaza Resort Asheville, an IHG Hotel, is known for its cleanliness and well-maintained facilities. While some guests had minor concerns about the condition of certain areas such as dirty carpets and outdated decor, they still praised the cleanliness of the hotel overall. Some guests even commended the housekeeping staff for their excellent work in keeping the rooms spotless. However, a few guests did have negative experiences with the cleanliness of their rooms, reporting stained sheets and musty odors. Despite some mixed reviews, the consensus is that the hotel is indeed clean and well-kept.

Staff
The staff at the Crowne Plaza Resort Asheville, an IHG Hotel, were mostly fantastic with many reviews praising their friendliness, helpfulness and welcoming attitudes. Some guests had negative experiences with certain individuals, such as a rude front desk receptionist and an obnoxious shuttle driver, but for the most part, guests were impressed with the quality of service. Many reviews specifically mentioned employees who went above and beyond, such as night shift manager Maggie and restaurant server Chloe. Guests were happy with how accommodating and responsive the staff were to their needs and requests and appreciated the shuttle service's reliability. Some guests encountered issues with check-in or key cards, but most reviews noted that these problems were resolved quickly and with minimal inconvenience. Despite a few negative interactions, the majority of guests had a positive experience with the staff at this hotel.

Pool
The pool at Crowne Plaza Resort Asheville, an IHG Hotel offers a range of options for guests looking to take a dip. With both an indoor and outdoor pool, as well as a heated pool on offer, there is something for everyone. The majority of guests seemed to have had positive experiences with many describing the pool as "great" and "decent". Some travelers recommended opting for a patio room to be closer to the water, while others cautioned that people often smoked and drank around the pool. A few guests noticed that some people let their dogs swim in the pool, but this didn't seem to be a common issue. Overall, visitors praised the amenities available on the property, but some recommended that the pool could benefit from more frequent skimming.

Family
The Crowne Plaza Resort Asheville, an IHG Hotel, is a perfect spot for families looking to make unforgettable memories together. The hotel offers plenty of space and activities for kids, making it more geared for family stays. A Weekend To Remember by Family Life is an excellent opportunity for families to bond and create unforgettable experiences. The hotel is family-friendly and provides attached rooms that allow for great set up for families. With plenty to eat and exceptional staff, it is a great weekend snow getaway with central location. However, the hotel might be tough to manage with young children. Overall, it is a great stay that families will cherish forever.

4 Star
The Crowne Plaza Resort Asheville has received a mixed bag of reviews. Some guests were disappointed and did not feel that it was a true four-star hotel, branding it as a two-star instead. However, there were positive reviews stating that the hotel's facilities and services were top-notch, making it a good value for the money. They pointed out the great lobby and outdoor areas, which provided an excellent escape from the city. The beds were comfortable and there was no noise to disrupt their stay. The hotel has undergone recent updates, ensuring a pleasant stay for guests. Overall, the Crowne Plaza Resort Asheville offers a range of amenities and entertainment options, but prospective guests should be aware that it may not meet every traveler's expectations.

Dog Friendly
If you're traveling with your furry friend, the Crowne Plaza Resort Asheville, an IHG Hotel is a great choice as it's dog-friendly with plenty of grassy areas for your dog to roam. While there were barking dogs in neighboring rooms and some rooms had a pet odor, overall the hotel is pet-friendly and welcoming to pets. You may want to double-check your room type and location if you have specific requests for your pet, but guests have enjoyed walking their dogs and appreciate that the hotel welcomes pets. Just be aware of possible charges for pet stays, as some guests have reported unexpected fees. Overall, the Crowne Plaza Resort Asheville is a great option for those traveling with pets.


Yes, Crowne Plaza Resort Asheville, an IHG Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.

Yes, a spa is available at Crowne Plaza Resort Asheville, an IHG Hotel.

Yes, Crowne Plaza Resort Asheville, an IHG Hotel welcomes dogs.

No, parking facilities aren't available at Crowne Plaza Resort Asheville, an IHG Hotel.

Yes, Crowne Plaza Resort Asheville, an IHG Hotel has a gym.
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