Gran Melia Palacio de Isora Resort & Spa
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Summary of reviewsThe Gran Melia Palacio de Isora Resort & Spa is a luxurious five-star hotel with exceptional service and facilities. The breakfast buffet is outstanding while some guests found the dinner options in need of improvement. The spa facilities and infinity pool are of a high standard and a highlight of guests' stays. The location receives mixed reviews with some guests finding it out-of-the-way but appreciated for its tranquility and access to local restaurants. The rooms also receive mixed reviews with some guests finding them spacious and comfortable while others found them in need of renovation. The hotel staff is friendly, professional and courteous. Families with children will enjoy the numerous amenities available, though some experience noise levels. Overall, the Gran Melia Palacio de Isora Resort & Spa is a remarkable hotel worth considering for a luxurious getaway.
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Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Infinity Pool Heated Pool Indoor Pool Children's Pool Outdoor Pool
Hotel with Children's Pool
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About Gran Melia Palacio de Isora Resort & Spa
Guest Reviews
The Gran Melia Palacio de Isora Resort & Spa boasts a great location right by the sea with beautiful views and a lovely promenade that leads to local restaurants. However, it is also far from the top beaches and some of the more popular areas, requiring a rented car to get around. The location is peaceful and serene with the hotel itself set in a beautiful setting. There are also rocky pools and natural black beaches nearby for a unique swimming experience. While some guests found the location to be a bit out-of-the-way, others appreciated the tranquility and access to a local square with tapas bars. Overall, the location of the hotel received mixed reviews, but free parking for guests was a bonus.
Guests have left glowing reviews of the breakfast at Gran Melia Palacio de Isora Resort & Spa, describing it as outstanding, spectacular and truly top-notch. The buffet offers a great variety of delicious and fresh options, including whole and salad fruits, Canarian white wine and high-quality champagne. While some guests felt that the breakfast buffet could benefit from a bit of reorganization, most agreed that it had everything they could hope for and was of excellent quality. Some guests also praised the restaurants at the hotel, though reservations could be difficult to make. Overall, guests were happy with the lovely variety of food and drinks on offer and the breakfast was a highlight of their stay.
The dinner at Gran Melia Palacio de Isora Resort & Spa has received mixed reviews from guests. While some have enjoyed the food, many have pointed out the need for improvement. The Grilled Asparagus with Hollandaise sauce, as described in the menu, was disappointing as it was just canned asparagus with mayonnaise. Overall, the food needs some work. The Nami restaurant received positive reviews, while the Duo was largely good but sometimes bland and the chicken was undercooked. The Oasis was good for lunch but terrible for dinner, particularly the Saturday BBQ which was overpriced and diabolical. The Pangea had scrummy food but there were poor experiences with L'Olio. Some guests appreciated the wide variety and quality of food served at the buffet for breakfast and dinner, while others were not keen on the buffet style and the tendency for some food to have been left out for a while. Other dining options in and around the hotel were solid as well. The Mexican restaurant was the best of the lot. However, several guests criticized the pricing of food and drinks, which did not correspond to the premium quality of the product. Some guests also found the booking system for restaurants inconvenient and felt that the lack of menus in restaurants was an issue. Despite the criticisms, many guests appreciated the different gastronomic options available at the hotel's restaurants.
The rooms at Gran Melia Palacio de Isora Resort & Spa received mixed reviews from guests. While some described the room as spacious, comfortable and with beautiful views from the balcony, others found them run down, dirty and in need of renovation. Some guests reported broken furniture, non-working lights and a lack of basic amenities. However, others found the room modern and clean with comfortable beds and good standard of cleanliness. Some guests complained of a damp smell and humidity, while others reported a lack of soundproofing, making the rooms noisy. Overall, while some guests were delighted with the room and the hotel itself, others were left disappointed by the standard of accommodation they received.
Guests of the Gran Melia Palacio de Isora Resort & Spa have raved about the comfort of the beds with many describing them as "exceptionally comfortable" and "fabulous." However, some guests noted issues with pillows that were too large, or the room having a damp smell. Despite these minor issues, guests appreciate the variety of restaurants available and the spacious rooms with some even having a garden covered bed. Some guests did note issues with the quality of extra beds or sofas in the room, but overall the comfort of the beds was a highlight of guests' stays.
Travelers have varying opinions of the cleanliness of Gran Melia Palacio de Isora Resort & Spa with some describing it as absolutely spotless and others noting areas where cleanliness could be improved. Many guests complimented the cleanliness of the hotel with some specifically mentioning clean rooms, respectful staff and exceptional standards. However, a few reviews criticized the dated and dusty condition of certain areas of the hotel, noting damp smells and stains on upholstery. Some guests had to request additional cleaning in their rooms during their stay. Despite these varying opinions, most guests agree that the hotel offers a great selection of facilities and a beautiful sea view from some rooms.
Guests of Gran Melia Palacio de Isora Resort & Spa have overwhelmingly positive things to say about the hotel's staff. Many reviews mention the excellent service and how staff members went above and beyond to meet guests' needs. Guests highlight the friendly and helpful nature of the staff, many of whom are described as superb, exceptional and excellent. Staff members are credited with making guests feel welcome and appreciated with numerous individuals singled out for praise, including servers, bartenders, receptionists and lifeguards. However, some reviews mention mixed experiences with staff with some guests noting that some staff members seem stressed or unfriendly. Overall, the hotel's personnel is praised as friendly, professional and courteous.
The Gran Melia Palacio de Isora Resort & Spa offers a high-quality spa experience for guests. However, the spa facilities must be paid for separately, which some travelers find disappointing, especially since the location is far from other attractions. Families with young children should note that the spa area is not available to them and comes at an additional fee. That being said, the spa and indoor pool receive rave reviews and are definitely worth a visit. Clarins spa services are also highly recommended. Even though some guests feel that the spa should be included in the room rate, the overall relaxation experience is unparalleled. The pool area's beauty is amazing, although the covered pool is only accessible through the spa and requires additional payment. Ultimately, travelers seeking a peaceful, stress-free vacation won't be disappointed with the Gran Melia Palacio de Isora Resort & Spa.
The Gran Melia Palacio de Isora Resort & Spa boasts an amazing infinity pool with stunning views, but some guests have noted that it's not adequately heated. There's an adults-only tranquility pool that guests enjoy, but some have complained about slow poolside service. Unfortunately, some guests reserve pool seats by putting their towels to mark their spots early in the morning. Red Level guests have access to a reserved spot by the pool. The hotel's large saltwater infinity pool is a hit with guests. The children's pool is also a popular choice. Overall, the hotel has lots of pools to choose from, both salt water and fresh water and the facilities are of an attractive high standard. Guests note that there can be a shortage of sun beds by the pool and that stechende Fliegen (biting flies) can be a nuisance. Despite these minor complaints, the hotel's pool area remains one of the highlights for many guests.
The parking situation at Gran Melia Palacio de Isora Resort & Spa has received mixed reviews from guests. Some have complained about the relatively high charge of €12 per day while others have described it as "inadmissible" and "pauperrimo." Others have found parking challenging with some having to walk up to ten minutes to reach their car. However, some guests have noted that the resort does offer a valet parking service, although this was not communicated clearly upon arrival. On the other hand, a few guests have praised the hotel for providing free parking for its customers.
The Gran Melia Palacio de Isora Resort & Spa is a great place for families with children. The hotel offers lots of activities for kids, including a separate family pool and daily programs. However, the timing of meal times for children was not ideal as restaurants were usually closed when kids were hungry. Some guests also mentioned waiting for up to 4.5 hours to check into their rooms with young children. While the child-friendly amenities were appreciated, some felt that noise levels from entertainment, kids clubs and staff meetings were an issue. The cleanliness of some rooms and the quality of the children's play area were also criticized. Nevertheless, families looking for a vacation with lots of kid-friendly options will enjoy this hotel.
The Gran Melia Palacio de Isora Resort & Spa is a truly remarkable five-star hotel with exceptional facilities and services. Guests have described the resort as amazing, spectacular, beautiful and a palace. Many have enjoyed their stay and found the location, amenities and staff to be outstanding. However, some guests felt that the hotel did not live up to its five-star rating and lacked certain services. A few guests have experienced minor setbacks such as noisy neighbors and insect invasions, but overall, the majority of guests had a fantastic experience and praised the hotel's food, cleanliness and helpfulness of the staff. Despite some negative reviews, the Gran Melia Palacio de Isora Resort & Spa is undoubtedly worth considering for your next luxurious getaway.
Travelers who visited Gran Melia Palacio de Isora Resort & Spa were blown away by the infinity pool at the hotel. They described it as amazing and excellent with plenty of space to even do paddleboarding. The pool also offers features such as water jets, a jacuzzi and pool biking. While some reviews noted that the pool was not adequately heated, overall, guests were impressed with this stunning infinity pool.
The Gran Melia Palacio de Isora Resort & Spa boasts the largest saltwater pool in Europe, complete with numerous hydromassage points. In addition to this, there are two extra pools on offer, including a children's pool. Families with young children should be aware that the spa area is not available for those under 5 and incurs an additional fee. A separate family pool is also available. The main pools are fantastic and offer amazing features, but some guests recommend avoiding the kids' pool entirely. However, the hotel does offer great beach access. Overall, families can enjoy a range of pool options at this resort.
The outdoor pool at Gran Melia Palacio de Isora Resort & Spa is a highlight of the property with guests raving about the huge and luxurious saltwater infinity pool with beautiful views of the sea. However, finding a lounge chair can be a challenge during peak vacation periods with some areas in poor condition and closed off. The service around the pool is friendly and the property also offers a variety of other pools, including ones for adults and families, as well as an array of activities. Guests should note that the kids' pool may not be worth visiting, as it can be crowded and noisy. Additionally, noise from entertainment, kids clubs and guests' music can be constant and disruptive with some guests even playing their own loud music around the pool areas. Despite these drawbacks, the main pool is absolutely fantastic and a must-visit for those who enjoy swimming and relaxation.
Gran Melia Palacio de Isora Resort & Spa is a magnificent hotel that promises a luxurious stay. The property is absolutely gorgeous with great interiors and high-quality facilities. Guests rave about the first-class service provided by the friendly and attentive staff. The all-inclusive-style venue of top quality offers an exceptional holiday experience. However, there are some mixed reviews about the overall luxury of the hotel with some guests questioning its 5-star status. Some minor details in the rooms were not up to the standards expected of a hotel of this caliber, but overall, the hotel comes highly recommended. Some guests also reported issues with the hotel's class system and various quirks, which could be seen as negative points. However, the Red Level experience was highly rated by guests. Despite some room for improvement, the majority of guests had an amazing stay and highly recommend the hotel to others who are looking for a luxurious and relaxing vacation.
Yes, Gran Melia Palacio de Isora Resort & Spa has pool(s) that belong to one or more of the following categories: Infinity Pool, Heated Pool, Indoor Pool, Children's Pool, Outdoor Pool.
Yes, a spa is available at Gran Melia Palacio de Isora Resort & Spa.
Yes, Gran Melia Palacio de Isora Resort & Spa welcomes dogs.
Yes, parking facilities are available at Gran Melia Palacio de Isora Resort & Spa.
Yes, Gran Melia Palacio de Isora Resort & Spa has a gym.
