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Hotel Museo Spa Casa Santo Domingo

Antigua Guatemala , Tercera Calle Oriente 28 A (Show on Map)

8.9

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Museo Spa Casa Santo Domingo is a charming and elegant 5-star hotel located in the heart of Antigua Guatemala. Visitors have praised its prime location, beautiful grounds and stunning views. Guests particularly enjoyed the hotel's unique blend of history and luxury, which creates an unrivaled atmosphere. The breakfast buffet receives significant praise for its delicious Guatemalan gastronomy treats with some guests even opting for room service. The restaurant, too, is widely appreciated for its excellent food and friendly staff. The rooms are spacious and luxurious, equipped with all the modern amenities for a comfortable stay. Moreover, the cleanliness of the hotel is noted as impeccable, making it a safe stay while accommodating visitors with exceptional service from the helpful and friendly staff. The spa, a standout feature of the hotel, is a peaceful and luxurious oasis, providing visitors with some of the best moments of relaxation in their lives. Overall, visitors consider Hotel Museo Spa Casa Santo Domingo to be a fantastic luxury hotel, offering a classically luxurious experience without being over-the-top or unreasonably priced.
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Categories

Hotel with Rooms With Jacuzzi / Hot-tub

Luxury Hotel

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

5-Star Hotel

Hotel where Extra Health & Safety Measures Have Been Taken

Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
Yes, to all guests

Hotel with Outdoor Pool

Room Types

Standard Double Room This elegant room features stylish decor, 1 king-size or 2 double beds and pretty garden and pool views. It has a fireplace and comes with Smart TV, a safe, minibar and private bathroom. Free access Wi-Fi.

Deluxe Double Room This more spacious room has a lounge area with sofa bed. It features stylish decor, 2 double beds and pretty garden views. It has a fireplace and comes with Smart TV, a safe, minibar and private bathroom. Free access Wi-Fi.

Junior Suite This spacious and elegant suite has a separate lounge area with sofa bed and dining table. It features stylish decor, 2 double beds and pretty garden views. It has a fireplace and comes with Smart TV, a safe, minibar and private bathroom. Free access Wi-Fi. Please note that the price is based on 2 adults, plus 2 children, or in 2 adults plus a additional guest. This additional guest will have to pay USD 44.80 per night.

Executive King Room This double level room (with stairs) features one king-size bed, a minibar and a living room with a seating area with fireplace. It has smart TV with cable channels. The room offers a view to our archaeological area. The bathroom has bath or shower and free toiletries. Free access Wi-Fi.

King Room with Spa Bath This room features one king-size bed and a terrace with spa bath and garden views. It has Smart TV, a minibar and a seating area with fireplace. The bathroom offers shower and free toiletries. Free access Wi-Fi.

Deluxe Suite with Spa Bath This room features one king-size bed or two full size beds and a terrace and some of them with spa bath. It has Smart TV, a minibar and a DVD player. The living room with fireplace and dining room are separated. The bathroom offers bath or shower and free toiletries. Free access Wi-Fi.

Luxury Suite with Sauna and Spa Bath This room features a terrace with garden views, a spa bath and sauna. It has Smart TV, a minibar and a DVD player. The living room with fireplace and dining room are separated. The bathroom offers bath or shower and free toiletries. Free access Wi-Fi.

Double or Twin Room with Spa Access (ADULTS ONLY) This room features stylish decor, 1 king-size or 2 double beds with direct access to the spa (pool, sauna, jacuzzi, solarium and relaxing area) It has a fireplace and comes with Smart TV, a safe, minibar and private bathroom. Free access Wi-Fi. Note: This room is exclusively for adults.

Suite with Spa Access (ADULTS ONLY) This room features two king-size beds, terrace with direct access to the spa (pool, sauna, jacuzzi, solarium and relaxing area). It has Smart TV, a minibar and a DVD player. The living room with fireplace and dining room are separated. The bathroom offers bath or shower and free toiletries. Free access Wi-Fi. Note: This room is exclusively for adults.

Superior Suite Spa Living (ADULTS ONLY) This room features a terrace, with direct acces to the Spa (pool, sauna, jacuzzi, solarium and relaxing area). It has smart TV with cable channels, a minibar. The living room with fireplace and dining room are separated. The bathroom offers bath or shower and free toiletries. Free access Wi-Fi. Note: This room is exclusively for adults.

About Hotel Museo Spa Casa Santo Domingo

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Guest Reviews

8.9

Excellent

Location

Hotel Museo Spa Casa Santo Domingo is located in a prime spot with many guests raving about its great location, beautiful grounds and stunning views. The hotel's unique mix of history and luxury creates a one-of-a-kind atmosphere that many guests appreciated. Its location makes it an ideal starting point for exploring Antigua Guatemala and its nearby attractions with many guests noting that it was very central and accessible on foot. Though some guests felt that it was slightly removed from the city center, others felt that it was still in a good location with easy access to everywhere they wanted to go. Regardless of location, however, all guests agreed that the property was stunning and the perfect place to stay for a trip to Guatemala.

Breakfast

Guests rave about the breakfast buffet at Hotel Museo Spa Casa Santo Domingo, calling it amazing and exceptional with a lot of delicious Guatemalan gastronomy treats. Some guests even enjoyed breakfast in their room, describing it as "riquísimo". The morning ambiance is also a delight, as music (baroque/classical) played during breakfast. While some guests wished that breakfast was included in the room rate, others still found it to be of great value. A few guests thought that the hotel could provide more options for breakfast and improve the food in general, but overall, the breakfast experience at Hotel Museo Spa Casa Santo Domingo receives high marks from guests.

Dinner

The dinner at Hotel Museo Spa Casa Santo Domingo is a wonderful experience according to confirmed guest reviews. The restaurant serves excellent food in a spectacular setting with a very friendly and attentive staff. Although the dinner menu is short, the food is delicious and top-notch. The restaurant is also excellent for lunch, though it can get crowded at times. However, some guests found the restaurant expensive and language barriers in the menu caused some confusion. The only downside was the bartender in the bar, who was pretty rude. Overall, Hotel Museo Spa Casa Santo Domingo is an ideal destination to indulge in great food and a wonderful spa experience.

Rooms

Hotel Museo Spa Casa Santo Domingo offers a unique and beautiful experience with its historic museums, ancient architecture and lush grounds. The spacious rooms are luxurious and well-equipped with some even featuring a fireplace and direct access to the spa. Though some guests had issues with room assignments or outdated furnishings, many found the rooms to be gorgeous, comfortable and clean. The staff was friendly and helpful and the location was very central. Overall, the hotel is impressive and a source of wonder with the spa being a standout feature. Guests can enjoy water, coffee, tea and snacks in their rooms and some suites even have a jacuzzi. While some improvements could be made, such as updating the beds and keys, the Hotel Museo Spa Casa Santo Domingo offers an idyllic and comfortable stay.

Beds

Hotel Museo Spa Casa Santo Domingo boasts incredibly comfortable beds that guests rave about in their reviews. Reviewers describe the beds as amazing, delicious and warm with only a few remarks about the beds being hard or uncomfortable, which may need updating. The only negative feedback about the beds was the size mix-up that left one guest feeling disappointed. Overall, the comfortable beds are a great reason to choose this hotel for your next stay.

Cleanliness

If you're looking for a clean and safe stay at a historic hotel with great amenities, look no further than the Hotel Museo Spa Casa Santo Domingo. Guests consistently praise the cleanliness of the hotel with many noting the diligent housekeeping service and attention to detail throughout the property. Even the spa area is described as "spectacular" with a focus on keeping everything impeccably clean. While one guest mentioned some dirty carpeting in their room, the majority of guests raved about the overall cleanliness of the rooms and common areas. In fact, the hotel's maintenance is praised as well with one guest noting that the entire property is well-maintained. Despite some noise due to construction outside of one room, guests loved how quiet the rooms were overall, in addition to their spaciousness and comfort. If you're a history buff or simply appreciate a touch of class, the hotel's impressive museum is also highly recommended.

Staff

Many guests of the Hotel Museo Spa Casa Santo Domingo have praised the staff for their outstanding service with words like accommodating, attentive and helpful being used frequently. Despite some negative comments about unhelpful or unfriendly staff, most guests found the personnel to be very friendly and ready to go above and beyond to meet their needs. Some guests even singled out specific staff members, such as Gerardo and Oscar, for their exceptional service. The hotel's concept, which incorporates a museum into its design, has also earned praise for giving the property a unique and magical touch. While there were some complaints about poor organization at reception and the need for better training, the vast majority of guests found the staff to be a highlight of their stay.

Spa

The Hotel Museo Spa Casa Santo Domingo is an excellent choice for a luxurious and relaxing stay. The spa is a top-notch facility that guests rave about. Many use words like "fantastic," "amazing," and "wonderful" to describe their experience. A guest even said they would return to the hotel just to enjoy the spa again. The spa offers a beautiful and well-maintained space. Guests can access the spa freely or as a paid supplement, but the facilities are restricted to those over 18 years old. While some guests had trouble locating their room, they universally loved the spa once they found it. The spa boasts a hot pool and offers a range of services, but guests should book in advance for the best experience. Some minor issues reported by guests include a lack of coffee information upon arrival and the fact that the Spa is closed to minors. However, the hotel has many other features to complement the spa, including art exhibits and on-site restaurants. Overall, guests agree that the spa at Hotel Museo Spa Casa Santo Domingo is a spectacular, peaceful and elegant oasis worth visiting.

Pool

Hotel Museo Spa Casa Santo Domingo boasts a beautiful pool area, although some guests noted that there could be more lounge chairs available during busy periods and that the water could be cooler in the height of summer. However, overall guests were impressed with the well-maintained pool and appreciated the heated option as well as the outdoor jacuzzi, though it was reported as not being operational at times. Some also noted that access to the spa required an additional fee. While a few described the pool area as showing signs of wear and tear, many guests enjoyed their time lounging by the pool and taking advantage of the spa facilities.

5 Star

If you're looking for a truly luxurious experience, Hotel Museo Spa Casa Santo Domingo has a well-earned 5-star rating and guests have raved about their exceptional stay. From the incredible atmosphere and beautiful facilities to the friendly staff and amazing spa, this hotel is worth every penny. The rooms are gorgeous and comfortable with special mentions for Suite 242. The history of the hotel only adds to its charm. While a few guests have noted that the rooms might not be up to par with advertised 5-star standards, the overall consensus is that this hotel is a superb choice for a stay in Antigua. Don't miss out on the opportunity to indulge in the spa, which is billed as a 5-star experience within a 3-star hotel.

Luxury

Hotel Museo Spa Casa Santo Domingo is a truly luxurious experience with its recognition of 5 stars being well-earned. Billing itself as a high-end, costly stay, guests can expect a clean, classy and high-end atmosphere. The hotel is a beautiful property, considered a true gem with amazing history and ruins. While some guests may have had issues with their room's view, many adored their luxurious and comfortable accommodations. Overall, Hotel Museo Spa Casa Santo Domingo is an excellent hotel, offering a classically luxurious ambiance without being over-the-top or unreasonable in price.

Yes, Hotel Museo Spa Casa Santo Domingo has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Hotel Museo Spa Casa Santo Domingo.

Yes, Hotel Museo Spa Casa Santo Domingo welcomes dogs.

Yes, parking facilities are available at Hotel Museo Spa Casa Santo Domingo.

Yes, Hotel Museo Spa Casa Santo Domingo has a gym.

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