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Sofitel Abidjan Hotel Ivoire

Abidjan , Boulevard Hassan Ii - Cocody (Show on Map)

7.5

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Sofitel Abidjan Hotel Ivoire is highly recommended due to its exceptional location and facilities. The staff is described as helpful and courteous with excellent customer service. The breakfast buffet is praised for its variety and quality, although some guests find it expensive. The dinner experience offers good service, but the quality of food could be improved. The rooms receive mixed reviews with some guests praising their comfort and cleanliness, while others report issues with small size, outdated furniture and pests. The hotel is generally well-maintained, although there are some reports of cleanliness issues. The staff service and amenities are outstanding with the exception of inconsistent mask usage and some unprofessional behavior. The pool is a standout feature with a stunning view of the lagoon, but some smaller pools require better maintenance. The beds are incredibly comfortable with high-quality bedding. Overall, the Sofitel Abidjan Hotel Ivoire offers a luxurious stay perfect for those seeking a high-end experience.
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Categories

Luxury Hotel

Hotel near Golf Courses

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Accessible Hotel

Hotel with Gym

Hotel with Tennis Courts

Hotel for Yoga

5-Star Hotel

Hotel with Outdoor Pool

Room Types

Superior Twin Room with Balcony Providing free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. Featuring a terrace with city views, this twin room also provides air conditioning and a flat-screen TV. The unit offers 2 beds.

Classic King Room with Balcony Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room features a flat-screen TV, a minibar, a tea and coffee maker, a safe deposit box as well as city views. The unit has 1 bed.

Superior King Room with Balcony The spacious double room provides air conditioning, a minibar, a terrace with city views as well as a private bathroom featuring a bath. The unit offers 1 bed.

Prestige King Suite with Balcony The spacious suite provides air conditioning, a minibar, a balcony with city views as well as a private bathroom featuring a bath. The unit offers 1 bed.

Luxury King Room with Balcony and Lagoon View The spacious double room features air conditioning, a minibar, a terrace with sea views as well as a private bathroom boasting a bath. The unit has 1 bed.

Opera King Suite with Balcony The spacious suite provides air conditioning, a minibar, a balcony with pool views as well as a private bathroom featuring a bath. The unit offers 1 bed.

Junior King Suite with Balcony Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned suite provides a flat-screen TV, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.

Presidential Suite with Balcony and Lagoon View

About Sofitel Abidjan Hotel Ivoire

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Guest Reviews

7.5

Good

Location

The Sofitel Abidjan Hotel Ivoire boasts an ideal location by the lagoon that offers a pleasant setting for both business and leisure travelers. The hotel has been around for more than 45 years and is known as a central hub with its cinema, restaurants and pool. The location is easily accessible and convenient for guests’ activities, whether for work or with family on vacation. The customer service is of excellent quality with staff being helpful, making the hotel the best in the city. Overall, the location and facilities of this hotel are highly recommended.

Breakfast

The breakfast buffet at Sofitel Abidjan Hotel Ivoire is praised by many guests for its excellent variety and quality of food. Guests also appreciate the attentive staff and the overall presentation of the breakfast. However, some guests note that breakfast is not included and can be expensive. Some negative comments include dry croissants, a lack of butter, flies around the food and unfriendly waitresses. Despite this, many guests still find the breakfast to be exceptional and a highlight of their stay. Additionally, some guests mention being upgraded during their stay. Overall, the breakfast at Sofitel Abidjan Hotel Ivoire is a mixed bag but has enough positive reviews to make it worth trying during your stay.

Dinner

The dinner experience at Sofitel Abidjan Hotel Ivoire offers a good and fair quality-price ratio. While the restaurant offers limited options of continental dishes, the staff is attentive and accommodating to guests' needs. However, some guests have complained about the pricing of the menu and the quality of the food not meeting their expectations. In addition, there have been some incidents reported where the restaurant staff refused service even though the restaurant was not full. Guests recommend that the hotel should clearly communicate restaurant availability to avoid further frustration. Overall, guests appreciate the restaurant's ambiance and service with the only main point of improvement being the quality of the food itself.

Rooms

The Sofitel Abidjan Hotel Ivoire has received mixed reviews on their rooms. While some guests found the rooms to be clean, comfortable and well-stocked, others complained about the small size, outdated furniture and carpets and unpleasant odors. Some guests even reported unclean rooms and issues with pests. However, there were some positive reviews of the luxury suites available, leading some guests to recommend upgrading for a more comfortable stay. Additionally, there were complaints about the high prices not matching the quality of the rooms, especially when compared to other chic hotels in the area. Another issue reported was a lack of compliance with sanitation rules and inadequate social distancing measures during activities and events. Overall, there were mixed reviews regarding the comfort and cleanliness of the rooms with some guests having a positive experience while others left disappointed.

Beds

Guests of the Sofitel Abidjan Hotel Ivoire have raved about the quality of the beds at this luxurious hotel. The majority of guests found the beds to be incredibly comfortable with one guest even describing it as 'espetacular'. The bedding is also praised for its quality with guests describing it as 'pleasant' and 'super'. Although some guests found the beds to be too soft, overall, the comfort level of the beds at this hotel seem to be a standout feature for guests. As an added bonus, guests reported that the hotel provided small-sized towels and bathrobes for added comfort. If a good night's sleep is a priority during your stay in Abidjan, the Sofitel Abidjan Hotel Ivoire might just be the perfect choice for you.

Cleanliness

Sofitel Abidjan Hotel Ivoire is a grand building with excellent service and a generally clean atmosphere. The hotel is beautifully maintained, but some guests have reported that the rooms could have been cleaner with stained carpets and unclean sinks. Some have even encountered pests such as cockroaches and ants in their rooms. Despite this, the pools are a great asset to the hotel but need better maintenance with leaves and even frogs found in the water. Additionally, some guests have had to change rooms multiple times due to unclean conditions. Despite these criticisms, many guests still enjoyed their stay at the hotel and enjoyed the luxurious surroundings.

Staff

Sofitel Abidjan Hotel Ivoire boasts excellent staff service and good amenities with the staff being described as helpful, courteous, professional and attentive to the needs of their guests. The check-in staff are especially commended for their efficiency, while the hotel's guest relations could benefit from improvements in communication and responsiveness. Despite some negative feedback about lousy or slow service and some unprofessional behavior from a small number of employees, guests are generally pleased with the friendly and helpful attitude of the staff. Guests are also impressed with the professionalism of the front desk manager and the guest relation manager, who are notable for their presence and customer-centric approach. The hotel offers good room service, although inconsistent mask usage by some employees is noted. Complaints about slow service, unfriendliness and lack of professionalism from some waitresses and staff in the outdoor restaurant are still present. Despite some minor flaws, the staff and amenities of this hotel offer a welcoming and enjoyable experience.

Pool

At the Sofitel Abidjan Hotel Ivoire, guests can enjoy an extra large pool with lovely corners and views, surrounded by an amazing garden. Despite some reviews mentioning that the pool needs renovation and more cleanliness, it remains a key attraction of the hotel with its stunning view of the lagoon. However, some smaller pools for children are not as well-maintained and may have leaves and even frogs in them. Additionally, the pools close early in the evening, which may not be ideal for those who want to indulge in a relaxing swim after a busy day. Nevertheless, the hotel's central location with access to restaurants, a cinema and shops, coupled with the exceptional service provided by the friendly and attentive staff, make it a great choice for tourists seeking high-quality accommodation.

5 Star

Sofitel Abidjan Hotel Ivoire is known for its exceptional location, view and garden, although it may require some renovation. Overall, the hotel is truly a 5-star experience with everything being up to par. While some guests may have had issues with the cleanliness of their rooms or the service, the majority were impressed with their accommodations and even received upgrades to mini suites. However, some were disappointed with the high prices for drinks and the hotel's deteriorating state with noticeable moldings and stained carpets. Despite some drawbacks, Sofitel Abidjan Hotel Ivoire offers a luxurious stay in Abidjan, perfect for those seeking a high-end experience.

Luxury

Sofitel Abidjan Hotel Ivoire has been described as an exceptional hotel due to its great location, stunning views and beautiful gardens, making for an unforgettable and luxurious stay. The reception area is refreshingly stylish and the mini suite we were upgraded to was magnificent. However, some guests have reported that for the price, the rooms in the tower can be a bit small and the hotel is in need of some renovation as it appears to be deteriorating with cracked moldings etc. Despite this, the hotel still stands out among the competition in terms of luxury, although there were some issues with cleanliness in some rooms. Overall, it's a little expensive, but then again it is a 5-star hotel.

Yes, Sofitel Abidjan Hotel Ivoire has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Sofitel Abidjan Hotel Ivoire.

No, Sofitel Abidjan Hotel Ivoire doesn't allow dogs.

No, parking facilities aren't available at Sofitel Abidjan Hotel Ivoire.

Yes, Sofitel Abidjan Hotel Ivoire has a gym.

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