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Grand Hyatt Amman

Amman , 3rd Circle, Hussein Bin Ali Street (Show on Map)

8.5

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Grand Hyatt Amman is a luxurious 5-star hotel that offers exceptional value for money. Guests are impressed with the hotel's ideal location, making it the perfect base for exploring the city's main sites. The breakfast is delicious and varied with a great selection and the Italian restaurant and terrace also receive high praise for their food and drinks. The rooms are comfortable, spacious and elegantly furnished with beautiful city views available. The hotel is spotlessly clean and the staff is ultra-friendly, helpful and dedicated to providing excellent customer service. The spa and pool facilities are first-class, providing a calming and relaxing atmosphere. The hotel offers free parking and has a valet service available. Overall, guests describe the hotel as exceptional, perfect and worth staying in when visiting Jordan.
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Categories

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Heated Pool Indoor Pool Outdoor Pool

Hotel with Free Wi-Fi

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

5-Star Hotel

Hotel with Outdoor Pool

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

King Room - Club Access The Grand Club is temporarily closed and is expected to re-open in March. In the meantime, we invite you to continue enjoying your club benefits at 32 North Restaurant, located in the main lobby. Measuring 36 square metres, this king room comes with a bathroom that has a separate bathtub and shower. Extras that come with the room include: -Club access -Complimentary breakfast -All day refreshments and evening canapés -Alcoholic drinks and cocktails From January 1st to January 31st due to maintenance, guests with club access can enjoy their benefits at the Lobby Lounge

Twin Room - Club Access Measuring 36 square metres, this twin room comes with a marble bathroom that comes with a separate bathtub and shower. Extras that come with the room include: -Club access -Complimentary breakfast -All day refreshments -Evening canapés -Alcoholic drinks and cocktails From January 1st to January 31st due to maintenance, guests with club access can enjoy their benefits at the Lobby Lounge

King Room - Poolside Access Measuring 36 square metres, this room comes with a bathroom that has a separate bathtub and shower. There is an outdoor terrace and poolside access.

Twin Room - Pool Access Measuring 36 square metres, this twin room comes with a marble bathroom that comes with a separate bathtub and shower. There is an outdoor terrace and poolside access.

Grand Executive Suite The Grand Club is temporarily closed and is expected to re-open in March. In the meantime, we invite you to continue enjoying your club benefits at 32 North Restaurant, located in the main lobby. Measuring 104 square metres, this suite is located on an upper floor and comes with a spacious living area and a large dining and lounge area. Extras that come with the room include: -Club access -Complimentary breakfast -All day refreshments -Evening canapés -Alcoholic drinks and cocktails

Grand King Suite The Grand Club is temporarily closed and is expected to re-open in March. In the meantime, we invite you to continue enjoying your club benefits at 32 North Restaurant, located in the main lobby. This 72 square metre suite offers separate living and entertaining spaces. Extras that come with the room include: -Club access -Complimentary breakfast -All day refreshments -Evening canapés -Alcoholic drinks and cocktails

King Room Measuring 36 square metres, this king room comes with a bathroom that has a separate bathtub and shower.

Twin Room Measuring 36 square metres, this twin room comes with a marble bathroom that comes with a separate bathtub and shower.

Twin Room with View The spacious triple room provides air conditioning, a minibar, as well as a private bathroom featuring a bath or a shower and a hairdryer. The triple room features a tea and coffee maker, a wardrobe, a safe deposit box and a TV with cable channels. The unit offers 2 beds.

King Room with View The spacious triple room features air conditioning, a minibar, as well as a private bathroom boasting a bath or a shower and a hairdryer. The triple room provides a tea and coffee maker, a wardrobe, a safe deposit box, as well as a TV with cable channels. The unit has 1 bed.

About Grand Hyatt Amman

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Guest Reviews

8.5

Very Good

Location

The Grand Hyatt Amman boasts an ideal location that guests find great and perfect for exploring the city's main sites. Although some reviews mention its distance from downtown, the hotel is still conveniently located and there are easy transportation options like cheap Ubers or cabs. Guests find the area lively and the location wonderful with access to all the city attractions. While some mention the difficulty with public transportation, the hotel's posizione is still buona and allows for easy access to old town, rainbow street, or the fancier abdoun area. The retro-style hotel is comfortable and met expectations with its great location, making it the perfect base for exploring Amman.

Breakfast

Guests of the Grand Hyatt Amman were impressed with the hotel's breakfast offerings with many describing it as delicious and varied with a great selection. Some even ranked it as the best breakfast they had experienced in Jordan with a premium quality better than other 5-star hotels. The Italian restaurant and terrace also received high praise for their food and drinks. However, some guests felt that the price of breakfast was too high or that the menu was repetitive. For those looking for an even better breakfast experience, upgrading to a club room that includes breakfast is recommended. Overall, the hotel's breakfast received positive reviews and was considered a great start to the day.

Rooms

The Grand Hyatt Amman offers comfortable and spacious rooms that are elegantly furnished and equipped with new facilities. The beds are comfortable and the rooms are spotlessly clean with white bedsheets and beautiful city views available. The hotel staff is polite and attentive with a happy vibe. Despite some older style furniture, the rooms are well-maintained and equipped with everything one might need, including a glätteisen and schuhloffel. Guests recommend choosing a higher floor to avoid any noise from passing cars on the main road. Some guests have noted that the rooms are smaller compared to other 5-star hotels but still offer a spacious experience. However, some rooms need to be refurbished and some bathrooms have weak bidets and a strong chlorine smell. Overall, the rooms at the Grand Hyatt Amman are comfortable, clean and beautiful, making for a wonderful stay.

Cleanliness

The Grand Hyatt Amman is a top choice for travelers looking for a spotlessly clean hotel. Guests rave about the super clean rooms and the attentiveness of housekeeping in keeping them that way. Many also mention the overall cleanliness of the hotel's facilities. In addition, the hotel's staff is praised for being ultra-friendly and helpful. While some guests have noted issues with cleanliness, such as delayed room cleaning or bathroom floors that weren't quite as clean as they expected, these instances are few and far between. Overall, the Grand Hyatt Amman is a clean, comfortable and beautiful older-style property that's perfect for a relaxing stay.

Staff

The Grand Hyatt Amman is known for its exceptional staff. Guests rave about the friendly, helpful and polite behavior of the team, particularly at the reception desk. The concierge is also consistently praised for their helpful service. Some guests go as far as to call the staff "awesome," and "exceptionally polite and helpful." Guests reported that the staff was always willing to listen to complaints and acted to resolve them. Staff members were always accommodating, making sure that guests had everything they needed during their stay. A few standout employees were mentioned by name, including Mr. Saleem, Mohammad Abualsikh, Waleed, Clemence and Ali Al Farraj. Overall, the hotel's staff is described as efficient organized and dedicated to providing excellent customer service.

Spa

The Grand Hyatt Amman offers a fantastic spa experience for its guests with separate facilities for men and women. The spa and gym areas are first class and provide a calming and relaxing atmosphere with amazing pool and whirlpool facilities. The spa offers wonderful services, including massages and is included in the standard room rate. Guests can enjoy a free gym and indoor lap pool with a pleasant atmosphere to relax and unwind. Although the massage rooms are located far away from the ladies changing rooms, the overall wellness area is clean and well-maintained.

Pool

The Grand Hyatt Amman boasts an impressive pool facility with both indoor and outdoor options. Guests can enjoy the semi-heated pool and spa area for no extra cost. The outdoor lounge area is a highlight for many, though some note that the outdoor pool could be larger and is only in the sun for a few hours each day in April. Despite this, the pool and spa facilities are considered amazing by most guests. The quality of the equipment and the beautiful terrace with a DJ contribute to a relaxing and satisfying stay. The gym, pool and Lombardi Restaurant/Bar are all highly praised, while some note that the outside pool is not heated. Overall, guests found the pool area to be beautiful, clean and a great way to unwind during their stay at the Grand Hyatt Amman.

Parking

If you're planning a trip to Amman and looking for a comfortable place to stay with convenient parking options, then Grand Hyatt Amman might just be the perfect option for you. The hotel offers free parking and has a valet service available for those who prefer not to park themselves. Although some guests mentioned that the parking entrance might be a bit complicated to access, the helpful staff is always ready to assist. One guest even mentioned feeling that the valet parking fee of 2 JD per use was reasonable. Despite some noise from the nearby road, overall guests seem to have had a positive experience with the parking services at Grand Hyatt Amman.

5 Star

If you're looking for a magnificent five-star hotel in Amman, look no further than Grand Hyatt Amman. It's hard to beat the value for money here, as the facilities are simply extraordinary. In fact, it's probably the best choice for a stay in Amman. The property is outstanding and guests are impressed with the super clean, freshly renovated rooms as well as the wonderful spa area. The breakfast is also a highlight - rich and delicious, it's a great way to start your day. Overall, guests describe the hotel as exceptional and super with many calling it perfect. While there were a few minor issues, such as having to pay separately for poolside breakfasts and drinks at the bar, the positives far outweigh any negatives. And with the hotel's top-notch service and amenities, it's no wonder that guests leave glowing reviews.

Luxury

The Grand Hyatt Amman is a magnificent 5-star hotel that offers a luxurious stay. Guests rave about the lovely and excellent hotel with everything being perfect and of excellent quality and price. The hotel is clean and beautifully designed, truly living up to its 5-star rating. The overall experience is described as wundervoll with no complaints whatsoever. Without a doubt, the Grand Hyatt Amman is an excellent hotel that is worth staying in when visiting Jordan.

Yes, Grand Hyatt Amman has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.

Yes, a spa is available at Grand Hyatt Amman.

No, Grand Hyatt Amman doesn't allow dogs.

Yes, parking facilities are available at Grand Hyatt Amman.

Yes, Grand Hyatt Amman has a gym.

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