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The Star and Garter Hotel

Andover , High Street (Show on Map)

8.1

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Star and Garter Hotel is a charming and cosy four-star hotel located in the heart of Andover. Guests have praised its excellent location with easy access to the town center, shops, bars and restaurants. The hotel offers ample parking and spacious, comfortable rooms with modern decor and stylish furnishings. The breakfast is a highlight with a great selection of hot and cold options that guests have described as delicious and amazing. The hotel is spotlessly clean and the staff are exceptional, providing warm and professional customer service. The free parking is convenient, though some guests suggest additional signage would be helpful. The beds are comfortable, providing a restful night's sleep for most guests. Though some guests felt the hotel was closer to three stars, the cleanliness, value for money and outstanding customer service more than make up for it. Overall, The Star and Garter Hotel is an excellent choice for anyone looking for a top-notch hotel in Andover.
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Categories

Boutique-style Hotel

Romantic Hotel

Hotel with Parking

Accessible Hotel

Hotel for Adults Only

4-Star Hotel

Room Types

Double Room This en suite room has a TV, hairdryer and tea and coffee facilities,

Twin Room This en suite room has a TV, hairdryer and tea and coffee facilities,

Budget Double Room This en suite is slightly smaller that our standard rooms and has a TV, hairdryer, tea and coffee facilities.

About The Star and Garter Hotel

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Guest Reviews

8.1

Very Good

Location

The Star and Garter Hotel is a lovely gem situated right in the heart of Andover, making it the perfect location for those wanting to explore the local area. Its convenient location means guests are only a short walk away from the town centre, high street shops, bars and restaurants. The hotel also boasts ample good parking, making it an ideal base for those travelling by car. Guests rave about the central location, describing it as excellent, ideal and fantastic. The hotel itself is also praised with guests calling it a wonderful, lovely and cosy place to stay. The spacious rooms are a particular highlight with many guests commenting on their size and comfort. Overall, the Star and Garter Hotel's excellent location and friendly staff make it a great choice for anyone looking for a comfortable and convenient stay in Andover.

Breakfast

If you're a foodie, you'll love staying at The Star and Garter Hotel. Guests all agree that the breakfast is fabulous with lots of hot and cold options available at the buffet. The full English/continental buffet has reasonable breakfast choices and plenty to eat. You'll enjoy a great choice from continental and cooked breakfast with the breakfast produce being excellent and the service friendly. The breakfast is not only extensive but also of high quality and value for money. Guests have described the breakfast as delicious, amazing, superb and to die for. You can expect a good selection of options, including cereal, fresh fruit, yoghurts and more. The breakfast buffet tops most B&B fare you've ever had with a great selection, fresh and full of flavor. If you're a tea and poached egg lover, you're in for a treat! Although there was one incident where a guest didn't get their cooked breakfast despite paying for it in advance, they were refunded by the staff. On the whole, the breakfast is first class with sausages being a favorite amongst guests. In addition to the great breakfast, the property is lovely with the comfiest beds ever.

Rooms

The Star and Garter Hotel offers clean, comfortable and well presented rooms to their guests. A majority of the guests have enjoyed the lovely clean rooms, comfortable beds and spacious accommodations. Many commented on the room size, liking the fact that there was plenty of space and even compared the room to a suite. The rooms were also noted for being spotless with clean facilities and well heated. Some rooms were described as large with panoramic windows and separate areas for added privacy. The modern décor and stylish furnishings added to the overall ambiance of the hotel. Along with the positive reviews, there were a few guests who noted that some of the rooms were dated, small or in need of maintenance, but overall guests were satisfied with their accommodations.

Beds

The Star and Garter Hotel is a lovely property that offers comfortable beds for a restful night's sleep. The guests have positively reviewed the characterful property and the super comfy beds. Most guests found the mattresses to be comfortable and the beds to be comfy, providing a relaxing stay. Visitors have mentioned that they had comfortable nights sleep in lovely rooms with comfortable beds. However, a few guests found the mattresses too soft or too firm for their liking, but overall the beds were very comfortable. The hotel may not have perfect beds for all its guests, but the majority found the beds to be comfortable and restful.

Cleanliness

The Star and Garter Hotel is the perfect choice for those looking for a convenient and clean accommodation. Guests have described the hotel as spotless with main areas and facilities being clean and well presented. The rooms are clean and comfortable with some having spacious bathrooms that are spotlessly clean with huge and fluffy towels. Guests have been surprised by the hotel's cleanliness, finding the rooms and communal areas to be tidy and well-maintained. While some have mentioned finding human hairs in their bed, they are the exception rather than the norm. Overall, the hotel is stylish, spacious and clean with comfortable beds, making it a great choice for a perfect stay.

Staff

The Star and Garter Hotel is a cosy and quaint hotel with exceptional customer service. From the moment you arrive, the staff welcome you with warmth and professionalism. They go above and beyond to ensure you have a wonderful stay, making you feel right at home. The receptionists are particularly great and Debbie is especially helpful. All the staff are very friendly, approachable and attentive. They work hard to ensure that all your needs are met and nothing is too much trouble for them. You'll love the fantastic breakfast and the way the staff couldn't do enough for you. Despite a slight disappointment with the hot food, reception staff were very accommodating. The staff members are fabulous, always warm and cheerful and paying attention to detail. They are professional, too, ensuring that every aspect of your stay is comfortable and enjoyable. Staff shortages at times happen, but the team still do their best to provide top-notch service, always attentive and helpful. The welcoming and friendly staff make this hotel a standout experience and you'll be sure to appreciate their efforts.

Parking

The Star and Garter Hotel boasts a large, free car park that guests love. The parking is well-planned and convenient, just in front of the reception. Despite some difficulty finding the car park initially, guests were provided with good instructions and communication regarding the parking. Some guests suggest additional signage would be beneficial for easier access. However, the location and free parking make it very attractive to guests. The room is very clean and well-presented and guests would definitely stay again if they were ever in Andover.

4 Star

The Star and Garter Hotel is a wonderful four-star hotel located in the heart of Andover. Guests have raved about its lovely facilities and services with many describing their stays as "very good" and "superb". The hotel boasts a perfect location, right in the center of town, yet still retaining a charming, picturesque exterior. Though initially advertised as a four-star hotel, some guests felt it was closer to three - however, the cleanliness, value for money and outstanding customer service more than made up for it. Overall, The Star and Garter Hotel is an excellent choice for anyone looking for a top-notch hotel in Andover.

No, The Star and Garter Hotel doesn't have any pool.

No, a spa isn't available at The Star and Garter Hotel.

No, The Star and Garter Hotel doesn't allow dogs.

Yes, parking facilities are available at The Star and Garter Hotel.

No, The Star and Garter Hotel doesn't have a gym.

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