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Macdonald Berystede Hotel & Spa

Ascot , Bagshot Road, Sunninghill (Show on Map)

7.5

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Macdonald Berystede Hotel & Spa is a charming and convenient hotel located in a picturesque area, perfect for those attending the Ascot races or exploring nearby attractions. While opinions are divided on the quality and value of the breakfast, the hotel restaurant is generally substandard and not worth the high prices. The rooms are generally clean and comfortable, though some are in need of refurbishment. The staff are friendly and accommodating and the spa facilities are luxurious and relaxing. The pool is a highlight for many guests, though some improvements could be made to ensure all guests have a comfortable experience. Families will appreciate the spacious family rooms and value for money. Overall, the Macdonald Berystede Hotel & Spa is a lovely and cosy hotel perfect for a relaxing getaway.
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Hotel with Pool Lap Lanes

Situated in the heart of Ascot, the Macdonald Berystede Hotel & Spa is home to the remarkable Vital Health & Wellbeing club. This premier destination is dedicated to fostering an environment where fitness and relaxation coexist harmoniously.

For those seeking a blend of exercise and leisure, the hotel boasts an 18-metre pool complete with lap lanes. The pool offers an exceptional swimming experience with ample natural daylight filtering in and captivating views of the lush hotel grounds, making each swim a delightfully invigorating activity amidst the serene backdrop. Whether for training or simply cooling off, guests can find this feature an appealing addition to their stay.

Luxury Hotel

Historic Hotel

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool Pool Lap Lanes

Business Hotel

Hotel with Parking

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Hotel for Yoga

4-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Standard Double Room Each room contains a desk with tea/coffee making facilities, a laptop safe and a digital TV. Guests will find a hairdryer in the room. Please note that no extra bed or cot can be accommodated in this room.

Deluxe Double Room These rooms offer additional living space and a leather recliner chair. Additional amenities include a laptop safe.

Deluxe Twin Room These rooms offer additional living space and a leather recliner chair. Additional amenities include a laptop safe.

Standard Twin Room Each room contains a desk with tea/coffee making facilities, a laptop safe and a digital TV. Guests will find a hairdryer. Please note that no extra bed or cot can be accommodated in this room.

Double Room - Disability Access This double room has a tea and coffee maker, a safe deposit box and a TV. The unit has 1 bed.

Deluxe Family Room This double room has a tea and coffee maker, a safe deposit box and a TV. The unit has 1 bed.

Standard Single Room This single room has a tea and coffee maker, a safe deposit box and a TV. The unit has 1 bed.

Deluxe Room This double room has a tea and coffee maker, a safe deposit box and a TV. The unit has 1 bed.

Superior Double Room This double room has a tea and coffee maker, a safe deposit box and a TV. The unit has 1 bed.

Superior Suite This suite has a tea and coffee maker, a safe deposit box and a TV. The unit has 2 beds.

About Macdonald Berystede Hotel & Spa

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Guest Reviews

7.5

Good

Location

The Macdonald Berystede Hotel & Spa is situated in a picturesque and convenient location, making it an ideal choice for travelers visiting the area. Guests have described the hotel as being in a nice and beautiful neighborhood with easy access to many local places to visit. The property exudes character and charm and the secure parking is a great feature for those arriving by car. Additionally, the hotel's location is perfect for those attending the Ascot races or exploring nearby attractions such as Legoland or Lapland UK. Despite some mixed reviews on the value for money, guests generally agree that the location and facilities make up for it. So whether you're looking for a pleasant and convenient stay for a night or a longer holiday, the location of Macdonald Berystede Hotel & Spa will not disappoint.

Breakfast

Guests seem to have mixed feelings about the breakfast at Macdonald Berystede Hotel & Spa. Some describe it as excellent with plenty of choice, including fresh fruit salad, yogurt, scrambled eggs and a well-stocked breakfast bar. Others, however, found the breakfast to be bland, disorganized and of poor quality. Some even complained about the expensive prices of £10-£18 per person. Additionally, there were comments about the sausages needing more cooking and the bacon being inedible and congealed. Despite these complaints, some guests still found the breakfast to be delicious and wonderful. However, others were disappointed by the lack of options and service, the poor layout causing congestion and the music that ruined the atmosphere. Overall, opinions seem to be divided on the quality and value of the breakfast at this hotel.

Dinner

If you're thinking of dining at the Macdonald Berystede Hotel & Spa, read on for a quick roundup of guest reviews. The hotel restaurant is decent with some describing the food as great and really high quality. Breakfast and dinner were pretty good overall, though some were disappointed with how expensive the restaurant was given the hotel's quality. Unfortunately, a few guests experienced issues with the food, describing it as poor quality, not fresh or even frozen. The Indian food was also said to look frozen. On top of that, the restaurant's service was incredibly slow with some waiting over an hour to place an order. The restaurant also had its fair share of atmosphere issues with some commenting on the awful smell of cigar and how cold it was in the evening. Overall, while there were some positives, the general consensus was that the restaurant was substandard and not worth the high prices.

Rooms

The Macdonald Berystede Hotel & Spa is a smart and comfortable hotel that provides lovely clean rooms, though some are getting a little tired and are in need of refurbishment. While some guests found the bathrooms in standard rooms to be small, the rooms were generally spacious and some were equipped with large and comfortable beds. However, some rooms were cramped with poor furnishings and out-of-date decor and the bathrooms were tiny with few amenities. Additionally, some guests reported issues with cleanliness, including dusty carpets and windows, peeling paint and mold in the bathroom. While some areas of the hotel were in need of modernization, guests noted that the hotel had a cosy shabby chic feel with lovely surroundings and great spa facilities.

Beds

Guests of the Macdonald Berystede Hotel & Spa praised the comfortable beds and clean rooms, noting that the beds were very comfortable and super comfy. However, some guests experienced discomfort due to the hard mattress or old, dipping beds and flat pillows. Families appreciated the spacious rooms with extra beds for children, though some commented that the pull-out or camp beds were not comfortable. Some guests also noted a lack of bedside plugs. Despite these minor inconveniences, the overall consensus was that the beds were comfortable and the rooms were clean, making for a good night's sleep.

Cleanliness

The Macdonald Berystede Hotel & Spa is a well-run establishment, providing guests with a lovely, clean and spacious room. While some guests did report issues with cleanliness, such as dust on surfaces and worn carpets in corridors, the hotel took great care to ensure that the swimming pool and changing rooms remained pristine. Unfortunately, there were several criticisms of the hotel's cleanliness in terms of food left in corridors for long periods of time, half-eaten trays of room service and stains on towels. Some guests also reported issues with mold and damp in their rooms, which could be addressed with investment and refurbishment. Overall, the hotel was described as clean but in need of some updates to its facilities.

Staff

Guests of the Macdonald Berystede Hotel & Spa praised the friendly, polite and helpful staff, who went above and beyond to make their stay enjoyable. Some guests highlighted the exceptional service of specific staff members, such as Tilly from the restaurant. The hotel staff were described as professional and accommodating and the spa staff were also commended for their helpfulness. However, a few guests had negative experiences with unfriendly or uninvested staff members at the reception, spa or lunch service. Despite this, most guests enjoyed the lovely feel of the hotel and its facilities, including a clean swimming pool and great breakfast. Overall, guests found the staff to be welcoming, polite and friendly.

Spa

The Macdonald Berystede Hotel & Spa offers a lovely and luxurious spa experience with a beautiful pool, good facilities for everyone and excellent saunas. Guests can enjoy the warm and relaxing atmosphere of the spa and the hydro pool with bubbles outside. Although some items weren't working and the steam room was closed, the general spa facilities were great and the staff was very friendly, including the lovely spa staff and manager. The spa treatments were also very good and the location of the spa on site was convenient and quiet. However, guests should note that robes are no longer supplied for spa users unless you are having a treatment. The choice of sauna and steam rooms was appreciated and the outdoor section was liked by many guests. The spa and pool were clean and welcomed after a long day, making this a good choice for a relaxing spa weekend.

Pool

Guests of Macdonald Berystede Hotel & Spa love the hotel's pool facilities, which include an outdoor hydro pool and a fancy pool area. However, there were complaints that the pool water temperature was too cold for some guests, especially for children. Some guests also mentioned that the pool area needs to be updated and maintained more regularly with empty cups and rubbish found around the area. Despite this, guests still enjoyed having a relaxing swim in the pool and soaking in the outside whirlpool after a long day. Families should take note that there are specific kids swimming times in the pool and that children are not allowed in the hydrapool. Overall, the pool was a highlight for many guests, but some improvements could be made to ensure that all guests have a comfortable and enjoyable experience.

Parking

The parking situation at Macdonald Berystede Hotel & Spa appears to be a mixed bag according to guest reviews. While some guests praised the "great secure parking" and "plenty of parking" available, others found it difficult to find a space even in the overflow car park. It's worth noting that there is no ramp access from outside into the hotel which may pose a problem for wheelchair users. However, the location has parking and some guests even described the parkplatz as "very safe and secure". Additionally, there are some reports of free parking and amplio estacionamiento. Overall, it seems that parking at this hotel is generally satisfactory but there are a few issues that some guests may encounter.

Family

If you're planning a family break but want to keep things relaxed, consider the Macdonald Berystede Hotel & Spa. While some guests had issues with check-out times and room location, everyone enjoyed the spacious family rooms (with two extra beds for children) and value for money. The hotel is recommended for both families and couples and is a great location for visiting Legoland Windsor, lapland, or the races. Just make sure to check swimming times for kids and request children's beds if needed. While the family orientated hotel isn't geared exclusively towards children and some guests find the family changing rooms inconvenient, it's still a lovely and cosy hotel perfect for a family getaway.

Yes, Macdonald Berystede Hotel & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Lap Lanes.

Yes, a spa is available at Macdonald Berystede Hotel & Spa.

Yes, Macdonald Berystede Hotel & Spa welcomes dogs.

Yes, parking facilities are available at Macdonald Berystede Hotel & Spa.

Yes, Macdonald Berystede Hotel & Spa has a gym.

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